Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Hôtel Oceania Nantes Aéroport

4 out of 5
Hôtel Oceania Nantes Aéroport
1 Rue Pierre Latécoère, Bouguenais, Loire-Atlantique

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 325 reviews" "
Rating 8 - Good. 139 out of 325 reviews" "
Rating 6 - Okay. 28 out of 325 reviews" "
Rating 4 - Poor. 19 out of 325 reviews" "
Rating 2 - Terrible. 1 out of 325 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very snacking menu
Stayed 1 night in Feb 2024
Response from BDA on 20 Feb 2024
Dear customer.Thank you for taking your time to give us your review on your journey in our hotel.We are glad to hear that your journey was like you expected and that the snacking menu was a good point for the ggod continuation of your stay.With pleasure to welcome you again in our hotels Best regardsReception teamBDA

10/10 Excellent

SunMyoung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from All Oceania**** Nantes Airport Team. on 25 Dec 2023
Dear Guest,we thank you very much for this excellent note ! We hope to see you again in our hotel soon.Kind regards,

10/10 Excellent

Jason

Stayed 2 nights in Nov 2023
Response from lucia on 13 Dec 2023
Cher Monsieur / Chère madame,Toute l’équipe de l’hôtel Oceania**** Nantes Aéroport vous remercie pour cette excellente note, c’est apprécié ! Au plaisir de vous revoir, Bien cordialement,Toute l’équipe de l’hôtel Oceania****Nantes.

10/10 Excellent

Janine

Liked: Amenities
Nice atmosphere, friendly and helpful staff,very good bedrooms and shower room with coffe machine and shower products etc in the bathroom, also perfect for the airport, 5 mins walk
Stayed 1 night in Oct 2023
Response from lucia on 13 Dec 2023
Cher Monsieur / Chère madame,Toute l’équipe de l’hôtel Oceania**** Nantes Aéroport vous remercie pour cette excellente note, c’est apprécié ! Au plaisir de vous revoir, Bien cordialement,Toute l’équipe de l’hôtel Oceania****Nantes.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel close to the airport. The restaurant offered multiple food choices and a very good breakfast. The staff were very helpful, I enjoyed my stay.
Stayed 1 night in Sep 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay before flight home. Everything was fine, except for the lack of breakfast tea in the room! Would stay again.
Stayed 1 night in Sep 2023

8/10 Good

Alison

Travelled with partner
Liked: Amenities
Spacious room, comfy bed & very quiet. Comprehensive breakfast buffet.
Stayed 1 night in Sep 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Amenities
Very conveniently located within walking distance from airport and yet pleasant and comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, very clean hotel, excellent restaurant. All of that made a perfect stay near the airport before taking a plane. We enjoyed and we will come back!
Stayed 1 night in Aug 2023

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2023

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hard to beat the convenience of access to the airport terminal and car rentals, especially for early-departing or late-arriving flights. But the failed air conditioning system, closed swimming pool (in June!?), inadequate parking and the massive business convention in progress left little food in the restaurant or staff attention for non-convention guests.
Stayed 1 night in Jun 2023

4/10 Poor

Alex

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience
No a/c in my room on a very warm day. I was told I could open a window. In an airport hotel, opening a window make it noisy. The room was dusty. The soap dispenser in the shower didn't work.
Stayed 1 night in Jun 2023

4/10 Poor

Kathleen

Stayed 1 night in May 2023
Response from Toute l'équipe de l'Oceania**** Nantes Aéroport on 30 May 2023
Chère Cliente,Nous sommes désolés si votre séjour n’a pas été d’une manière générale à la hauteur de vos espérances malgré notre souci permanent de qualité. Nous vous invitons à nous contacter directement par email afin de nous faire part de votre expérience client et comprendre votre déception. Nous espérons vivement que vous nous donnerez une autre chance et que nous aurons l’occasion de regagner votre confiance.Toute l'équipe de l'hôtel Oceania**** Nantes Aéroport.

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
What makes this hotel stand out is its proximity to the airport. It was definitely clean, and the front desk was really friendly. I found room service a little tricky, and if I hadn't been so tired and scheduled to leave by 4 am, I may have pushed harder. Short story, I couldn't get it. Throughout the evening, I noticed a smoking smell. Maybe there are smoking rooms that were close by mine? Needless to say, I was less worried about the smell, than I was/am concerned I may end up with some kind of charge. I opened my window most of the night to help. The hotel is great for catching an early flight, and offers an express breakfast snack on the go.
Stayed 1 night in Mar 2023
Response from Reception Team on 5 Apr 2023
Dear Guest, Thank you so much on behalf of the entire team for your enthusiastic comment!We are extremely happy to read how much you have enjoyed your stay among us and hope to have the pleasure to welcome you back soon!Regarding the smell of cigarettes, some customers do not respect the ban on smoking in the room. Do not hesitate to contact our reception team for this kind of problem, we will change your room imediately or we can use a machine that destroys odors in a few minutes.Best regards from Oceania Nantes Airport

8/10 Good

Odile

Stayed 1 night in Mar 2023
Response from La réception on 5 Apr 2023
Chère Cliente, Nous tenons à vous remercier d’avoir pris le temps de nous communiquer vos impressions à la suite de votre récent séjour dans notre établissement. Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau. Meilleures salutations de Nantes !

6/10 Okay

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location near airport but shuttle not guaranteed. Rooms clean and tidy but in my opinion not worth the prices quoted.
Stayed 1 night in Feb 2023
Response from Reception team on 7 Mar 2023
Dear Customer,We thank you for your very positives comments about the location of the hotel, the effectiveness of teams, and cleanliness. Let us return to your point about the price of the rooms, you made your reservation by an agency. In order to have a better rate and have more information about our hotel Oceania **** we invite you to make your reservations through our official website Oceania Hotels.We hope to see you back again. All Oceania**** Nantes Airport Team.

10/10 Excellent

EMMANUEL

Stayed 1 night in Feb 2023
Response from La Réception on 7 Mar 2023
Cher Client,Nous vous remercions sincèrement pour votre excellente note sur ce site. Votre satisfaction est la plus belle de nos récompenses. Nous serons heureux de vous revoir bientôt ! Toute l'équipe de l'hôtel Oceania**** Nantes Aéroport.

4/10 Poor

Chris

Restaurant closed overpriceed easy smacks only
We are French residents and paid way over the level of local hotels to use the airport shuttle. Arriving amazing service leaving to pick up our car next morning .After calling the service paving our cases in the noot suddenly we are not entitled to this service as we are going to a car park to recover our car.Ok just take us to departures .Oh so now you are liars could not believe it will never stay in this place again Does not this French girl know calling people liars in English is deeply offensive. This hotel has loads of shortcomings which we have ignored but never ever again staying there
Stayed 1 night in Nov 2022
Response from Hotel Oceania*** Nantes Airport Team. on 29 Nov 2022
Dear Customer,We are sincerely sorry that you did not have complete satisfaction during your stay at the Hotel.Our shuttle is a free service, available to our guests for a hotel-airport transfer only. This is clearly stated on our website! It can be used to reach the hotel after a flight or to reach the airport when departing by plane.Under no circumstances do we make the journey to allow you to reach a car rental agency because that is not the principle of this service.In addition, we are located 300m walk from the airport and so at the same distance from the car rental agencies, you only need 5 minutes walk to get there.We usually don’t have a problem with the welcome given by our staff and we are sincerely sorry that you felt this way.We are sincerely sorry for the reply that was given to you. Our reception head manager with whom you have already exchanged about it to exchange with the person in question so that it does not happen again.We hope to have the opportunity to serve you better during a future stay, and thus to regain your confidence.All the team of Oceania**** Nantes Airport.

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2022
Response from La Réception on 17 Oct 2022
Chère Cliente,Nous vous remercions pour avoir partagé cette superbe note. Nous sommes ravis que votre expérience à l'Hôtel Oceania se soit déroulée dans les meilleures conditions. Si tout cela est à refaire, alors nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau.Toute l'équipe de l'hôtel Oceania**** Nantes Aéroport.

4/10 Poor

Philip

Business traveller
Liked: Cleanliness
Disliked: Amenities
Restaurant still not open
Stayed 1 night in Sep 2022
Response from La Réception on 17 Oct 2022
Dear Customer,Thank you very much for your comments.We are truly sorry to read your comments and share in your disappointment for the service you experienced on this occasion. Please be assured that this was certainly not a typical experience because our restaurant is temporarily closed and we are doing our best to re-open it as soon as possible. We hope that you will give us another chance to re-build your confidence in Oceania Nantes. All Oceania**** hotel Nantes Airport Team.

10/10 Excellent

Fernando, davie

Stayed 1 night in Sep 2022

10/10 Excellent

Frederick

Stayed 1 night in Aug 2022

4/10 Poor

Paolo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Coffee machine had used water left in it, speaking English when we arrived seemed hard for them and no food options other then vending machine at 10pm and beyond.
Stayed 1 night in Jul 2022
Response from Hotel Oceania*** Nantes Airport Team. on 20 Aug 2022
Thank you for your comment. We are sincerely sorry that you were not completely satisfied during your stay at the Hotel. These inconveniences are unusual and we hope that you will trust us again to prove it.

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was good. But we had a 6am flight and needed to leave at 4am to walk to the airport. The front doors to the hotel we closed and locked. No way to get out and no one at the front desk. Took a while for night watchman to come open door for us
Stayed 1 night in Jul 2022
Response from Reception Team on 23 Aug 2022
Dear Customer,Thank you very much for your comments.We are truly sorry to read your comments and share in your disappointment for the service you experienced on this occasion. Please be assured that this was certainly not a typical experience and we hope that you will give us another chance to re-build your confidence in Oceania Nantes.All Oceania**** hotel Nantes Airport Team.

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel because Expedia mentioned there was a shuttle to the airport. It actually does not run on week-ends so I had to walk to the airport with all my luggages and my 3 years old. The description needs to be updated to week days only.
Stayed 1 night in Jul 2022
Response from Reception Team on 22 Aug 2022
Dear Customer,Thank you very much for your comments.We are truly sorry to read your comments and share in your disappointment for the service you experienced on this occasion. Please be assured that this was certainly not a typical experience and we hope that you will give us another chance to re-build your confidence in Oceania Nantes.Hotel Oceania**** Nantes Airport Team.

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent, liked everything about the hotel and would definately go again.
Stayed 1 night in Feb 2022
Response from La Réception on 22 Feb 2022
Dear Customer, Thank you so much on behalf of the entire team for your enthusiastic comment! We are extremely happy to read how much you have enjoyed your stay among us and hope to have the pleasure to welcome you back soon! Oceania**** hotel Nantes Airport team.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed two nights. Friendly staff and well run hotel.
Stayed 2 nights in Nov 2021
Response from La Réception on 16 Nov 2021
Dear Customer, First of all, we would like to thank you for taking the time to share your comments on the Hotel Oceania Nantes Airport. What a pleasure to read that you enjoyed the hotel ! Providing excellent service is truly our mission, we thank you very much for sharing this moment with us on this site. We sincerely hope to have the pleasure of welcoming you soon. Oceania hotel**** Nantes Airport Team.

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Oceania, if you can give it a miss
The hotel very tired looking, rooms a bit shabby, but, clean. Very expensive for what you get. Food was good. The lifts were very jumpy and bumoy and sometimws never stopped on the flat
Stayed 1 night in Nov 2021
Response from Reception Team on 11 Nov 2021
Dear Customer, We would like to thank you for taking the time to share your impressions with us after your recent visit to our hotel. We are truly sorry to read your comments and share in your disappointment for the service you experienced on this occasion. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Indeed, it is essential for us to know the opinions of our customers in order to always improve the quality of our service. We sincerely hope to welcome you another time. All Oceania hotel**** Nantes Airport Team.

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to catch an early flight
Quick overnight stay. Quick check in comfortable place at walking distance from the terminal
Stayed 1 night in Aug 2021
Response from Reception on 1 Sept 2021
Dear Customer, First of all, we would like to thank you for taking the time to share your comments on the Hotel Oceania Nantes Airport. What a pleasure to read that you enjoyed the hotel ! Providing excellent service is truly our mission, we thank you very much for sharing this moment with us on this site. We sincerely hope to have the pleasure of welcoming you soon. Oceania hotel*** Nantes Airport Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cleaniness and friendly staff!
Stayed 1 night in Aug 2021
Response from Reception on 20 Aug 2021
Dear Guest, What a pleasure to read that you enjoyed the hotel! Providing excellent service is truly our mission, we thank you very much for sharing this moment with us on this site. We hope to see you back again. Best regards from Nantes ! Oceania Hotel**** Nantes Airport Team.

10/10 Excellent

Yann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent service, had a small issue in the room and got offered a different one immediately. Rooms are cleaned and pleasant, breakfast was plentiful.
Stayed 1 night in Dec 2020
Response from Hotel Oceania**** Nantes Airport Team. on 10 Jan 2021
Dear Customer, First of all, we would like to thank you for taking the time to share your comments on the Hotel Oceania Nantes Airport. We are extremely happy to read how much you have enjoyed your stay among us. We are all committed to fulfilling our mission of providing quality service to all our customers. It is a value of the Oceania group which contains a true family soul and we wish to continue this value. We hope to see you back again. Best regards from Nantes ! All Oceania**** hotel Nantes Airport Team.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from La Réception on 26 Sept 2020
Cher Client, Nous vous remercions pour votre avis et votre appréciation. Votre note représente votre satisfaction et cela nous encourage à continuer en ce sens. Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau.

10/10 Excellent

Lawson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport and very modern hotel. Nice place.
Stayed 1 night in Dec 2019
Response from Front desk on 31 Dec 2019
Dear Guest, First of all, we would like to thank you for taking the time to share your comments on the Hotel Oceania Nantes Airport. All feedback from our customers is important for us to ensure the level of excellence that you expect naturally in our facility. We hope to see you soon in our establishment

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 2-night stay
Had a 2-night stay - perfectly located close to the highway and of course the airport. Restaurant was nice for dinner, and breakfast buffet was pleasant.
Stayed 2 nights in Dec 2019
Response from Front desk on 31 Dec 2019
Dear Guest, What a pleasure to read that you enjoyed the hotel! Providing excellent service is truly our mission, we thank you very much for sharing this moment with us on this site. Best regards from Nantes !

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is so close to the airport, short walk, maybe 10mins, much easier than staying downtown and saves on taxi fares. Everything is correct, not too luxurious, friendly, bi-lingual staff,
Stayed 1 night in Dec 2019
Response from Front desk on 31 Dec 2019
Dear Guest, Thank you for your recent stay with us and your excellent rating on this site. Your comments make our hotel a nice address at Nantes airport. They are our most valuable tool for monitoring and improving our services. Best regards from all the team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient since it’s close to the airport. In addition the shuttle is free. We were able to check in before 3pm with no stress
Stayed 1 night in Oct 2019
Response from LLE on 17 Nov 2019
Dear Sir, What a pleasure to read that you enjoyed the hotel! Providing excellent service is truly our mission, we thank you very much for sharing this moment with us on this site. Hope to see you for your next stay in Nantes

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from LLE on 21 Nov 2019
Cher Client, Nous tenons à vous remercier d’avoir pris le temps de nous communiquer vos impressions à la suite de votre récent séjour dans notre établissement. Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau. Au plaisir de vous accueillir lors de votre prochain passage à Nantes !

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable and spacious. Didnt like paper cups for tea!
Stayed 1 night in Oct 2019
Response from LLE on 17 Nov 2019
Dear Guest, We are all extremely happy that you have appreciated your stay among us. We hope to see you back again. Best regards from Nantes

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel close to the airport. Clean, new rooms tastefully done. Great staff.
Stayed 1 night in Aug 2019
Response from LLE on 17 Nov 2019
Dear Guest, Thank you for your recent stay with us and your excellent rating on this site. Your comments make our hotel a nice address at Nantes airport. They are our most valuable tool for monitoring and improving our services. Best regards from Nantes !

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and gets the job done
For a hotel so close to an airport, it is pretty quiet, I was very surprised about that. Service was solid, no issues. Breakfast was nice. Staff was friendly. If I could go back, I wouldn't mind choosing this place again.
Stayed 2 nights in Aug 2019
Response from LLE on 17 Nov 2019
Dear Guest, We are delighted that you had a pleasant stay in our hotel and that you have notice all that made the Spirit Oceania: modern comfort, quality services and especially our staff which is always listening customer requests. Comments like yours, reward our efforts and motivate us even more to always satisfy our customers. Best regards from Nantes

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from LLE on 21 Nov 2019
Cher Client, Nous vous remercions de votre avis et votre appréciation. Votre note représente votre satisfaction et cela nous encourage à continuer en ce sens. Meilleures salutations de Nantes !

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from LLE on 21 Nov 2019
Cher Client, Nous tenons à vous remercier d’avoir pris le temps de nous communiquer vos impressions à la suite de votre récent séjour dans notre établissement. Nous espérons sincèrement avoir le plaisir de vous accueillir à nouveau.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very nice hotel. Thanks....................... Very well done
Stayed 1 night in May 2019
Response from LLE on 17 Nov 2019
Dear Guest, Messages like yours reward our daily efforts to satisfy our customers. We look forward to welcome you again in our hotel, and we ask you sincerely, the best expression of our feelings. Best regards from Nantes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location buy the airport is superb. WiFi is somewhat slow (in the room I was that is) but works.
Stayed 1 night in May 2019
Response from LLE on 17 Nov 2019
Dear Guest, What a pleasure to read that you enjoyed the hotel! Providing excellent service is truly our mission, we thank you very much for sharing this moment with us on this site. Best regards from Nantes !

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel walking distance to airport. Great amenities.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

JR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option within walking distance from airport. Nice amenities, but eggs for breakfast were u dercoomed. All in all a recommended place for someone coming on a quick trip to Nantes.
Stayed 1 night in Mar 2019

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Wonderful place to stay if you have an early morning flight or arrive late in the evening. You are only a couple of minutes to the airport.
Stayed 1 night in Mar 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Ideal quick overnight stay near the airport
Stayed 1 night in Feb 2019

10/10 Excellent

Jeffrey H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near Nantes AirPort
The hotel was very clean , with modern updates and decor/ Easy check in and great service - Excellent proximity to the airport
Stayed 1 night in Nov 2018