Deluxe Double Room, Balcony, Sea View | Premium bedding, desk, rollaway beds, free WiFi

Reviews of Nel Cuore di Parthenope

Nel Cuore di Parthenope
Via Foria 42, Naples

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 39 reviews" "
Rating 8 - Good. 12 out of 39 reviews" "
Rating 6 - Okay. 11 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pictures of the room were not quite accurate, said that there was a rooftop area and there was not a rooftop.
Stayed 3 nights in Oct 2019

10/10 Excellent

Dale, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice place to stay. Extremely helpful staff. Great view of Naples from the balcony. This was one of our better places we stayed during our Italy trip.
Stayed 3 nights in Oct 2018
Response from SONIA on 4 Dec 2018
THANK YOU SO MUCH. I HOPE TO SEE YOU SOON AGAIN. SONIA

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unprofessional
I made my reservation the day of but the staff were entirely unreachable. I cannot believe the level of unprofessionalism this place has to never answer any call or message of mine about how to even get into the building even though I had already fully paid for my reservation. No one ever answered me when I got there or since. A hotel in my country would never silently take my money after being completely absent for a reservation.
Stayed 1 night in Jul 2017
Response from Federico on 10 Jul 2018
Good evening mrs we are surprised or your comment, you didn’t show up and you wouldn’t pay your reservation. We are operative H24.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
very good
Stayed 1 night in May 2017

6/10 Okay

Doeis, England

Disliked: Cleanliness, staff & service
Good location
Basic accommodation on 12th floor. Nice views but lift was out of order for 2 days. Nor happy to arrive to find no one waiting for us. Had to call the emergency number to get someone to attend. Very basic cleaning...emptied rubbish.. but good basic BandB for the money
Response from Federico on 10 Jul 2018
Dear guest we hope to see you soon in order to give you the best accomodation you should have. Sorry for the maintenance inconvenience. The L s and regards

8/10 Good

stanley, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ray of sunshine in a disappointing city
We got a taxi at the official taxi rank outside the airport and agreed a €25 fee with the driver, after a short hair raising journey he dropped us off charging us €32.75 on the meter taking €35 and driving off. There was no clear sign of the b&b just a large dirty apartment block. Luckily for us the shop keeper next door helped us find the right bell, which just told us 12th floor. We had to climb a couple of flights of stairs to get to the lift, and then went to the 12th floor, and knocked on a door, to which a frightened Italian man answered, to tell us there were 2 parts to the same building and we needed the other through a dark corridor. The attendant was helpful the local tax was €3 watch the small print as can be a rip off. Our room was very tidy with a balcony, and a lovely view if very noisy. We were given a breakfast voucher for tea, coffee, croissant and pastry for a cafe opposite. In the ,orning we went to cash in our voucher we got a tea, glass of hot milk (latte) ask for Americano for white coffee and nothing else. Which with everyone smoking in a confined space and all the rubbish and dog mess was probably for the best.we walked to the docks to get our ferry to Capri the buildings were beautiful but covered in graffiti, there was litter and dog mess everywhere and continuous cigarette smoke finding us at every step. Hopefully there are nice parts to Naples because the people I have spoken too found it to be dirty and uncared for, even unsafe.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Ehhh...
While the room was very clean and the location was close to many things and public transportation, the whole setup was weird. The B&B was on the 12th floor of a massive building which took a while to get in and out of...also there was some mention of putting 5 euro cents into a machine in the elevator every time you wanted to use it. "Breakfast" was a joke...nothing worthwhile other than coffee. Also, don't expect luggage storage to last beyond 4pm.
Response from General Manager on 4 Aug 2016
Dear Customer , thank you for your review , we regret not Have That Much appreciated a full Our Services with Particular Reference to the breakfast That is actually rich and plentiful for all tastes and for all the habits (tea, espresso , cappuccino , American coffee , fruit juices , jams , chocolate, biscuits , pies , croissants , etc ... ) . Inside the building there are about 8 signs that perfectly outline the path to get to the B & B , so do not understand the real difficulty . However the we wait again to assure a better stay and complete his liking . Good day

10/10 Excellent

Michael, St. Pete, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value for your money
If you're looking for clean, quiet, friendly and a great single room, (as I was) then Nel Cuore di Parthenope hits the mark! Just be aware that you need to get into ELEVATOR B to the 12th floor. The elevator does take 5 "cents", seriously. Jasmine was the delightful receptionist and "hotel" (there are 6 suites, with a center kitchen and reception area. The decor is cute and the views, each room different, spectacular. Mine, #6 was the room with the least view, but for 50-60 Euros, I was thrilled at the cleanliness, newly renovated just about everything and the good internet speed. Perfect for a couple or business traveler. Thanks to Jasmine for being excellent, she should get a pay raise! =D If I'm back in Naples, I'd go back to Nel Cuore di Parthenope. =D
Central kitchen and reception
Response from nelcuorediparthenope on 4 Aug 2016
Thank you dear customer! See you soon and we will give you the best room of the B&B! Have a good day

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Decent location and friendly staff. Unfortunately beds very uncomfortable and walls were paper thin, very loud in the mornings.

10/10 Excellent

Kevin, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, bright and cheery, good staff
Only a 10 minute walk from the Duomo, and 5 minutes from the Archeological museum, with a supermarket a few doors down. Very close to Metro stop. Don't let the entry throw you off - It is a bit dingy because it is shared for a large building. But, walk up a flight of stairs, follow a hallway around a few corners to an old-style cage elevator (and don't forget to have a 5 cent coin to make the elevator work!), and get to the 12th floor. Open the door (to what likely used to be a home), and you're in a brightly painted space with a reception desk, kitchen with bar stools and 6 rooms. The views from our rooms were nice. Staff are very helpful. Rooms are much more spacious than typical European fare. One of our two rooms even had a pull out couch. Each room has its own individually controlled a/c unit. Breakfast is included and very simple: a couple types of cereal and milk, juice boexes, and individually wrapped croissants and muffins and of course, espresso/coffee. Certainly enough to get you going. We were able to leave our luggage before we checked in, and after we checked out. TIP: If you do the latter, make sure you have a key to get back in past the from door down on the street (even though you've checked out). The only wrinkle is payment: They wanted cash saying they didn't have a credit card machine. If this is a problem for you, prepay for the room when you book on the web site. There is also an local fee of 1.50 per person aged 18 and over. Altogether a great deal.
Response from Nelcuorediparthenope on 4 Aug 2016
Thank's Kevin! We appreciate your review and we are happy to see you soon. Came back! Have a great day

8/10 Good

Vanessa

Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Exactement comme sur les photos. T’es bien, propre et accueil parfait !! Merci
Stayed 4 nights in Nov 2018
Response from Staff on 28 Nov 2018
Thanx, I hope see you soon. The staff.

6/10 Okay

Kadda, Köln

Liked: Room comfort
Disliked: Staff & service
Über den Dächern Neapels
Hübsches Zimmer mit funktionalem Bad (ohne klobrille), schöne Aussicht aus 12. Stock (Aufzug kostet 5cent). Lage in Ordnung, Supermarkt nebenan, Reteption flexibel, aber selten vor Ort.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Antonella was amazing and really helpful all week long. Only issue is the proximity of the bedroom door with the reception, so we heard people coming in at all times.
Stayed 6 nights in Aug 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
très propre, chambre avec vue sur la ville, acceuil chaleureux.
Stayed 2 nights in Jul 2018

8/10 Good

Gianluca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione comoda ai servizi, camera moderna e pulita. Staff gentile e disponibile per ogni necessità,
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&b in ottima posizione, facile da raggiungere dalla stazione e a distanza comoda dal centro storico, a piedi. Vicinissimo ad un supermercato ed a un'ottimo ristorante/pizzeria storico. Ci tornerei.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Delusa
Buona sera, il b&b si presentava come descritto quindi è andata bene. Però le signore che ci lavoravano anche se cortesi non fanno quello che richiedi. in sostanza quando arrivo mi accorgo che manca lo shampoo e lo faccio presente diverse volte; la signora mi riferiva che vedeva ciò che poteva fare ma mi anticipava che non POTEVA RICARICARE il recipiente. Io in 5 giorni avrei dovuto fare lo shampoo con il bagnoschiuma? Ne sono rimasta estremamente delusa. inoltre il giorno in cui sono andata via, dopo aver ceduto le chiavi della stanza, ho chiesto la cortesia se potevo andare in bagno..La signora mi ha risposto che non potevo perché uno lo stava pulendo; l'altro era rotto e gli altri erano occupati. In più aggiungo che per tutto il pernottamento ci sono stati dei lavori in casa, ed oltre ai rumori che facevano per i lavori, c'era pure il chiasso che facevano i lavoratori con la signora che stava alla reception, ridendo e scherzando ad alta voce.
Response from Federico on 11 Jul 2018
Buonasera gentile Cliente, ci spiace abbia soggiornato durante un brevissimo lavoro di tinteggiatura della nostra struttura, la aspettiamo presto per offrirle un ottimo soggiorno da Noi! Per quanto riguarda lo shampoo i dispenser di sapone presenti nei bagni sono un plus che offriamo ai Ns. clienti, purtroppo non garantiamo lo shampoo in quanto non offriamo ancora servizi da hotel a 4 stelle. A presto e grazie

8/10 Good

Valerio, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B nel cuore di Napoli
Il B&B si trova in zona centrale e tranquilla, a 5 min a piedi dalla metro Cavour. Da lì è possibile raggiungere il centro storico a piedi in 10-15 minuti. La stanza è spaziosa e pulita, il bagno privato anch'esso pulito e fornito di ogni confort. La proprietaria è stata gentile e disponibile a ogni nostra esigenza, sempre sorridente. Ottimo alloggio per visitare Napoli
Stayed 1 night in Feb 2018
Response from Anthea on 19 Feb 2018
Grazie per aver soggiornato presso la nostra struttura. Il tuo commento è molto importante per noi! Cordiali saluti

8/10 Good

Ka Lo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big and the view is nice, but you could only find this in the bathroom window.
Stayed 1 night in Oct 2017

10/10 Excellent

gfb38@live.fr, Grenoble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrale
Centrale pas loin du métro qui vous emmène en gare quartier animé mais avec pleins de commerces et restaurants j’espère y retourner .
Stayed 4 nights in Sep 2017

10/10 Excellent

motty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したいです
一人旅で利用しました。 入り口はわかりづらいですが(1Fにスーパーのあるビル)、とてもお得な宿だと思います。高層階なので眺めもよく、水廻りも快適です。スタッフもフレンドリーで感じが良かったです。 またナポリへ行くことがあったら、絶対にこちらに泊まろうと思います

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Zentrales Hotel mit schönem Ausblick
Das Hotel liegt schön zentral, um zu den meisten Sehenswürdigkeiten zu Fuß zu kommen. Der Innenhof/das Treppenhaus ist etwas schäbig und erinnert ein bisschen an ein Gefängnis, aber wenn man das Hotel im 12. Stock erreichet hat, sieht es von innen sehr viel besser aus! Das Personal ist freundlich, der Empfangsbereich ist sehr schön und auch die Zimmer sind schön. Nur sehr hellhörig. Die Handtücher werden leider nur alle 3 Tage gewechselt, was bei uns kein Problem war, da wir nur für ein Wochenende dort waren. Das Frühstück bestand aus einem Croissant und einem Kaffee, aber das ist in Neapel wohl so üblich. Alles in allem fand ich das Hotel sehr schick und würde es auch weiter empfehlen! (Außer für Leute, die einen sehr leichten Schlaf haben :-))

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

nikos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kalo
kalo

6/10 Okay

KWANGJOO

Liked: Cleanliness
스텝이 친절하지만 재방문의사 없음
위치도 별로, 엘리베이터가 있으나 1-2층정도는 짐을 들고 걸어가야하며 스텝들이 항상 상주해있지 않고 4시정도에 퇴근을 하여 불편함. 도착했을때 휴지가 얼마 남아있지 않은 상태였고, 2박을 함에도 1박 후에 청소를 해주는 듯 하나 휴지는 그대로였음. 결국 휴지가 모자랐으나 스텝이 퇴근해 버려서 개인휴대한 휴지로 사용. B&B 치고는 매우 부실한 아침제공

10/10 Excellent

Saki, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ナポリでB&Bを体験するならここ!
従業員の方がとても親切で気持ちよく過ごせました。客室もキレイで、シャワーなども問題なく使えました。ただちょっと入口が分かりづらいです。。
部屋までの通路
エントランス。かわいい!
こういうエレベータを使います。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Cómoda localización, muy cercano al centro.
Sitio básico y buen precio. Cercano al duomo donde ocurre el milagro de San Genaro, el museo arqueológico (maravilloso).

8/10 Good

Rosa

Liked: Cleanliness, property conditions & facilities
Week end napoletano
Il soggiorno presso questa struttura è stato positivo, il B&B si trova a pochissima distanza dalla metro; dunque, il posto è ben collegato con il Centro ed altri luoghi di interesse!!! Noi abbiamo alloggiato nella stanza Troisi, molto pulita così come il bagno in camera. Dalla finestra si godeva una bella vista sulla città! Ci siamo fermati una sola notte, per uno dei nostri week end napoletani! La colazione inclusa l'abbiamo consumata nella caffetteria sottostante così come previsto dai due coupon consegnati a me e a mio marito.

8/10 Good

AMBROSIO H, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena relación precio/calidad
Dentro del centro histórico y a pocas cuadras de sus 2 calles principales. Subte a 2 cuadras. Hay que subir 1 piso por escalera para acceder al ascensor para tener en cuenta la gente mayor o con movilidad reducida. La vista desde la habitación es excelente!! (Piso 12)
Response from General Manager on 5 Sept 2016
Dear customer, thank's a lot! Hope to see you soon

10/10 Excellent

Raghda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 5 Sept 2016
Hope to see you soon!

8/10 Good

Raghda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 5 Sept 2016
Vi aspettiamo presto!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Molto bene, ma ancora alcuni aggiustamenti
Il b&b è molto carino e senza pretese, il personale è disponibile e per le nostre esigenze (due ragazze in vacanza) è stato perfetto. La zona in cui si trova è abbastanza buona e consente di raggiungere i punti principali in 25/30 minuti a piedi. È molto ben servita dai mezzi pubblici. Unici appunti: la colazione, da come abbiamo letto in altre recensioni, non è propriamente abbondante, però comunque sufficiente; la mancanza di un mini-frigo in camera si è proprio sentita. Soprattutto in queste giornate estive; e poi il fatto che gli asciugamani e le lenzuola non siano stati cambiati dopo il terzo giorno come invece è segnalato con un avviso affisso in bagno. Nel complesso sono stati una vacanza e un soggiorno stupendi e, qualora dovessimo ritornare a Napoli, sicuramente torneremmo in questo b&b.
Response from General Manager on 5 Sept 2016
Gentile Cliente, grazie per il suo soggiorno! Ci spiace in merito all'inconveniente delle asciugamani, ma le posso garantire che nel suo caso è stata una pura dimenticanza, in quanto spesso le cambiamo anche in un intervallo inferiore a tre giorni, in funzione delle condizioni dei teli. Se ci avesse segnalato l'evenienza avremmo risolto prontamente. Per il discorso frigorifero, abbiamo un grande frigo e freezer a disposizione dei nostri clienti nell'area reception. La aspettiamo nuovamente

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty BB.
Response from General Manager on 4 Aug 2016
Thank you dear customer, we want to know why do you leave just 3 star on 5, to improve our service! Have a good day

8/10 Good

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 4 Aug 2016
Thank's Alexey, see you soon!

8/10 Good

Anna, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione,vicina al centro storico,a due passi dal duomo,ben servita da mezzi pubblici, metro e con tutti i servizi a portata di mano.struttura nuovissima,pulita, camere spaziose con tutti i confort, personale gentilissimo. Unico handicap per accedere all'ascensore devi fare 2 rampe di scale.
Response from General Manager on 4 Aug 2016
Grazie mille! La aspettiamo nuovamente per migliorare la sua esperienza di soggiorno! Buona serata ed a presto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sul cielo di Napoli
Gentilezza e capacità d'accogliere si uniscono alla pulizia e ai comfort della stanza al 12^ piano, che garantisce la visione dei tetti d Napoli e lo scorcio del mare.
Response from Nelcuorediparthenope on 30 Jun 2016
Grazie, è stato un piacere ospitarla. La aspettiamo presto!