Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
99% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Blacksburg, VA.

For the Price, it Works

Posted 18-Jan-2016
Pros: Location and price
Cons: Breakfast
One staff person, who checked us in, had a slight language problem. and we thought the breakfast was *very* weak. But for the price, the room was acceptable, and the location, across the street from Tanger on 501, and close to Bypass/31, worked for us.
Comment from Hotel Management
23-Jan-2016 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for letting us know that you were generally pleased with the value you received from our hotel based on the price that you paid to stay here. We appreciate both the positive and negative remarks you've made regarding your visit to our property and we will be using your feedback to ensure that we continue to make the changes we need to to provide a completely superb experience to each of our guests. I hope that you'll give us another chance to provide you with lodging during your next visit to the Grand Strand. We are looking forward to working hard to earn a 5-star review from you following your next stay at our Sleep Inn & Suites. Regards, Jay Patel
4 out of 5
Recommended
for Everyone
by A verified traveller

Started out rocky but good recovery

Posted 07-Jan-2016
Had reserved a king but was given a dbl - changed to a queen but had to move to another bc the shower head wouldn't stay put. All is good. Staff responded well and corrected. Said kings were being painted vmothing critical. Enjoyed my stay and will be back again.
Comment from Hotel Management
13-Jan-2016 by Hotel General Manager, Hotel Management
Dear Valued Guest, Thank you for letting us know that our team members did their best to ensure that your stay here went well. I am sorry to hear that there were several problems when you initially arrived at our hotel, but I'm glad that they did not cause any lasting inconveniences or discomforts for you. It is our goal to provide a superb experience for each of our guests and I hope that you'll give us another chance to welcome you here during your next visit to the Myrtle Beach area. We are looking forward to welcoming you back to our Sleep Inn & Suites and we hope to earn a full 5-star rating from you following your next stay here. Regards, Jay Patel
2 out of 5
by A verified traveller from New Jersey

This Choice Hotel, Not a good choice

Posted 01-Jan-2016
Pros: The employees were nice and friendly.
Cons: The rooms! Cover the cement walls. Perform a deep thorough cleaning of rooms where you know guests will be checking in. Check all crevices for bugs.
Location: Directly across from Tanger outlets. Behind a Kangaroo gas station/convenience store. Close to beach and restaurants.
Nice exterior. Close to shopping, restaurants, beach. Nice front desk employees. My problem is with the room. Immediately upon entering, the room smelled stale. There were gnats flying around sink area which is outside of bathroom. I noticed a dead "bug" on the closet track when I opened the closet door to get the luggage rack. Wipe stains on toilet seat; like someone had wiped down the toilet seat with a wet rag. There was a live bug crawling on my bf's bag which was sitting on top of the table the next day. The bed was subpar. I wiped down every surface with antibacterial/disinfectant wipes then followed with lysol. The cement walls were uninviting. You get what you pay for. I find it near impossible to find a 4-5 star hotel in the myrtle beach/conway area.
Comment from Hotel Management
07-Jan-2016 by Hotel General Manager, Hotel Management
Dear Valued Guest, I am sorry to hear that you did not have an excellent experience during your recent stay at the Sleep Inn & Suites in Myrtle Beach, SC. I have addressed your remarks along to our team and I apologize for the discomforts that you ran into while you were here. This is certainly not typical of what we strive to offer guests at our hotel and I hope that you'll give us another try during your next visit to the Grand Strand. We are looking forward to welcoming you back to our hotel and we hope to earn a full 5-star review from you following your next stay here. Regards, Jay Patel
4 out of 5
Recommended
for Everyone
by A verified traveller from Charleston, SC

Posted 29-Nov-2015
Nice hotel. Didn't get to experience it fully due to our late check in and having been gone all day. Very quiet though and the price was nice.
Comment from Hotel Management
01-Dec-2015 by Hotel General Manager, Hotel Management
Dear Michelle, I am very pleased to hear that you enjoyed your overall accommodations at our property, though I'm sorry to know that you checked in late and were not able to take advantage of many of our amenities. I hope that you'll be able to arrive much earlier during your next visit here and that we will have the chance to deliver a 5-star experience to you. We appreciate your feedback and are looking forward to being able to welcome you back to our Sleep Inn & Suites hotel soon. Regards, Jay Patel
4 out of 5
Recommended
for Families
by Madeline

This traveller left a rating score only Posted 29-Sep-2015 on Hotels
4 out of 5
Recommended
for Families
by John from Point Pleasant, NJ

CCU Family Weekend! Nice place to stay!

Posted 29-Sep-2015 on Hotels
We were visiting our son who attends CCU for Family Weekend. The hotel was clean, had a nice breakfast and clean/comfortable rooms. The staff was very friendly and willing to help in any way possible. Definitely would recommend and will look to book again for future visits to CCU. Located about 10 min from campus.
Comment from Hotel Management
19-Dec-2015 by Hotel General Manager, Hotel Management
Dear John, Thank you for choosing to stay with us when you recently visited nearby Coastal Carolina University to see your son. I hope that you had a wonderful time with him! We appreciated the chance to provide you with lodging during your trip and are glad to hear that you were so pleased with our property. If there's anything we can do to make your next stay here an even better one, please let us know about it when you check in. We hope to see you here in Myrtle Beach again very soon! Regards, Jay Patel General Manager
4 out of 5
Recommended
for Families
by Christopher from Charlotte

Happy trip to family weekend at coastal

Posted 29-Sep-2015 on Hotels
Stayed one night while attending family weekend for coastal Carolina university. We usually stay at comfort in next to school how they were full and the last few times we stayed there we had issues Sleep in was quite nice for the price, it was clean and the staff was responsive to our needs and I most likely will use this property for all my visits to see my daughters at school
Comment from Hotel Management
12-Dec-2015 by Hotel General Manager, Hotel Management
Dear Christopher, I'm glad to hear that you decided to give our hotel a try during your recent visit to this area. We loved being able to welcome you to our Sleep Inn & Suites and I appreciate that you took the time to let us know that you were very satisfied with your first stay at our hotel. We're looking forward to being able to welcome you back during your future trips to visit with your daughter at nearby Coastal Carolina University! I hope that we'll always provide you with such an excellent experience. If there's anything we can do to earn a full 5-star rating from you following your next stay here, please let us know. We look forward to seeing you soon. Regards, Jay Patel General Manager
4 out of 5
Recommended
for Families
by Kevin

This traveller left a rating score only Posted 26-Sep-2015 on Hotels
3 out of 5
Recommended
for Families
by Dandridge

This traveller left a rating score only Posted 25-Sep-2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveller

Posted 22-Sep-2015 on Hotels
Everything was clean and nice. Staff was very friendly. Would definitely stay here again.
Comment from Hotel Management
12-Dec-2015 by Hotel General Manager, Hotel Management
Dear Valued Guest. Thank you for letting us know that you were completely satisfied with your recent stay at the Sleep Inn & Suites near Outlets in Myrtle Beach, SC. We loved having you here and appreciate knowing that our team earned a 5-star review from you following your visit to our property. It is our goal to provide clean, comfortable, and welcoming accommodations, along with superb service, to all of our guests. We appreciate all of your remarks and hope that you'll be able to plan another trip to the Grand Strand soon. We're looking forward to welcoming you back to our hotel for another excellent experience. Regards, Jay Patel General Manager