Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Raleigh, NC

Great Location

Posted 24-Jul-2016
Pros: Free breakfast, strong Wi-fi, comfortable bed
Cons: The fire alarm went off twice during our stay and there wasn't much communication as to why.
Location: Close to outlet mall, speedway, numerous restaurants and shopping center
We were in town for Mustang Week, so this hotel was in the perfect location next to the speedway. It is also just across the street from the outlet mall, and we enjoyed being able to walk over there each day. There are also lots of restaurants nearby. The staff was friendly, and the included breakfast each morning was very nice. We would stay here again in the future.
4out of 5
by A verified traveller from PA

Great stay...except room smelled of cigar smoke

Posted 27-Jun-2016
Great stay by the Outlets. The only disappointment was the room smelled like someone smoked a cigar or e-vape in the room prior to stay. Otherwise, a great stay and great assistance at the desk when I notified them of the issue.
Comment from Hotel Management
28-Jun-2016 by Hotel General Manager, Hotel Management
Dear Jim, I appreciate that you've taken the time to reach out to us and to other Expedia users with your remarks. We value the feedback of all of our guests and are glad to hear that our front desk team was responsive to your needs when you made a complaint about the scent of your room. We do our very best to ensure that our guests abide by our non-smoking policy, but unfortunately, some still choose to break the rules. I apologize for any discomforts that this issue caused for you and I hope that it won't prevent you from returning to our hotel during any future trips to the Myrtle Beach area. We're looking forward to having you back! Regards, Jay Patel
5out of 5
by A verified traveller

This traveller left a rating score only Posted 06-May-2016 on Hotels
5out of 5
by Carrie from Centreville, MD

CCU Parents Should Stay Here. Great deal

Posted 03-May-2016 on Hotels
This is an excellent hotel for college students' parents. We are right up the road and not paying a fortune to stay on the beach. Very friendly staff as well v
Comment from Hotel Management
09-Jul-2016 by Hotel General Manager, Hotel Management
Dear Carrie, We sincerely appreciate the 5-star review and strong recommendation that you've left for our property here on Hotels.com. Thank you for letting us and others know that you had a 5-star stay here and that you found our hotel to be in a superb location for visiting nearby Coastal Carolina University. It's our goal to provide all travelers with such convenient and wonderful accommodations and we're glad to have your feedback. I hope that we'll see you again at move-in this fall (if not before then!). Regards, Jay Patel General Manager
4out of 5
by james H. from Chapin sc

Moving out of school

Posted 02-May-2016 on Hotels
We were moving our daughter out of college for the summer.
Comment from Hotel Management
09-Jul-2016 by Hotel General Manager, Hotel Management
Dear James, Thank you for choosing to make your hotel reservations at our Sleep Inn & Suites when you recently visited coastal South Carolina for a college move-out. We love being able to welcome university families to our area and hope that your daughter had a great year at school! I'm glad to see by your rating that you were generally pleased with the experience you had here. Your complete satisfaction is our goal, though, so do please let us know if there's anything we can do to make your next stay here an even better one. We are looking forward to welcoming you back in August for college move-in! Regards, Jay Patel General Manager
4out of 5
by A verified traveller

Awesomeness!!!!!

Posted 27-Apr-2016 on Hotels
Really enjoyed the room. Staff was wonderful. Not only would I stay here again and again, I would recommend this hotel to any & everyone.
Comment from Hotel Management
09-Jul-2016 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for letting us and others know that you were completely satisfied with the recent experience you had at our Sleep Inn & Suites hotel! We appreciate having your review to add to our page here and are very glad that you took the time to reach out to us with your remarks. If there's anything specific we can do to earn a full 5-star rating from you following your next stay here, please let us know about it. We hope that your travels will bring you to the Myrtle Beach area again very soon and that we'll have the opportunity to welcome you back to our hotel. Regards, Jay Patel General Manager
3out of 5
by A verified traveller

Posted 24-Apr-2016 on Orbitz
Nice! Rooms were smaller than expected but nice. Close to Beach for an overnight stay.
Comment from Hotel Management
28-Apr-2016 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for letting us know that you had an overall pleasant experience at our Sleep Inn & Suites hotel. We were glad to have the opportunity to welcome you as our guest and we appreciate the feedback you've left for us here on Orbitz. I am sorry for the fact that your room was smaller than you were hoping for, and I hope that you'll allow us to offer you a different room type during your next stay here. Your complete satisfaction is our #1 goal and we look forward to working very hard to earn a full 5-star rating from you following your next stay here. Regards, Jay Patel
3out of 5
by A verified traveller

Very Unhappy Couple

Posted 20-Apr-2016 on Hotels
First of all the hotel itself was good, but the experience we had both nights were very bad. First of all we were not made aware there was a concert going on at the speedway and it would be noisy and we couldn't sleep. The 2nd night there was a group in the lobby making a lot of noise and when we call the front desk the staff didn't do anything about the noise. When the group came up to the 2nd floor they were talking loud in the hall and opening and slamming doors up until about 2:30am. Nothing was ever done about the noise. My husband reported this to the front desk when we checked out on Sunday, April 17, 2016. We were very unhappy with our stay. Because of our experience we probably won't be back.
Comment from Hotel Management
02-Jul-2016 by Hotel General Manager, Hotel Management
Dear Valued Guest, I am sorry to hear that your stay here was not a pleasant one, and I sincerely apologize for the fact that you were disturbed by the noise from area attractions and other guests at our hotel. I am very sorry that our team members were unable to control the noise levels and I will speak to our staff about your remarks. We strive to provide a place of quiet relaxation for each of our guests and I will make certain that better efforts are made by our team to control the noise levels from here on into the future. I hope that you'll be able to return to this area soon, and that you'll allow us to welcome you back to our hotel. We'd love to have another chance to provide you with a 5-star experience. Regards, Jay Patel General Manager
4out of 5
by A verified traveller

Posted 12-Apr-2016
Very clean, polite staff, room was well decorated and shower/bathroom was immaculate. Everything worked as expected: air conditioner, water, lights, tv, etc. Very modern decoration. Would definitely recommend to friends.
Comment from Hotel Management
15-Apr-2016 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for writing such wonderful remarks about our hotel here on Expedia! We loved having you as our guest and appreciate that you've taken the time to let us know about all of the things you enjoyed while you were here. We also appreciate the knowledge that you'd feel comfortable recommending our property to your friends. If there's anything we can do to make your next stay here an even better one, please let us know about it at check-in. Your complete satisfaction is our #1 goal and we look forward to working hard to earn a full 5-star rating from you following your next stay here. Regards, Jay Patel
5out of 5
by Zakiriya

This traveller left a rating score only Posted 11-Apr-2016 on Hotels