Check out is at midday and we arrived at 3:30 pm to be told that our room wasn’t ready and staff couldn’t tell us when it would be ready. Instead of offering us a drink while we wait or alternative room, the staff just mucked around saying they didn’t know and had to wait for a call from housekeeping. I wanted to purchase breakfast for 4 adults and was told “No”, because our room wasn’t ready. Didn’t bother in the end, their loss. The drains in the bathroom sink and bath were blocked, so filled when running water and having a shower, gross. Location excellent. Walking distance to Les Machines de L’iles and city centre.