"good but imperfect hardware, quite green software"
The resort is very quite and we stay at the grand deluxe villa in new wing. I imagined we were the first few guests of that villa. The villa is really great but (1) the air con is not comfortable, too strong when I sit on the sofa but too weak when i sit next to study table; (2) there is no table and chair in the garden; (3) no rubbish bin in the room except in the toilet.
The software i.e. human has room to improve. I'm not saying they have bad attitude. The attitude is good instead but seems not experience enough and not skillful enough. E.g. we're staying for 17 anniversary but the staff can only arrange a little decoration in room; and my wife is not satisfied with the SPA since the technique is not good enough and there was not paper underwear for the guest wearing during treatment. Besides, the noodles served during breakfast are always cold.
Traveller from Hong Kong
For those craving complete self-rejuvenation, Aleenta Resort and Spa is truly unbeatable. Located right on the beach, just …More
A serene and quiet place to be at if you prefer not to be disturb. Luna restaurant serves superb and creative authentic Thai food that you should not miss it. You will be pleasantly surprised! Personalized and attentive hotel staff that brings warmth to your stay.
We had a great stay here. The location is a bit isolated, but we had motorcycles, so that wasn't a big problem for us. We only stayed one night, but I think that if we stayed longer, we would get a little bored since it is so isolated. Staff is very friendly and the surroundings were beautiful!
My first visit to Thailand with my fiancée. I have to say the staff and management team at the Hotspring Beach and Spa resort made it a very special one. From the moment we set foot to the resort we were given a special treatment. We managed to upgrade our hotel room with way to a very nice villa. The staff were able to manage our expectations by booking us the tours and advised us on which were the best.
The room was cleaned to our expectations, and working in a bank, that is high expectations met very well. If at anytime I wanted anything, me requirements were seen to yet with a smile.
Looking forward to my next visit here.
This two-story resort set in tropical gardens has its own mineral-rich hot springs, and is one km (0.6 miles) from a beach …More
Some of the staff are amazingly proactive, and helpful. The beach was dramatically beautiful and the pool well positioned on the edge of the beach. I stayed there for 5 days on my own and was very happy.
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