Ratings based on 836 verified reviews

4.7 out of 5
84% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 20 Oct 2019
Comment from Hotel Management
20 Oct 2019 by HOTEL THE FLAG, Hotel Management
Thank you for your reservation.If you will come to Osaka.please choose to stay our hotel!We are looking forward to seeing you again.
5 out of 5
by a verified traveller

Posted 17 Oct 2019
Hotel feels & looks very brand new. The staff provided excellent customer service, even printing my boarding pass for me. Hotel is a 10 minute walk to Shinsaibashi & Dotonbori however if you don’t have google maps, you can easily get lost since there are so many side streets that look the same especially if you walk into a restaurant or store & coming back out. You’re not sure which direction to turn if you don’t take note.
Comment from Hotel Management
17 Oct 2019 by Manager, Hotel Management
Thank you for staying at HOTEL THE FLAG and taking time to share your wonderful review! We are delighted that you enjoyed your stay. And we are grateful for your compliment of the staff! However, we are sorry for the inconvenience that you got lost while you stayed here. We are looking forward to welcoming you again and helping you enjoy your trip Thank you!
5 out of 5
by a verified traveller from Canada

Posted 14 Oct 2019
Great location and very good value. Clean rooms that are small but no smaller than in other Japanese hotels. Highly recommend.
Comment from Hotel Management
14 Oct 2019 by HOTEL THE FLAG, Hotel Management
Thank you for staying with us! We are glad to hear your positive feedback! If you have a chance to come back Osaka, please choose to stay with us! We are looking forward to seeing you!
5 out of 5
by a verified traveller

Posted 11 Oct 2019
This hotel has a very minimalist style in the rooms, but I loved it. The bathrooms are FANTASTIC (I took a picture of the shower in hopes that I can replicate it in my own home someday). The location is great, right near lots of shopping, dining, and night life. The staff was very friendly, and the laundry room was a life saver after a few days walking around in hot and humid summer weather. There is a nice lounge with a tv, a quieter sitting area and free coffee I believe 24 hours a day. If I ever come back to Osaka, and I hope I do, I will be staying at The Flag again.
Comment from Hotel Management
11 Oct 2019 by HOTEL THE FLAG, Hotel Management
Thank you for your staying and for the FANTASTIC review. We are glad to hear that you liked the bath room very much! We look forward to seeing you again when you back in Osaka.
5 out of 5
by a verified traveller from Berkeley CA

Posted 10 Oct 2019
This hotel was amazing. Aesthetically pleasing with clean, minimal design and impactful lighting. Spacious rooms as far as rooms in Japan goes and service was best of the best.
Comment from Hotel Management
10 Oct 2019 by HOTEL THE FLAG, Hotel Management
Thank you for staying at HOTEL THE FLAG and taking time to share your wonderful review! We are happy to know that you enjoyed your stay. If you have any chance to come back Osaka, please visit us again!
5 out of 5
by a verified traveller

Posted 8 Oct 2019
This hotel was stylish, very well priced and in a fantastic location. Shower was terrific and beds comfy. Room is very small but we were travelling with carry on bags so there was no issue for us. Staff were so friendly. Great first stay in Japan.
Comment from Hotel Management
8 Oct 2019 by HOTEL THE FLAG, Hotel Management
Thank you for staying at HOTEL THE FLAG and taking time to share your wonderful review! We are happy to know that you enjoyed your stay. And we are so grateful for receiving your lots of compliments of the design, bathroom and facilities,staff service! We are looking forward to welcoming you again in the future!
4 out of 5
by a verified traveller

Posted 8 Oct 2019
Comment from Hotel Management
8 Oct 2019 by HOTEL THE FLAG, Hotel Management
Thank you for your stay at HOTEL THE FLAG. We are happy to know that you enjoyed your trip to Osaka. We are looking forward to seeing you again!!
5 out of 5
by a verified traveller from Fiji

Posted 4 Oct 2019
Great location, good sized rooms, clean and comfortable, highly recommended.
Comment from Hotel Management
4 Oct 2019 by HOTEL THE FLAG, Hotel Management
Thank you for staying with us! We are glad to hear your positive feedback! If you have a chance to come back Osaka, please choose to stay with us! We are looking forward to seeing you again!
5 out of 5
by a verified traveller from Brisbane, QLD

Posted 29 Sep 2019
Amazing location right in the heart of the best shopping in Osaka. The hotel has great facilities with an in-room phone that allows free international phone calls and a properly equipped laundry with quality dryers (not always easy to find in Japan!) Would definitely recommend staying here but probably disregard their food recommendations list - there are heaps of other better options around.
Comment from Hotel Management
29 Sep 2019 by ishikawa, Hotel Management
Thank you very much for staying with us and for the great review. We are glad to know that you had a good time, however we are sorry you are not satisfied with the restaurant recommendations.We will look for other options around the hotel and will offer you better options next time! Hope to see you again in the near future!
5 out of 5
by a verified traveller

Posted 29 Sep 2019
Great modern styling, especially the large sliding wood doors out front. The shower is especially nice (handheld shower and rainfall shower from ceiling). Great Toto washlet toilet. Simple and organized hotel room, no clutter, very minimalist design. Spacious room and bathroom by Japanese standards.
Comment from Hotel Management
29 Sep 2019 by HOTEL THE FLAG, Hotel Management
Thank you for staying at HOTEL THE FLAG and taking time to share your wonderful review! We are happy to know that you enjoyed your stay. And we are so grateful for receiving your lots of compliments of the design, bathroom and facilities! We are looking forward to welcoming you again in the future!