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Reviews of OKKO Hotels Nantes Château

4 out of 5
OKKO Hotels Nantes Château
15 bis rue de Strasbourg, Nantes, Loire-Atlantique

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 43 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon, Leicester

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish modern hotel. Easy to find with attentive friendly staff. Very comfortable and quiet room with quirky pod-style en-suite. Quality bed linen and large comfy bed. Drinks and homemade snack available in the lounge 25/7. Delightful stay
Stayed 4 nights in Apr 2024

8/10 Good

mandeep

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from La réception on 30 Mar 2024
Merci pour votre retour enthousiaste, à très bientôt chez Okko Hotels !

10/10 Excellent

Marie-Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Wonderful and helpful staff. Great location. Clean. Has a co-working space with cookies, tea and coffee all-day-long. I loved it!
Stayed 3 nights in Jan 2024
Response from La réception on 26 Feb 2024
Un grand merci pour votre gentil commentaire. Nous sommes heureux de lire que vous avez passé un agréable séjour dans notre établissement. Nous espérons vous accueillir à nouveau chez OKKO HOTELS !

10/10 Excellent

yan wing

Stayed 4 nights in Jan 2024
Response from La réception on 26 Feb 2024
Merci pour votre retour enthousiaste, à très bientôt chez Okko Hotels !

8/10 Good

Patrick

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Erdem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city, great hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yevgeniy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, clean rooms, very good breakfast, hotel is conveniently located. Very friendly personnel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Reception on 9 Nov 2023
Un grand merci d'avoir pris le temps de nous transmettre vos commentaires. Nous sommes ravis de lire que vous avez apprécié votre séjour dans notre établissement et espérons avoir la chance de vous accueillir à nouveau très prochainement à Nantes !

10/10 Excellent

Tete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from La reception on 9 Nov 2023
Un grand merci d'avoir pris le temps de nous transmettre vos commentaires. Nous sommes ravis de lire que vous avez apprécié votre séjour dans notre établissement et espérons avoir la chance de vous accueillir à nouveau très prochainement à Nantes !

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and fantastic staff.
After having a horrible experience at the Mercure Centre we booked this stay and it was absolutely wonderful. Convenient locations, comfortable room, and a fantastic staff.
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness
It would be nice to be able to take drinks from the bar to the room. No room service.
Stayed 4 nights in Oct 2023

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

4/10 Poor

Claire

Liked: Cleanliness
Stayed 1 night in Sep 2023

2/10 Terrible

Jeremy

Stayed 2 nights in Sep 2023

10/10 Excellent

Nikhil

Stayed 5 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, comfortable, handy to everything. Nice lounge great breakfast.
Stayed 2 nights in Sep 2023

8/10 Good

Amy

Stayed 5 nights in Aug 2023

2/10 Terrible

Jayne

Stayed 1 night in Aug 2023
Response from The reception on 27 Aug 2023
Dear guest,Thank you for your feedback.Unfortunately, without details of your return, we are undecided.We look forward to welcoming you back and providing you with a better experience.Yours sincerely.

10/10 Excellent

Patricia, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from la réception on 16 Aug 2023
Merci beaucoup d'avoir pris le temps de partager votre expérience dans notre établissement à Nantes. Toute l'équipe et moi-même espérons avoir l'occasion de vous recevoir à nouveau très bientôt !

8/10 Good

Daniel

Stayed 1 night in Aug 2023
Response from La réception on 12 Aug 2023
Cher client,Nous vous remercions pour votre séjour et votre retour positif.Nous sommes ravis que vous ayez apprécié notre établissement ainsi que le concept de l'hôtel.A bientôt chez OKKO !Bien cordialement.

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very nice but breakfast to expensive @ Euro 19 per person.
Stayed 1 night in Jul 2023
Response from The reception on 29 Jul 2023
Dear Guest,Thank you for your stay and your positive feedback.We are delighted that you enjoyed our establishment and the hotel concept.The price of our breakfast is justified by the fact that it is an unlimited buffet with a large choice of quality sweet and savoury products, including local produce.See you soon at OKKO!Yours sincerely

10/10 Excellent

Robin

Stayed 1 night in Jul 2023
Response from The reception on 12 Jul 2023
We thank you for taking the time to share your experience. We are delighted that you like our hotel and that our teams have made your stay enjoyable! We look forward to seeing you again very soon!

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Just be aware of a “weird”bathroom design.
Stayed 3 nights in Jun 2023
Response from The reception on 6 Jul 2023
We thank you for taking the time to write us your detailed feedback ! We are glad to learn that you appreciated the hotel and that your stay went in the best conditions. We are taking good note of your comments regarding the bathroom design. This feedback has been taken into account and the bathrooms of our newest hotels have been redesigned to better fit the expectations of our clients. We hope to have the opportunity to welcome you at OKKO HOTELS again !

8/10 Good

Cristina

Stayed 1 night in Jun 2023
Response from La réception on 6 Jul 2023
Un grand merci pour votre retour, nous espérons vous revoir très bientôt chez OKKO HOTELS

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully situated, modern hotel near the Palais de Ducs and on the cusp of the medieval city. Quirky room, well-suited for couples who are very comfortable with one another. Nice amenities.
Stayed 2 nights in May 2023
Response from The reception on 23 Jun 2023
Dear Fred,Thank you for your stay and your positive feedback.We are delighted that you enjoyed our establishment and the hotel concept.See you soon at OKKO!Yours sincerely

4/10 Poor

JACQUELINE

Disliked: Property conditions & facilities, room comfort
Room was tiny, barely had space to open suitcase (medium sized), and terrible bathroom, poorly lit, but worse of all, you enter the bathroom through the shower, which while you’re showering leaks to the rest of the bathroom, so after the shower the whole bathroom is wet, and a slippery mess, a fall hazard…commented with hotel staff who is apparently aware of the design flaw…. The only plus to the hotel is the location (close to restaurants) and the parking garage.
Stayed 2 nights in Jun 2023
Response from Reception on 16 Jun 2023
Dear Madam,Thank you for your feedback.We are sorry that your stay did not fully meet your expectations.Indeed, the design of our bathrooms can leave our customers confused. Our hotel is the first in the OKKO HOTELS group. The other hotels in the chain have taken our guests' comments into account and have a different bathroom design.You should know that our rooms measure 18m² and therefore meet the standards in force for 4-star hotels.On the other hand, you do not mention all the services offered at the club included in the stay with self-service drinks and snacks and Aperitivo offered in the evening.We look forward to welcoming you back and improving your experience.Yours sincerely

10/10 Excellent

Peter

Stayed 3 nights in Jun 2023
Response from The reception on 6 Jul 2023
We thank you very much for taking the time to share your experience in our establishment in Nantes. The entire team and I hope to have the opportunity to welcome you again very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great shout for a long weekend tourist
Best location possible for touring the city sites and a good night’s sleep
Stayed 3 nights in May 2023
Response from The reception on 16 Jun 2023
Thank you for your stay and your positive feedback.We are delighted that you enjoyed our establishment and the location.See you soon at OKKO!Yours sincerely

10/10 Excellent

Oscar

Friendly and helpful staff. The location is great, a 10min walk from the train station, close to the chateau, lots of restaurants to eat but far enough to where the noise will disturb you. It does take a bit to get used to the room, particularly the bathroom layout. Otherwise, great hotel to choose for your stay!
Stayed 2 nights in May 2023
Response from The reception on 20 May 2023
Thank you for your stay and your positive feedback.We are delighted that you enjoyed our establishment and the hotel concept. Customer satisfaction is very important to us.Indeed, the design of our bathrooms can leave our guests confused. Our hotel is the first in the OKKO HOTELS group. The other hotels in the chain have taken into account the comments of our guests and have a different design for the bathrooms.See you soon at OKKO!Yours sincerely

2/10 Terrible

Michael

Stayed 4 nights in May 2023
Response from La réception on 16 Jun 2023
Bonjour Monsieur,Nous vous remercions pour votre retour.Nous sommes navrés que votre séjour n'ait pas entièrement répondu à vos attentes.Malheureusement, sans plus de détails de votre part nous restons indécis.Nous espérons vous accueillir de nouveau afin de vous faire vivre une meilleure expérience.Bien cordialement.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Snacking Offer Really good value
Stayed 4 nights in May 2023
Response from The reception on 19 May 2023
Thank you for your stay and your positive feedback.We are delighted that you enjoyed our establishment and the hotel concept.See you soon at OKKO!Yours sincerely

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
excellen staff
there is no obvious car park but they parked the car in a garage for me and it was ready in 5 mons when i needed it plus a bottle of water for the journey. It is on a busy street but the balcony is double doored so soundproof. Very helpful people at reception
Stayed 1 night in May 2023
Response from The reception on 13 May 2023
Thank you for your stay and your positive feedback.We are delighted that you enjoyed our establishment and the hotel concept.See you soon at OKKO!Yours sincerely

8/10 Good

Aoife

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from La réception on 13 May 2023
Nous vous remercions pour votre séjour et votre retour positif.Nous sommes ravis que vous ayez apprécié notre établissement ainsi que le concept de l'hôtel.A bientôt chez OKKO !Bien cordialement.

10/10 Excellent

Dick

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very nice modern room. Flo was a great ambassador for the brand and the city!
Stayed 3 nights in Apr 2023
Response from The reception on 24 Apr 2023
Thank you for your stay and your positive feedback.We are passing this on to Florian, thank you for him.We are delighted that you enjoyed our establishment and the hotel concept.See you soon at OKKO!Yours sincerely

8/10 Good

David

Stayed 2 nights in Apr 2023
Response from Brice, La réception OKKO HOTELS on 22 Apr 2023
Un grand merci d'avoir pris le temps de nous transmettre vos commentaires. Nous sommes ravis que votre séjour chez OKKO HOTELS Nantes se soit bien passé. A très bientôt chez OKKO HOTELS !

10/10 Excellent

Sandrine

Stayed 1 night in Apr 2023
Response from Brice, Réceptionniste on 1 May 2023
Un grand merci pour votre retour, nous espérons vous revoir très bientôt chez OKKO HOTELS

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from La réception on 2 Apr 2023
Nous vous remercions pour votre séjour et votre retour positif.Nous sommes ravis que vous ayez apprécié notre établissement ainsi que le concept de l'hôtel.A bientôt chez OKKO !Bien cordialement.

8/10 Good

Amirchand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at this price point or even higher
Very nice hotel. Super clean, good modern rooms. The staff is very friendly and we had a good welcome. The club area is also really nice, very modern and good design. Highly recommend this hotel
Stayed 1 night in Mar 2023
Response from The reception on 24 Mar 2023
Thank you very much for such an encouraging comment! Our guest’s satisfaction is our best reward. We look forward to welcoming you again very soon!

10/10 Excellent

Eric

Stayed 2 nights in Feb 2023
Response from La réception on 4 Mar 2023
Bonjour Monsieur,Nous vous remercions pour votre séjour et votre retour positif.Nous sommes ravis que vous ayez apprécié notre établissement ainsi que le concept de l'hôtel.A bientôt chez OKKO !Bien cordialement.

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for one or couple Adir 1-2 nights
2 nights business trip. Room is small but have almost all functions. Clean. All works. Looks new. No real closet, so for more than a couple of nights I would take it into account. Separation between bed area and bath is transparent. One may want to know if not alone. Lobby area is very nice, free coffee and beverages and some snacks in the evening. Breakfast 18 euro is good. Staff is great
Stayed 3 nights in Feb 2023
Response from Valentin on 16 Feb 2023
Dear Joseph,Thank you a lot for sharing your comments about your last trip in OKKO HOTELS Nantes.Our team is happy to read that your stay met your expectations, regarding our facilities and amenities.The Club area is a warm and convivial place, we like that our customers enjoy this spot.We sincerely hope to welcome you back in OKKO HOTELS Nantes

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, amenities, service and position
Amazing hotel, amenities, service and position
Stayed 1 night in Dec 2022
Response from Hai on 6 Jan 2023
Thank you very much for your comments. We are delighted to read that you like the hotel’s concept and that your stay went well in the best conditions! We hope to have the opportunity to welcoming you soon!

10/10 Excellent

Simon

Stayed 1 night in Dec 2022
Response from La réception on 5 Dec 2022
Merci beaucoup d'avoir pris le temps de partager votre expérience dans notre établissement à Nantes. Toute l'équipe et moi-même espérons avoir l'occasion de vous recevoir à nouveau très bientôt !

10/10 Excellent

iain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff in a comfortable city centre hotel Absolutely loved the club conceppt with teas and good coffee and le snacking availabale throughout the day total winner!!
Stayed 3 nights in Oct 2022
Response from Madisone on 3 Nov 2022
Dear guest, Thank you for taking the time to share your experience with us. We are absolutely delighted that you enjoyed the concept of our hotel with its club area and that our staff managed to make your stay enjoyable. We hope to have the pleasure of welcoming you back to Nantes very soon. Yours sincerelyThe Okko Hotels Nantes Château team

8/10 Good

Benjamin

Stayed 1 night in Oct 2022
Response from madisone on 3 Nov 2022
Cher client, Nous vous remercions d'avoir pris le temps de nous partager votre avis. Nous sommes ravis que vous ayez apprécié notre hôtel ainsi que votre séjour à Nantes. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Bien cordialement. L'équipe Okko Hôtels Nantes Château

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel close to the centre
Stayed 1 night in Sep 2022
Response from Aline on 11 Sept 2022
Dear Joe, Thank you so much for taking the time to share your feedback regarding you stay with us.The team is really happy to receive this note.See you soon at Okko Hôtels,

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, staff were friendly.
Stayed 2 nights in Aug 2022
Response from Arnaud, OKKO HOTELS NANTES CHATEAU on 3 Sept 2022
Thank you very much for taking the time to write a review concerning your stay at OKKO HOTELS NANTES CHATEAU. We are very happy to learn that you have spent a nice stay with us.We hope to welcome you soon in Nantes!

8/10 Good

Teresina

Stayed 2 nights in Aug 2022

10/10 Excellent

Asma

Stayed 1 night in Aug 2022
Response from Aline on 12 Aug 2022
Madame, Nous vous remercions de nous offrir cette magnifique note suite à votre expérience parmi nous. L'équipe est ravie d'avoir pu participer au bon déroulement au bon déroulement de votre séjour. Au plaisir de vous accueillir lors de votre prochain séjour nantais.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great location
It is wonderful concept they have with a ‘club’ for guests however it’s probably not that different to a lot of other hotels that provide those services in their lounge. Room was comfortable although I thought the bathroom although it looked great, wasn’t that practical. As a single guest it worked for me but not sure if it was a couple. Location was great, close to the station and the centre of town with all its cafes and restaurants.
Stayed 3 nights in Jul 2022
Response from Salomé on 3 Aug 2022
Dear Mr DONALD, We would like to thank you for taking the time to share this review with us. We are very sorry that your experience did not live up to your expectations. We also take note of your comments about the design of the bathroom which can indeed be disorienting. We look forward to welcoming you back to our establishment.

10/10 Excellent

Ishbel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab, funky hotel.
Stayed 1 night in Jul 2022
Response from Aline on 2 Aug 2022
Madam, Thank you for this nice comment, we are happy that you enjoyed your stay with us. We hope to welcome you soon again in Nantes.