Ratings based on 225 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from indianapolis,IN.

Nice hotel close to shopping and restaurants.

Posted 11-Feb-2017
We enjoyed our stay at the Hampton Inn. We had only one snaffle with the key card not working properly. The room was clean and the beds very comfortable. The only suggestion I could make is the rooms could use better chairs.
Comment from Hotel Management
11-Feb-2017 by Stephanie, Hotel Management
Thank you for you kinda words about our hotel. We here at the Muskegon Hampton Inn work very hard to make sure our guest are comfortable and happy with there stay. And we always appreciate suggestions. I will pass that one. Thank you again.
3out of 5
Recommended
for Everyone
by A verified traveller

Breakfast was lacking. Not worth eating.

Posted 16-Jan-2017
Hotel was ok, clean. Staff was nice. Everything worked. A little overpriced for what you get.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Dec-2016
This has been a great place to stay this past year. The only complaint is that the beds seem kind of hard, not a soft as some other places. The workout room is great. Everything works. The breakfast was good the morning they had sausage..but generally it's good. My only request is that the desk staff keep the teas available at the front, and the variety available as that seemed to be very low everytime I was there. It's a good hotel. close to meijer and target and seems very safe. I appreciate this place.
3out of 5
Recommended
for Everyone
by A verified traveller from MI

Just ok for the price

Posted 12-Nov-2016 on Orbitz
Pros: Staff was great - even located us a wine bottle opener since we forgot ours. Water in the shower was nice and hot! Room was very spacious!
Cons: Toilet ran the whole time. Hot tub surround broken so looked bad! Hot tub missing a couple jets - and the on/off button stuck down when turned on. Shower needs work! The base is old and breaking apart. There was a greasy head mark on the headboard when we walked in.
Location: Harvey corridor of shops and restaurants is awesome!
5out of 5
Recommended
for Everyone
by A verified traveller from US

Awesome Trip

Posted 07-Nov-2016
Location: Shopping
Very clean and comfortable room (bed), friendly staff, good hot breakfast. Hot coffee at any time of day.
Comment from Hotel Management
09-Nov-2016 by Hampton Inn-Muskegon, Hotel Management
Thank you for staying with us. also that you for you great comments. We hope to see you again. Take care.
5out of 5
Recommended
for Everyone
by A verified traveller from Ontario, Camada

Great hotel with great service!

Posted 07-Nov-2016
Pros: Large bathrooms, comfortable beds and great accommodations
Cons: Nothing, everything Was great, with all the necessary accomidatioms
Location: Great for shopping, super close to everything and downtown Muskegon
Comment from Hotel Management
09-Nov-2016 by Hampton Inn-Muskegon, Hotel Management
Thank you for staying with us, we hope to see you again, thank you for your wonderful comments. Take care,
4out of 5
by A verified traveller

Posted 17-Oct-2016 on Hotels
We booked the king suite. When we checked in the person at the desk told us it was the first room on the first floor by the lobby. He asked if that was OK. I asked if it was loud, and he said that it would not be. In fact it was a very noisy room. We could hear people talking in the parking lot until 3 o'clock in the morning. The elevator shaft made noise all night long. It seems like an odd location for the highest price room in the house. The staff was very friendly, and our room was very accommodating with the exception of the above.
Comment from Hotel Management
02-Nov-2016 by General Manager, Hotel Management
I am truly sorry about the problems you had with the location of your room. And with the rude people talking out side in the parking lot at 3 am. Please net time let us know about the problems so we can take are of this right away! I hope we will see you again!
4out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Sep-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Sep-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2016 on Hotels