Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from ottawa ontario

Excellent location to area attractions!

Posted 15-Oct-2016
Location: well situated to shopping, Grand Ole Opry, souvenirs, great food and great entertainment!
our room was clean and spacious. the shower head was like having a massage. large screen TV and comfy bed!
3out of 5
by A verified traveller


Posted 20-Sep-2016
Doors broke on closet. The air-conditioned wouldn't come back on until it would get hot in the room. It needs updates for the price.
4out of 5
by A verified traveller from Cincinnati, Ohio

Close to all the Opryland attractions.

Posted 07-Sep-2016
Pros: Close to all the Opryland attractions and restaurants.
Cons: Beds were a little to soft for us The room could have been a little cooler. The pool was why to warm to stay in for long.
Location: The location was central to everything. The mall was nice for shopping. Lots of places to eat, within walking distance.
The hotel staff was great, very nice and helpful. The shuttle to the Opryland attractions made it convenient.
4out of 5
by A verified traveller from WT KY


Posted 21-Aug-2016
During my stay, they were under renovations. A little noise. One morning the coffee shop was out of coffee. A little strange. Very convenient location. This was my second time to stay there. I would stay there again.
2out of 5
by A verified traveller from St. Louis

Nice but tired hotel

Posted 25-Jul-2016
Pros: Friendly staff.
Cons: The bathrooms should be updated.
Location: Opryland is close, transportation is available at $5 per person.
I expect Marriott Courtyard hotels to be cleaner, more up to date.
4out of 5
by A verified traveller

Posted 24-Jul-2016 on Hotels
Over all it was a great hotel. Some of the employees were rude (the shuttle driver) I paid $10 for the shuttle to transport me between them and the Gayloard Resort and the airport, ended up using Lyft most of the time as they were more pleasant to deal with.
5out of 5
by Sherry from Paducah

Posted 24-Jul-2016 on Hotels
Staff was very friendly and helpful
4out of 5
by A verified traveller

Nice hotel.

Posted 21-Jul-2016
The room was fine but bathrooms could use updating. Liked that room had small balcony and refrigerator. Housekeeping was friendly.
4out of 5
by Patrick

This traveller left a rating score only Posted 20-Jul-2016 on Hotels
5out of 5
by Sandra from Brownsville

Wonderful stay

Posted 15-Jul-2016 on Hotels
The man who greeted us was very friendly; made us feel at home. The room was clean, the beds were comfortable, and it was quiet (no unruly children running and screaming up and down the hallways). I will be a returning customer.