Ratings based on 2,541 Verified Reviews

3.4 out of 5
71% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Posted 23-Aug-2017
Rooms too small and need to be upgraded The only reason I delayed there was location
3 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Convenient Location

Posted 23-Aug-2017
Pros: Location, price and no frills
Cons: Room was moist - I know it is humid there but they should try to blast the AC then before arrival
Stayed there for a business trip. Very standard - nothing fancy here. If you are looking for a place to leave your stuff and will be out and about most of the time it is perfectly fine. Pool looked nice for kids and to cool off. I generally do not like open to the outside hallways - too much like a motel and doesn't feel as safe.
2 out of 5
by A verified traveller

Posted 21-Aug-2017
Cons: The first room we were given smelled extremely musty mixed with chemicals. They tried a second room almost as bad. Number 3 was tolerable.
The first room we were given smelled awful musty and chemicals. They showed a second room almost as bad. Third room was tolerable . Staff was accommodating but overall not happy with it.
4 out of 5
Recommended
for Couples
by A verified traveller from Minneapolis

Convenient inexpensive hotel near downtown

Posted 20-Aug-2017
Pros: People
Cons: Updated Rooms
Location: Walking distance to several nice restaurants and a shuttle away from the main music locations
The customer service is great and really made the stay enjoyable.
1 out of 5
by A verified traveller from New York

Horrible staff and management

Posted 19-Aug-2017
We booked for the 20th and the system changed the date we realized the mistake and called but was told by the rude staff too bad they cannot change the dates. Then we spoke to the manager and he kept making excuses about how great the hotel is but at this point we really didn't care since we weren't staying and we were paying for a room that we could not use. The manager only wanted to tell me all the good things about as hotel but would not help us in any way whatsoever and kept telling me that he was sorry but there's nothing he can do after we told him that we were going to dispute the charge he basically threatened us and told us that we will pay no matter what avoid this place at all cost unless you want to get ripped off.
2 out of 5
by A verified traveller from nebraska

Meh

Posted 18-Aug-2017
A cockroach was on one of our suitcases so we had to empty everything out of our suitcases to make sure we didn't take any home with us. Lady at the desk said it was probably because of the rain the day before. It had barely sprinkled
3 out of 5
by A verified traveller from md

Ok but needs impovement Ok, but not welcoming

Posted 17-Aug-2017
Convenient for walking downtown. Staff could be more friendly and accommodating. We had hard time finding the breakfast room, as 3rd floor is sort of a maze. It's not nearly as attractive as the pictures suggest.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Aug-2017
It's in a great location and has great amenities-outdoor pool, and free parking.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jul-2017
Nice stay, a little walk from Broadway but easy access to get there. Great hotel for convenience & price
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jul-2017
The staff was very friendly. The suite was large.