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Reviews of NRMA South West Rocks Holiday Park

3.5 out of 5
NRMA South West Rocks Holiday Park
161 Phillip Drive, South West Rocks, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 161 reviews" "
Rating 8 - Good. 34 out of 161 reviews" "
Rating 6 - Okay. 7 out of 161 reviews" "
Rating 4 - Poor. 6 out of 161 reviews" "
Rating 2 - Terrible. 4 out of 161 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable cabin and very quiet, lovely to see the kangaroos sharing the park too. A few too many mozzies even with repellant but that can't be helped!! Thank you for an enjoyable overnight stay
Stayed 1 night in Mar 2024
Response from Carlos on 12 Mar 2024
Hi Diana, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Safe Travels . Regards, Carlos

10/10 Excellent

Pushp, claymore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, safe, kids will love all the activities.
Stayed 4 nights in Feb 2024
Response from Nicole on 4 Mar 2024
Hi Pushp, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels,

10/10 Excellent

Kerensa

Travelled with family and small children
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times never disappointed fantastic place clean, lots of kid’s activities
Stayed 3 nights in Dec 2023
Response from Nicole on 18 Dec 2023
Hi Maria, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

10/10 Excellent

Joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool, park and amenities were great and well maintained. Very clean and lots od activies for the kids. 10/10 Best holiday stay in years.
Stayed 4 nights in Nov 2023
Response from Nicole on 3 Dec 2023
Hi Joel, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

8/10 Good

Dinesh

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going down the slide I injured my knee. It hit a pole going down the sport water slide, hitting my ankle and twisting my knee. I still can’t walk on it. You may want to remove that pole as it causes a hazard.
Stayed 1 night in Nov 2023
Response from Nicole on 3 Dec 2023
Hi Jason, thank you for taking the time to leave us a review. We are sorry to hear that you injured yourself on the slide. We will take your feedback onboard and look at the pole.

10/10 Excellent

Joesie

Stayed 1 night in Nov 2023

8/10 Good

Viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Holiday Park Ever!
Best holiday park we've ever been to. So much to see and do at the park and nearby. Great for families, there is never ending activities for all ages. Fantastic choice of accommodation types from glamping tents, cabins, villas or byo tent or caravan. Wildlife galore. I can't say enough good things about this place but there are just a couple of minor negatives. We stayed in the Sunshine Tent and there is no railing on one side of the stairs leading up to the verandah. I nearly walked off it a couple of times. The amenities block is clean but there isn't any privacy in the shower as the door is open for anyone to view when walking past which the males have to go past to go the male amenities block. Otherwise, excellent stay, we really enjoyed our stay.
Stayed 1 night in Nov 2023
Response from Nicole on 4 Nov 2023
Hi Viola, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels,

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed sleeping under canvas with the convenience of no set up and pack up. Good size fridge, kettle and toaster supplied. Comfortable beds. Camp kitchen close by. Lovely verandah with bush views and kangaroos grazing.
Stayed 1 night in Oct 2023
Response from Nicole on 4 Nov 2023
Hi Christine, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the cabin we stayed in, but it was a bit outdated and needed some work. The kids loved the waterpark, but we all had issues with the water stinging our eyes. The extra activities were fun, the location was great and we would definitely come back again.
Stayed 2 nights in Oct 2023
Response from Nicole on 27 Oct 2023
Hi Amanda, thank you for sending us your feedback. We're disappointed to hear that you had an issue with pool water stinging your eyes and will take your feedback on board. It's great to hear that you enjoyed the waterpark and activities. We hope we can welcome you back in the future

10/10 Excellent

Alex

Liked: Cleanliness
Amazing stay, definitely will come back
Stayed 1 night in Oct 2023
Response from Nicole on 4 Nov 2023
Hi Alex, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels,

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Amenities
Family atmosphere
Stayed 2 nights in Oct 2023
Response from Nicole on 27 Oct 2023
Hi Suzanne, thank you for your review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean and accessible accommodation, great overnight stay on our way up the coast
Stayed 1 night in Oct 2023
Response from Nicole on 27 Oct 2023
Hi Samantha, thank you for your review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

8/10 Good

Zeljka

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with kids lots of good facilities for children
Stayed 2 nights in Sep 2023
Response from Greg & Nicole on 3 Oct 2023
Hi Zeljka, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, Greg & Nicole

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Great family friendly property
Stayed 2 nights in Sep 2023
Response from Greg on 26 Sept 2023
Hi Jodie, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels, Greg

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night in one of the Banksia cabins. It was nice and clean with parking beside and also a balcony out the front. We had breakfast in the cafe which was also enjoyable. Would definitely stay there again.
Stayed 1 night in Sep 2023
Response from Greg on 26 Sept 2023
Hi Debbie, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, Greg

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Great clean cabin. Loads to do if you are staying with the family.lovely staff. Would definitely stay again
Stayed 2 nights in Sep 2023
Response from Greg on 11 Sept 2023
Hi Barry, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels, Greg

10/10 Excellent

Amy

Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great clean and comfortable
Stayed 2 nights in Aug 2023
Response from Nicole on 21 Aug 2023
Hi Karen, thank you for your review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here for holidays, great holiday park highly recommend
Stayed 4 nights in Jul 2023
Response from Nicole on 21 Aug 2023
Hi Heather, thank you for your review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect 😍
Stayed 1 night in Jul 2023
Response from Nicole on 21 Aug 2023
Hi Kristy, thank you for your review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A super kids friendly park with lots of facilities
Stayed 1 night in Jul 2023
Response from Nicole on 20 Jul 2023
Hi Julie, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Steve

Failed to provide me an after hours code - was left standing, hoping…
Stayed 1 night in May 2023

10/10 Excellent

Peita

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 4 nights in May 2023

10/10 Excellent

Sarah

Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 4 nights in Apr 2023

6/10 Okay

Chanel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Mar 2023

8/10 Good

Pat and Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely to watch the kangaroos nearby 😊
Stayed 3 nights in Mar 2023

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place for families to go, lots of things for the kids to do even off school holidays they have kids activities each day. Best park we have been to!
Stayed 4 nights in Mar 2023

10/10 Excellent

Annika and Dylan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay with kids - amazing swim park, Nice little cafe for a coffee fix, Kangaroos right outside our room.
Stayed 2 nights in Mar 2023
Response from Greg on 20 Mar 2023
Hi Annika and Dylan, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, Greg

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the lot
Stayed 2 nights in Jan 2023
Response from Greg on 20 Mar 2023
Hi Raymond, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, Greg

10/10 Excellent

Maria

Stayed 1 night in Jan 2023

10/10 Excellent

Leigh

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome park
Amazing place and friendly helpful park. Great for family
Stayed 1 night in Jan 2023
Response from Greg on 18 Jan 2023
Hi Leigh, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, Greg

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot if you have little kids
Excellent place, lots to do, electric bikes, trikes, pools, etc, etc. Very well designed cabins, very comfy beds, good sized kitchen, bathroom, good blinds, air-con, fans, etc
Stayed 6 nights in Dec 2022
Response from Nicole on 12 Jan 2023
Hi John, thank you for taking the time to write a wonderful review for us. We're thrilled you had a great time. We hope to welcome you here again in the near future. Happy travels, Nicole

8/10 Good

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room and the facilities for kids were great!

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Nov 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff and the accomodation was excellent!!!

10/10 Excellent

Nosheen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. Everything well thought out and tailored for them throughout the park. Looking forward to coming back.

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved it!!!!!! Will be back for sure. Everything was excellent.
Stayed 3 nights in Oct 2022
Response from Nicole on 2 Nov 2022
Hi vanessa, thank you for your wonderful review. We're so glad you and your family enjoyed your stay with us, we look forward to welcoming you back soon. Happy travels,

10/10 Excellent

Jasmine

Stayed 2 nights in Oct 2022

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids, fantastic waterpark and kangaroos everywhere.
Stayed 1 night in Oct 2022
Response from Nicole on 9 Oct 2022
Hi Carl, thank you for taking the time to write a review for us. We hope to welcome you here again in the near future. Happy travels.

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, amenities
A stopover, the cottage has only 1 aircon, so not sure about summer stay, there are a number of onsite facilities to enjoy.
Stayed 1 night in Sep 2022
Response from Nicole on 9 Oct 2022
Hi Carl, thank you for your fantastic review. We're so happy you enjoyed your stay, and we hope to welcome you again soon. Happy travels, Nicole

10/10 Excellent

CRAIG

Stayed 2 nights in Sep 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022