Dear Paul,Thank you for such a great review.It's heartwarming to learn that our staff made a positive impact on your stay, and that you enjoyed the unique charm of our bar. We're also thrilled that the breakfast was to your satisfaction, showcasing our commitment to providing a diverse and fulfilling start to the day.We appreciate your observation regarding the hotel's condition and would like to assure you that we continuously strive to maintain our facilities to offer a comfortable experience for all our guests. Maintaining the heritage of ibis Dinant, we blend modern amenities with the timeless allure of our beloved city.Your compliments on room cleanliness are particularly gratifying, as we pride ourselves on upholding the highest standards of hygiene and comfort for our valued guests. Thank you for acknowledging the efforts of our housekeeping team.We look forward to a return visit from you in the future.Best wishes,Degives Véronique, Manager

Dear Russell,Thank you for such a positive review.It is gratifying to hear that you enjoyed our prime location and found our staff to be friendly and helpful. Our team at ibis Dinant takes pride in making our guests' stays as pleasant as possible, and we're thrilled that you would recommend us. It's also wonderful to know that the cleanliness of your room and the overall condition of our hotel met your expectations, as we strive to maintain a high standard in every aspect of our service. We believe that our room amenities contribute significantly to the comfort and convenience of our guests, and we're pleased to see that they were to your satisfaction.It would be our pleasure to have you return on another occasion. Very best wishes,Degives Véronique, Manager

Dear Kathryn,Thanks for taking the time to review your stay at our hotel.We appreciate your highlight of our prime location and your recognition of our high standards as well as our team's excellent service. We do our best to keep our prices competitive and feel that they reflect the quality we provide, nevertheless, we have noted your comment.It would be a pleasure to welcome you again. Best regards,Cyrielle GRECK, General Manager

Dear Leander, Thank you for this feedback concerning your recent visit.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again in the future.Kind regards,Eloise Helleputte, FOM Manager

Dear Varsha, Thank you for reviewing your stay with us.We're glad to know that you found the cleanliness and condition of our hotel to be satisfactory. Our team strives to maintain high standards and it's rewarding to see these efforts acknowledged. Regarding the absence of in-room coffee or tea machines, we understand that this can be an important amenity for some of our guests. However, we do offer a variety of hot and cold beverages available 24/7 at our bar for your convenience. Concerning the smell you mentioned, we take such reports seriously as the comfort and safety of our guests are our top priorities. Our heating systems are regularly checked and maintained; however, we will investigate this further to ensure that all is in order.It would be a pleasure to have you return. Best wishes,Eloise Helleputte, FOM Manager

Dear Allison, Thank you for taking the time to share your review with us.We're delighted to hear that you found tranquility in our location and that the complimentary parking was convenient for your stay. It's wonderful to know that the cleanliness and comfort of our rooms met your expectations, and that the view, despite being of the road, provided a peaceful ambiance. We're glad that our efforts to maintain a serene environment contributed to a positive experience for you.We look forward to welcoming you back on a future visit.Kind regards,Cyrielle GRECK, General Manager

Dear Joel,Thank you for your kind review.We are glad to hear that you found our rooms clean, spacious, and our staff friendly and helpful. Our location along the river is indeed a highlight, and we hope you'll have the opportunity to explore the local surroundings more during your next visit.We appreciate your loyalty to the ibis brand and are happy that our hotel met your expectations, just like the other ibis hotels you have stayed at. We continuously strive to provide a comfortable and enjoyable stay for all our guests.We all look forward to the pleasure of seeing you again in the future. Kind regards,Cyrielle GRECK, General Manager

Dear Andrew,Thank you for this great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again in the future.Best wishes,Eloise HelleputteFront Office Manager

Dear Anthony,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Cyrielle GRECKGeneral Manager

Dear Anthony,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,Eloise HelleputteFront Office Manager

Dear Pat,Thank you for your kind feedback.We are delighted that your experience exceeded your expectations.It would be a pleasure to welcome you back on a future occasion. Best wishes,Eloise HelleputteFront Office Manager

Dear Chris,Thank you very much for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on another occasion.Best wishes,Eloise HelleputteFront Office Manager

Dear Kelly,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you again. Best regards,Eloise HelleputteFront Office Manager

Dear David, Thank you for reviewing your stay at our hotel.We are happy that you had a pleasant stay and appreciated the high standards which we strive to uphold.Rest assured, we have noted your suggestion regarding in-room safes and will be sure to take this into consideration.We hope to have the pleasure of welcoming you back in the future. Best wishes,Eloise HelleputteFront Office Manager

Dear Stephen,Thank you for this kind review.We are glad that your stay with us was a pleasant one and that you enjoyed our location. Thank you for also acknowledging our team's service; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.We hope to see you again in the future.Kind regards,Eloise HelleputteFront Office Manager

Hi Julie,Thank you for this positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Eloise HelleputteFront Office Manager

Dear Sally,Thanks for this review and your insight.We are delighted to hear that you found our location convenient and that you appreciated our high standards.Furthermore, we’re so pleased to know our friendly team made a positive impression.However, we apologize for the inconvenience you experienced with the air conditioning. Our hotel has air-conditioned rooms, and we strive to maintain a comfortable temperature for our guest, however, the hotel experienced a major issue with the A/C system and there was an unfortunate delay with the repairs. We do hope this didn’t impact your stay too much.Nevertheless, it's great to know that our breakfast met your expectations.We do hope to welcome you back in the future.Best wishes,

Dear Guest,Thank you for reviewing your recent experience.We're pleased that you had a pleasant stay with us.We look forward to seeing you again very soon.Best wishes,Eloise HelleputteFront Office Manager

Dear Jabbar,Thank you for this kind feedback concerning your recent visit.We are pleased that you appreciated our new decor and your acknowledgement of the quality of service on behalf of our dedicated team is gratifying and encourages us to uphold our standards.The entire team look forward to welcoming you back for a future visit.Kind regards,Eloise HelleputteFront Office Manager

Dear Sonia,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back.Best wishes,Eloise HelleputteFront Office Manager

Dear Miguel,Thank you for taking the time to give your opinion about your stay.We are sorry that you were not completely satisfied with the size of your room. Please rest assured that your concern has been duly noted. We are also sorry to hear of the issue with the towels and apologize for any inconvenience caused. Please do contact our reception if you have any concerns at all and we will find an immediate solution to ensure that your stay is perfect.We hope to have the pleasure of seeing you again in the future.Best wishes,Eloise HelleputteFront Office Manager

Dear Florence,Thank you very much for your feedback.We are thrilled that you enjoyed your stay with us and appreciated our convenient location as well as our team members who strive to ensure you have the best experience possible. However, we regret that our parking didn't meet your expectations. Nevertheless, we have noted your comments and will consider them for future improvements.We hope that you will return. Best regards,Eloise HelleputteFront Office Manager

Dear Guest, Thank you so much for this glowing review.We are pleased that you appreciated the high standards and quality service which we strive to uphold.Moreover, it's a pleasure to know that you found our location ideal.We look forward to welcoming you back in future.Best regards,Eloise HelleputteFront Office Manager

Dear Scott,Thank you for this high rating.We aim to provide a memorable experience and are delighted that we were able to deliver just what you were looking for. Your satisfaction means everything to us and we appreciate your kind recommendation.We hope to welcome you back in the future.Best wishes,Eloise HelleputteFront Office Manager

Dear David,Thank you for taking the time to share your review.We are sorry to hear that you were disturbed and regret that we are unable to predict where noise will come from on any given night. Nevertheless, our bathroom doors have a special system which allows guests to use it as a second internal door and may help mitigate this issue. Our team are always on hand to help, so please don't hesitate to let us know so we can take appropriate action to ensure your comfort.Furthermore, our hotel is committed to being a fully non-smoking establishment; therefore we wish you had informed us of your concern so that this may have been addressed as well.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Eloise HelleputteFront Office Manager

Dear Stephen, Thank you for taking the time to share your experience with us.The comfort of our guests is paramount to us and our dedicated team always aim to give the best experience to our every guest, you will always find them eager to assist at all times. We regret the issue you encountered with the lighting system, please don't hesitate to report any issues or concerns to reception at the time so that we may take immediate action. Our team works relentlessly to ensure that we deliver the best service.We look forward to seeing you again in the future.Kind regards,Eloise HelleputteFront Office Manager

Dear Craig, Thank you for taking the time to share your review.Your kind words about our team are most welcome and much appreciated. We regret, however, that not everything met your expectations. We encourage guests to let us know of any issues on-site so that our team can find a prompt resolution. We are always happy to assist guests in finding a room that best suits their requirements, subject to availability.We all hope to welcome you back in the future.Best wishes,Eloise HelleputteFront Office Manager

Dear Alistair,Thank you for your positive review.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you again. Best regards,Eloise HelleputteFront Office Manager

Dear Richard,Thank you for sharing your positive review.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.We look forward to having you return. Best wishes,Eloise HelleputteFront Office Manager

Dear Frederick,Thanks for your feedback.We are delighted to know that you found our hotel to be of good value. While we regret that the decor of your room did not suit your personal taste, we have noted your comments. Your feedback is important to us as we strive to improve with each and every stay.We hope to welcome you back on future occasions.Best wishes,Cindy Denoo, General Manager

Dear Trevor,Many thanks for this high rating.We are delighted you had a great stay.Thank you again.We look forward to welcoming you again. Best regards,Cindy Denoo, General Manager

Dear Priska, Thank you for taking the time to review your stay.Your kind words about our team members are much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. It is also nice to know that our location was convenient for you.We look forward to welcoming you back on a future occasion. Best wishes,Cindy Denoo, General Manager

Dear Karen,Thank you for such a positive review.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back on a future occasion.Best regards,Cindy Denoo, General Manager

Dear Annette,Thank you for sharing the review of your stay with us.We are pleased that the spectacular views and comfortable beds lived up to your expectations.We are glad to know you had a relaxing and pleasant stay with us.We look forward to welcoming you back on a future visit.Kind regards,Cindy Denoo, General Manager

Dear Yekaterina,Thank you for taking the time to share your feedback with us.It's so awesome to know that you enjoyed your stay with us :)We're always working to improve and will definitely be considering your feedback about our bathrooms when we're carrying out our next set of renovations.Thanks for highlighting our location, we really hope you got a chance to visit all the nearby hot spots!We look forward to welcoming you back. Best wishes,Cindy Denoo, General Manager

Dear Keith,Please accept our sincere thanks for this kind feedback.Our guest's satisfaction is everything to us, and it’s made our day to read you had such a pleasant stay and found our central location ideal.We hope to welcome you back soon.Best wishes,Cindy Denoo, General Manager

Dear Christiane,Thanks for this great rating!We are glad your stay was perfect.Thank you again.Best regards,Cindy Denoo, General Manager

Dear Andrew, Thank you for positively reviewing your visit. Our aim is to provide an enjoyable experience and are pleased to know that our location was convenient for your visit. We look forward to welcoming you back. Best wishes, Cindy Denoo, General Manager

Dear Brian, Thank you for such a positive review of your stay with us. We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our convenient location. We all hope to welcome you back in the future. Best wishes, Cindy Denoo, General Manager

Dear guest, We would like to thank you for your rating of your recent stay. We look forward to the pleasure of seeing you again in the future. Kind regards, Cindy Denoo, General Manager

Dear Daniel, We acknowledge with thanks your high rating about your recent stay. We are very pleased you had a perfect stay. We hope to welcome you back for a return visit, Best regards, Cindy Denoo, General Manager

Dear Guest, Thank you for taking the time to share your review. We appreciate your mention of our convenient location. We do regret to read that you were not entirely satisfied with our breakfast buffet. Please be assured that we have noted your comments, and are always grateful for any suggestions from our guests that may help us improve our services. We do hope to welcome you back for an improved experience. Best wishes, Cindy Denoo, General Manager

Hello, Thank you for your feedback ! We hope you'll come back again to enjoy our beautiful place !

thank you for your feedback. Kinds regards. Gaetan

Dear Guest, Thank you for sharing your experience. We always aim to provide a memorable experience for our guests. We are very glad that you appreciated the privileged views we have of the surrounding area. We look forward to welcoming you back soon. Best regards, Cindy Denoo, General Manager

Dear Guest, Thank you so much for this glowing review. We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to welcoming you back. Best wishes, Cindy Denoo, General Manager

Dear Richard, Many thanks for this high rating. We're happy to hear we met your expectations. We hope to have the pleasure of seeing you again in the future. Kind regards, Cindy Denoo, Manager

Dear Guest, Thank you for taking the time to leave your review. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We look forward to welcoming you back. Best wishes, Cindy Denoo, Manager

Dear Baptiste, Thank you for taking the time to share your review. While we are pleased that you appreciated our fine views, we regret you were not entirely satisfied with your experience. Rest assured we are constantly investing in updating our hotel and facilities. Please don't hesitate to make us aware of any issues you may encounter and rest assured that your feedback has been duly noted and will be taken into consideration. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Cindy Denoo, Manager