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Reviews of Grand Hôtel de Flandre

3 out of 5
Grand Hôtel de Flandre
Place De La Station 14, Namur, Namur

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 259 reviews" "
Rating 8 - Good. 128 out of 259 reviews" "
Rating 6 - Okay. 47 out of 259 reviews" "
Rating 4 - Poor. 12 out of 259 reviews" "
Rating 2 - Terrible. 6 out of 259 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Steve Chef de réception on 29 Dec 2022
Bonjour Gary,Merci pour votre commentaire sur le site de Hotels.com.Je suis heureux de lire que votre séjour s'est bien passé et que celui-ci a répondu à vos attentes.Nous espérons vous revoir au Grand Hôtel de Flandre lors d'un futur séjour à Namur.

10/10 Excellent

Isabel, Cambridge

Liked: Cleanliness, amenities, property conditions & facilities
My only quibble were m the cleaning ladies at 8am talking loudly for 1 hour outside my room. Surprised they didn’t actually have any work to do - woke me up. Other than that 5 stars for a budget hotel in Belgium.
Stayed 1 night in Oct 2022
Response from Steve Front office manager on 14 Oct 2022
Dear Isabel,Thank you for your comment on the Expedia website.I am happy to read that your stay went well and that it met your expectations.I will pass on your feelings to the maid service.Looking forward to seeing you again at the Grand Hôtel de Flandre during a future stay in Namur.

10/10 Excellent

DAVID

Liked: Property conditions & facilities
Conveniently Located Hotel.
I stayed for one night on a short trip to Namur. The hotel was conveniently located oppsite the railway station, and close to everything, sights, restaurants and bars. Friendly and helpful reception staff and good sized room with tv/ac/tea & coffee/fridge etc. Happy with the rooom and the hotel. A reasonable price too.
Stayed 1 night in Feb 2022
Response from Steve Chef de réception on 6 Feb 2022
Dear David, Thank you for your comment on the Htels.com website. I am happy to read that your stay met your expectations. I will pass on your feelings to the staff. We will be happy to see you again at the Grand Hôtel de Flandre, during a future stay in Namur.

8/10 Good

Carlos, Miramar

Travelled with family
Liked: Cleanliness, staff & service
Beds need to be refurbished
Stayed 1 night in Jan 2022
Response from Steve Chef de réception on 2 Feb 2022
Thank you for your comment on the Expedia site. All our rooms have been restored and have a small fridge (empty), a safe, free wifi, a double window to best reduce external nuisance, ... We hope to see you again at the Grand Hôtel de Flandre during a future stay in Namur.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2021
Response from Steve Malin Chef de réception on 23 Mar 2021
Madame, Monsieur, Merci pour votre retour, à la suite de votre séjour dans notre établissement. Nous espérons avoir l'occasion de vous revoir lors d'un prochain séjour à Namur.

8/10 Good

maria carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021
Response from Steve Malin Chef de réception on 23 Mar 2021
Madame, Monsieur, Merci pour votre retour, à la suite de votre séjour dans notre établissement. Nous espérons avoir l'occasion de vous revoir lors d'un prochain séjour à Namur.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great stay, thanks
Great welcome and recommendations for restaurants and things to do, places to go. Had a great nights sleep too. As per other reviews - no noise issues even though the hotel is opposite the train station and in busy part Of town. Great value too.
Stayed 1 night in Jul 2020
Response from Steve Malin Front office manager on 13 Jul 2020
Dear Sir, Thank you for your comment on the Hotels.com website. I am happy to read that your stay went well and that it met your expectations. We would be delighted to see you again at the Grand Hôtel de Flandre during a future stay in Namur.

8/10 Good

Wenceslas

Stayed 2 nights in Jan 2020
Response from Steve Chef de réception on 9 Nov 2023
Merci pour votre commentaire sur Hotels.comJe suis heureux de lire que votre séjour s'est bien passé.Au plaisir de vous revoir au Grand Hôtel de Flandre lors d'un futur séjour à Namur.

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
This is not the fanciest hotel in the world, but it was clean and the bed was comfortable. The hotel is looking a little on the tired side. However, the staff were very friendly and very helpful. I would stay there again.
Stayed 1 night in Jan 2020
Response from Steve Malin Front office manager on 7 Jan 2020
Dear Madam, Sir, Thank you for your comment on the Expedia website. I will pass on your feelings to the staff, as well as to the maid service. All our rooms have been restored and have air conditioning, a small fridge (empty), a safe, a welcome tray with tea and coffee, a double window to reduce external nuisances, ... Renovation works are being studied for the breakfast room, the corridors, the elevator, ... We hope to have the opportunity to see you again at the Grand Hotel in Flandre during your next stay in Namur.

10/10 Excellent

Asd, den haag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the position, the cleanliness and the staff's courtesy
Stayed 1 night in Jan 2020
Response from Steve Malin Front office manager on 7 Jan 2020
Dear Madam, Sir, Thank you for your comment on the Expedia website. We are located opposite the station and 100m away. from the city center, allowing easy access to the hotel, shops, restaurants and various tourist points of Namur. I will pass on your feelings to the staff and the maid service. We would be delighted to see you again at the Grand Hôtel de Flandre during a future stay in Namur.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We ended up not checking in because the entire town of Namur was shut down fir New Year’s Day n we couldn’t even find a place to eat even the hotel restsurant was not open so we went back n stayed in Brussels
Stayed 1 night in Jan 2020
Response from Steve Malin Front office manager on 3 Jan 2020
Dear Madam, Sir, Thank you for your comment on the Expedia website. I regret to read this one. All accesses to the hotel are and were perfectly open, the city of Namur is carrying out works in the station area, but it is possible to have access to the hotel without problems by following the deviations indicated. We are located 100m away. from the city center, which allows easy access to shops, restaurants and the various tourist points of Namur. All restaurants in Namur were open this December 31. Our reception is open 24 hours a day and a receptionist is at your disposal for any information, we would have been happy to direct you to restaurants if you had returned to us. Best regards.

8/10 Good

Hari Nath

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in Namur
It was really nice. The location is superb. The service is excellent. Only draw back being rooms are small.
Stayed 1 night in Dec 2019
Response from Steve Malin Front office manager on 30 Dec 2019
Dear M. Hari Nath, Thank you for your comment on the Hotels.com website. I am happy to read that your stay went well and that it met your expectations. We are located opposite the station and 100m away. from the city center, allowing easy access to the hotel, shops, restaurants and various tourist points of Namur. I will pass on your feelings to the staff. We offer different categories of rooms, to be able to meet a maximum of requests from our customers (front or back, with bath or shower, etc.). Do not hesitate to contact the hotel during your next stay, so that we can find out together which type of room may best meet your expectations. We would be delighted to see you again at the Grand Hôtel de Flandre during a future stay in Namur.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Steve Malin Chef de réception on 19 Sept 2019
Madame, Je vous remercie pour votre commentaire sur le site de Hotels.com. Je suis heureux de lire que votre séjour s’est bien déroulé et que celui-ci a répondu à vos attentes. Nous espérons vous revoir au Grand hôtel de Flandre, lors d’un futur séjour à Namur.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Namur stopover
This was a stop over night on the way to Italy. We love Namur and wanted a place that was close to the centre. Parking was just a couple of hundred metres away and hotel 5 mins from the old Quarter. The hotel definitely ticked this box and we had a lovely room looking out on to the station. The quadruple glazing meant there was no noise at night and the bed was very comfortable. Namur is a very underestimated destination
Stayed 1 night in Aug 2019
Response from Steve Malin on 22 Aug 2019
Dear M. John, Thank you for your comment following your recent stay at our facility. We are located opposite the train station and 100m. from the city center, which allows easy access to the hotel, shops and restaurants of Namur. We have a tariff agreement with a public parking, located at 250m. of the hotel. (9 € / 24h) All our rooms have been restored and have a double window to reduce at best the nuisances outside, a welcome tray with tea and coffee, a small fridge (empty), the air conditioning, ... We hope to see you again at the Grand Hotel de Flandre during a next stopover in Namur.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected.
The hotel is right across the road from the railway station, so veryconvenient but still walkable distance to main sights and restuarants. Bonus was checking in from 12noon. Our room was away from the road and much bigger than expected. Also included small fridge, safe and kettle. Bathroom was clean and spacious too. Comfy bed, good wifi so no complaints. Did not eat breakfast. Recommend this hotel.
Stayed 1 night in May 2019
Response from Steve Malin on 24 May 2019
Dear Madam, Thank you for your comment on the Hotel.com website. I'm happy to read that your stay went well and that it has met your expectations. We are located opposite the train station and 100m. from the city center, which allows easy access to the hotel, shops, restaurants, and various tourist sites of Namur. All our rooms have been restored and have a double window to minimize external nuisance, a small refrigerator (empty), a safe, a welcome tray with tea-coffee and a kettle, ... I will pass on your feelings to the staff. We hope to see you again at the Grand Hotel de Flandre, during a future stay in Namur.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Steve Malin Chef de réception on 1 May 2019
Madame, Monsieur, Merci pour votre cotation sur le site de Expédia. Nous espérons vous revoir au Grand hôtel de Flandre, lors d'un futur séjour à Namur.

10/10 Excellent

Steve, Manchester England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy and Friendly
Just across the road from the Station so very handy for our touring parts of the country by train. The staff were friendly,welcoming and helpful.
Stayed 5 nights in Aug 2018
Response from Steve Malin Front office manager on 16 Aug 2018
Dear Madam, Sir, Thank you for your comment after your stay at our hotel. We are located in front of the main stops of public transport and 100m. from the city center, which allows easy access to the hotel, shops and restaurants of Namur. I will pass on your feelings to the staff. We hope to see you again at the Grand Hotel de Flandre, during a future stay in Namur.

10/10 Excellent

Dibbins, Somerset UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the railway station
The hotel is right opposite the main entrance to the railway station so is very convenient for anoyone travelling by train. Despite my room overlooking the main street, there was no noise from the traffic due to excellent sound proofing.
Stayed 3 nights in Aug 2018
Response from Steve Malin Front office manager on 16 Aug 2018
Madam, SIr, Thank you for your comment after your stay at our hotel. We are located opposite the train station and 100m. from the city center, which allows easy access to the hotel, shops and restaurants of Namur. Our hotel opened its doors in 1910, and we try to keep as much as possible of its old charm, however all our rooms have been restored and have a double window to minimize external noise, air conditioning, a small fridge (empty), ... We hope to see you again at the Grand Hotel de Flandre, during a future stay in Namur.

8/10 Good

mp, birmingham uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transport links and restaurants
Decent enough room, comfy and quiet. Been before and its always been ok. Some of the corridors are a maze, but it is an old building
Stayed 1 night in Aug 2018
Response from Steve Malin Front office manager on 14 Aug 2018
Dear Madam, Sir, Thank you for your comment after your recent stay at our hotel. I'm happy to see that your stay has met your expectations. All our rooms have been renovated and have air conditioning, a small fridge, a double window that reduces the maximum nuisance outside, ... We hope to see you again at the Grand Hotel de Flandre, during a future stay in Namur.

8/10 Good

Anne-catherin

Liked: Cleanliness, staff & service, room comfort
Comfortable and basic, super location
Comfortable hotel with basic, standard facilities. Perfect location for a city trip and check in/out was fast and receptionist helpful and nice. Only thing is how paper thin the walls ( could hear people in the bathroom next door and came out of the shower twice thinking someone’s was in my room! ) and the hotel itself could do with a freshen up. Price was ok but wouldn’t have liked to pay more than that. Bed was very comfy and shower was powerful but you wouldn’t want to be very big to fit in! Overall I would probably stay again if price was right.
Stayed 1 night in Nov 2017
Dear Madam Anne-Catherin, Thank you for your comment on the site of Expedia. This is important for us, because it allows us to do everything to improve, guarantee quality service and comfort to all our customers. We are located 100m. from the city center, which allows easy access to the hotel, shops and restaurants of Namur. I will pass on your feelings to the reception staff. I will leave a copy of your message to my manager to see what can be done to reduce noise between rooms. However a project of works is under study, to refresh the hotel. We hope to see you again at the Grand Hotel de Flandre, during a future stay in Namur. Steve Malin Front office manager

8/10 Good

David, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and friendly
Right at the heart of Namur. Clean, very little noise. Good advice from staff re good and attractions.
Stayed 1 night in Nov 2017
Response from Steve Malin Front office manager on 8 Nov 2017
Dear David, Thank you for your comment following your recent stay in our hotel. We are located 100m. from the city center, which allows easy access to the shops and restaurants of Namur. I will leave a copy of your message to the maid staff. Our receptionists are at your disposal 24 hours a day, in order to answer all your requests. We hope to see you again at the Grand Hotel de Flandre, during a future stay in Namur.

8/10 Good

Mike, Worthing, England

Liked: Staff & service, property conditions & facilities, room comfort
Reasonable hotel convenient for train station
Good for short stay or stopover. Parking (additional charge) is in public multi-storey 200 metres away (hotel literature says 100) and directions are not clear. This parking arrangement is not clear on website or I would not have booked. Hotel itself is ok - not specially outstanding. Breakfast was very good- buffet style and all staff we met were very friendly and helpful.
Stayed 1 night in Aug 2017
Response from Steve Malin on 1 Sept 2017
Dear Sir mike, Thank you for your comments following your recent stay at our hotel. We work with a car park located just over 100m. of the hotel, we offer it at 8 € / 24h. All information to get there is indicated at the entrance of the hotel, at the reception and upon request at the reception, or we can give you a map of the city. We offer a continental buffet breakfast, consisting of: grilled bacon, fruit yoghurts, nature or applesauce, different kinds of pastries baked on site, and a selection of ... I will convey your feelings to the hotel staff. We hope to see you again at the Grand Hotel de Flandre, during a future stay in Namur.

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Madame Mary, Je vous remercie pour votre cotation suite à votre séjour dans notre hôtel. Celle-ci est importante pour nous car elle nous permet de garantir un service et un confort de qualité à tous nos clients. Nous espérons vous revoir bientôt au Grand hôtel de Flandre à Namur. Steve Malin Chef de réception

6/10 Okay

Keith, Bristol UK

Liked: Cleanliness, staff & service
City centre hotel ok for overnight stay
I choose this hotel as I needed to stay close to the station for one night. The room was a small double at the back with a view of the wall of the next building. Room modernised and furnished well - but everything worked - excellent powerful shower and English programmes on the tele! Breakfast (12 euros) was adequate, but basic. The room was fine for one night, but not for longer stays.
Stayed 1 night in Jul 2017
Response from Steve Malin on 23 Jul 2017
Dear Madam, Sir, Thank you for your comment on the site of Shipments. The comfort of our customers is important to us, so we remain attentive to your comments on the various websites. We are located opposite the main public transport stops and 100m. From the city center, allowing easy access to the hotel. I invite you on a future reservation to request a room on the front of the property. All our rooms have been renovated and have TV programs in English, Dutch, ... We offer a Continental buffet breakfast for 12 € / person, it consists of fruit juices, different kinds of pastries cooked on the spot, scrambled eggs, ... We hope to see you again at the Grand Hotel de Flandre, on a next night in Namur.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Friendly
Location of hotel is great with main Namur Train Station opposite. One way systems around the hotel were difficult to navigate at times so make sure your sat navs are updated. Clean & friendly hotel that is a little dated but offers value for money for a city break.
Stayed 1 night in Jun 2017
Dear Dave, Thank you for your comments after your recent stay at our hotel. We are located in front of the train station of Namur and 100m. downtown. The city of Namur is doing work in its center at the moment, this in order to facilitate traffic in the future. I will pass your comment to the staff of the maids, as to the cleanliness of the hotel. We hope to see you again at the Grand Hotel of Flanders, during a future stay in Namur. Steve Malin Front office manager

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Namur
the hotel is in the middle of down town- convenient to everything. Very helpful staff-
Dear Russell, Thank you for your comments following your stay at our hotel. We are located at 100m. From the city center, allowing easy access to the restaurants, bars and shops of Namur. I will forward your comments to the hotel staff. We hope to see you soon at the Grand Hotel de Flandre, during a future stay in Namur. Steve Malin Front office manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Decent Hotel
Decent enough room. Small, but close to the Saturday market. A little scary after dark, but we had no issues.
Madam, Sir, Thank you for your comment on the internet. This is important to us, it allows us to guarantee quality service and comfort to our customers. We are located at 100m. of the city center, which allows a faile access to the restaurants, trade and market (the Saturday morning). We hope to see you again in a future stay in the center of Namur. Steve Malin Front office manager

8/10 Good

Robbie , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Step off the train and straight into the hotel. All local and national and international travel is at your doorstep. Clean, and well equipped room. Quiet and obliging staff.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
mcob
Travelling on Monte Carlo or bust rally. Place a bit expensive for what it was but overall it did the job.

8/10 Good

Yvonne, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Convenient to train, bus & food.
Breakfast basic.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ok hotel
The hotel is not great but not too bad. The location is central, just across the train station. More knowledgeable staff would help.

8/10 Good

Dav, Alexandria, Virginia, USA

Liked: Cleanliness, staff & service, room comfort
Quaint Hotel Across from the Railway Station
Grande Hotel De Flandre, was literally just across the street from the railway station. The elevator from the ground floor to reception was a tiny thing, about the size of a closet. It had a regular door, like you would use to enter a room. When the light turned green, you opened it manually. There was no inner door to the elevator car, and so you could see the wall of the shaft scrolling by. After checking in, we took the elevator up a couple more floors to our room. It was snug, but there was nothing wrong with it. The hotel is part of the Best Western chain, of all things. Thus, the pens and stationery all had the chain logo on them. That was disappointing in an amusing way. Who wants to go to Europe and come back with Best Western stationary? The breakfast was good, with enough variety to accommodate most ideas of breakfast.
Entrance from street
Stairway and elevator

8/10 Good

Janet, Eastwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but unremarkable
The Grand Hotel de Flandre is a comfortable but otherwise unremarkable hotel. It is very conveniently situated for the railway station and despite being on a main road it is very quiet. It might be a little overpriced and the impressive art deco foyer is not representative of the rest of the hotel. It was a good choice after a long day of travelling but otherwise I would look for something more interesting.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Okay but overpriced
The hotel was decent but for the money I expected much better. It was old and dilapidated with only very basic furnishings and amenities.

6/10 Okay

Kathryn, Dallas

Liked: Cleanliness
Great for price and convenience.
If you're just stopping in for a short stay, this place is pretty good. Directly across from the train station, and plenty of places to eat and drink nearby. Though there are much more quaint locations in the town further away from the station, it doesn't take but 5 minutes to walk that way. Service was good. They allowed us an extra hour on our checkout day. The main issue we had was the sheets on the bed. That sounds silly, but those were almost plastic and made for an uncomfortable night. We would recommend this place for something quick and easy, but we would find something further into town if we returned to namur.

10/10 Excellent

Maria, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Aircondition,nice newly refurbished rooms, good location, good service. I room for three had 3 real beds, not 2 + 1 extra or bedsofa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
One night stop
Small and cramped, ok for one night stop. Great central location.

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay at this hotel and the staff is very professional and friendly. Location was perfect right next to the central station and a short walk from main attractions in town. The room is nice with coffee and tea facilities, very spacious bathroom and excellently soundproofing.
Stayed 1 night in Feb 2024
Response from Steve Front office manager on 14 Feb 2024
Dear Fabiola,Thank you for your comment.I am happy to read that your stay went well and that it met your expectations.We look forward to seeing you again during a future stay in Namur.

8/10 Good

Elisabeth

Stayed 2 nights in Jan 2024
Response from Steve Front office manager on 10 Jan 2024
Bonjour Elisabeth,Merci pour votre commentaire.Je suis heureux de lire que votre séjour a répondu à vos attentes.Au plaisir de vous revoir au Grand Hôtel de Flandre.

10/10 Excellent

Maillet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le fait que ce soit un dimanche, la rue en travaux = nous nous sommes garés face l'hotel = très pratique donc. Ambiance cocooning, matelas confortable.
Stayed 1 night in Jan 2024
Response from Steve Front office manager on 10 Jan 2024
Bonjour Madame Maillet,Merci pour votre commentaire.Je suis heureux de lire que votre séjour a répondu à vos attentes.Au plaisir de vous revoir au Grand Hôtel de Flandre.

6/10 Okay

Elena

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Steve Front office manager on 10 Jan 2024
Bonjour Elena,Merci pour votre commentaire.Nous espérons vous revoir lors d'un futur séjour à Namur.

2/10 Terrible

steinthor

Stayed 1 night in Jan 2024
Response from Steve Front office manager on 10 Jan 2024
Bonjour Steinthor,Merci pour votre commentaire.Bien à vous,

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Steve Front office manager on 17 Dec 2023
Merci Joseph pour votre commentaire sur le site de Hotels.com

8/10 Good

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Un personnel génial, hôtel très calme, pour le confort c'est convenable.
Stayed 1 night in Oct 2023
Response from Steve Chef de réception on 19 Oct 2023
Bonjour Sabrina, Merci pour votre commentaire sur le site de Expédia.Au plaisir de vous revoir au Grand Hôtel de Flandre.

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Steve Chef de réception on 9 May 2023
Bonjour Guillaume, Merci pour votre commentaire sur le site de Hotels.comAu plaisir de vous revoir.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je vous le recommande !
Séjour d’une nuit en couple. Chambre de luxe très spacieuse, très jolie, moderne, lumineuse, agréable. Le petit + un frigo dans la chambre, bouilloire, café, thé. Le personnel est hyper agréable et à l’inécouté, du personnel de réception aux personnels de propreté. Cet hôtel est très bien placé face à la gare et proche de toutes commodités. Hôtel très bien isolé, même côté rue on entend rien dans les chambres. Je le recommande!
Stayed 1 night in Mar 2023
Response from Steve Chef de réception on 7 Apr 2023
Bonjour Ana,Merci pour votre commentaire sur le site de Hotels.com.Au plaisir de vous revoir au grand Hôtel de Flandre.

10/10 Excellent

Kengo

Stayed 1 night in Mar 2023
Response from Steve Chef de réception on 19 Apr 2023
Bonjour, Merci pour votre commentaire sur Expédia.Au plaisir de vous revoir.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Accueil agréable et très serviable, personnel sympathique Chambre confortable et calme Salle de bain propre Petit déjeuner bon et généreux
Stayed 1 night in Mar 2023
Response from Steve Chef de réception on 11 Mar 2023
Merci pour votre commentaire sur le site internet de Hotels.com.Nous espérons vous revoir au Grand Hôtel de Flandre lors d'un futur séjour à Namur.

6/10 Okay

Miriam

Liked: Staff & service
Cualquiera puede entrar al hotel ya que la recepción está en el primer piso. Los alrededores del hotel no me parecen muy seguros. Pese a eso, la calidad-precio no está mal
Stayed 5 nights in Feb 2023
Response from Steve Front office manager on 17 Feb 2023
Dear Miriam, Thank you for your comment on the Expedia site.We hope to see you again at the Grand Hôtel de Flandre during a future stay in Namur.