Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from SE Michigan

Very Nice! Way over priced.

Posted 27-Aug-2015
It is a great hotel location is away from restaurants but easy drive. I just prefer to be able to walk once I get to my destination. It was extremely overpriced for the location and what it is. We aren't in Charlevoix.
4 out of 5
Recommended
for Everyone
by A verified traveller from Panama

Better than ever.

Posted 12-Aug-2015
Pros: Priced right.
Cons: Very little.
Location: Great restaurants, shopping were nearby.
Very pleasant staff, clean rooms, good breakfast, swimming pool, good safe parking, quiet rooms, and easy access made this a favorite choice in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Southgate, Mich

Very convenient

Posted 04-Aug-2015
Nice room very clean. Awesome bathroom, good room service, enjoyed pool and gym. Grand kids had a good time. Dining area kind of small,, but food was good. Overall stay wad great!
3 out of 5
by A verified traveller from Ann Arbor

Posted 20-Jul-2015
Cons: Food
Terrible internet service, but worse than that was the breakfast! Sausage of unknown origin, powdered eggs...not very appetizing! Best part was being close to the mall and restaurants! Don't think I will be booking here again when there are other close choices!
5 out of 5
Recommended
for Everyone
by A verified traveller from DEARBORN, MICHIGAN

AN OVERNIGHT STAY.

Posted 14-Jun-2015
Pros: CLEAN, QUIET, COMFORTABLE AND BREAKFAST IN THE MORNING.
Cons: BETTER SIGNS FOR DIRECTIONS TO HOTEL WHEN LEAVING THE HIGHWAY.
Location: WE WERE ATTENDING A FUNERAL. SO THERE IS NO COMMENT.
WE WERE ATTENDING A FUNERAL THE NEXT DAY. NEEDED A PLACE TO STAY OVERNIGHT.
Comment from Hotel Management
07-Jul-2015 by Rob T, Hotel Management
Dear George, I am so sorry your recent visit to our property was for such sad reasons. I know it can be difficult to find our hotel if you are not familiar with the area but I am glad to see the rest of your stay was what you were needing from us. I hope the next time you are in the area it is for better circumstances and we would be happy to have you with us again soon. Most Sincerely, Rob Taylor General Manager
4 out of 5
Recommended
for Families
by Katherine

Posted 16-Mar-2015 on Hotels
Comment from Hotel Management
06-Jul-2015 by RobT, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Families
by A verified traveller

Will be staying here again

Posted 02-Mar-2015 on Hotels
Nicely updated rooms. Although the hotel is very close to the freeway we never heard any road noise.
Comment from Hotel Management
09-May-2015 by RobT, Hotel Management
Hello Traveler, Thank you so much for reviewing your stay with us through hotels.com. It was wonderful having you, and we are glad to hear your had a satisfactory stay. We look forward to seeing you the next time you are in town! Sincerely, Robert Taylor, General Manager
5 out of 5
Recommended
for Couples
by Thomas from ruthbury mich

best place to stay

Posted 20-Feb-2015 on Hotels
Was a great place to stay every one was very friendly
Comment from Hotel Management
02-May-2015 by RobT, Hotel Management
Dear Guest, We very much appreciate you taking the time to review your stay and let us know how we are doing. Please come see us again when you are in the area. All the Best, Robert Taylor, General Manager
5 out of 5
Recommended
for Couples
by lynda

Posted 17-Feb-2015 on Hotels
Comment from Hotel Management
06-Jul-2015 by RobT, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller from Waterloo, IN

Posted 19-Jan-2015
Our 2 day stay at the hotel was very comfortable, clean, quiet and very relaxing. We will definitely stay again as we travel from Indiana every 3 months to visit with our daughter and her family. Thank you!!
Comment from Hotel Management
12-Mar-2015 by Rob Taylor, Hotel Management
Dear Travelers, Thank you so much for taking the time to let us know how we are doing. We are glad you enjoyed your stay and look forward to seeing you during your next trip to West Michigan! All the Best, Robert Taylor, General Manager