Ratings based on 324 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Dial UP Internet Speed

Posted 11-Jan-2017
Pros: Clean, friendly people.
Cons: INTERNET, INTERNET
Location: Location is great, plenty of stores around.
The hotel and staff were excellent. The only real issue was the internet. I have stayed here 2- 5 day weeks and the internet speed is the worst I have ever seen. I could not even download email. Asked the staff they said AT&T issues, but for 2 weeks. Not sure what the issue is, but if you need to do work over the internet, STAY A DIFFERNT PLACE, other than that everything was great.
Comment from Hotel Management
25-Jan-2017 by Gil, Hotel Management
Thank you for your support during your recent stay with us, and please know that we are most apologetic for any inconveniences you encountered as regards the internet. You will be pleased to know that we have just completed a total Wi-Fi upgrade and, in so doing, there were indeed periods of less than desirable user friendliness! We are all good now, sir! New Wi-Fi! Come back and give us another try!
4out of 5
Recommended
for Everyone
by A verified traveller

Nashville Get Away

Posted 07-Dec-2016
Very nice room clean cozy and well within traveling distance to Nashville
Comment from Hotel Management
08-Dec-2016 by Gil, Hotel Management
Well, thank you! We do so appreciate your kind words and for having taken the time to post your comments for our readers! Please do come back soon! The pleasure is all ours!! Happy Holidays!!
5out of 5
by A verified traveller

Convenient and clean hotel

Posted 26-Nov-2016 on Hotels
Great location for me, comfortable bed, very clean. No breakfast though.
Comment from Hotel Management
08-Dec-2016 by General Manager, Hotel Management
Thank you so much!!!! We appreciate your kind words!! Don't overlook the Candlewood Cupboard during your next stay with us! We do have several breakfast items, along with many other snacks, juices, sodas, and microwaveable meals for sale at great and very reasonable prices! Hopefully, you will find this to be an enjoyable feature while staying at any and all of our Candlewood Suites properties!!
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Oct-2016 on Hotels
4out of 5
by A verified traveller

Nice hotel just 10 minutes south of Nashville

Posted 03-Oct-2016 on Hotels
Room was clean and comfortable. Came with a small stove for cooking which is a nice touch to save money. They had a 5K race closing the roads one morning, but the staff alerted us and helped us get around all the closures.
4out of 5
by A verified traveller

Clean and affordable

Posted 03-Oct-2016 on Hotels
I was very comfortable in the room and it had everything I needed. I was able to bring my dog and this was great.
5out of 5
Recommended
for Business Travellers
by A verified traveller from Chattanooga, TN

Everything we needed

Posted 02-Oct-2016 on Orbitz
Pros: Quiet, friendly, helpful staff, clean, attractive, safe. Close to our conference site.
Cons: I did not need to use the laundry, but I did notice that 2 or the 3 dryers were out of order.
Location: Close to Cool Springs shopping mall, a variety of restaurants.
The hotel had everything we needed, and we were not paying for extras (meeting rooms, bar, restaurant, big lobby, etc.) that are found in most hotels. Room was very attractive. The space was well planned. It was also very quiet.
Comment from Hotel Management
04-Oct-2016 by Gil, Hotel Management
GREAT to read of your experience while our guest, and thank you for that! We are most fortunate to enjoy such a great location and a "quiet, friendly, clean, attractive, safe" lodging solution for travelers who pass through our doors! We are particularly proud of our staff which, as you noted, take every possible initiative towards friendly and helpful attention to our guests! I see you were also visiting while we were upgrading our guest laundry dryer units and, hopefully, you will grace our doors with a future stay with us whereby you can enjoy our complimentary laundry facility when needed. We hope that will be soon!!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Sep-2016 on Hotels
4out of 5
by A verified traveller

Hidden gem

Posted 27-Sep-2016 on Hotels
Tucked away in an office-park area in Brentwood, just off Franklin Rd. Quiet location but very convenient to shopping, restaurants, etc. Hotel was very clean, room was spacious with full kitchen, full working desk. Requested a roll-away bed for one night of our stay - morning desk clerk said no problem, she would bring it up while I was away during the day. Bed was not in the room when I arrived that night - evening desk clerk said fire codes prohibit them from using roll-away beds or cots, but he provided an air mattress with sheets and blanket. Will stay here again next time I'm in the Franklin/Brentwood area.
Comment from Hotel Management
04-Oct-2016 by General Manager, Hotel Management
Thank you so, so much for your kind words!! They mean so very much to our staff, and we enjoy nothing more than sharing comments such as yours with our staff during our daily morning get-togethers with them! Please do come back soon!!