Ratings based on 328 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
Needed to check in early due to surgery. Staff was very helpful with this request.
3out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Dial UP Internet Speed

Posted 11-Jan-2017
Pros: Clean, friendly people.
Cons: INTERNET, INTERNET
Location: Location is great, plenty of stores around.
The hotel and staff were excellent. The only real issue was the internet. I have stayed here 2- 5 day weeks and the internet speed is the worst I have ever seen. I could not even download email. Asked the staff they said AT&T issues, but for 2 weeks. Not sure what the issue is, but if you need to do work over the internet, STAY A DIFFERNT PLACE, other than that everything was great.
Comment from Hotel Management
25-Jan-2017 by Gil, Hotel Management
Thank you for your support during your recent stay with us, and please know that we are most apologetic for any inconveniences you encountered as regards the internet. You will be pleased to know that we have just completed a total Wi-Fi upgrade and, in so doing, there were indeed periods of less than desirable user friendliness! We are all good now, sir! New Wi-Fi! Come back and give us another try!
4out of 5
by chuck

This traveller left a rating score only Posted 22-Dec-2016 on Hotels
5out of 5
by A verified traveller

Very nice!

Posted 12-Dec-2016 on Hotels
Stayed one night. Bed was amazing. Quiet.
4out of 5
Recommended
for Everyone
by A verified traveller

Nashville Get Away

Posted 07-Dec-2016
Very nice room clean cozy and well within traveling distance to Nashville
Comment from Hotel Management
08-Dec-2016 by Gil, Hotel Management
Well, thank you! We do so appreciate your kind words and for having taken the time to post your comments for our readers! Please do come back soon! The pleasure is all ours!! Happy Holidays!!
3out of 5
Recommended
for Everyone
by A verified traveller from Illinois

Close to my daughter's workplace

Posted 02-Dec-2016 on Orbitz
Not a good stay this time. We reserved a full suite and when we arrived they said they could not give us that room but would give us a studio suite. We always get the regular suite because of the separate bedroom. This room was much smaller, the bathroom was much smaller. Not to our liking. We felt cramped.Why do you give someone a room that they did NOT reserve? We were not happy and I know I will NEVER book through Orbitz again!
Comment from Hotel Management
08-Dec-2016 by Gil, Hotel Management
We are most appreciative of your comments and are as disappointed as you over your dissatisfaction with your stay. Our apology is most sincere, and we can only hope that you will again allow us to serve you as our guests when your travels have you back this way. We agree that our guests deserve and expect the room-type of their choice when available, and we are certainly apologetic if a mistake was made in that regard during this particular occasion. Please do allow us further opportunity to again serve you as our guests going forward. We would love that opportunity!
5out of 5
by A verified traveller

Convenient and clean hotel

Posted 26-Nov-2016 on Hotels
Great location for me, comfortable bed, very clean. No breakfast though.
Comment from Hotel Management
08-Dec-2016 by General Manager, Hotel Management
Thank you so much!!!! We appreciate your kind words!! Don't overlook the Candlewood Cupboard during your next stay with us! We do have several breakfast items, along with many other snacks, juices, sodas, and microwaveable meals for sale at great and very reasonable prices! Hopefully, you will find this to be an enjoyable feature while staying at any and all of our Candlewood Suites properties!!
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Oct-2016 on Hotels
4out of 5
by A verified traveller

Nice hotel just 10 minutes south of Nashville

Posted 03-Oct-2016 on Hotels
Room was clean and comfortable. Came with a small stove for cooking which is a nice touch to save money. They had a 5K race closing the roads one morning, but the staff alerted us and helped us get around all the closures.