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Wonderful experience although hotel a little tired they allowed us to keep our room until 5pm without additional charge. Restaurant good and staff friendly
I was only here for 2 nights and it was sufficient for my needs. However it being an Islamic country and being Muslim myself I was expecting to have a prayer Mat available in my room but there wasn’t.
Great front desk staff Cecile and said, shift manager Sunil very accommodating and very keen to details. Pool bar staff great especially moftah and gym staff hassan very nice, loved my stay
Very nice hotel. Hard to find and not well signposted. Lifts in the building are slow and a bit unreliable. You may have to wait a few minutes each time. Evertything is clean and tidy though. Cannot be faulted
Very nice and comfortable stay. I remember paying by cash for my dinner but it was added to my bill. I ended up paying twice. Not dealt with elegantly by staff . But otherwise good stay. I had spa facilities which were very good.
I find the staff very helpful. Its a clean and comfortable hotel.
Excellent room including BBC World channel. Both breakfast and evening buffet had huge choice. Free access to IT for air check in Helpful staff especially Ms Janila who, as a native Omani, had local knowledge and made special effort to help
Excellent customer service I enjoyed my trip
Excellent hotel with great amenities. The service was great and the location was perfect. My only issue was that the mattress was saggy and not comfortable (twin bed). It is grand and very classy and our room was very spacious. The service in the executive lounge was extraordinary and the food was ...
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