Ratings based on 384 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2015
Excellent if you want to be in a tranquil area; not much to do nearby. Mostly chain restaurants. Small bedroom community. Easy access to interstate.
5 out of 5
Recommended
for Everyone
by A verified traveller from 🇬🇧

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Posted 16-Aug-2015
🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧
5 out of 5
Recommended
for Everyone
by A verified traveller from ohio

Location was close to highway and commerce.

Posted 02-Aug-2015
Great staff, room and locale. We enjoyed our night. One piece of advice is if someone mentions taking Uber to Arrington Vineyards, they should arrange for a return taxi. No uber to bring us back from Arrington to Cool Springs
4 out of 5
Recommended
for Everyone
by A verified traveller from Louisiana

Nice place

Posted 13-Jul-2015
Pros: Lobby is great for lounging with friends in the evening to get out of the room a bit. Plush sofas and set up like a huge living area.
Cons: The pool is indoors, extremely small and not very inviting so if you are going with kids in hopes to swim I would not recommend.
Location: location was great and plenty of parking even with our hotel being booked up
We didn't have our room cleaned because there is no safe in the room but when I needed new towels and garbage taken out the staff had someone meet me at my room. Staff was great and friendly.
3 out of 5
Recommended
for Everyone
by A verified traveller from Hendersonville, NC

Not for early riser's

Posted 06-Jul-2015
Pros: Very convenient location
Cons: Open Bistro earlier and/or have coffee and continental breakfast in lobby
Location: Close to everything and to interstate. Tons of restaurants and shops very close by.
Hotel is located in great spot, nice room and GREAT staff, BUT I am early riser and up and out early and they don't have coffee in lobby and/or the Bistro to get Starbucks coffee and breakfast to grab and go doesn't open until late so had to go somewhere else. Never had that before, every hotel I ever stayed in atleast had coffee in lobby with 1/2 & 1/2 instead of powder milk. There is a coffee maker in room so if that is ok, then this is great hotel for you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2015
My experience was very pleasing. Staff and my room were very nice.
2 out of 5
by A verified traveller

like a fake hollywood set

Posted 08-Jun-2015
the exterior is nice but the beds are incomfortable and a/c is subpar. i slept wo hours and them the thin walls came into pkay with every spund within two floors ringing loudly in the ears.
5 out of 5
Recommended
for Everyone
by A verified traveller from B. missouri

Loved it had a great stay

Posted 04-Jun-2015
Wonderful location lovely hotel highly recommend it
5 out of 5
Recommended
for Everyone
by A verified traveller from Tennessee

Posted 01-Jun-2015
Location: The location was easy to find and within walking distance of several places.
We found the hotel very nice, the staff was friendly, the size was very comfortable (not large and indifferent like many), and the atmosphere was welcoming.
5 out of 5
Recommended
for Everyone
by A verified traveller from Arkansas

Friendly staff, clean hotel

Posted 01-Jun-2015
Pros: The staff, the cleanliness and comfort of the room
Location: I didn't have time to do anything nearby, but there was a crepe restaurant I wish I would've been able to try.
My first experience was with the check-in staff. They were so friendly so my stay was off to a good start. Then I got to the room and it was very clean, comfortable and quiet.