Ratings based on 485 Verified Reviews

4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

good location

Posted 20-Mar-2017
Pros: Easy to find food all around and the airport limousine is at the doorstep
Cons: Guests should be entitled to use the pool and fitness centre
Location: Near the Naka ward office Easy to locate MRT station and manage to food easily
Good location- 8 mins walk to Sake station Major shopping centres all around
4out of 5
Recommended
for Everyone
by A verified traveller

Room upgrade made it better..

Posted 20-Feb-2017
Hotel is not easy to get to if you have a lot of luggage. Had to take a cab and it cost about ¥1,200 from the station. But, once there, easy walk to Sakae. Starbucks just down the road. Staff were amazing. Very polite and helpful. First night, noise in the pipes (or something) kept me up so I requested to be moved. They did so without any problem. New room was an upgrade for sure...same size, but MEMORY FOAM MATTRESS. This is practically unheard of in Japan. So nice to finally have a soft mattress. You can hear a lot from the outside even on the 15th floor with the window closed. So, that was a bit annoying at night. Gym was my biggest disappointment. I only book hotels with gyms. This one has a gym...but you have to pay ¥3,200 per use!!!! I don't think so. This was not clear in the advertising or I would have booked my usual hotel at the station and paid extra.
5out of 5
by A verified traveller

Lovely hotel

Posted 19-Dec-2016 on Hotels
Nice place, very helpful staff. The room is not huge.
1out of 5
by A verified traveller from Japan

Would not modify my reservation.

Posted 19-Dec-2016
I'm a business traveler who needs flexibility with reservations. This hotel staff refused on Wednesday to change my checkout day by one day from Friday to Thursday. This, after I had been staying there 5 weeks in a row! This sort of change is common on business, and the Hitomi for example always accommodates it. Well, they got the $140 for that Thursday night but I'll never stay there again. The accommodations are irrelevant without flexibility.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Nov-2016 on Hotels
5out of 5
by A verified traveller

Great Hotel Near Everything

Posted 02-Nov-2016 on Hotels
Just on the out skirts of Sakae area so near everything. Short walk to subway. Very good hotel and service. A great bargain when they are running their special rates.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Oct-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Nagoya Tokyu hotel

Posted 20-Oct-2016
Hotel staff are friendly and helpful. Good location with airport shuttle in front of the entrance.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Oct-2016 on Hotels
5out of 5
by A verified traveller

Posted 07-Oct-2016 on Hotels
Stayed in Nagoya for the night and had a great experience. The area is full of awesome Japanese culture.