Na Chum Het Holidays from £741

Too quiet, access to amenities poor

The Staff are so kind and show what true customer service is. I also would like to send a special Thank you to Rose the day trip organiser, she is fantastic at her job. The location hotel is perfect a 5 min walk if that from the beach and easy access to nearby bars.The pool is also a nice size and breakfest has a nice selection.

We had a lovely stay at Nirvana. Our room was beautiful and spacious, overlooking the beach. The staff were helpful and friendly. The pool is lovely and the swim up bar was great fun. There are paddleboards available for free use throughout the day. We organised a snorkelling trip and airport transfer through the hotel and they were very helpful with organising these. We also rented a scooter from the hotel which was a great way to see the island. Breakfast was tasty and in a beautiful setting overlooking the beach. The location of the hotel is good, you can walk or take a short scooter/taxi ride to a range of restaurants and other beaches. The beach at the hotel is stunning and quiet. Our negatives were - we had dinner at the hotel one evening and although friendly, the service was extremely slow and we ended up leaving before dessert as we'd been waiitng so long. The food itself was lovely. The jacuzzi bath on the balcony of the room took a long time to fill. Bear this in mind if you opt for this room, you'll need to wait a while before each use. The shower was a bit dated with poor water pressure. Overall we had a great stay and would definitely return in the future

I stayed 2 nights in the 'Honeymoon Suite'. Railay West Beach is superb especially early morning before the boats arrive. Later it gets over-busy with continuous noise and too much shoreline taken up by the boats - it seems the national park need to get a grip on adequate regulation of numbers and pollution. The garden and pools setting is well designed and beautifully maintained - an oasis of peace. The honeymoon suite itself is spacious but somewhat dated and overdue for a refurb - a single cracked washbasin is not what you might expect at this price point. In particular the light switching is a joke involving 'a tour of the estate' to control but extraordinarily with no lights or control at the bedhead. That said buffet breakfast is great and staff were lovely.

Lovely place not too far away from krabi beach and nightlife