King Pet Friendly Room | Iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of The Cubana Resort Nambucca Heads

3.5 out of 5
The Cubana Resort Nambucca Heads
Corner Pacific Hwy & Riverside Drive, Nambucca Heads, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 173 reviews" "
Rating 8 - Good. 74 out of 173 reviews" "
Rating 6 - Okay. 26 out of 173 reviews" "
Rating 4 - Poor. 15 out of 173 reviews" "
Rating 2 - Terrible. 2 out of 173 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault, was a great stay at a great property. Would absolutely stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Mikayla

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST!! I loved my stay here. The girls at reception were just the friendliest and made my dog and I feel very welcome. There was extra fun things availables ; steam room, pool, push bike and SUP hire. The whole place is so fun and gorgeous. Great grounds to walk around with my dog. I was going to have their venues breakfast in the morning with my dog on the deck but it had been raining so the lovely lady at reception sat me at a table right next to the door and got a towel for dog to sit on! The girls were great to ask about local places and things to do. The FREE guest laundry was another favourite of mine as someone who travels alot. Plenty of parking options which was good for me since I was in my work truck. I can't wait to stay here again!!
Stayed 1 night in Mar 2024
Response from Cubana Crew on 29 Mar 2024
Hey there Mikayla! Wow! Thank you for taking the time out of your day to write this outstanding 5 star review! We're so happy to hear you enjoyed our facilities and grounds! We loved having you and your furry friend, you we're awesome! ;)We hope to be able to welcome you back very shortly!Warmest regards,Ella + The Cubana Team!

10/10 Excellent

LARA

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely comfortable stay.
Stayed 1 night in Mar 2024
Response from Cubana Crew on 25 Mar 2024
Thank you for taking the time to review your stay with us at Cubana Resort Nambucca Heads. We are so pleased that so much of your stay was to your liking. We hope to welcome you back again soon. Kindly,The Cubana Crew

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil gardens and good amenities.
Stayed 2 nights in Mar 2024
Response from Cubana Crew on 25 Mar 2024
Thank you so much for taking the time to review your stay with us at Cubana Resort Nambucca Heads, we are so pleased to see that so much for your stay was to your liking and you were also able to enjoy our serene gardens, fun facilities and comfortable amenities. We hope to welcome you back again soon. Kindly, The Cubana Crew

8/10 Good

jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. quiet no traffic noises , room very clean
Stayed 1 night in Jan 2024
Response from Cubana Crew on 6 Feb 2024
Hello Jenny!We're so pleased to hear that you had a wonderful stay, hopefully we see you again soon!Kindly,The Cubana Nambucca Crew

8/10 Good

Anneliese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Dion L

Stayed 1 night in Dec 2023

10/10 Excellent

Bopanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent. The staff are just
Stayed 2 nights in Jun 2020
Response from Kristy on 8 Sept 2020
Wonderful to hear you had such a great stay Bopanna! Can't wait to welcome you back again soon.

10/10 Excellent

Phil, Sydney

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic, especially by the front of house person!
Stayed 1 night in Jun 2020
Response from Kristy on 26 Jun 2020
Aww thank you Phil for such wonderful feedback! It was a delight having you come and stay with us and hopefully we can do it all over again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Comfortable stay
This is a good stopover spot with friendly service and comfortable rooms.
Stayed 1 night in Jun 2020
Response from Kristy on 19 Jun 2020
Great to hear you enjoyed your stay! Hope to welcome you back on your next road trip. Thank you for the feedback

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable motel in good location
A very enjoyable and comfortable stay. Stayed for the night on a road trip and a lovely resort style resort with very clean and comfortable rooms. The staff were very friendly and accomodating and we thoroughly enjoyed our stay. Will definately stay again in the near future.
Stayed 1 night in Apr 2020
Response from Kristy on 8 Apr 2020
Thank you Colin! It was lovely meeting you and great to hear you enjoyed your night. Can't wait to welcome you back on your next road trip north (whenever that may be) and show off our bar and restaurant too! Take care, Kristy

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020
Response from Kristy on 19 Mar 2020
Thank you for the rating! Would love to further discuss your experience if you'd like to contact us here at the resort. Best wishes,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older style Resort Room in reasonable condition considering age. Vaulted Ceiling and plenty of glass gives it an airy feel. No Towels in room, a minor oversight, quickly corrected by Reception. Bed was only so, so. Too hard. A nice, soft, comfy bed would make a big difference.
Stayed 1 night in Mar 2020
Response from Kristy on 19 Mar 2020
Hello, thank you for taking the time to share your experience. We completely agree that our rooms feel spacious and are lucky to have such classic building bones to work with. We have plans to refresh our interiors over the coming months and hope to welcome back soon to a restful seaside escape. Thanks again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop through. Comfortable.
Stayed 1 night in Feb 2020
Response from Kristy on 9 Mar 2020
Thank you for sharing your experience, glad you enjoyed your Cubana stay. See you next time you're passing through.

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great location fantastic resort the best restaurant
Stayed 1 night in Feb 2020
Response from Kristy on 1 Mar 2020
How fabulous! So happy to hear how much you enjoyed yourself and the delicious Hemmingways. Come back and visit again soon. Thank you for the kind words, Kristy

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, room comfort
It was clean but dated even though it was recently
Should have been told of the name change - drove around trying to find the place. A large room with the tiniest TV.
Stayed 2 nights in Feb 2020
Response from Kristy on 18 Feb 2020
Hi Andrew, My apologies for us not alerting you to our name change - this occurred late in 2019 and we have been attempting to alert everyone prior to check in, I'm sorry that we did not reach you. I hope once you did find us that you enjoyed the grounds and the property and we are able to welcome you back again soon. Thank you for the feedback, Kristy

8/10 Good

Renny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Kristy on 10 Feb 2020
Thanks Renny! Hope you enjoyed yourself and we get to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stopover hotel, nice pool, spa and restaurant. Room was fair and very comfortable and clean. Room very good size well laid out. Quiet and relaxing
Stayed 1 night in Jan 2020
Response from Kristy on 2 Feb 2020
Thank you for the feedback, it's great to see you enjoyed both your room and a few of the facilities on offer. Hope the relaxed vibe continues for you.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Kristy on 2 Feb 2020
Anonymous but fabulous! Thanks for the rating :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy 60s style motel with good pool, nice restaurant nd bar. Handy to town and across road from river.
Stayed 1 night in Jan 2020
Response from Kristy on 2 Feb 2020
Sounds as though you enjoyed your time with us, this is fabulous news! Hope to see you again soon on your next Nambucca adventure.

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Staff friendly. Pets welcome. Good atmosphere.
Stayed 1 night in Jan 2020
Response from Kristy on 2 Feb 2020
Happy to hear we ticked so many boxes! Hope to welcome you back again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all friendly and welcoming. Great location. Nice restaurant and outlook. Loved the new bright colour scheme. Will definitely stay here again.
Stayed 1 night in Jan 2020
Response from Kristy on 12 Jan 2020
We will welcome you back in the friendliest (and most colourful) way whenever you wish to join us. See you soon!

8/10 Good

Marsha, SYDNEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the restaurant food was lovely and we enjoyed the pool with poolside drinks.
Stayed 1 night in Jan 2020
Response from Kristy on 12 Jan 2020
Bonus points for poolside drinks Marsha, sounds like you had a wonderful stay. Glad you enjoyed it all and hope to see you back again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Cubana were so lovely that we decided to extend our stay. We ended up doubling our original booking and could not be happier with the decision. The grounds are well kept and beautiful and the whole place is being painted.
Stayed 3 nights in Jan 2020
Response from Kristy on 12 Jan 2020
Awww shucks! You know we loved you staying and hope you change your mind and stay forever. Thank you for the lovely review, see you when the paint is cured :)

8/10 Good

Francesco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location and beautiful grounds. Will definitely stay again!
Stayed 1 night in Jan 2020
Response from Kristy on 12 Jan 2020
Great review and beautiful words! Thank you Francesco, hope to welcome you back again soon.

8/10 Good

Verified traveller

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
If you are looking for accommodation well priced, very clean and pet friendly in a great location then I recommend you try here. I found the staff to be very friendly and knowledgable when it came to recommendations for dinner/coffee/ seafood and so on. I will be back.
Stayed 1 night in Jan 2020
Response from Kristy on 12 Jan 2020
We will be ready and waiting for your return! Thank you for sharing your experience, it's wonderful to hear you enjoyed your stay and the team made you feel as informed as a local. See you soon.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, near highway, staff friendly, spacious, flexible
Stayed 1 night in Jan 2020
Response from Kristy on 12 Jan 2020
Thank you for sharing your experience at Cubana, it sounds as though you had a lovely stay by the sea. See you again soon.

6/10 Okay

Verified traveller

Travelled with partner
Conveniently located. In process of being renovated.
Stayed 1 night in Dec 2019
Response from Kristy on 29 Dec 2019
Hello, Thank you for your feedback. We also feel The Cubana is the perfectly located pit stop on the eastern coastal drive and hope to welcome you back next year once our refresh is complete. Cheers,

8/10 Good

Mariana, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Needs some renovation but it serves your needs. Lovely staff. The garden is lovely.
Stayed 1 night in Dec 2019
Response from Kristy on 22 Dec 2019
Hi Mariana, Lovely review, thank you! We have just relaunched a new restaurant and bar in time for Summer, with an update to our rooms scheduled for early next year. Hope to welcome you back to a fresh new Cubana soon! Best wishes, Kristy

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Cockroach on the wall No microwave Small TV but OK Ignored initially by guy at reception check in counter. Response from friendly female staff. Kettle would not open at the top for filling. Good blockout curtains Good size room Nice to have shower gel instead of soap. Main reception and restaurant recently renovated. Pool area under renovation, all very nice.
Stayed 1 night in Dec 2019
Response from Kristy on 22 Dec 2019
Thank you for taking the time to share your experience with us, both good and constructive. I would like to apologise for your welcome being far from our usual high standard and invite you back to enjoy our full refresh later in 2020. Please don't hesitate to contact me directly at the resort if you would like to further discuss your stay. Thank you again, Kristy

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and great value for money, staff were extremely friendly and helpful
Stayed 2 nights in Dec 2019
Response from Kristy on 22 Dec 2019
Lovely to hear you enjoyed your time with us and the team made you feel so welcome. Thank you for sharing your feedback, hope to welcome again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good and the fact that it was pet friendly was good
Stayed 2 nights in Dec 2019
Response from Kristy on 14 Dec 2019
Hello mystery reviewer! It's wonderful to see that you enjoyed both our location as well as our pet friendly policy. We certainly love a furry family member around these parts and hope to welcome you back soon. Cheers.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were very nice and clean. Staff very friendly
Stayed 2 nights in Oct 2019
Response from Eve on 22 Oct 2019
thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019
Response from Eve on 15 Oct 2019
thank you for your feedback

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Nice outlook from the patio. We had our little dog with us and he enjoyed the grounds. Restaurant was closed due the chefs wife having a baby. Management recommended a great restaurant by the river called Matilda’s.The service and food was great.
Stayed 1 night in Oct 2019
Response from Eve on 10 Oct 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Comfortable roomy very obliging. Lovely grounds, nice and quiet. A very pleasant overnight stay.
Stayed 1 night in Sep 2019
Response from Eve on 5 Oct 2019
Thank you for your feedback, glad you enjoyed your stay

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good easy accessible location, good and clean rooms and friendly staff
Stayed 1 night in Jul 2019
Response from Eve on 6 Aug 2019
Thank you for your feedback

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, clean, well presented. Attractive restaurant, good variety on menu.
Stayed 1 night in Jul 2019
Response from Eve on 6 Aug 2019
Thank you for your feedback

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the size of the rooms, also the parklands, and the fact that is 'dog friendly'. Room 23 needs new mattresses, and the bathrooms need 'updating'. But, overall, fairly good value for money. Will stay again, and we do recommend Destiny Motor Inn.
Stayed 8 nights in May 2019
Response from Eve on 28 May 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Eve on 28 May 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Eve on 30 Apr 2019
Thank you for your feedback

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Great property
Stayed 1 night in Feb 2019
Response from Eve on 6 Apr 2019
thanks for your feedback

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Eve on 19 Jan 2019
Thank you for your feedback glad you liked us

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
We had a comfortable stay overnight during our travels. The aircon worked really well and the bed was very comfortable. A great location close to the beach, waterways.
Stayed 1 night in Jan 2019
Response from Eve on 13 Jan 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot near the river with lovely clean,spacious room and a bonus being pet friendly. Everything was provided for and the pool and spa area so clean and tidy. Only disappointment was not being able to take the dog down to the pool area, but understand why. Perhaps a little enclosed area off the pool area for the dogs to enjoy some social time would be a great addition. Thanks for a great last minute stay and accommodating our needs.
Stayed 1 night in Jan 2019
Response from Eve on 12 Jan 2019
Glad you enjoyed your stay. sorry about the dog not being allowed in the pool area but some people don't like dogs and some are scared, especially small children.

6/10 Okay

Verified traveller

Liked: Staff & service
Ok for an overnight stay only. The family room was very cramped for the 4 of us especially the bathroom.
Stayed 2 nights in Jan 2019
Response from Eve on 10 Jan 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all amenities - excellent place to stay. Hotel room clean, staff friendly, close to the nice beaches and restaurants.
Stayed 2 nights in Dec 2018
Response from Eve on 9 Jan 2019
Thank you for your feedback, glad you enjoyed your stay