Ratings based on 898 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Palm Beach

Posted 22-Aug-2016
Great robes, slow room service 45 min , maids late cleaning room around 4 pm.
Comment from Hotel Management
22-Aug-2016 by LoewsVanderbilt, Hotel Management
Thank you for your review on the Loews Vanderbilt Hotel. We appreciate your feedback and have passed your comments along to our housekeeping department. We hope you will give us another opportunity to delight you during your next visit to Nashville
4out of 5
by A verified traveller

Posted 20-Aug-2016
Bed/Room was comfortable but TV channels didn't work.
Comment from Hotel Management
22-Aug-2016 by LoewsVanderbilt, Hotel Management
Thank you for your review on the Loews Vanderbilt Hotel. We appreciate your feedback and are delighted to hear that you enjoyed our guest rooms. We will also reach out to our engineering team to check on the status of the television in your room. We hope you will consider us again for your next visit to Nashville.
5out of 5
by A verified traveller from Surrey, UK

Beautiful hotel in great area

Posted 10-Aug-2016
Hotel was lovely, couldn't fault anything about it. Our room was large and very comfortable. Free wifi worked well, no problems. There are lots of great places to eat nearby, within walking distance even in the heat of summer. The hotel is also well served by busses into downtown Nashville and trolley tours. If we came to Nashville again I would definitely stay in this hotel, I'd also very highly recommend it to everyone.
Comment from Hotel Management
11-Aug-2016 by LoewsVanderbilt, Hotel Management
Thank you for your review on the Loews Vanderbilt Hotel. We are delighted to hear that you enjoyed your stay with us and our location. We hope you will visit us again soon in Nashville.
5out of 5
by A verified traveller from ny ny

Great vacation spot

Posted 08-Aug-2016
Loved the fact the hotel offered a free shuttle service!!!
Comment from Hotel Management
08-Aug-2016 by LoewsVanderbilt, Hotel Management
Thank you for your review on the Loews Vanderbilt Hotel. We are pleased you enjoyed our guest service and shuttle. Please keep us in mind for future visits to Nashville.
5out of 5
by A verified traveller

Amazing Staff

Posted 26-Jul-2016
Great hotel. The friendliest staff I've ever met.
Comment from Hotel Management
26-Jul-2016 by LoewsVanderbilt, Hotel Management
Thank you for the great review on our property. We are so pleased to hear that your experience with our staff was exceptional, and that we delighted you with our service. Please visit us again next time you are in Nashville.
5out of 5
by A verified traveller from Huntington Beach, CA

Across the street from Vanderbilt University

Posted 25-Jul-2016
Wonderful friendly staff. Free shuttle service anywhere within 3 miles, which includes Downtown
Comment from Hotel Management
25-Jul-2016 by LoewsVanderbilt, Hotel Management
Thank you so much for the glowing review of our property! We are pleased that our guest service was exceptional, and are happy you enjoyed the shuttle service too. Please keep us in mind for your next visit to Nashville.
5out of 5
by A verified traveller from Knoxille

Nice hotel, nice staff, would recommend

Posted 18-Jul-2016
Rooms are clean, no mold around the vents vs what I have seen at other hotels, though it did need to be actually "dusted". Beds had beautiful white linens on them, hotel staff was very nice as well.
Comment from Hotel Management
18-Jul-2016 by LoewsVanderbilt, Hotel Management
Thank you for your review and choosing Loews Vanderbilt Hotel. We appreciate your feedback regarding our guest rooms. Please keep us in mind for future visits to Music City!
4out of 5
by A verified traveller from Indianapolis, IN

Great hotel near Belmont and Vanderbilt

Posted 26-Jun-2016
This was our 3rd stay at Loews Vanderbilt and continue to love everything about the hotel! Staff always goes above and beyond with their service and are always willing to give great recommendations for places to eat, things to do in the city! Without a doubt, we will be back!
Comment from Hotel Management
27-Jun-2016 by LoewsVanderbilt, Hotel Management
Thank you so much for the glowing review of our property! We are pleased that your experience was exceptional, and will be sure to give our guest services team your praises. Please keep us in mind for your next visit to Nashville.
5out of 5
by A verified traveller from Cincinnati, OH

Great Time

Posted 09-Jun-2016
the hotel and staff exceeded my expectations. I will be coming back!
Comment from Hotel Management
14-Jun-2016 by LoewsVanderbilt, Hotel Management
Thank you for your selecting Loews Vanderbilt Hotel for your recent trip to Nashville. We are pleased to hear that you enjoyed our location and property. Please keep us in mind for your next visit to Music City.
4out of 5
by Constance from Athens, AL

Disappointing Stay

Posted 18-May-2016 on Hotels
Had to wait over 45 minutes for our room to be ready. We never received an explanation, apology or any type of compensation. For our first and last visit to a Loews Hotel, it was very disappointing. One person I would like to commend is John, who took our bags to our room. He was a pleasure and the only one to offer an apology.
Comment from Hotel Management
23-Jul-2016 by LoewsVanderbilt, Hotel Management
Thank you for your review and your stay with us. We apologies for wait time you experienced in regards to your room and have notified the Front Office team. We are pleased to hear of John's exceptional service and will share the good praises to him. We hope you will give us another chance to show you our commitment to service during your next visit to Music City. Thank you for choosing Loews Vanderbilt Hotel.