Ratings based on 271 Verified Reviews

3.5 out of 5
59% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Nclose to the beach but very small

Posted 04-Aug-2017
Rooms are extremely small. They need an update as well. Hotel staff extremely nice and accommodating though and very close to the beach.
Comment from Hotel Management
05-Aug-2017 by Lana, Front Desk, Hotel Management
We appreciate your feedback. Thank you for staying at Colonial Inn!
1 out of 5
by A verified traveller from tenn

not a nice place to stay

Posted 14-Jul-2017
Pros: nothing
Cons: torn down and new building put in place
Location: several miles away is wright brothers museum
desk pleasant, but after that, rooms smelled of must, had numerous tiles cracked in bathroom with mold growing ,had only the bed to sit on no chair had air conditioners in window which was very noisy and ran all the time which lead to water being on the side walks and with the sand it kept it wet where you would track it into the room so the carpet was very sandy by the time you brought your bags in, it is a very old buildings and parking is very limited and the turn around space is very close. for the price you have to pay it is not worth staying there even with a discount. the photos that they use on the website don't really show the true nature of the building and what the rooms really look like!
Comment from Hotel Management
31-Jul-2017 by Cai, GM, Hotel Management
Hi Mary! Thank you for taking the time to review our property on Expedia. I am so sorry that you had an unpleasant experience and I do apologize for the inconvenience during your stay. We strive to do our very best to update the facility every year and maintaining a 70 year old property is a big task to say the least. I am very positive that we'll get it all addressed and corrective actions will be applied immediately. I do hope that you enjoyed your visit to the beach. - Cai, GM
4 out of 5
Recommended
for Everyone
by A verified traveller

Beach

Posted 06-Jul-2017
The hotel is in need of updating. The beds are not comfortable. However the location is good and the staff is great.
Comment from Hotel Management
08-Jul-2017 by Cai, GM, Hotel Management
Hi! Thank you for taking the time to review our property on Expedia. I sincerely appreciate your honest and positive feedback. We are doing our best to upgrade our facility on a yearly basis.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very good value

Posted 03-May-2017 on Orbitz
Pros: Location. Cleanliness.
My wife and I had a great time staying at the Colonial Inn. The room was clean and comfortable and the staff was very friendly and attentive. And of the course the best part is the beach which only a few steps away!
Comment from Hotel Management
10-May-2017 by Cai, GM, Hotel Management
Hi! Thank you for taking the time to review our property on Orbitz. I sincerely appreciate your kind words and positive feedback about our staff and your stay at our hotel. I am very happy to hear that you enjoyed your stay with us.
5 out of 5
by A verified traveller

Posted 24-Apr-2017 on Hotels
Freaking amazing!!! great view and beach front! Lots of restaurants around and shopping! Def worth the money
Comment from Hotel Management
29-Apr-2017
Thank you so much for your positive review. We are very pleased to hear that you enjoyed your stay with us here, on the beautiful Outer Banks.
4 out of 5
by A verified traveller

Great, friendly staff!!

Posted 23-Apr-2017 on Hotels
The motel is basic, but it will met our needs! There's no room with a good view so there's really no point in paying extra for that. I couldn't have asked for a more friendly, welcoming staff, they made my stay very comfortable
Comment from Hotel Management
29-Apr-2017
Thank you kindly for your review. We are very pleased to hear that you enjoyed your stay with us here, on the beautiful Outer Banks.
2 out of 5
by A verified traveller from suf city, nc

Close to pier. Close to beach

Posted 20-Nov-2016 on Orbitz
Dirty hotel. In a state a disrepair. I don't think the room was cleaned at all. Closed the curtain in the bedroom and an old coke bottle rolled out from behind the TV. Food dirt in the kitchen area above the stove. Dishes unwashed and put away. Dead bugs in light fixtures Bathroom sink barely hanging on the wall. Kitchen sink water backwards (hot cold reversed) . I could go on..but why
5 out of 5
by A verified traveller

Great place for off season stay

Posted 21-Oct-2016 on Hotels
One night stay in Nags Head to celebrate our daughters birthday. Great access to the beach. 4 adults in double queen room. Beds and pillows were comfy, didn't spend much time in the room, so decor was just fine. Two complaints...room lighting was not very good and the bathroom did not have a fan. Staff was extremely friendly. Would stay again!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Oct-2016 on Hotels
2 out of 5
by A verified traveller

Posted 26-Sep-2016 on Hotels
Bed was not comfortable. I would not stay there again.