Ratings based on 33 Verified Reviews

3.9 out of 5
59% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Good for one night stay

Posted 20-Jun-2018 on Hotels
Good hotel and great service. The "floats" museum is worth the trip to this town. Good breakfast. The only negative was the bed covers were plyester.
Comment from Hotel Management
24-Jun-2018 by NUll, Hotel Management
Thank you very much for staying at Mutsu Park Hotel. I am happy that Ienjoyed my stay in Shimokita Peninsula. We are pleased very much with compliments for breakfast. The hotel has two kinds of breakfast. For Japanese breakfast, five types of side dishes such as grilled fish are attached. You can eat rice, miso soup, natto, etc. many times. Also the menu changes everyday and you can enjoy it even on consecutive nights. Bread There are mini salads and boiled eggs for breakfast. You can choose your favorite bread and the number of bread from white bread and millet bread. Softdrinks, coffee, yoghurt, people who eat breakfast can enjoy freely. When you come to the hote, please try to eat again. Thank you very much for your contribution during valuable time, We are looking forward to seeing you again. Thank you very much.
5 out of 5
by Neil

Mutsu - a great central exploring location

Posted 20-Sep-2017 on Hotels
Great little business mans hotel in Mutsu - however there's not a lot to do in Mutsu itself (which we knew) but it is a great place to explore the Shimokita peninsula. We hired a car and went all over the peninsula as well as a day trip to Aomori. The hotel breakfast was basic but well presented and included in the price. Wi-fi a little outdated as it has individual routers for each room. Worked fine during the day, but at evening times, when all the guests returned from the nearby construction etc jobs and logged on then it slowed down considerably. Staff speak very little English and the location is a lot further from the JR station than several other hotels. The neighborhood is a bit run down with quiet a few deserted or derelict buildings, but it felt very safe and if you are prepared to get out and wander around there are some little gems in the old shops worth a look. The tea shop immediately across the road in the photo is very interesting and has great reasonably priced local teas for sale. Hotel is located in the same street as the local bus terminal so getting to and from the Shimokita station is very easy - 240 yen each way. Hotel is also located right next door to prefectrual tourism office - staff there are also very helpful but virtually no English spoken.
Comment from Hotel Management
11-Oct-2017 by murakami, Hotel Management
Thank you very much for choosing Mutsu Park Hotel. I am very pleased that you enjoyed your stay in Shimokita. You can go to downtown area where many convenience stores, local cuisine shops, taverns etc. are located within a 5-minute walk from our hotel. Moreover, it is about 1 minute on foot to the supermarket which is open from 9 am to 20 o'clock, I think that it is convenient for shopping while staying. From Shimokita station, it takes about 10 minutes by car and there is a bus terminal 1 minute walk from the hotel so if the bus is running, It is about 15 minutes by bus. Please do not hesitate to contact the hotel if you have any questions on bus service hours . And we are sorry for the inconvenience caused by WiFi connection this time. Please feel free to contact the front desk if there is any inconvenience. In order to prevent such inconveniences again in the future, We informed all the staff. We would like to continue to devote our way to providing better service. I'm really sorry this time. Thank you very much for your valuable opinion. Thank you very much for your contribution during this precious time. Thank you. Thank you very much for your compliments during this valuable time. We look forward to seeing you again. Thank you.
5 out of 5
Recommended
for Everyone
by a verified traveller from Thailand

Super staff

Posted 27-Jun-2017
Front desk staff is super helpfull and basically made my stay a very enjoyable experience. I stayed 2 nights and would have liked to stay another night but unfortunately the hotel was fully booked. Really enjoyed my stay and days cycling through Shimokita peninsula!
Comment from Hotel Management
02-Jul-2017 by Mutsu Park Hotel, Hotel Management
Thank you very much for your feedback and compliments on our service. We are very pleased to hear that you enjoyed your stay and site seeing in Mutsu with your bicycle. We hope you liked Thankfully our hotel is often fully reserved even on weekdays. We highly recommend you to make an early reservation so that you can stay as long as you need. We look forward to welcoming you back to the Mutsu Park Hotel. Thank you, again!
5 out of 5
by a verified traveller from Garmisch-Partenkirchen

Great hotel for the festival and Osorezan bus

Posted 02-Sep-2016 on Hotels
This is a clean and modern business hotel with a view over the city. It is located far away from the train station (around 10 minutes by taxi), but in the middle of Mutsu city. The Mutsu Childrens Nebuta Festival Parade starts practically across the street and goes right by the hotel. The city bus station (from which you can go to the Osorezan) is a few minutes walk from this hotel.
Comment from Hotel Management
07-Sep-2016 by General Manager, Hotel Management
Thank you very much for your feedback and compliments on our service. We are very pleased to hear that you enjoyed your stay. Coming season in autumn mountain also autumn leaves, Shimokita is very beautiful. You can enjoy the scenery of the Shimokita different from the summer. We look forward to welcoming you back to the Mutsu Park Hotel. Thank you, again.
5 out of 5
by Marvina from Misawa Japan

Mitsubishi Bay

Posted 26-May-2015 on Hotels
We had a great stay staff was friendly and helpful. The restaurant next door is highly recommend, we had a wonderful Japanese style steak dinner.
Comment from Hotel Management
02-Apr-2016
Thank you very much for your feedback and compliments on our service. We are very pleased to hear that you enjoyed your stay. We look forward to welcoming you back to the Mutsu Park Hotel. Thank you, again.
4 out of 5
by a verified traveller

Posted 05-Nov-2018
当日予約で遅いチェックインにも関わらず、とても丁寧に対応して貰いした。ありがとうございました。 お部屋も快適でした。
Comment from Hotel Management
08-Nov-2018 by null, Hotel Management
この度はむつパークホテルをご利用頂きまして、誠に有難うございます。 スタッフの対応にお褒めの言葉をいただき、一同大変喜んでおります。 御宿泊にもご満足いただいたご様子、大変嬉しく存じます。 これからも、おもてなしの心を第一にお客様にご満足いただける滞在を提供できるよう、一層努めて参ります。 当ホテルでは、24時間フロントにスタッフがおりますので、チェックイン時間が遅い方や朝早い時間にチェックアウトされる方にもにもご安心いただけるかと存じます。 是非ご活用くださいませ。 この度は貴重なお時間の中、温かいお言葉を頂きまして、誠に有難うございました。 又のご来館をスタッフ一同、心よりお待ち申し上げております。
4 out of 5
by a verified traveller

Posted 22-Oct-2018
繁華街に近く食事に困らない。 コンビニも近い。 コスパ良い。水とコーヒーがフロントで飲める。充電コンセントがいくつもあり便利。
Comment from Hotel Management
30-Oct-2018 by NUll, Hotel Management
この度はむつパークホテルをご利用頂きまして、誠に有難うございます。 ご宿泊にご満足いただけましたご様子、大変嬉しく存じます。 御投稿にもございます通り、当ホテルより徒歩5分程の場所が居酒屋さんや郷土料理のお店が中心の飲食店街となっております。 地元の食材を扱うお店も多数ございますので、下北の食を存分にご堪能いただけるかと存じます。 フロントにて飲食店のMAP等のご用意もございますので、お店選びに迷われた際は、お気軽にスタッフまでお声がけくださいませ。 フロント横に設置しておりますコーヒーマシンは24時間無料でご利用いただけます。 常に挽きたてでのご提供で、皆様より大変ご好評いただいております。 また、コーヒーマシン横にウォーターサーバーも設置致しており、どちらも24時間、無料でお使いいただけますので是非ご自由にご利用くださいませ。 この度は貴重なお時間の中、温かいお言葉を頂きまして、誠に有難うございます。 又のご来館をスタッフ一同、心よりお待ち申し上げております。
3 out of 5
by a verified traveller from 千葉県

Posted 15-Aug-2018
大浴場がない、夕飯食べる場所がない、朝食バイキングではない、エレベーターが一台しかない、セントラルエアコンで温度調節が出来ない、吸気換気穴がないがマイナスで、洗濯機3台、乾燥機3台、洗剤無料、アパホテルカードでポイントたまる、近所にビジネスホテルがない、ビジネスルームには大型コピー機が置いてあるがプラス。
Comment from Hotel Management
01-Sep-2018 by Null, Hotel Management
この度はむつパークホテルをご利用頂きまして、誠に有難うございます。 御投稿の通り、当ホテルは館内に大浴場や夕食の提供がございません。 館内客室は、和室と1階にございますバリアフリー対応のツインルームを除いて、全てユニットバスのご用意となっております。 バスタブのサイズは、大人の方が足を伸ばしてもゆったりとできるサイズかと存じます。 夕食が館内で提供が無いため、皆様には当ホテルより徒歩5分程の場所にございます、居酒屋や下北の郷土料理を提供しているお店が中心の飲食店街をご案内致しております。 下北でも特に大きな飲食店街となっておりますので、下北の食を存分にご堪能いただけるかと存じます。 フロントにて飲食店のMAPやグルメガイド等のパンフレットのご用意もございますので、お気軽にフロントまでお声がけくださいませ。 洗濯機、乾燥機、ビジネスルームは、24時間無料でお使いいただけます。 ご自由にお使いくださいませ。 今回いただきましたご意見を真摯に受けとめ、快適な滞在を提供できるように、改善に努めて参りたく存じます。 この度は貴重なお時間の中、ご投稿頂きまして、誠に有難うございました。 又のご来館をスタッフ一同、心よりお待ち申し上げております。
4 out of 5
by a verified traveller

Posted 12-Aug-2018
どの面をみても普通。特別おもてなしはないし、特別綺麗汚いはない。特に問題とするとこもなし。 ただ駅から非常に遠いというだけ。
Comment from Hotel Management
16-Aug-2018 by Null, Hotel Management
この度はむつパークホテルをご利用頂きまして、誠に有難うございます。 しかしながら、ご満足いただけるご滞在を提供できず、誠に申し訳ございませんでした。 御投稿にもございますが、当ホテルは下北の駅からお車ですと約10分程の場所にございます。 お車をご利用でない方には、バスをご案内致しておりますが、ホテル近くまで来るバスには本数や時間に限りがございます。 ご不明な点がございましたらご連絡いただければ、ご一緒にお調べ致します。 お気軽にお問い合わせくださいませ。 今回いただきましたご意見を真摯に受け止め、お客様に快適なご滞在をご提供できます様、スタッフ一同一層努めて参りたいと存じます。 又のご来館をスタッフ一同、心よりお待ち申し上げております。
4 out of 5
by a verified traveller

一泊しました

Posted 03-Jul-2018 on Hotels
とても丁寧な対応をしていただいたのでまた機会があったら利用したい。
Comment from Hotel Management
05-Jul-2018 by Null, Hotel Management
この度はむつパークホテルをご利用頂きまして、誠に有難うございます。 ご宿泊にご満足いただけたご様子、大変嬉しく存じます。 スタッフの対応にもお褒めの言葉をいただき、一同大変喜んでおります。 これからも、おもてなしの心を第一にお客様にご満足いただける滞在をご提供できるよう、一層精進してまいりたく存じます。 この度は貴重なお時間の中、温かいお言葉を頂きまして、誠に有難うございました。 又のご来館をスタッフ一同、心よりお待ち申し上げております。