Search Hotels in Nai Harn

I would happily stay here again. They define what a 5 star hotel should be.

The initial room was nowhere close to good enough for occupancy. Thankfully we got upgraded but still wasted a night having to sleep in a dirty room. The staff were a bit hit and miss, some were lovely and very eager to help whereas one or two were rude, would ignore our greetings and make it seem like we were being a burden. Manager and assistant managers were good at listening to our concerns and fixing them as soon as possible. Cafe was a lovely place to eat, but the main restaurant was lacking a good amount of options. Overall I expected more from a 5 star and expensive place.

The staff that clean my room are excellent The breakfast and staff are excellent Room service and food very good All-round any problems the staff will assist you

Me and my husband stayed at the JW in Phuket for my birthday. The resort is absolutely gorgeous. Unfortunately, because of COVID, many amenities of the resort and island were suspended by the Thai government (including alcohol service). However, we purchased wine from a local store and engaged in excursions that are open to the general public. Note: You can order alcohol through room service but it costs more. Things we loved: The location: simply breathtaking Room: It was big, well-furnished, had a beautiful view, and was super clean Food: Tasty and generously portioned Service: This is probably the best part for us. EVERYONE was pleasant, helpful, and accommodating. From the front desk/concierge to the workers cleaning the pools and grounds, they were absolutely some of the nicest people I’ve ever met. And, the 1st class service did not just start when we arrived. Bee and Jum went above and beyond to work with my reservation, especially as it pertained to making sure that all requirements for the Sandbox program were met in a timely fashion. It was rather frustrating trying to get everything prepared to travel internationally, but they found different ways to help us. What we didn’t like: Room: Moldy/mildew smell that seemed to get worse at night. Night Entertainment: There was nothing going on in the resort after 8p other than movie night. Overall, great trip and we’ll visit this resort again!

Great sea view. Not pram or wheelchair friendly - lots of stairs

Even during this tough time, the hotel has been looked after well. Excellent service. All staffs are super friendly, the hospitality and warmth of Thai people is always there. Thank you. Will definitely return again.

Fully parking during i stay on 12/04. I'm not sure you can add it

Really nice hotel in a good beach location. It is worth upgrading to the club rooms to be on the beach side and for the extra amenities, great club lounge facilities.

Nice 4.5 star hotel in Patong. Great low price. Very good location...a minute walk to the beach. Can walk to many good restaurants on the beach road or main road in minutes. The room has a large bathtub. I would have preferred a roomy shower with no tub. The third floor was very quiet.