2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Santa Marina, a Luxury Collection Resort, Mykonos

5 out of 5
Santa Marina, a Luxury Collection Resort, Mykonos
Ornos Bay, Mykonos, Mykonos Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 56 reviews" "
Rating 8 - Good. 18 out of 56 reviews" "
Rating 6 - Okay. 3 out of 56 reviews" "
Rating 4 - Poor. 4 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

NICOLLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great dining options, very helpful staff! Complimentary breakfast and shuttle a plus!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. I would recommend it. very classy. relaxing. lovely staff
Stayed 1 night in Jul 2023

10/10 Excellent

Marko

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2023
Response from Leonidas A. on 14 May 2023
Dear Marko,Thank you for your positive feedback. We are looking forward to welcoming you back!With best regards,Leonidas AnagnostouGeneral ManagerSanta Marina, a Luxury Collection Resort, MykonosT.: +30 22890 23220

10/10 Excellent

DARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great views, accommodating staff.
Stayed 4 nights in May 2022

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful. Rooms are very nice and spacious. The king bed is huge. The food at Buddha beach bar is delicious.
Stayed 3 nights in Sep 2021

8/10 Good

REVITAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best resort in Mykonos With best service
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s gorgeous and best hospitality ever. Great time spent
Stayed 2 nights in Oct 2019

8/10 Good

Sophia

Stayed 2 nights in Aug 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect views
The beach and views were to perfection!
Stayed 3 nights in Jul 2019

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort
It was truly Incredible
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
problems with checking in and being downgraded a room category without even being told about. Eventually managed to check in to the correct room category which still had dirty glasses in the room. the cleaning of the room on a daily basis was really poor with often dirty dishes and glasses just being left behind. people knocking on the door and trying to come when there is a do not disturb sign (which was missing from the room in the first place and had to request one). all in all not the right level of service from a five star hotel
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Ratana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff very nice but no spoone in the room for coffee when put sugar in. Our ferry got cancel we need to exchange new ticket but staff told us can used same ticket Goof thing we call and right away go exchange new ferry ticket
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience. Hotel staff was courteous and friendly.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was fantastic. The hotel stay was the best. This hotel and staff are a 10 plus. Will return .
Stayed 2 nights in Sep 2018

2/10 Terrible

Lex, Miami

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
WORST hotel staff for a 5 star hotel. Do not recommend if you’re looking for the utmost standard in luxury hotels especially from someone who travels several times per month. Better off staying in a villa and hiring your own staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good hotel.
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!!!
It was dreamy!! The colors, the food, the water, the energy. Loved every minute of it. Was the exact reset I needed. I can't wait to go back!!
Stayed 3 nights in Jun 2018

4/10 Poor

Patricia, Chicago

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Go somewhere else. Buckle and dime you
Elevator always broken so you had to walk up and down huge steps to get anywhere. Free shuttle from town-forget it. 12:05 shuttle back to hotel was 1/2 hour late so we got picked up at 12:30 am and the little shuttle bus was not big enough so two 6-4 men had to climb in trunk of bus for 20 minute ride back to hotel. No joke. Waiter asked if we wanted water when we sat down-only to find out when check came that we were charged US $14.70 FOR WATER! We talked to guest relations and they did absolutely nothing. And, in room they have Welcome Card by coffee maker. Open card-blank inside. So we made two cups of coffee. Only to find out that each coffee pod was 4 euro. Ridiculous. All of this-go somewhere else. Plenty of 5 star places to stay. Every waiter, every person who worked there had their hand out for tips. They nickle and dime you. Go somewhere else-plenty of other places to choose from. Dinner, drinks and lunch was so expensive for what you got. $12 US for a beer. Ordered Cod for dinner-fifteen minutes later waiter came back and said they were out of cod so he wanted to sell me a more expensive red fish. Run from this place!
Stayed 2 nights in May 2018

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Take me back to Santa Marina
Second stay in 3 weeks . Had gone to Menorca, but weather was bad so bailed out and high tailed it back to Santana M . The room was not as nice (small ) as first time and had bit of a persistent musty smell (air con filter?). Otherwise lying by pool, looking down on beach and up to hotel and stunning blue sky beyond was just marvellous. Ate at Buddha Bar . Certainly as good as any restaurant on the island . Expresso Martinis there definitely the best . Saturday night turned out to be Party Night . Great music . Great crowd . Great fun.
Stayed 4 nights in Sep 2017

10/10 Excellent

christine, Enfield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
The Santa Marina offers a perfect place to relax and recharge. The rooms are beautiful and clean with great views over the bay. The gym is well equipped for those that wish to use it. The Bhuddha bar is a great place to eat at night and during the day is a lovely beach restaurant. The beach bar staff are very friendly as well as the reception staff. If you want to relax then the Santa Marina is for you.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Marina
The Santa Marina is an exquisite resort hotel. If you want to be removed from the hustle and bustle of the island, have some quite solitude on a private beach and feel a bit indulgent, then it's perfect. My husband and I, though, prefer to feel a bit more connected to the local scene than the Santa Marina allows. One must take a taxi or the hotel shuttle into town, or to the popular beaches. The restaurant on site, the Buddha Bar, is high quality and absolutely delicious, but it's very expensive. A short walk will get you to dinner at great eateries that cost a lot less.

8/10 Good

Keith, Paradise Valley, AZ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property away from the bustle
This Starwood luxury property is a modern oasis in Mykonos. Being in the town of Ornos, a 10 minute drive from the great shopping and splendor of old town, makes this property quiet and an oasis from the chaos of the masses. The property is about a half hour walk to the old town - not recommended due to dangerous streets (narrow, crazy drivers, twisty turns, no sidewalks, etc.). Th eproperty has two nice pools and a private sea-side beach. Also a Buddha Bar associated with the one in Paris - but quite tame and closes for the winter in late September. Very nice breakfast buffet. Free wifi, but poor bandwidth in the rooms.

8/10 Good

professional, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food. Excellent beach. Excellent news.
Very relaxing. One of the better places on the coast.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beach front resort in a delightful setting
This is an excellent beach front resort in a delightful setting with fabulous views. The design and layout is pleasing and the property is generally well finished and maintained but is difficult to negotiate for anyone who has a problem moving about. Room and bathroom quality is excellent as are the beds which are extremely comfortable. Food quality is of a high standard. So it is a great pity that the quality of staff fails to match the above standards. Our party preferred to stay around the main pool during the day rather than go to the beach. However, it's clear that the management pay little attention to the pool area and encourage guests to go down to the beach. On both the Friday and Saturday during our stay, a wedding had been booked and the pool area became a thoroughfare for all the equipment for the weddings to the point where it became impossible to enjoy a quiet morning by the pool. The management clearly did not have a system in place to deal with this and when it was brought to their attention, the response was more confrontational and defensive rather than a sincere attempt to appease our party. For a hotel with a 5 star rating this was unacceptable. Some of the waiting staff were very pleasant and did their best to live up to the hotel's rating, but others seemed unhappy to be there and provided service begrudgingly. This inconsistency in service let down the hotel and marred what should have been a relaxing and hassle-free stay.

8/10 Good

Estera

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience!
good service, amazing breakfast included. location was a little out of the way as it was on the end of the island, but there was a free shuttle to town, easy access to the water taxi to access nearby beaches, and plenty of bus service, and the private beach was very much worth the location. Staff was very friendly, restaurants all very good, and bar tended Alex was amazing, she took great care of us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
My daughter and I stayed here for 3 nights and had a wonderful stay. Wold not change a thing. Picked us up at airport, had a lovely sunset dinner by the sea and the beauty continued. Beautiful private beach, amenities and so very peaceful. Wonderful buffet brunch each morning overlooking the sea. Will stay again next visit which will,probably be next year.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, hotel away from the crowds of tourists
Upon check-in, we were served a delightful welcome cocktail and were told that we had been upgraded to a nicer room. The room was comfortable, clean and well decorated. The private patio was quite large with a beautiful water view. The staff were attentive and the breakfast served each morning was beyond expectations. The service on the beach was lacking (we had to go up to the bar instead of being served on the beach loungers) but it was the end of the season and they only had one person working so we didn't mind. There were not enough people at the beach to need two people.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treat
Wonderful hotel in almost every way, and only private beach in Mykonos. Couple of warnings: 1) if you dislike stairs, there are a lot to get to the beach. 2) Semi-frequent bus service to Mykonos Town (but you can get cheap taxis). Ornos is nice but small. Nonetheless, definately recommend.

8/10 Good

Erica, Denver

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Hotel, Awful Service
While we loved the location and hotel itself, the service was WAY below marginal. We had to beg to get drinks by the pool and other than a couple of instances when we were at a restaurant everything took 3 times longer than it should have to get food or drink. While I think the hotel is a nice place to stay, they could get rid of half their staff if they just had 5 people actually working hard around there -- probably would be able to drive the price of stay down too.

10/10 Excellent

Deborah, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
A superb choice
We enjoyed our 5 days here immensely. The resort is in a superb location, we loved being in Ornos and walked into the local village every evening for dinner. The staff were efficient and courteous. The breakfasts were long and leisurely and the food was of a good quality. The only negative was that we wished to go into Mykonos each day for a walk around the sights, and the hotel only has one shuttle into the town during the day. Surely, with the amount that we pay for a room, and the amount of people staying there, they could organise a shuttle into town a little more often than once daily. Since the town was only 5 mins away by car, it's not too much to ask.

10/10 Excellent

robert, san diego, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Just remember this hotel is built on a hillside, and if you want ocean views you need to be on a hill side and yes there are stairs you must climb to get you from point a to point b. The private beach at the resort has finer sand than Paradise (which was very coarse). The private beach was situated such that it blocked most of the winds but not all, which was just fine. The included breakfast buffet was more than adequate to get you through the day. The Air conditioning and internet were a bonus. There are no pay phones, so you'll need to pay the minute fee if you plan on using your calling card. Ornos bay is just 3 blocks down the hil, an easy walk for lunch or dinner or to get the bus. However, I would recomend paying for a taxi 10euro to Mykonos town, or 14euro to paradise. would recomend.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

MARCELO

Stayed 5 nights in Sep 2022

6/10 Okay

Karin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quando cheguei ao hotel com a minha esposa fui muito bem recepcionado e bem instalado no meu quarto do hotel. Achei a estrutura do local fantastica, a praia , a piscina, o restaurante, o hotel e o quarto. O servico em um geral foi bom, tirando um fato que aconteceu na nossa estadia. Eu aluguei um Smart eletrico na locadora Hertz no aeroporto, como carro eletrico nao é uma coisa que eu estou acostumado, DURANTE A ESTADIA O HOTEL SIMPLESMENTE SE RECUSOU EM CARREGAR O CARRO ELETRICO. Nao fui bem tratado pela gerente do hotel, nao resolveram meu problema . E ERA SIMPLESMENTE COLOCAR O CARRO NA TOMADA, NAO POSSUIA MISTERIO NENHUM.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble!! Un sueño de lugar
Stayed 3 nights in May 2019

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendide
Hôtel splendide, personnel aux petits soins. Literie et propreté irréprochable. Les jardins sont un enchantement. Parfait absolument parfait. Dommage pour les suppléments très surprenants (café à disposition en chambre moyennement 4 € par pastille !) petit déjeuner en chambre payant....
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!
Excelente estadia! Hotel luxuoso e muito confortável. Recomendo!
Stayed 2 nights in Aug 2017
Response from Leonidas Anagnostou- Hotel Manager on 5 Sept 2017
Thank you for your kind words and excellent feedback. We are looking forward welcoming you back to our Resort.

8/10 Good

Tak chung terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michela, Napoli, Italia

Liked: Staff & service, property conditions & facilities, room comfort
Molto ventilato
Comodo per la spiaggia, anche se troppo ventilato.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel für Paare und Familie
Lage vom Hotel perfekt. Restaurant im Hotel super- leider etwas teuer....

10/10 Excellent

Thomas Holzapfel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort