We sincerely apologize for the inconvenience you experienced during your stay with us. It is disheartening to hear that the elevator was out of service, especially after a pleasant evening. We understand the frustration of having to climb six flights of stairs, and we truly appreciate your patience and understanding in this matter. Please be assured that we have addressed the elevator issue to prevent any recurrence in the future. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a much smoother and enjoyable experience. Thank you for choosing North Shore Resort, and we look forward to serving you better in the future.

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that all our guests feel welcome and have everything they need during their time here. If you ever find yourself back in the area, we'd love to host you again! Safe travels!

We're delighted to hear that you had a great experience with us! Your satisfaction is our top priority, and we can't wait to welcome you back for another enjoyable stay. If you have any special requests or preferences for your next visit, please don't hesitate to let us know. Looking forward to seeing you again soon!

Thank you for sharing your feedback regarding your recent stay with us. We're truly sorry to hear that your experience did not meet your expectations, particularly with the limited availability of amenities during the winter season.We understand your disappointment regarding the closure of our indoor pool, hot tubs, and putt-putt facilities in February. We strive to communicate any closures or limitations to our guests in advance, and it's regrettable that you were not adequately informed prior to your arrival. Please accept our apologies for any inconvenience this may have caused.Your feedback about the TV guide is also noted, and we apologize for any inconvenience caused by the lack of this information. We will certainly take this into consideration for improvement.We appreciate your valuable insights as they help us identify areas where we can enhance our guest experience. We hope to have the opportunity to welcome you back in the future, perhaps during the summer when more amenities are available, to provide you with a more enjoyable stay.

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the availability of the indoor pools and hot tubs. We understand how disappointing it must have been to discover that these amenities were not operational during your visit, especially if that was a key factor in selecting our establishment.While we strive to ensure all amenities are available for our guests' enjoyment, unforeseen circumstances can occasionally arise. We regret that we did not meet your expectations in this regard and acknowledge the frustration it caused.We value your patronage and would like to make amends for the inconvenience you encountered. If you would be willing to give us another chance, we would love the opportunity to provide you with a more enjoyable experience during your next visit. Please don't hesitate to reach out to our management team directly so that we can discuss how best to accommodate you.Once again, we apologize for any disappointment caused, and we hope to have the chance to restore your faith in our establishment.

Thank you for your positive feedback regarding your recent stay with us. We're delighted to hear that you had a great experience overall.

Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconveniences you encountered during your time here.It's disheartening to hear about the issues you faced with the hot water, heating, and television in your room. Providing a comfortable and enjoyable stay for our guests is our top priority, and we regret that we fell short of your expectations in these areas.Please know that your comments have been shared with our maintenance and housekeeping teams to ensure that these issues are addressed promptly and to prevent similar occurrences in the future. Your feedback is invaluable to us as it helps us identify areas for improvement.We truly appreciate your patience and understanding throughout these challenges. If there's anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to us directly.Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back for a much-improved experience.

We apologize for any inconvenience you've experienced during your stay. As this property is currently undergoing construction, some amenities may not be available as advertised. We have noted on all of our online sources that some of our ammenties are closed for the season. Your feedback regarding the lack of indoor pools, ice machines, and the condition of the beds is duly noted and will be addressed with the management team to ensure a more comfortable experience for future guests. We appreciate your understanding and patience during this transition period. If there's anything else we can do to improve your stay, please don't hesitate to let us know.

Ashely,Thank you for the review. We are glad you enjoyed your stay and hope to see you back soon!

Thank you for the great review. I am glad that you enjoyed your time with us here at Northshore. I look forward to seeing you again on your next trip.

Amy, I am glad that you enjoyed your recent visit to Northshore. It is good to hear that you had a nice quiet vacation with us and will be revisiting us again in the coming year.

James,Thank you for the review. I apologize that the room seemed dated. We are renovating the North Shore Ocean Front Hotel starting on 11/6/23 to address these concerns.We hope that you will give us another chance in the future.

Kerry,Thank you for the review. I apologize for any issues you had during your stay. I hope that you will give us a second chance in the future.

Brenda,Thank you for the review!

Frederick thank you for your review. I am glad that you enjoyed your time with us. I apologize if there was some miscommunication in regards to daily housekeeping service, we do provide a daily trash and towel service for the guest should you not want it then you would just turn the housekeeper away.

Thank you for your review. I apologize that you had these issues while staying with us. I will speak with housekeeping to see why you didn't get the daily trash and towel service we provide. I will also check with front desk concerning the wrist bands as if you are staying during the early week when the Waterpark is closed you wouldn't need the wrist band. However if you are staying over the weekend our Waterpark is still open weather permitting.

Edward, i am glad that you and the wife enjoyed our resort. We are working hard to add and update the property and what we have to offer our guest. I look forward to seeing you and the misses again in the near future.

Thank you for the review. I am glad that you enjoyed your time with us. We will certainly take a look at the mattress in the room you occupied and change if needed. I hope to see you again in the future.

Lonnie thank you for the 8 star review. I am a little confused with your comment as you stated it wasn't ok for a weekend stay. What can we do better to improve our service. I will reach out to you directly to learn more.

Thank you for the great review. I am glad that you enjoyed our time with us and hope to see you again soon.

Thank you for the review. We are glad you had a great stay and hope to see you back soon!

Charles thank you for the review. I appreciate your time and I am glad that the room suited your needs. I apologize that we fell short in regards to the upkeep of the hot tub during your stay with us and this is being addressed as I type. I hope that you will afford us another chance in the future.

Thank you for the 4 star review. I am glad that you enjoyed your time with us. I look forward to seeing you again in the near future

Thank you for the 5 star review. I am thrilled you enjoyed your stay with us. I hope to see you again in the future.

Thank you for the review. The mini-golf will be open again in February. I apologize fo the inconvenience.

Thank you for the review. I would like to learn how we could improve our rating and will reach out to you to get more specifics if that would be ok.

Thank you for the review. I am sorry that you had an unpleasant time and hope that you will give us a second chancec in the future

Virginia thank you for the review. I am glad you enjoyed your time with us and look forward to seeing you again in the future.

Kim, Thank you for the review! We hope to see you back soon!

Thank you for the review

Lurie,Thank you for the review. I apologize for the issues you had with the floors. We will be looking into it.

Paula thank you for the review. We are glad that most of your experience was a pleasant one with us. We apologize that you encountered unwanted guests when you walked into your room. I will have our Pest Company come out and inspect and treat the unit.

Eva thank you for your review. I am glad that you enjoyed your time with us. I apologize for the unwanted guest and will have our pest company treat the room and rooms around it that you occupied.