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Reviews of B&B Art Suite Santa Brigida

B&B Art Suite Santa Brigida
Via Santa Brigida, 68, Naples, NA

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 58 reviews" "
Rating 8 - Good. 16 out of 58 reviews" "
Rating 6 - Okay. 9 out of 58 reviews" "
Rating 4 - Poor. 3 out of 58 reviews" "
Rating 2 - Terrible. 4 out of 58 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property
Stayed 2 nights in Oct 2023

2/10 Terrible

Roland, Middle Village

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I even did not stay on this hotel. I ring the bell and no one answered the doorbell. I tryed the phone number and no one answered the phone. I went to 3rd floor and no one answered the doorbell. I waited for one hour and no one showed up to check me in. I called Expedia and told them the story and ofter that one guy called me , but on that time I was booking another hotel because I was very tired from 20hours flight. No refund yet. The lobu was under construction and fealty.
Stayed 2 nights in Sep 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jul 2023

6/10 Okay

Jorge Carlo

Stayed 1 night in Jun 2023

4/10 Poor

Shaina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel was not worth the nightly fare ($250aud). There was black mould in the bathroom behind the toilet chamber that you could see when in the shower, the bathroom needed to be recalled with the grout being black and chipping away throughout. The room itself is in the mall and the shutter blinds to keep the light out at night are screwed to the wall so that you can’t use them (!!!) When we entered the room, it stank and felt like the heater had been on all day. The floor tiles were broken throughout. The lift was so dodgy that I sent the bags up and walked up the stairs instead. The area and Napoli in general, is quite scummy and not worth the visit. Head straight to the island instead of staying in this city.
Stayed 1 night in May 2023

10/10 Excellent

Jeffrey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located inside a Galleria, a unique art nouveau style shopping hall. Beautiful room, so worth the extra couple euro for the Deluxe Room, with a marble juliet balcony over looking the interior. Great people watching, Whirlpool bath: pet friendly, super friendly and helpful cleaning staff.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from Antonio P on 14 Jul 2020
Dear, thank you for your good review. we are really proudthan your journey experience were wonderful. Hope to see you soon, best regards

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
The rooms are lovely, location is good, breakfast was good. But it's noisy. Really, really noisy. Impossible to get a decent night's sleep.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property at 21:00 and although it may seem difficult to find, it is easy enough. The sister hotel can be found opposite the Sephora makeup shop On one of the gated corners in the middle of the gallery. The Staff on check in were happy, helpful and friendly. The member of staff took us round to our entrance. An old style elevator which was quirky led us to the entramce to the B&B and don't be fooled by the outside of the hotel. Once you go in through the doors it is lovely. The room was exactly like the pictures with high, sweeping walls and oppulent decor. Immaculately cleaned Inside you had complimentary toiletries, sewing kit, shaving kit and even branded slippers. A really nice touch The rooms have air conditioining and tea and coffee facilities as well as a fridge If you are a light sleeper you may want to invest in ear plugs as you do have shops below but, even being an kncredibly light sleeper i had no issues in such a comfortable bed. Breakfast was nice enough and mainly continental pastries, meat, cheeses, cereal fruit, yoghurt and eggs. Great for setting you up for a long day trip to Pompeii! Sitting out over the main gallery you really do feel privileged to be in such an historical building and again it was just as the pictures The lady who served us every day was cheerful, friendly and a joy to have around. All in all i would highly recommend this B&B. Location and facilities are perfect and as a small quirky B&B it cannot be faulted
Stayed 3 nights in Oct 2019
Response from Antonio P on 5 Nov 2019
Dear, thank you for share your experience with us. We are very proud you appreciate our location, unique, the staff welcoming and the service of the lady in the morning. We hope to see you soon . Kindly regards

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Noreen M.

Unbeatable Location and lovely breakfasts
We had a great time, stayed two nights, wish we had more time. It is in the heart of the city, walking distance to everything. Treated royally during breakfast. Loved it, highly recommend it.
Stayed 2 nights in May 2019

6/10 Okay

Tony

Liked: Staff & service
Great location for a base
Great central location for Metro, shopping and ferry port. All in walking distance. Make sure that you get what you sign up and pay for! The room description included a bath, which I forgot was included as I'd booked some time ago, we had a shower. I only realised and remembered this when I was checking my emails for the return flight. All the staff were extremely helpful, and nothing was too much hassle for them.
Stayed 5 nights in Mar 2019

10/10 Excellent

jane, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quirky centrally positioned hotel
Not the usual type of hotel, quirky in style and in a brilliant position. Staff extremely helpful and pleasant. Left to your own devises (not always someone on reception) but alway with the support of sister hotel. The most divine setting for breakfast overlooking Galleria Umberto and offered a excellent range of food.
Stayed 3 nights in Jul 2018

8/10 Good

ANGELINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely lovely and the staff were incredibly welcoming and friendly. The only issues we had with the hotel were: 1) it was a little bit confusing to find the place. A little bit more instructions on where to go and how to find them would have been much appreciated, and 2) this may have just been our room, but the shower head was absolutely awful. Took three times longer to shower than it normally would! However, those were minor complaints. Otherwise we really enjoyed our stay!
Stayed 2 nights in Jun 2018

2/10 Terrible

Jillian, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived...Plumbing in room not working or so they said. We were moved to another hotel...got to wonder how much they over book
Stayed 1 night in May 2018

2/10 Terrible

Art B&B Santa Brigida, Naples Centre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
awful, poor location, not enjoyable
Stayed 1 night in Sep 2017

10/10 Excellent

Peter, Whitley Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable
Natalia was a perfect host, if we ever go back to Napoli again, I would recommend to stay here...

8/10 Good

Roxpsy, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B7B Galerria Umberto and Art Resort
We stayed a total of three night in Naples. The first 2 nights were spent at the Art Resort B&B and last night at B&B galleria Umberto. Both B & Bs are managed by same staff. Situated on 3 and 4 floor of the Galleria Umberto, it's in an ideal setting. All staff, Maurizio, Monica and others were all very professional, friendly, helpfull and kind. Rooms are very clean, the breakfast area overlooks the Inside of the Galleria Umberto. Thnak you all for a great stay!! We will return and refer to our many friends

2/10 Terrible

Joshua V, Virginia Beach, VA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Nightmare of a Hotel.
I walked around the block several times with all my luggage trying to find the entrance to the hotel. What they do not mention is the entire block is under construction and so there is a little piece of paper that is taped to the side of the building identifying the entrance. Ofcourse the hotel is on the 5th floor and the elevator takes 1 euro to operate so I ended up lugging my luggage up 5 flights of stairs. I get to the front desk and they tell me I am actually at the wrong entrance and to walk down the 5 floors again, walked over a block and walk back up 5 flights of stairs. I do that and when I get to the other entrance I learn that it is actually the overflow section and is actually not part of the hotel at all. This is what I hate about the room: The room is extremely small, the bathroom had black mold growing in it, there are no available outlets for a computer, the wireless signal is extremely weak, the AC in the room is designed to keep a 50sqft room cool (room never got cool), because of the construction the view they boast on their page is nothing but construction equipment, the staff is very unhelpful, and it is extremely noisy in the room. When I voiced my concerns to the front desk and told them I was not going to stay the entire week they told me they don't care if I leave but were going to charge me the entire week anyways. So I called Hotels.com and they were able to call the hotel and fix my issue. ABSOLUTELY HORRIBLE!

10/10 Excellent

Albert J

Liked: Cleanliness, property conditions & facilities
Remarkable accomodation in a stylish setting. Generous prepared breakfast though in a different part of the building.
Stayed 2 nights in Oct 2023

8/10 Good

emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura in posizione centrale a due passi dalla metro municipio è da via Toledo . Stanza molto silenziosa , pulita . Possibilità di colazione presso l’hotel al costo di 7,50 euro.
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrea

Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
camera con puzza di fogna
ci e' stata data una camera la numero 1 come unica disponibile con finestra su corte interna inesistente,vicino a campana e orologio rumoroso,premesso che essendo napoletano ho preferito non protestare,ma il fatto di un a fortissima puzza di fogna il secondo giorno per tutta la notte e' insopportabile,e un eventuale controllo asl non autorizzerebbe l'abitabilita' in un paese civile.tra l'altro mi sembra che le altre stanze non fossero occupate.probabilmente si da precedenza agli stranieri e noi altri ci possiamo arrangiare,grave.....
Stayed 2 nights in Apr 2022

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçue
Hôtel très bien situé cependant les photos ne correspondent pas en effet nous avions une fenêtre avec un verre opaque donc aucune lumière et cela donnait sur une cour intérieure plutôt moche.un seul verre plastique pour deux et pas changé du séjour
Vue sur la cour
Fenêtre sans lumière
Stayed 4 nights in Oct 2021

10/10 Excellent

Cyril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location for exploring Naples
Nice small place in brilliant location. Friendly staff, good service.
Stayed 7 nights in Jul 2021

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen
Stayed 5 nights in Oct 2020
Response from Antonio on 12 Oct 2020
Dear Rosana, thank you to share your experience of stay with Art Suite Santa Brigida. We appreciate your great score, that will be helpfully to grow up our skill. Hope to see you soon. Best regards

10/10 Excellent

JOSIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel et royal
Très bel édifice pour ce Palazzo, très bien situé Service de qualité et chambre spacieuse et très propre
Stayed 3 nights in Mar 2020

10/10 Excellent

Magda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit.
Stayed 4 nights in Oct 2019
Response from Antonio P on 21 Nov 2019
Chère Magda, merci de passer une partie de votre temps pour partager votre expérience. Nous apprécions vraiment que vous ayez apprécié vos voyages à Naples et, bien entendu, si nous avions un rôle à jouer. Nous espérons vous voir bientôt . Meilleures salutations

8/10 Good

sebastien

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très belle endroit. Emplacement au top . Photo trompeuse sur l emplacement du petit déjeuner. Le réceptionniste très sympa par contre l équipe de petit dej désagréable. Un peu bruyant.
Stayed 2 nights in Mar 2019

10/10 Excellent

Adriana Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso
Cómodo lugar , excelente atención ....todo tal como lo ofrecen
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Accoglienza gentile, buona colazione. Stanza pulita ma purtroppo con un riscaldamento ad aria non proprio efficace, soprattutto nel bagno. Per fortuna che a Napoli il riscaldamento serve solo 2 mesi l'anno!
Stayed 1 night in Jan 2019

10/10 Excellent

Massimo, Cremona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio relax.
Molto accogliente, personale gentile ,ci si sente come a casa propria. Complimenti.
Stayed 1 night in Dec 2018

10/10 Excellent

Massimo, Cremona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio vacanza veloce.
Hotel molto bello in pieno centro , molto gentili tutti e veramente pulito, 10 e lode.
Stayed 1 night in Dec 2018

6/10 Okay

maurizio, Milano

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Notte pessima
Rientrati dalla cena ci siamo accorti che dallo split usciva abbondante acqua il personale non ha risolto il problema e abbiamo passato la notte al caldo non potendo aprire la finestra perché affacciava su un orribile cavedio con motori di altri condizionatori. La struttura non ci ha proposto nessun indennizzo se non le scuse.
Stayed 1 night in Sep 2018

10/10 Excellent

FERMÍN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda Genova
Excelente ubicacion, gente muy amable y habitacion comoda y amplia
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quasi perfetto
esperienza positiva e inaspettata. Posizione fantastica e ottimo servizio. Bella camera. Unica pecca che si può migliorare, ma che non ha disturbato il soggiorno , è la manutenzione della vasca/doccia.
Stayed 2 nights in Aug 2018

8/10 Good

Fabio, Firenze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione ,camera buona pulita, personale gentile, buona colazione in ottima location , da tornare
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima. Posizione. Stanza pulita e spaziosa. Colazione in terrazza, molto bella.
Stayed 2 nights in Apr 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel mit Blick in die Galleria Umberto.
Klasse Lage. Authentisches Hotel. Ich empfehle ein Zimmer mit Blick in die Galleria zu buchen, kostet etwas mehr, lohnt sich aber!!
Stayed 1 night in Mar 2018

8/10 Good

Emilio

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
goede locatie midden in de stad
Alles wat nodig is voor een overnachting is aanwezig. Prettig is de verwarmings-airco; in de winter kan het 's nachts behoorlijk fris zijn.
Stayed 6 nights in Dec 2017
Response from Antonio P on 8 Jan 2018
beste, bedankt voor je review. we hebben het zeer op prijs gesteld dat je onze gast genoten hebt. Met vriendelijke groet

6/10 Okay

Firouzeh

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hôtel bien placé mais vétuste à moderniser.
j'avais réservé trois chambres. La mienne au même prix que les autres était minuscule avec une cuisine sans fondement. Une salle de douche minuscule avec la porte de douche cassée et saleté incrustée. Il y a de belles chambres aussi. Mieux vaut donc savoir que la chambre 2 est à éviter. Le petit déjeuner est sommaire. Pas de pain frais, des gâteaux et des jus artificiels. Le personnel est très gentil et serviable. L'emplacement de B&B est extraordinaire. Mais il vaut mieux savoir que l'accès n'est pas facile. Entrée à ouvrir, ascenseurs...

10/10 Excellent

Ornella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mario

Liked: Staff & service
Disliked: Room comfort
Posizione strategica e cortesia
Splendida posizione al centro di napoli in zona molto strategica, il Beb è carino ma potrebbe ancora migliorare, personale gentile e disponibile, buona colazione. Da evitare se venite a Napoli in auto.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Mathieu, PAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un problème à noter:la chambre donnant sur la galerie est très bruyante jusqu'à 1h du matin :des adolescents y disputant des matches de football tres bruyants jusque tard dans la nuit.L'accueil est parfait avec un personnel très prévenant. L'entretien est très bien fait. Au départ l'hotel n'est pas évident à trouver.

8/10 Good

roberta milano

Liked: Cleanliness, room comfort
Ottima qualità prezzo
Lo raccomando! Ottima location in punto strategico

10/10 Excellent

Zoltán, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A belvárosban, mindenhez közel
Elhelyezkedését tekintve számunkra a legkedvezőbb volt a szállás, mi ezt preferáljuk. Az Operaház 200, a Királyi Palota 300 méterre, míg a reptér 5 km-re. Sajnálatos módon a meseszép kilátást a passzázs belső utcájára rontotta a passzázs felújítása, felállványozása. Mindent rendben találtunk, reggeli lehetett volna igényesebb.

10/10 Excellent

Lorella, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo centrale silenzioso