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Reviews of ibis Muscat

3 out of 5
ibis Muscat
130 Al Azaiba Dohat Aladab Road, Al Khuwair, PO Box 1512, Muscat

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 192 reviews" "
Rating 8 - Good. 76 out of 192 reviews" "
Rating 6 - Okay. 59 out of 192 reviews" "
Rating 4 - Poor. 16 out of 192 reviews" "
Rating 2 - Terrible. 11 out of 192 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haitham, maadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was overall nice experience and nice staff especially the Italian receptionist was very helpful and nice
Stayed 2 nights in May 2023
Response from Sabina Kola, Front Office Manager on 4 Jun 2023
Dear Haitham,Thank you so much for your kind appreciation.Grateful to have such amazing support from our guests.Hope to see you again very soon.Best Regards

8/10 Good

CHANG

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Alireza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Timothy

Travelled with family
Disliked: Staff & service
Property was located in good area, close to several malls and shopping areas Rooms very small, hard to move around. Poor management, first day I arrived used sink ,it was plugged, hardly drained, brought it to their attention, nothing happened. TV did not work the whole duration of stay. They didn't care about these issues. Will not stay here again.
Stayed 7 nights in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Sabina Kola, Front Office Manager on 13 Jun 2022
Dear Valued Guest, Thank you for your rating about your experience with us. Our team is looking forward to welcome you back at Ibis Muscat. Best Regards

10/10 Excellent

Mohamed

Stayed 2 nights in May 2022
Response from Sabina Kola, Front Office Manager on 29 May 2022
Dear Mohamed, Thank you so much for sharing such a great rating. Hope to see you very soon. Best Regards,

10/10 Excellent

Victor

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muscat Ibis
It was very clean and comfortable, the reception staff were extremely helpful and very efficient.They will print boarding passes etc for you. Breakfast was very good and very reasonable, again the staff were extremely nice. It had very good free wifi. There was always a normal taxi waiting outside. It is a 3 minute walk to a hospital/clinic that does PCR Testing (c£36) and it is about a 5 minute walk to a very big shopping mall. The electric plugs are standard UK plugs everywhere in Oman. There are a cluster of shops 5 mins away that include local restaurants, coffee shops, McDonalds, Burger King and a Shell petrol station that has a supermarket attached. All Shell petrol stations in Oman seem to have a McDonalds and a supermarket attached. They also seem to have an ATM nearby as does the one near the Ibis. I would not hesitate to stay at the Muscat Ibis again. There were no bad points on my trip.
Stayed 2 nights in Jan 2022
Response from Sabina Kola, Front Office Manager on 23 Jan 2022
Dear William, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read your kind appreciation. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best Regards

6/10 Okay

Askin

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021
Response from Sabina Kola, Front Office Manager on 22 Nov 2021
Dear Askin, Thank you for sharing your rating about your stay with us. We look forward to welcome you back soon. Best Regards

8/10 Good

Srinivas

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021
Response from Sabina Kola, Front Office Manager on 22 Nov 2021
Dear Srinivas, Thank you for sharing your rating about your stay with us. We look forward to welcome you back soon. Best Regards

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The tip was of two days business, in proximity to nice dining restaurants, gas station and good malls. Highly recommend to all
Stayed 2 nights in Sep 2021
Response from Sabina Kola, Front Office Manager on 29 Sept 2021
Dear Mohamed, Thank you so much for taking the time to share such an amazing review. We are glad you had a pleasant and thankful for your kind words. Looking forward to welcome you back soon.

6/10 Okay

Shaheen

Business traveller
Liked: Cleanliness, property conditions & facilities
the hotel was okay , but its very small , no amentias where there like toiletries . The service was very average
Stayed 7 nights in Mar 2021
Response from Sabina Kola, Front Office Manager on 28 Mar 2021
Dear Shaheen, Thank you for your constructive critic following your stay at the Ibis Muscat. Although we sincerely regret reading that your stay with us fell short of your expectations, we are grateful for the time you spent to share your overall holiday experience with us as we certainly believe that there is always room for improvement. Rest assured, remedial actions will be taken to address observed service shortfalls. Thank you again for your feedback, and we earnestly hope that you will give us the opportunity to redress your impression about us. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good starting location to my holiday.
Stayed 1 night in Feb 2020
Response from Sabina Kola, Front Office Manager on 19 Aug 2020
Dear Valued Guest, Greetings from Ibis Muscat. Thank you so much for sharing your experience with us and the community. We look forward to welcome you back soon. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from Sabina Kola, Front Office Manager on 29 Feb 2020
Dear Valued Guest, Thank you for rating your experience with us. Our team is looking forward to welcome you back at Ibis Muscat.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Good breakfast but slow response time for email response
Stayed 4 nights in Nov 2019
Response from Sabina Kola, Front Office Manager on 11 Feb 2020
Dear Valued Guest, Thank you for your constructive critic following your stay at the Ibis Muscat. Although we sincerely regret reading that your stay with us fell short of your expectations, we are grateful for the time you spent to share your overall stay experience with us as we certainly believe that there is always room for improvement. Rest assured, remedial actions will be taken to address observed service shortfalls. Nonetheless, we are glad that you enjoyed your breakfast experience. Thank you again for your feedback, and we earnestly hope that you will give us the opportunity to redress your impression about us.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great, yet late evening, the taxi drivers waiting in the lobby, express very loudly their discussions. Frustrating if you are sitting in the restaurant next. Otherwise, Ibis is my favorite hotel.
Stayed 3 nights in Nov 2019
Response from Sabina Kola, Front Office Manager on 13 Nov 2019
Dear Valued Guest, Thank you for sharing your feedback about your experience with us. Regarding your experience in the lobby area during your stay, please note that the group of guests were chatting and perhaps did not notice they were being a bit loud. However, our team members have spoken to them at the same time and they have apologized for the inconvenience they were causing. Many thanks for your comments, and for your loyalty to Ibis Hotels. It will be our pleasure to serve you anew in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Sabina Kola, Front Office Manager on 24 Sept 2019
Dear Valued Guest, Thank you for rating your experience with us. Our team is looking forward to welcome you back at Ibis Muscat. Best Regards

4/10 Poor

JJ, UAE

Business traveller
Liked: Cleanliness, staff & service
The bed pelows aren't comfortable, the mattress of the bed like a rock as your sleeping on the floor, the bedding are horrible "old" Parking is a big disaster
Stayed 2 nights in Sep 2019
Response from Sabina Kola, Front Office Manager on 18 Sept 2019
Dear JJ, We were very disappointed to read your experience during your stay here at the Ibis Muscat, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Your feedback has been brought on board with the concerned departments for corrective actions. Once again our sincere apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to regain your confidence in us.

10/10 Excellent

Omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Sabina Kola, Front Office Manager on 25 Aug 2019
Dear Oman on, Thank you for rating your experience with Ibis Muscat. We look forward to welcome you back soon.

6/10 Okay

Sultan

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Sabina Kola, Front Office Manager on 11 Jul 2019
Dear Valued Guest, Thank you for rating your experience with us. Our team is looking forward to welcome you back at Ibis Muscat. Best Regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from MARINA GORLANOVA, Front Office manager on 13 May 2019
Thank you for rating high your experience with us. Our team will be happy to welcome you back! Best regards, MARINA GORLANOVA, Front Office manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality and cleanses are very satisfied. That what is important for me on my trips.
Stayed 1 night in Feb 2019
Response from MARINA GORLANOVA, Front Office manager on 5 Mar 2019
Thank you for taking your time to give us your feedback about your last stay. I'm glad that you had a good stay at Ibis Muscat and met your expectation. Certainly I’ll share your comments with the team. I'm looking forward to welcoming you in our hotel again. Best regards,

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019
Response from MARINA GORLANOVA, Front Office manager on 10 Apr 2019
Dear guest! Thank you for rating high your experience with us. Our team will be happy to welcome you back! Best regards, MARINA GORLANOVA, Front Office manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, well situated. The neighbourhood is quiet
Stayed 1 night in Feb 2019
Response from MARINA GORLANOVA, Front Office manager on 17 Feb 2019
Dear Guest! Thank you for rating high your experience with us. Our team will be happy to welcome you back! Best regards, MARINA GORLANOVA, Front Office manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best reasonable hotel for business stays in Muscat. Very nice breakfast buffet with great lady organizing it. Can't fault. (Ignore my review for Tulip - was meant for Ibis!)
Stayed 3 nights in Nov 2018
Response from MARINA GORLANOVA, Front Office manager on 4 Dec 2018
Thank you for taking your time to give us your feedback about your last stay. I'm glad that you had a good stay at Ibis Muscat and met your expectation. Certainly I’ll share your comments with the team. I'm looking forward to welcoming you in our hotel again. Best regards,

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from MARINA GORLANOVA, Front Office manager on 4 Dec 2018
Thank you for taking your time to give us your feedback about your last stay. I'm glad that you had a good stay at Ibis Muscat and met your expectation. Certainly I’ll share your comments with the team. I'm looking forward to welcoming you in our hotel again. Best regards,

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It’s almost good
Stayed 5 nights in Nov 2018
Response from MARINA GORLANOVA, Front Office manager on 14 Nov 2018
Thank you for taking your time to give us your feedback about your last stay. I'm looking forward to welcoming you in our hotel again. Best regards, MARINA GORLANOVA, Front Office manager

8/10 Good

Alex, Sohar, Oman

Liked: Cleanliness
Quite nice place in the middle of city center but quite old fashion
Stayed 1 night in Oct 2018
Response from MARINA GORLANOVA, Front Office manager on 24 Oct 2018
Dear Alex! Thank you for taking your time to give us your feedback about your last stay. I'm glad that you had a good stay at Ibis Muscat and met your expectation. Certainly I’ll share your comments with the team. I'm looking forward to welcoming you in our hotel again. Best regards, MARINA GORLANOVA, Front Office manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2018
Response from MARINA GORLANOVA, Front Office manager on 24 Oct 2018
Dear Guest! Thank you for rating high your experience with us. Our team will be happy to welcome you back! Best regards, MARINA GORLANOVA, Front Office manager

8/10 Good

Robert, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Clean & quiet rooms
Not my first time & up to expectations. Clean, quiet rooms with comfy bed. Hotel is among walking distance to 2 major malls. Staff friendly & professional.
Stayed 1 night in Jun 2018
Response from Mohamed on 22 Jun 2018
Dear Mr. Robert , We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Mohamed Farag Hotel Manager

10/10 Excellent

Jose javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Mohamed on 12 Jun 2018
Dear Mr. Jose, We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Mohamed Farag Hotel Manager

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch out for the non cancellation rule
Visa problems meant I had to cancel but there was a no cancellation of fees so I didn't go and had to forfeit the whole amount
Response from Mohamed on 12 Jun 2018
Dear Mr. Ian, Thank you for taking the time to tell us about your experience at the ibis Muscat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards / مع تحياتى Mohamed Farag Hotel Manager

8/10 Good

ERDOGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Ahmed Ali on 22 Aug 2017
Dear Erdogan, Thank you for taking your time to rate us on Expedia and i'm glad to hear that overall you had good stay at Ibis muscat. We look forward to welcome you again soon. Kind regards Fazmil Haneefa Operations Manager

8/10 Good

Phil, UK

Liked: Cleanliness, staff & service, room comfort
As expected.
A standard room which met my expectations. A/C in the reception and dining area is weak, so portable A/C units are also being used. These can be noisy.
Stayed 3 nights in Aug 2017
Response from Fazmil on 18 Aug 2017
Thank you for choosing Ibis Muscat and we are truly glad you had a good stay at our hotel and your impressions of our hotel and services are much valued by us. I would like to also take this opportunity mention your comments about our location as well as food quality and we sincerely thank you for sharing your feedback on Expedia about our our services that you received from us on your last stay I’ll definitely will share with the team to improve at every possible level. We do hope to have the pleasure of welcoming you back again, to enjoy more of our services, facilities and hospitality. Kind Regards. Fazmil HANEEFA Executive Assistant Manager

4/10 Poor

sayak

Liked: Cleanliness, property conditions & facilities
smallest room in muscat
i have hardly anything great to speak of this property. I had to book this hotel at the end of my 14 days trip as my pre scheduled return got deferred. I booked the hotel through hotels.com. I booked a standard room for myself. The check-in took a bit longer time as there were few more people was at the counter. Though acceptable. I got the room and entered. Frankly the size of the room can be described as a furnished servant quarter. I have never seen such a small hotel room and such a super compact bathroom. Secondly the wifi of the hotel. I saw some feedback that the hotel has a poor wifi, I assumed those could be exaggerated allegations. But after my stay of three days, I am absolutely convinced that the hotel offers a horrible connection. There was a flyer in the room to boast about the internet connectivity. They should be ashamed to place that in the rooms. I complained twice in the front desk, but the people were helpless. The complimentary wifi offered at the city bus was of better quality than that of the hotel. On my last night of the booking, I returned from work and found the room was not serviced. I called up the front desk to send me at least a bottle of water. Promised to be in 2 minutes. The wait continued for 45 minutes, followed by 3 phone calls to the front desk. I have seen the Ibis as a branded hotel in various part of the world. But the experience in Muscat was pathetic. There are better accommodations available in the surrounding area.
Response from Ahmed Ali on 4 Jun 2017
Dear Value guest We would like to apologize that your stay was not up to your expectations and was below our international standard We are working in a full project to improve our internet service and very soon Looking forward to welcoming you Back Best regards Ahmed Ali Front Office Manager

8/10 Good

Hussein

Liked: Cleanliness, staff & service
The standard IBIS hotel that you would find around the world. Good for a short business trip. The bed could do with a new mattress but nothing too bad. If you want quiet nights, choose the rooms away from the main road.
Response from Ahmed Ali on 4 Jun 2017
Dear Value Guest Thank you for your e-mail and for staying at ibis Muscat Looking forward to welcoming you back soon Best regards Ahmed Ali Front Office Manager

6/10 Okay

Dave, Lincoln UK

Liked: Staff & service
Basic
Had a 2 night stay. You needed a taxi to go to the beach. No bar to have alcohol with your dinner. Came to clean the room at 4-30pm when we were resting.
Response from Ahmed Ali on 30 Mar 2017
Dear Dave Thank you for staying at ibis Muscat and your comments Looking forward to welcoming you back soon Best regards Front Office Manager

4/10 Poor

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Response from General Manager on 14 Mar 2017
Dear Stephanie Thank you for staying at ibis Muscat and your feedback Looking forward to welcoming you back soon Best regards Ahmed Ali Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is near noisy road
Hotel is a bit outdated and ir is near noisy road.
Response from Ahmed Ali on 29 Jan 2017
Dear Value guest Thank you for your comment and for staying at ibis Muscat Looking forward to welcoming you back soon Best regards Ahmed Ali Front Office Managed

6/10 Okay

Verified traveller

Liked: Cleanliness
Complaint ignored, bathroom door weird!
We had several complaints when staying at Ibis Muscat. First of all, the breakfast buffet wasnt good at all. Second, we complained about the room being too darn cold even after turning of the AC for a whole hour, and they failed to do anything about it. It stayed freezing cold for the rest of our stay. Also, we got a room with double beds, but were shocked to find that the bathroom door had no lock on it! What if someone is sharing a room with a colleague? Thats seriously uncomfortable!
Response from General Manager on 29 Jan 2017
Dear Guests Thank you for staying at ibis Muscat We apologize that our services were below your expectations and hope we get another chance to fix Looking forward to welcoming you back soon Best regards Ahmed Ali Front Office Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Flies, smell of moisture with fungi all over the room. I had to change room, and I regretted my first room.
Response from ahmed ali on 27 Nov 2016
Dear Traveller we would like to thank you for your valuable comment following your recent stay with us. We would like to apologize for any inconvenience caused during your stay and will certainly investigate this particular room and ensure we solve the issue Thank you and hope to welcome you back soon

6/10 Okay

maryam , H

Liked: Cleanliness, staff & service, property conditions & facilities
Good
I liked the hotel just the beds weren't that comfortable other than that I wasn't there for long it was actually a good hotel.
Response from Ahmed Ali on 18 Oct 2016
Dear Maryam, thanky ou so much for your comments. usually the bed is one of our favorite from guest point of view due to the topper we added. Let us know when you will visit next and we see how we could make our bed even more comfy for you. thnak you . Ahmed Ali Front Office Manager

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Convenient budget hotel
All fine, location is somewhat confusing.
Response from General Manager on 9 Oct 2016
Dear valuable traveller, we would like to thank you for your comment. Our GPS coordinate are available on our website and do not hesitate to contact us by phone to guide. A quick way to get to us is to turn at the Shell petrol station / MC Donald on Sultan Qabous Highway. See yousoon. Ahmed Ali Front Office Manager

2/10 Terrible

mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very bad in general , fridge not working , Internet not working
Response from General Manager on 26 Sept 2016
Dear Valuable traveller. we would like to apologize for any inconvenience caused during your stay with us. It seems we failed in our objective of having your satisfaction. We thank you for your comments and will be working on possible solution in near future. Ahmed Ali, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel in AL Khuwair district of Muscat
My husband and I stayed on the top floor (5th) of this hotel for four days and found it the perfect fall-out place to explore Muscat and surroundings by rental car. This hotel is located in the Al Khuwair district with some restaurants and shops in walking distance and a shopping Mall with a big Lulu supermarket. In a 10-15-minute drive via Sultan Al Qaboos highway, you can reach the Old Town of Muscat with Gate Museum, National Museum, Palace etc. The hotel is conveniently located at a 15-minute drive from the airport.
View from 5th floor window
View from 5th floor window
Response from Ahmed ALi on 26 Sept 2016
Dear Valuable Traveller we would like to thank you for your comments about our hotel. The message will be passed on to our team who have contributed to your satisfaction. Looking forward to welcome you back soon. Ahmed ALi, Front Office Manager

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
GUEST COMMENTS
As comfortable as it was, and efficient as the staff was, the room's temperature was difficult to maintain, and the hot water was luke warm. The breakfast was delicious, but the staff did not stop guests from taking their used plates already eaten in, to refill food. I brought it to the attention of a supervisor in the dinning room, but she did nothing. I then told the desk staff, who promised to change it. I went for breakfast early the next day.
Response from General Manager on 5 Sept 2016
Dear Valuable Traveller, we would like to thank you for your comments and review following your recent stay with us. We will rectify the issues mentioned for the room and work with the team at the restaurant to try changing the habit of our guests. Looking forward to welcome back soon, Ahmed Ali, Front Office Manager

6/10 Okay

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on 21 Aug 2016
Dear Mr Mohamed we would like to thank you for your review and hope we will welcome you very soon at the ibis muscat. Thank you

6/10 Okay

Verified traveller

Liked: Staff & service
The room is pretty small and location is far from Mall and restaurant. The hotel taxi is very very expensive.
Response from Ahmed Ali on 14 Aug 2016
dear valuable guest Thank you for your feedback I was surprised to read your comment mentioning the Mall is far as we are only 500 m and walking distance from Muscat Grand Mall and the newly opened Avenue mall. Taxi fare are set by local authorities. For an economy hotel our rooms are 20 sqm and come with a full set of amenities such as mini fridge, TV, coffee facilties, safe, etc It is always a pleasure to welcome you at ibis Muscat

10/10 Excellent

yaser, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice stuff very helpful and smiley, nice location close to airport , food options was good , clean room , beds need to be improved but overall the room was good , I recommend the hotel to Buisness travlers it is worth to use it
Response from Ahmed Ali on 25 Jul 2016
Dear valuable Guest, Warm greetings from Ibis Muscat. All the associates from the Ibis Muscat, Oman join me in thanking you for your valuable comments following your recent stay with us. Following your recent comments We would like to thank you for the recommendations about the cleanliness, location and also friendliness of our team It is always a pleasure to have you as our guests and I look forward to welcoming you back again soon to Ibis Muscat, Oman, or to any of our properties worldwide. Sebastien Vincent General Manager