Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 08-Sep-2016
I was surprised to find that the hotel was more suited to longer stays. Perhaps for people relocating to the area, but it was fine for an overnight stay, too.
Comment from Hotel Management
14-Sep-2016 by Gil, Hotel Management
Yes, indeed!! No matter the fact that our primary business model is that of the extended-stay traveler, we are most certainly a perfectly suitable lodging choice for the overnight guest and, actually, more than half of our occupancy on any given night is filled by travelers with a 1-6 night length of stay! We are most grateful that you found us to well serve your needs and, please, allow us the opportunity to do so again when ever your travels have you back this way!!
5out of 5
by A verified traveller from OLATHE, KS

Candlewood\Brentwood TN- Aug 14-20, 2016

Posted 22-Aug-2016
Pros: Kitchen and free laundry facilities.
Cons: No one at the front desk from 11pm til 7am. Front desk said someone was on the property and we had no problems, it was just a little unnerving.
Location: Lots of restaurants all around you and Nashville is only 30 min away.
My 2 adult daughters and I stayed at the Candlewood while I was in Nashville for a convention. Our room was very clean and customer service was very welcoming and accommodating. Lee, the evening clerk was so very courteous and patient with us. There is a full service kitchen in the rooms, except for an oven. There is also "free" laundry facilities. Which was so nice to get all my laundry washed before heading home. Made unpacking so much easier. I will definitely stay at a Candlewood again. Thank you Expedia!
Comment from Hotel Management
26-Aug-2016 by Gil, Hotel Management
Thank you, Barbara! We love to read comments such as these, and are most appreciative of your having taken the time to post them! We are so pleased that you found our amenities to be useful and of good service to your needs and, please be assured, we will take such delight in sharing your kind words regarding Lee!! He is such a kind young man, and we are most grateful for his service to our guests!! Please do come back soon!!
5out of 5
by A verified traveller from P

Great service, lovely hotel

Posted 15-Aug-2016
I'm always worried about staying at a hotel I've never been to but I'm glad I chose this one. Great friendly staff, comfortable rooms with everything you need, made for a great stay during my business trip. Will definitely be using candlewood more often.
Comment from Hotel Management
15-Aug-2016 by Gil, Hotel Management
Thank you, Marie and, we too are glad you chose this one!! We never, ever grow tired of reading reviews such as this one posted by you, and we will take great delight in sharing your comments with our staff!! Please do come back, and soon!!
1out of 5
by Larisa


Posted 18-Jul-2016 on Hotels
Comment from Hotel Management
01-Aug-2016 by Gil, Hotel Management
We so regret our inability of reaching out to you personally, but please know that we could not be more apologetic for your experience while allowing us to serve you as our guest. It is certainly a most rare occasion when one of our guests reports an unsatisfactory guest experience, and we are so very sorry for the dissatisfaction as reported in your comments. We are in hopes that your travels will have you back this way and that we will once again have the opportunity to demonstrate the level of service and experience that is our standard. Please do come back soon!
5out of 5
by Tamara from Atlanta

Posted 07-Jul-2016 on Hotels
Thank you for being pet friendly!
Comment from Hotel Management
01-Aug-2016 by Gil, Hotel Management
Absolutely our pleasure!!! Please do return whenever your travels have you back this way...and bring your pet!! :-)
3out of 5
by TAFFI from Athens, Georgia

Double charge

Posted 05-Jul-2016 on Hotels
Hotel charged me twice upon check in I was charged and charged again when I checked out. I was told that one was like a deposit and the other was the hotel price which was ridiculous.
5out of 5
by Catherine from Memphis

Posted 04-Jul-2016 on Hotels
Good price and well designed room. Would definitely return.
5out of 5
by A verified traveller

Brentwood area

Posted 20-Jun-2016 on Hotels
Very friendly staff and room was extremely clean. This is a business area and not that close to many nearby restaurants so vehicle necessary. Very well-lighted parking areas and safe location near Brentwood.
5out of 5
by Leon

This traveller left a rating score only Posted 16-Jun-2016 on Hotels
4out of 5
by Gary from Naperville, IL

A good night's rest

Posted 30-May-2016 on Hotels
It was a very quick one night stay but we enjoyed it. The staff was friendly and helpful and the room was clean and very relaxing.