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Reviews of Delta Hotels by Marriott Muskegon Convention Center

3 out of 5
Delta Hotels by Marriott Muskegon Convention Center
939 3rd St, Muskegon, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 446 reviews" "
Rating 8 - Good. 117 out of 446 reviews" "
Rating 6 - Okay. 36 out of 446 reviews" "
Rating 4 - Poor. 20 out of 446 reviews" "
Rating 2 - Terrible. 17 out of 446 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Narcisse, MOODUS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having access to a gym and a pool for early morning exercise was really important. Also, the staff was very responsive and very professional. When I reported that the sink was clogged, maintenance was available to fix it within minutes.
Stayed 3 nights in Apr 2024

10/10 Excellent

MARY

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Muskegon is uniquely uncrowded and urban at the same time. Marriott was similarly peaceful but luxurious.
Stayed 2 nights in Mar 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and gave great suggestions of what to do in the area! Located within walking distance to fantastic restaurants, bars, and breweries!!! Would recommend and come back!!
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Travelled with partner
The hotel was very clean, check in/out was very easy and Lisa our bartender was attentive and extremely efficient
Stayed 1 night in Feb 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything and a great clean and fresh place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Machrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. It was within walking distance to an ice rink, many restaurants, and activities. Fun place to explore.
Stayed 3 nights in Feb 2024

10/10 Excellent

Matt

Stayed 2 nights in Feb 2024

10/10 Excellent

Laurie, Northbrook

Liked: Amenities
lean and very accommodating
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so nice compared to the Hampton zinn where i cancelled my 2nd night
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Stayed 1 night in Dec 2023

8/10 Good

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fun and resonable.
Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Stayed 1 night in Dec 2023

8/10 Good

Shelley

Stayed 2 nights in Dec 2023

6/10 Okay

Adam, Farmington Hills

Business traveller
Pipe burst and dehumidifiers were very loud
Stayed 1 night in Nov 2023

10/10 Excellent

Theo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean
Stayed 1 night in Nov 2023

10/10 Excellent

Lula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet downtown area. Helpful and friendly staff. Easy to get around. Comfortable room. Very clean room. Free parking. Highly recommended.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yulin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Modernized recently
Stayed 1 night in Nov 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Demetria

Stayed 1 night in Oct 2023

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

FATIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took excellent care of my family considering it was a storm. Thank you.
Stayed 1 night in Nov 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, pretty
Stayed 1 night in Oct 2023

10/10 Excellent

Ethan

Stayed 2 nights in Oct 2023

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close for my Granddaughter to visit
Stayed 2 nights in Sep 2023

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Maybe It's the Neighborhood
The location to the Frauenthal and downtown entertainment is amazing. We stayed here this time last year too. Last year there was an "incident" where the police were called in but was contained to a conference room. This year we returned to find the hotel surrounded by police. I am not sure if this is normal in Muskegon. We did not feel safe and there was no explanation when we asked at the front desk.
Couldn't get a wider photo because we were trying to get out of the way of the police
Stayed 1 night in Oct 2023

10/10 Excellent

Lynn

Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Miguel

Stayed 1 night in Oct 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2023

10/10 Excellent

Douglas

Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy check in/out. Great staff.
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Michael, GRAND RAPIDS

Stayed 1 night in Sep 2023

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sibling Trip
Delta Hotel was clean, comfortable, and very accommodating. The staff was friendly and caring and always ready to lend a hand. We would definitely stay there again!
Stayed 1 night in Sep 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice stay!
The room very clean & housekeeping was excellent, I did not like the fridge with the 2hr timer, and would have liked a small microwave to warm coffee or leftovers. Other than that, we had a very good experience. 😊
Stayed 4 nights in Sep 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Jenny

Stayed 1 night in Sep 2023

6/10 Okay

J.D.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Armando

Stayed 2 nights in Sep 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Disappointed that the elevator was broken and so was the hot tub. The only reason we booked was because of the hot tub, and to get there and the elevator was down on a holiday weekend was very disappointing.
Stayed 2 nights in Sep 2023

8/10 Good

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Room at the Inn, but we were turned away.
I made reservations with my bank card many days in advance, then, two days before my scheduled stay, i had my bank account hacked so I had to deactivate my card. Drove 4 hours with 3 kids planning on staying 2 nights we had planned for 1 month. Took out $2k from the bank. I told three people about my situation and yet was turned away. At the hotel we ended up staying at (that took cash), each person behind the front desk as well as the cleaning crew recieved a cash tip. My kids and I would have loved to stay at your hotel, wish you could have accommodated us. Maybe take a look at your no cash policy. I am a graduate of Ferris State University with a degree in Hospitality (Hotel Management)
Stayed 2 nights in Aug 2023

10/10 Excellent

Elridge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel!
Stayed 2 nights in Aug 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room stay
We were in town for an over night stay. Only one elevator was working and the barn door slider to the bathroom was almost impossible to move, also the shower door was very loose.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
AC unit wasn't quite able to keep up with heat so room got quite warm.
Stayed 1 night in Aug 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Rooms were clean and updated. Staff was nice, and had a printout available of local bars and restaurants on the counter which was nice. Only real issues with the stay…Only one elevator was working and there must’ve been some sort of bike race the weekend we stayed there. So there were guests taking their bikes in the elevators to their rooms. Understandable…but with only one elevator working had to wait for elevator to go up and come back down 3 times before we could even get on it. Had window open for breeze and was alot of late night noise from people leaving local bars I’m assuming. Not the hotels fault tho. And had an emergency of sorts at hotel around 1:30am because fire truck and ambulance showed up with sirens blaring and lights flashing. Overall I would stay again.
Stayed 1 night in Aug 2023