Posted 17-Oct-2016 on Hotels
We booked the king suite. When we checked in the person at the desk told us it was the first room on the first floor by the lobby. He asked if that was OK. I asked if it was loud, and he said that it would not be. In fact it was a very noisy room. We could hear people talking in the parking lot until 3 o'clock in the morning. The elevator shaft made noise all night long. It seems like an odd location for the highest price room in the house. The staff was very friendly, and our room was very accommodating with the exception of the above.
Comment from Hotel Management
02-Nov-2016 by General Manager, Hotel Management
I am truly sorry about the problems you had with the location of your room. And with the rude people talking out side in the parking lot at 3 am. Please net time let us know about the problems so we can take are of this right away! I hope we will see you again!