Ratings based on 615 Verified Reviews

3.7 out of 5
74% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Fayetteville, NC

Hotel is in good location, but some issues.

Posted 04-Sep-2017
Hotel has a great view and location, but has some cleanliness issues. The rooms were ok, but the hallways needed a serious cleaning. On the 3rd floor the hallway smelled like a kennel and the carpet matched the smell.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nags Head, NC

Great view

Posted 04-Sep-2017
We checked-in in the evening and had a pleasant conversation with the night staff. We were impressed with how friendly he was. Our room was nice. It had a wonderful view overlooking the bay on the 7th floor. There were some things that could have been better, such as one of the beds had a bit of a sagging mattress, and the carpet was pulling away a little from where it met the wall in a couple of places. Overall, we were pleased with our experience and would use this hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent Hotel for the Price

Posted 30-Aug-2017
Pros: Mostly pleasant staff, refrigerator and microwave in room, close proximity to the beach, oceanfront upgrade
Cons: Breakfast menu, more maintenance, bigger beds
Location: Jeanette's Pier is a short walk away, which was nice. Otherwise, most things are a short drive away. Pretty good central location in Nags Head.
We recently stayed at the Comfort Inn on our first visit to the Outer Banks. The hotel was overall decent for the price. The clerk that checked us in gave us a complimentary oceanfront upgrade, which was a nice perk. Our room was comfortable and the cleaning staff was great! It was nice having a microwave and refrigerator in room. The continental breakfast left a lot to be desired. There wasn't much variety in the foods that were there, but the staff kept the kitchen area clean. A sign asking people to wear shoes in the kitchen might be helpful! The hotel could use some maintenance--a little TLC would really improve the condition. In addition to the great cleaning staff, the front desk staff was mostly pleasant. That is, up until we checked out. We asked the young man at the desk for a luggage cart, since we couldn't find any in the entryway of the hotel. He let us know that if we needed a cart, we could check each floor until we found one. I asked him if he was seriously asking us to go floor-to-floor to find a luggage cart and he indignantly said he was. I flat out told him we would not be doing that at 6:45 in the morning. Thankfully as we went to retrieve our cooler by hand, another staff member saw us and provided us with a luggage cart! Despite the bad check out experience, the hotel was nice enough for a short beach getaway.
3 out of 5
Recommended
for Everyone
by A verified traveller

Inexpensive beach front hotel

Posted 24-Aug-2017
Pros: On beach and close to everything
Cons: Maintenance
Location: Everything Beach
Nice beach close to Jeannette's Pier and inexpensive. But the room was not great you get what you pay for. Room service was slow and in our case forgot or missed us 2 days out of 3. We just made our own beds and got extra towels when needed.Also our TV remote didn't work ,maintenance switched out the remote and it half way worked would not turn off but changed channels. No worries didn't come to the beach to watch TV. All in all a okay place to stay unless you have unrealistic expectations.
4 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, VA

Great location and friendly staff.

Posted 23-Aug-2017
Cons: It would be nice to have queen size beds instead of double. It's hard for two tall adults to sleep on it comfortably, but we were only there one nigh
Location: You're right on the beach, so the best thing to do is go out and enjoy it. There are several good hotels nearby.
We checked in and were upgraded to oceanfront. The staff was nice. The location was great. It was nice to have breakfast included.
2 out of 5
by A verified traveller

Posted 21-Aug-2017
beach fromt hotel but very dirty and outdated. Needs a complete makeover. Although it has dog friendly rooms it should not look like a dog shelter. Our puppy was not even comfortable in the hotel during the night time. We always take our own linen for bed and it was truly needed this stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely

Posted 18-Aug-2017
My husband and I had a lovely wedding anniversary/vacation stay. We are definitely coming back next year.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the beach

Posted 17-Aug-2017
Stayed one night when we arrived to OBX on a Friday. Our rental wasn't ready until Saturday. Staff were very nice and accommodating. Ordered a pack n play, which they brought to our room right away. The pack n play was clean. The room was quiet and perfect for a short overnight stay. The mini fridge was nice to have. If you're worried about staying in a pet friendly room and you have allergies, they keep those rooms separate. All and all I would stay here again. Free breakfast and wifi was a bonus too!
Comment from Hotel Management
17-Aug-2017 by Jennifer Levine, Hotel Management
Thank you for letting us know that you enjoyed your stay! We hope you visit us again soon!
4 out of 5
Recommended
for Families
by A verified traveller from boone nc

good for last minute

Posted 06-Aug-2017
Pros: Right on the beach and close to activities
Cons: Nothing
We only made the reservation two weeks in advance. The location and rate was a big factor. Except for one elevator being out of order everything was as expected. No luxury but perfectly adequate for a beach resort.
3 out of 5
by A verified traveller from Richmond, VA

Convenient, but shabby

Posted 06-Jul-2017
Close to the beach, but the facility itself needs maintenance, ie, rusted metal, ragged carpet, creaky elevators with doors that practically cut your arms and legs off.