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ANA Crowne Plaza Narita

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Very Good
1,323 reviews

Amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sakura-no-Yama Hill
    3 min drive
  • Popular Location
    Omote-sandō
    4 min drive
  • Restaurant
    Arigaton
    25 min walk
  • Restaurant
    レストラン松原
    26 min walk
  • Airport
    Tokyo (NRT-Narita Intl.)
    3 min drive

Choose your room

Book online or call:

020 3564 4853
  • Standard Room ( Run of the House )

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free Airport Shuttle
    Price is £91
    for 1 night
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast for 2 included
    • Free Airport Shuttle
    Price is £119
    for 1 night
    It only takes 2 minutes
  • Room, 2 Single Beds, Non Smoking (MOUNTAIN SIDE)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Single Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free Airport Shuttle
    Price is £91
    for 1 night
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast for 2 included
    • Free Airport Shuttle
    Price is £119
    for 1 night
    It only takes 2 minutes
  • Superior Room, 2 Single Beds, Non Smoking (AIRPORT SIDE)

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free Airport Shuttle
    Price is £98
    for 1 night
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast for 2 included
    • Free Airport Shuttle
    Price is £126
    for 1 night
    It only takes 2 minutes
  • Room, 1 King Bed, Non Smoking (Regular Floor)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free Airport Shuttle
    Price is £98
    for 1 night
    It only takes 2 minutes
  • Deluxe Room, 1 King Bed, Non Smoking (Airport Side)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

    Option 1

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Free Airport Shuttle
    Price is £102
    for 1 night
    It only takes 2 minutes

    Option 2

    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast for 2 included
    • Free Airport Shuttle
    Price is £130
    for 1 night
    It only takes 2 minutes
  • Standard Room, 1 Queen Bed, Non Smoking (Mountain Side)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Sat, 7 Dec
    Amenities for this rate plan:
    • Reserve now, pay later
    • Free WiFi
    • Breakfast for 2 included
    • Free Airport Shuttle
    Price is £119
    for 1 night
    It only takes 2 minutes
  • Room, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 1
    • 1 Single Bed
    More details
    Exceeds max. adults
  • Room, 2 Single Beds, Smoking (MOUNTAIN SIDE)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Single Beds
    More details
    We are sold out
  • Room, Smoking

    Room Amenities

    • Mountain view
    • Sleeps 1
    • 1 Single Bed
    More details
    Exceeds max. adults

About this area

Narita

Located in Narita, ANA Crowne Plaza Narita is in a walkable area with good shopping. Taiheiyo Club Narita Course and Narita Dream Dairy Farm are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Shisui Premium Outlets and Narita Omotesando. Boso no Mura Open Air Museum and National Museum of Japanese History are also worth visiting.

What's nearby

  • Popular Location
    Sakura-no-Yama Hill - 3 min drive
  • Popular Location
    Omote-sandō - 4 min drive
  • Popular Location
    Naritasan Calligraphy Museum - 6 min drive
  • Popular Location
    Naritasan Park - 6 min drive
  • Popular Location
    Taiheiyo Club Narita Course - 8 min drive

Getting around

  • Narita Airport Terminal 2 Station - 7 min drive
  • Tokyo (NRT-Narita Intl.) - 7 min drive

Restaurants

  • Arigaton — 25 min walk
  • レストラン松原 — 26 min walk
  • Excelsior Caffé — 3 min drive
  • Royal Host — 4 min drive
  • Sukiya — 4 min drive

About this property

ANA Crowne Plaza Narita

This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas, a free airport shuttle and a free shopping centre shuttle are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 390 rooms offer free WiFi and free wired Internet, TVs with satellite channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, fridges and minibars.

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Express check-in

Special check-in instructions

Airport shuttle service is available at scheduled times from 6:30 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.
This property provides a complimentary pick-up and drop-off shuttle from/to the Airport daily (Narita Airport). For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2500 for adults and JPY 1250 for children (approximately)
  • Self-parking fee: JPY 400 per day
  • Early check-in fee: JPY 5940 (subject to availability)
  • Late check-out fee: JPY 5940 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: JPY 400 per day
  • Limited parking spaces
  • Free return airport shuttle from 6:30 AM to 11 PM
  • Airport shuttle at scheduled times
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 2500 for adults and JPY 1250 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Indoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Italian
  • Japanese

Business services

  • Computer station
  • Meeting rooms
  • Conference space (5813 square feet)

Outdoors

  • Pool sunloungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bathtub combination

Entertainment

  • 32-inch TV
  • pay films
  • premium channels
  • satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
4.0

Very Good

5 - Excellent
457
4 - Good
545
3 - Okay
221
2 - Mediocre
83
1 - Poor
17
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

.....................................................

Stayed 1 night in Nov 2019

2/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities, room comfort

Old hotel.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where to start . . . Avoid

I booked this hotel as it was listed as a 4 star Crowne Plaza having stayed at other Crowne Plaza’s around the world. This hotel is not four star and I was sadly disappointed by this hotel. The shuttle between Narita Airport and the hotel was great however, everything was down hill from there. I had a room on the 15th floor. The room was tiny, all the furnishings where chipped and worn. The WiFi did not work, there should have been a mini bar, this was empty and there was no bottled water in the room. I had to purchase this downstairs in the convenience store. A number of the standard items outlined in the room rate where non existent or substandard. The bathroom was not clean and there was a dreadful odour in the room. I approached reception requesting another room only to be told I would need to pay additional rates! I can only advise anyone considering this hotel to read the reviews prior to booking. There is a theme that feedback is taken seriously, but clearly little is done to rectify concerns that are raised. This has to be one of the worst places I have stayed.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!~

It was nice! Having the family mart downstairs is great! Also, the shuttle bus to the airport is very convenient as well.

Stayed 1 night in Nov 2019

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