The first hotel staff gentleman was very nice and understanding. He really tried to assist when we needed to add an extra room because we had brought my sister and our children which we were not prior. The man that took over after him was rude. The kids wanted to swim so badly and the older ones wanted to get in the spa tub but it was dirty with brown dirt floating on top. I asked when do they clean it he stated as needed. I stated IT NEEDS IT. There were two dead roaches in the room. I would think they would have looked in the rooms prior to ensure cleanliness. The building was nice the free breakfast was accommodating and great for us. Location gives it a plus. Just a few things they need to work on.
Traveller from San Antonio
Situated in Kemah, this hotel is 1.1 mi (1.8 km) from Kemah Boardwalk and within 6 mi (10 km) of El Jardin Del Mar and Beacon …More
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.