Exterior

Reviews of Ramada by Wyndham Nanaimo

2.5 out of 5
Ramada by Wyndham Nanaimo
315 Rosehill Street, Nanaimo, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 384 out of 1002 reviews" "
Rating 8 - Good. 411 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The welcome upon arrival was pleasant and organized. The size of the room was very generous. The breakfast was ample. Cleanliness was great. The bed, pillows and sheets were top notch, led to a most comfortable sleep. Most impressed and will return.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating, surrounding areas was kinda run-down and homeless/ addicts. However, the property was well maintained. I enjoyed the oceanside and closeness of mall and restaurants. It was cozy relaxing and very easy-going and to get around. I would come back and stay there again
Stayed 3 nights in Mar 2024

2/10 Terrible

Jacky

Disliked: Cleanliness, staff & service
It’s was from the first walk into the hotel. The front desk staff person was quite rude it was about 8 pm We were the only persons in the lobby waiting at the desk. She acknowledged us then said I’ll just be a moment 6 minutes later she asked my last name.
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service by hotel staff. We enjoy our stay at Ramada.
Stayed 1 night in Mar 2024

10/10 Excellent

Bavenjit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff
Stayed 1 night in Mar 2024

2/10 Terrible

Mary Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to the room, a bed was not made, the toilet was not flushed and the room had not been cleaned. I was given another room. It was freezing and the thermostat was completely blank and did not work. The traffic noise made it difficult to sleep. When stated about the filthy first room and the cold conditions in the second room there was no offer of any refund or compensation, just that the manager would be notified. Not sure how that helps guests that are inconvenienced. Super disappointed.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was late when I got there so I can't say much about the area
Stayed 1 night in Mar 2024

6/10 Okay

Dhiraj

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

STephanie

Travelled with family, Business traveller
Disliked: Staff & service
Check in was miserable and unpleasant. The staff member that was in training did great his supervisor did not. Customer service lessons are needed
Stayed 1 night in Mar 2024

10/10 Excellent

Daphne

Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Surinder

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel, friendly front desk staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great price. Easy check in/out. Very clean, spacious room. Would return.
Stayed 1 night in Feb 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a room for handicap accessible which was great for me.
Stayed 8 nights in Feb 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Feb 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Outdated
Stayed 1 night in Feb 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great is all I have to say!
Stayed 1 night in Feb 2024

10/10 Excellent

Petra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had a nice selection and the kitchen staff was very nice.
Stayed 1 night in Feb 2024

8/10 Good

Cindy

Stayed 1 night in Feb 2024

8/10 Good

H. Lynne

Stayed 1 night in Feb 2024

6/10 Okay

Rejoice

Disliked: Staff & service, amenities
My check-in experience was horrid. I arrived at 11pm the front desk clerk was refusing to let me into the building. When she finally let me in she was very rude. However, other staff I encountered were very lovely and welcoming.
Stayed 1 night in Feb 2024

8/10 Good

Janice

Travelled with family
Liked: Staff & service, amenities
Very helpful front desk staff
Stayed 1 night in Feb 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2 time staying there and i love the place everyone is very sweet and very njce
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, reasonable, great staff, breakfast was ok
Stayed 1 night in Jan 2024

10/10 Excellent

Norvisen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Harmanpreet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lobby smell so bad when u enter. Ac make weird noises. Whole family got sick.
Stayed 1 night in Jan 2024

4/10 Poor

Harmanpreet

Liked: Staff & service
Disliked: Property conditions & facilities
Smells really bad
Stayed 2 nights in Jan 2024

2/10 Terrible

Joan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are absolutely the best!
Stayed 2 nights in Jan 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No title
We had to stay for medical appointments so it was nice to go back to a clean room and friendly people
Stayed 1 night in Jan 2024

10/10 Excellent

Jaspreet

Stayed 3 nights in Jan 2024

6/10 Okay

Patrick

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Yun Hei

Stayed 1 night in Jan 2024

8/10 Good

Terry

Travelled with partner
Hotel was great ,nice to have a quick breakfast
Stayed 1 night in Jan 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners don’t deserve your money because they haven’t spend a dime on it. I felt sorry for the wonderful staff.

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was great. The room was basic but nice and clean. Good price and the location was convenient.
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Stayed 1 night in Jan 2024

4/10 Poor

Tracy

Stayed 1 night in Dec 2023

6/10 Okay

Robert

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

clifford

Liked: Amenities
Street urchin housing close.
Stayed 4 nights in Dec 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Dec 2023

10/10 Excellent

Rowan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Adrian, Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Nancy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to family home. Quiet with lovely helpful staff. Eggs at breakfast could do with upgrade. Also gf bread would be helpful. Otherwise good.
Stayed 3 nights in Dec 2023

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Perfect hotel for families. This is a basic hotel, with large clean rooms. They offer a fantastic complimentary breakfast. Great overall value.
Stayed 1 night in Dec 2023