Featured Image
Featured Image Featured image 1 of 60

Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa

Location

This family-friendly Yuchi hotel is located on a lake, within a 10-minute walk of Mei He Garden and Shueishe Pier. Wen Wu Chao and Shueishe Visitors Center are also within 1 mi (2 km).

Hotel Features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free manager's reception. Additionally, a fitness center, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 92 rooms boast spring water baths and offer free WiFi and free minibar items. Free wired Internet and balconies or patios are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Wen Wan Resort Sun Moon Lake features hot springs and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This luxury hotel also offers a children's pool, a fitness center, and a terrace. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

The Wen Wan Resort Sun Moon Lake is a smoke-free property.

  • 24-hour front desk 
  • Children's club (free) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 92 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Spa treatment room(s) 
  • Meeting rooms 2 
  • Free valet parking 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free reception 
  • Free area shuttle 
  • Number of restaurants - 2 
  • Conference center 
  • Snack bar/deli 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Smoke-free property 
  • Children's pool 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking, Free RV, bus, truck parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Balcony or patio 
  • Air conditioning 
  • Free newspaper 
  • Refrigerator 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Separate bathtub and shower 
  • Spring water bathtub 
  • Desk 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary manager's reception is offered each day.

The Wen Wan Resort Sun Moon Lake has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Hot springs on site 
  • Playground on site 

Spa Services

MOON SPA has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, massages, and facials. The spa is equipped with hot springs/mineral springs, a mud bath, and a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Hot stone massage 
  • Deep tissue massage 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Mud bath in spa 
  • Sauna in spa 
  • Hot springs/mineral springs in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 3850.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Parking height restrictions apply

Fees

The charges below are included in your overall room price:
  • Resort fee
The resort fee includes:
  • Pool access
  • Fitness center access
  • Children's club/arcade access
  • Bicycle storage
  • Phone calls
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: TWD 825 for adults and TWD 528 for children (approximately)
  • Airport shuttle fee: TWD 5500 per person (one-way)
  • Rollaway bed fee: TWD 3850.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Wen Wan Resort
  • Wen Wan Resort Sun Moon Lake
  • Wen Wan Sun Moon Lake
  • The Wen Wan Resort Sun Moon Lake Taiwan/Nantou

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.


Sorry, we seem to have had an issue loading our review content. Try again?