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Reviews of Palm Beach Hotel Acre

Palm Beach Hotel Acre
Seashore, Acre

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 147 reviews" "
Rating 8 - Good. 57 out of 147 reviews" "
Rating 6 - Okay. 45 out of 147 reviews" "
Rating 4 - Poor. 11 out of 147 reviews" "
Rating 2 - Terrible. 5 out of 147 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

YAKOV

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Armen

Travelled with family
Liked: Cleanliness, staff & service
A "will do" hotel
A "will do" hotel. Positive side was the service, and the good location. Besides that it is an old hotel with "so-so" food. Feel kinda robbed when you pay so much for so little but those are the prices for hotels in Israel for you.
Stayed 4 nights in Sep 2020
Response from DBG on 10 Sept 2020
Hi Armen , Thank you for the feedback .

6/10 Okay

Lital

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2020
Response from DBG on 3 Sept 2020
Hi Lital , we would appreciate some more information regarding youe atay with us and will contact you to undestand what went wrong . Thank you

8/10 Good

Tzviya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. We enjoyed staying there very much. Only two remarks : need to clean the room's windows . The extra bed in standart rooms is not comfortable.
Stayed 2 nights in Aug 2020
Response from DBG on 3 Sept 2020
Dear Tzviya, Thank you for this feedback . we are happy to read you have enjoyed your stay with us . Your comments will be adressed .

6/10 Okay

Can

Travelled with family
Liked: Cleanliness, staff & service
Disappointed
We could arrive the hotel about 16.00 and it took us more than 45 minutes to check-in waiting up standing after 2 hours drive. The receptionist told us that the price doesn't include taxes (although it is clearly written in the e-mail) they wanted me to sign for a voucher of + 17% VAT. No one welcomed us to our room. On the second and the last day of our stay we would like to take advantage of the pool but we are told that it will be opened after 16.00! The manager blamed hotels.com for not to state this important detail of VAT in the bill. But our children were dissappointed because of the closed pool and this was an important thing that should be stated by the hotel itself. So we checked out before 11.00, we had to pay the VAT and immediately left the hotel with sad faces.
The view of our room was the best thing of our stay.
Stayed 2 nights in Aug 2020
Response from DBG on 3 Sept 2020
Dear Can , We are sorry to read that your stay with us did not meet your expectations due to the issue raised in your feedback .

10/10 Excellent

lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from DBG on 14 Jul 2020
תודה רבה על המשוב המפרגן . נשמח לראות אתכם שוב בעתיד

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from DBG on 14 Jul 2020
Thank you for the great feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

kagalovski

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from DBG on 14 Jul 2020
Thank you for the great feedback

2/10 Terrible

eli

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor value for money
Awful food both dinner and breakfast
Stayed 1 night in Jan 2020
Response from DBG on 14 Jul 2020
We are sorry that your stay with us didn’t meet your expectations. We will learn from this feedback

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from DBG on 14 Jul 2020
Thank you for the feedback

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from DBG on 4 Jul 2020
Dear guest , Thank you for your feedback. Look forward to seeing you again soon

6/10 Okay

Tamir

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from The Palm Beach Hotel staff on 24 Oct 2019
Dear Tamir, Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Great place if you want to pair beach and exercise with a short walk to the old city. 2 swimming pools, great gym, private entrance to beach. 30-min walk to the old city. The rooms and hallways feel old - carpets old, room doors have had their share of bumps, bathroom lighting is poor. Food is kosher and good.
Stayed 1 night in Sep 2019

6/10 Okay

Benoit, Montreal canada

Travelled with partner
Liked: Cleanliness, staff & service
Very nice pool and beach area,although we booked for 9 nine nights, the room was very old , water hardly flow in the sink, closet sliding doors were hardly moving and the air condition thermostat was whether off or on. We asked to move and we got a more modern room but the thermostat was not working properly The breakfast was plenty and employees very nice, but not stickers on the items and if you wanted fresh orange juice , you had to squeeze yourself on an manual machine ;a real mess. Another strange thing was that beach towel were available in the lobby desk counter. All in all the location is very nice, employees friendly but the hotel needs some serious renovations
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Doron

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from צוות מלון חוף התמרים on 10 Sept 2019
דורון היקר, תודה על הציון הגבוה. נשמח לארח אתכם שוב.

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Outdated
The good: - Ausome access to the sea (semi-private beach). - Greate outdor areas (inclosed pool, external pool etc.). - The cleanning crew does a reasonable job inside the rooms (outside not so much). The bad: - Outdated, outdated is actually an understatemen the hotel is really old. - The indor areas are outdated to the point it is unpleasent to be at. To sum it up the also ovwerall experiance was good the hotell is really old and outdated to the point of being unpleasent to stay at, I wouldn't actually go back unless it is renovated.
Stayed 3 nights in Aug 2019
Response from The Palm Beach Hotel staff on 30 Aug 2019
Dear Alexander, Thanks for the feedback you sent us. We were delighted to see that you enjoyed the facilities of the hotel, the spectacular beach and the view. For your comments on the rooms, we will take our attention to improve and optimize. We would love to see you again among our guests. Regards,

10/10 Excellent

LIRON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from צוות מלון חוף התמרים on 13 Aug 2019
לירון היקרה, אנו מודים לך על הביקורת והציון שהענקת לנו. אנו מקווים שהייתה לכם שהות מהנה במלון שלנו ומצפים לראותכם שוב בעתיד הקרוב בין אורחינו. בברכה, צוות מלון חוף התמרים

10/10 Excellent

Adham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from צוות מלון חוף התמרים on 23 Jul 2019
אורח יקר. אנו מודים לך על הביקורת והציון הגבוה שהענקת לנו. אנו שמחים שהייתה לכם שהות מהנה במלון שלנו. אנו מצפים לראותכם שוב בעתיד הקרוב אצלנו בברכה,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Extremely Outdated and Detoriated property. Towels kept in front desk and they will not give you more than 2 per room. Hotels has a Curfew 12am if your not back from where ever you are in the city by 12 am They lock the doors . A COMPLETE DISAPPOINTMENT
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent mid-price range hotel.
We had a great time but wish we had been informed that the jacuzzi and Turkish bath (hammam) were closed that weekend for renovation. We would have waited a week for our stay. Nevertheless, service and food were excellent, and there's easy access to the beach and pool. Not a luxury hotel by any means, but more than adequate.
Stayed 2 nights in Jul 2019
Response from Palm Beach Hotel staff Acco on 18 Aug 2019
Dear Guest, Thank you for the feedback and grade you have given us. We hope you enjoyed your stay at the hotel and would love to see you again among our guests. Regards, Palm Beach Hotel staff

8/10 Good

rasha

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2019
Response from צוות מלון חוף התמרים on 23 Jul 2019
אורח יקר. אנו מודים לך על הביקורת והציון שהענקת לנו. אנו מקווים שהייתה לכם שהות מהנה במלון שלנו ומצפים לראותכם שוב בעתיד הקרוב בין אורחינו. בברכה,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

MAXIMILIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s need mantainence
Stayed 2 nights in Jun 2019
Response from Palm beach hotel staff on 15 Aug 2019
Dear Guest, Thanks for the feedback, we hope you enjoyed your vacation at the Palm Beach Hotel, As for the comments you have written, we will do our best to improve

8/10 Good

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Palm beach hotel staff on 13 Aug 2019
Dear Alla, Thanks for the high score you gave us, We would happy to host you again

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
A little tired looking inside the rooms. Otherwise a generally ok hotel. Staff were pleasant and helpful
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Stayed 4 nights in May 2019
Response from plam beach staff on 29 May 2019
Dear guest, thank you for your feedback. If you would like to share with us your experience we would be happy to know this in order to improve and correct. Regards, Palm Beach staff

8/10 Good

Lymarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Palm beach team on 28 Apr 2019
Thank you for you feedback, always welcome:) Palm beach team

8/10 Good

ROI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from palm beach team on 27 Apr 2019
Thank you for giving us your feedback. always welcome:) Palm beach team

4/10 Poor

Edy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The first floor its very old. Wasn't clean and the room is very different than the pictures
Stayed 1 night in Apr 2019
Response from palm beach team on 27 Apr 2019
Thank you for you feedback. we will do our best to improve. Palm beach team

10/10 Excellent

ahdut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful view of the sea and the city.
Stayed 1 night in Apr 2019
Response from Palm beach team on 23 Apr 2019
Thank you so much for taking the time to give us your feedback. much appreciated:) always welcome, Palm beach team

8/10 Good

Elisha

Liked: Cleanliness, staff & service, room comfort
Family get-away in Akko
Great family get-away to Akko. Family friendly, great pool, good breakfast...what more can you ask?
Stayed 2 nights in Dec 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 10 Dec 2018
Dear Guest, Thank you for your warm words and graet feedback. Best Regards, Hagit, GR

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
A tired hotel, that hasn’t had an upgrade in a long time. Very slow service at check-in.
Stayed 1 night in May 2018
Response from Hagit Naor, GR Rimonim Palm Beach Hotel on 6 Dec 2018
Dear Guest, Thank you for your feedback, your important comments will be taken care of. Hope to host you again.

8/10 Good

freddy

Liked: Cleanliness
nice hotel, would rate it it about 3.5 stars out of 5. close to beach. staff is very nice
Stayed 2 nights in Nov 2018
Response from Hagit Naor, GR Rimonim Palm Beach Hotel on 6 Dec 2018
Dear Guest, Thank you very much for your feedback. Hope to host you aagin!

8/10 Good

Paul

Liked: Room comfort
—
Last minute stay & booking. No access to beach.
Stayed 1 night in Nov 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 6 Dec 2018
Dear Guest, Thank you for your feedback, The beach is closed when it is not summer season. Hope to host you again. hagit, GR

6/10 Okay

Alexei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is on the beach and 5 min by car from old Akka. Good place to stay overnight before visiting city and citadel. But place really needs to be renovated.
Stayed 1 night in Oct 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 22 Oct 2018
Dear Guest, Thank you for your feedback. We were happy to host you and hope to host you again in the near future. Best Regards, Hagit, GR

6/10 Okay

Marco

Liked: Room comfort
Disliked: Cleanliness
Good for one night
Older hotel. The hallways are filthy, rooms are not in good condition, sockets hang loose, dust piled up in every corner. Bed was comfortable, both breakfast and dinner buffet reasonable. The hotel has a nice pool area and access to beach.
Stayed 1 night in Sep 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 23 Sept 2018
Good day, Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We were very sorry to read about the chain of events. Your important comments were taken into our consideration. Hope to see you among our guests in the future. Best regards,

8/10 Good

Lior

Liked: Cleanliness, staff & service, property conditions & facilities
I great place to stay if you want to see Akko
Overall it was a good stay. The facilities in the hotel were very good. The location is pretty good as well. Breakfast was great. The elevators are a bit slow (on Saturdays) and the standard room is a bit small for a couple with a baby, but overall it's a very nice hotel.
Stayed 2 nights in Sep 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 23 Sept 2018
Good day, Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. Your important comments were taken into our consideration. Hope to see you among our guests in the future. Best regards,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 4 Sept 2018
Dear Guest Thank you for your feedback! We will be happy to host you again. Sincerely, Hagit, GR

6/10 Okay

Vered

Liked: Cleanliness
Disliked: Property conditions & facilities
Average+ hotel in Acre
Stayed 1 night. I would rate the hotel 3 stars. Room was pretty small and a bit old but was alright. Air conditioner was strong and good for the hot summer. Bathroom was ok. Beach and pool view from the room was nice. Floor corridor was very dated. Breakfast had a big variety and it seems it should be fine for most people however bread variety was poor so I couldn't eat too much. Croissants seemed to be based on margarine so I didn't eat them. I did enjoy the cappuccino corner. The swimming pool was good and convenient. We didn't get to the beach. On check in no one in the lobby/reception knew to give us information about restaurants in town. Check out time is way too early - 11:00 AM. Check out agent extended this for us to a maximum of 12:00. It was better than 11:00 but still shorter than average and uncomfortable. Value for money wise this hotel is a bit expensive. The old town is beautiful and a visit is recommended.
Stayed 1 night in Aug 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 4 Sept 2018
Good day, Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards,

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 7 Aug 2018
Dear Guest, Thank you for your feedback. Hagit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 7 Aug 2018
Dear Guest, Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We were happy to read your stay with us was pleasant. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Hagit, GR

8/10 Good

Nour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 6 Jul 2018
Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We were happy to read your stay with us was pleasant. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Hagit, GR

8/10 Good

YACOV NATAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 6 Jul 2018
Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We were happy to read your stay with us was pleasant. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Hagit, GR

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not worth the money, this is a $100 hotel at best, going for $200 plus/night rates.
Stayed 1 night in Jun 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 6 Jul 2018
Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We were sorry to read your stay with us was unpleasant. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Hagit, GR

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 6 Jun 2018
Good day, Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We were happy to read your stay with us was pleasant. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Hagit, GR

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near old city of Akko
Went on a trip to Israel with my son. While visiting city of Akko, stayed in this hotel. I highly recommend it. Close to city, nice access to beach and pool. Room was large and clean. Bathroom up to US standards. Breakfast buffet was excellent, but dinner was a little pricey. I would stay here again. They also have plenty of free parking.
Stayed 2 nights in May 2018
Response from Hagit Naor GR, Rimonim Palm Beach Hotel on 6 Jun 2018
Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We were happy to read your stay with us was pleasant. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Hagit, GR

8/10 Good

Tania, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice staff
The location is perfect. Close to the old city and a mall. There is a very good restaurant (al-Mbarsham) within walking distance right on the beach. The hotel staff was very nice and helpful.
Stayed 2 nights in Oct 2017
Response from Tohfa on 20 Nov 2017
Good day , Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We were happy to read your stay with us was pleasant. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Tohfa Rimonim Palm Beach hotel

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2017
Response from keren pinhas on 20 Nov 2017
Good day, Thank you for staying at the "Rimonim Palm Beach Hotel". We thank you for your feedback. We will be happy to be at your service. Hope to see you among our guests in the future. Best regards, Tohfa Guest relations Rimonim Palm Beach hotel