Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from Indiana

Good location; disappointing hotel experience

Posted 12-Sep-2016
Pros: Location only
Cons: See above
Location: Lake beaches, hiking, state parks, wineries and shopping
I usually have good things to say about my hotel stays, however, this one was very disappointing. The room had a terrible odor to it almost like it allowed wet dogs to lounge in the room. The evenings were loud with doors slamming, voices talking and people moving around all evening. The one breakfast we ate in the hotel was not stocked well and even the boiled eggs were not peeled like most restaurants. It was not a good experience overall.
1out of 5
by A verified traveller from Muskegon MI

Dirty And Filthy

Posted 22-Aug-2016
There is not ventalation in the bathrooms so everything steams up and it makes the whole room hot. Nothing was clean like floors and all bathroom counters. Too high price for what you get. Breakfast area was very small and not impressive.
5out of 5
by A verified traveller

Close to Grand Haven

Posted 09-Aug-2016
Pros: Pool and hot tub
Location: Coast Guard Festival in Grand Haven
Staff and facility were great. Easy parking staff always available and helpful
4out of 5
by A verified traveller from Southfield

Great Hotel but Overpriced

Posted 08-Aug-2016
My family and I stayed here to visit Michigan Adventures for the weekend. The hotel staff greeting was amazing throughout the entire stay. The facility was very clean and well kept, the lobby had snacks, beautiful decor, and a very relaxing environment. The pool area was very well maintained as well. My only draw back to this location would be the slight smell in the halls and rooms more than likely from aged carpeting and the beds are a bit worn and caused extreme discomfort. Though thanks to the warm, inviting staff the hotel overall was nice but I do feel its a bit over-priced. Being an advid traveler staying at more exclusive hotels that are bigger in room space and more desirable, the cost doesnt add up.
3out of 5
by Sheila

Posted 13-Jul-2016 on Hotels
A bit overpriced , decor is very nice but room was a little dusty and bed not comfortable. The service by desk clerk was excellent
5out of 5
by Traycie from Omaha

Loving the beach life

Posted 11-Jul-2016 on Hotels
It was wonderful!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 09-Jul-2016 on Hotels
2out of 5
by Thomas from michigan

customer service is NOT what this location does

Posted 12-Jun-2016 on Hotels
Specified when I first booked the room that I needed a ground floor room and called again the day before I arrived and was told no problem just call the morning of my arrival to remind them. Called the morning of arrival and was told that I could not have a ground floor room because they had booked them all the night before. The morning breakfast was the worst I've ever had at Hampton Inn the fresh fruit and yogurt were empty the 20 minutes we were down there and the English muffin was stale. This will definitely be the last time I ever stay at this hampton inn.
4out of 5
by A verified traveller

Posted 05-Jun-2016 on Hotels
Comment from Hotel Management
by RobT, Hotel Management
We hope you enjoyed your stay!
5out of 5
by Linda from LUdington

weekend bowling getaway

Posted 03-May-2016 on Hotels
We were there for the Women's State Bowling Tournament
Comment from Hotel Management
09-Jul-2016 by Stephanie, Hotel Management
Thank you so much for your comment. Also thank you so much for staying with us. Hope to see you awesome lady's again.