Reception

Reviews of Murray Inn and Art Gallery

2 out of 5
Murray Inn and Art Gallery
506 S 12th St, Murray, KY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 296 out of 465 reviews" "
Rating 8 - Good. 126 out of 465 reviews" "
Rating 6 - Okay. 32 out of 465 reviews" "
Rating 4 - Poor. 7 out of 465 reviews" "
Rating 2 - Terrible. 4 out of 465 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was well maintained and the staff was quite friendly and welcoming. The rooms were comfortable, as were the beds. The breakfast area and offerings were a bit sparse. There was a lot of light and noise coming into the room from outside which made a difficult night's sleep.
Stayed 2 nights in Apr 2024
Response from Murray Inn and Art Gallery on 9 Apr 2024
We appreciate your feedback and apologize for the noise and lights coming from outside. We are glad to her that overall your you were happy with your stay and look forward to host you again soon.

10/10 Excellent

Karen, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super choice
Stayed 1 night in Apr 2024
Response from Murray Inn and Art Gallery on 9 Apr 2024
Thank you for the positive review. We really appreciate it. Hope to see you again soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Murray Inn and Art Gallery on 8 Apr 2024
Thank you for taking time to write this review. We really appreciate it.

8/10 Good

Gary

Liked: Cleanliness, amenities
Cozy, cute, spartan, simple, retro, perfect sleep over place. Even though its close to a main road night time was quiet. Would deffinately stay here again.
Stayed 2 nights in Mar 2024
Response from Murray Inn and Art Gallery on 25 Mar 2024
Thank you Gary for the positive feedback. We look forward to host you again soon!

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2024
Response from Murray Inn and Art Gallery on 18 Mar 2024
Thank you for the awesome review! We appreciate your feedback and look forward to host you again in the future.

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
This was a great price for a weekend stay and the rooms are quaint; don’t need anything more. However, if you need your rest, this may not be the place for you The walls are thin and you hear everything. The rooms are all very close to the road (the pics make it seem like it sits farther back) and your neighbors may as well share a window. There are no deadbolts on the rooms either.
Stayed 2 nights in Feb 2024
Response from Murray Inn and Art Gallery on 27 Feb 2024
Thank you for your feedback. We noted your concerns about the noise and will certainly consider it during our next renovation. The door locks are being replaced in March, 2024 with the smart locks which will allow our guests easy entry and additional security. Thanks again and we would love an opportunity to host again in the future.

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service
Great location and scenery average accommodations.
Stayed 3 nights in Feb 2024
Response from Murray Inn and Art Gallery on 23 Feb 2024
Thank you for your feedback. We hope you enjoyed your and looking forward to host again soon.

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
The electric in the room was iffy at best!!
Stayed 5 nights in Feb 2024
Response from Murray Inn and Art Gallery on 22 Feb 2024
Thank you for taking time to provide the feedback. We will certainly look into the issue you raised. We hope your next stay with us will be more enjoyable and please report any issue you encounter during your stay to a manager on duty.

8/10 Good

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice quiet hotel that is close to Murray. The sheets are always clean & that’s what I enjoy!
Stayed 1 night in Feb 2024
Response from Murray Inn and Art Gallery on 5 Feb 2024
Thank you so much for taking the time to share your positive experience with us! Your kind words and feedback mean a lot to us. Thanks and and we can’t wait to have the pleasure to serve you again.

6/10 Okay

Brian

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Murray Inn and Art Gallery on 23 Jan 2024
Dear Brian,Thank you for taking the time to share your feedback with us. We’re sorry to hear that your stay with us didn’t meet your expectations. We hope that you will give us another chance to provide you with a better experience in the future.Thank you again for your feedback.

2/10 Terrible

Saadman

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist charged 8 usd for each day as extra as we were 3 people . Breakfast was terrible , needed to ask for bagels as 2 was there only , shortage of banana and no nuts and needed to ask him . Tissue was finished as he said they are out of it And he ordered . Very disorganised and not worth to stay at this cost .
Stayed 3 nights in Jan 2024
Response from Murray Inn and Art Gallery on 19 Jan 2024
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your stay at our motel did not meet your expectations.Our rates on Expedia reflects 8 additional charge for extra guest. We apologize if somehow you missed the information. We did run out of tissue paper and the order was delayed because of cold weather; however our staff did offer you different napkins. Sorry, it was not your satisfactory. In terms of the breakfast items, we only pull out limited items because of space constraints and staff supposed to refill it. Again, our apology if that did not happen. Thank you for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Ryker

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything was perfect, but the microwave wasn't working
Stayed 2 nights in Jan 2024
Response from Murray Inn and Art Gallery on 12 Jan 2024
Thank you so much for taking the time to share your positive review of your recent stay at our motel. We are delighted to hear that you had a great experience with us. Your feedback means a lot to us, and we look forward to welcoming you back in the future.

4/10 Poor

Mark

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Murray Inn and Art Gallery on 12 Jan 2024
Your feedback is invaluable to us, and we genuinely appreciate the opportunity to learn from your experience. If there's anything specific you would like us to address or if you have additional details to share, please feel free to reach out directly.We value your business and hope for another opportunity to better serve you in the future.

10/10 Excellent

Ryker

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Clean and comfortable. Very accomadating
Stayed 1 night in Dec 2023
Response from Murray Inn and Art Gallery on 4 Jan 2024
Thank you so much for your positive review regarding your recent stay at our motel. We're delighted to hear that you enjoyed your time with us. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Madison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly place! My only complaint is that they don’t have a lil soda machine. For the most part it was clean
Stayed 2 nights in Dec 2023
Response from Murray Inn and Art Gallery on 2 Jan 2024
Thank you for your feedback. While we are in the process of getting a vending machine, we do sell sodas at the front desk. We appreciate you staying with us and look forward to host again soon!

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man that checked me in was such a nice gentleman. The room was very clean which was greatly appreciated. The only small issues were I didn't like the door blind as you could see into the room at night so I hung my house coat over it at night and the heat does not have an automatic so I had to turn it on and off but other than that a nice place to stay.
Stayed 3 nights in Nov 2023
Response from Murray Inn and Art Gallery on 29 Nov 2023
Thank you Nancy for taking time to provide the feedback. Door blind should prevent visibility from outside, and all of our heaters/AC should have automatic temperature control. Having said that, we will certainly look into the issues you raised. Thanks again and we look forward to see you soon.

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay while visiting friends
Stayed 1 night in Nov 2023
Response from Murray Inn and Art Gallery on 29 Nov 2023
We really appreciate your positive feedback. Thank you!

8/10 Good

DONNIS

Stayed 2 nights in Nov 2023
Response from Murray Inn and Art Gallery on 2 Jan 2024
Thank you for staying with us and providing your feedback. We hope to see you again soon!

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we very much liked the hospitality of the staff.
Stayed 7 nights in Nov 2023
Response from Murray Inn and Art Gallery on 16 Nov 2023
Thank you for an awesome review! We appreciate your feedback and look forward to host you again in the future.

10/10 Excellent

Audera

Stayed 1 night in Nov 2023
Response from Murray Inn and Art Gallery on 29 Nov 2023
Thank you Audera for the positive feedback. We hope to host you again soon in the future.

10/10 Excellent

LORNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. It’s an older motel, but clean and pretty. Not sure why it’s called Murray Inn and Art Gallery. Where’s the art?
Stayed 1 night in Oct 2023
Response from Murray Inn and Art Gallery on 24 Oct 2023
Thank you for the review! We appreciate your feedback. Previous owner was an artist who displayed her art at the property. Unfortunately, she retired and does not want to continue to do that anymore. We purchased some of her and other artists work to display in rooms but don’t sell them anymore. I hope you understand. Thanks for your support and look forward to see you again soon!

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night in Kentucky
A great one-night stay while visiting family that were camping in Paris Landing State Park. Friendly, cute, renovated property
Stayed 1 night in Oct 2023
Response from Murray Inn and Art Gallery on 23 Oct 2023
We appreciate your feedback! Thank you for staying with us and look forward to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. The room was clean and very nice. They had a continental breakfast. Location was very convenient
Stayed 1 night in Oct 2023
Response from Murray Inn and Art Gallery on 22 Oct 2023
Thank you for your feedback! We really appreciate it.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find. The cleanest hotel I have seen in years. Not luxurious but comfortable. Price was great for what they offered.
Stayed 1 night in Oct 2023
Response from Murray Inn and Art Gallery on 21 Oct 2023
Thank you for your kind words! We really appreciate it. Hope to see you again soon!

10/10 Excellent

Mark, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While a vintage motel circa 1968, it was very clean and meticulously maintained.
Stayed 1 night in Oct 2023
Response from Murray Inn and Art Gallery on 19 Oct 2023
Thank you Mark for your kind words! We really appreciate it and hope to see you again soon.

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Mary

Travelled with family
The motel was ok but the bathroom was very small. No counter space. The entry door had no deadbolt lock and would have felt more safe with one. The entry door was all glass with blinds but outside light still shined through. The breakfast area was very small with limited selections.
Stayed 2 nights in Oct 2023
Response from Murray Inn and Art Gallery on 9 Oct 2023
Thank you for your feedback and we are sorry that our facilities did not meet your expectations. All of our rooms have safety lock in addition to a regular lock, however we will certainly consider your suggestions for future improvements. Thanks again.

10/10 Excellent

Cindy

Stayed 2 nights in Oct 2023
Response from Murray Inn and Art Gallery on 8 Oct 2023
Thank you Cindy! We are glad to hear that you enjoyed your stay and hope to see again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Murray Inn and Art Gallery on 8 Oct 2023
Thank you for the positive review! We are glad to see another happy customer!

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not how to handle a problem
There was no hot water. And nothing was offered to compensate for this. Just a quick apology at checkout.
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 3 Oct 2023
Thank you for your feedback. As I explained you, there was a water heater issue during your stay, which was fixed expeditiously. We are glad that you accepted compensation provided for the inconvenience caused by this event and hope you will update the review to reflect our effort to make it right for you. As a small business owner, we really appreciate your business and hope your next stay with us will be more enjoyable.

10/10 Excellent

Denise

Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 21 Oct 2023
Thank you for taking time to write the review. We really appreciate it.

6/10 Okay

krystal

Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 1 Oct 2023
Thank you for your feedback. We hope you had an enjoyable stay with us. Hope to see you again!

10/10 Excellent

Susan, Springdale

Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 16 Oct 2023
Thank you for staying with us. We really appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very nice! All was very clean. Bathrooms are very small, but will take that for the price--especially since they were clean. Only recommendation is that the air wall conditioners blow right on you while sleeping as they are very close so presents some issues. They either need to somehow be redirected or, ideally, if the beds and tv's could be switched, that would be great. Obviously presents a problem with the tv hookups so not sure if that is even feasible. Again, great place with great people and we will be returning I'm sure!
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 28 Sept 2023
Thank you for your feedback and suggestions. We will certainly consider options you highlighted when we renovate the property again. Take care and hope to see you soon!

10/10 Excellent

Rodney W

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 30 Oct 2023
Thank you for the review! We are glad that you enjoyed your stay. Take care and we look forward to see you again soon!

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
My family and I opted for this motel after deciding that the hotels in town were a bit more then we wanted to pay. I’m so happy we did! This is such a nice overlooked property. It was by far the cleanest motel I’ve ever seen. My only complaint that I have (and that’s being really picky) is that there was only one small mirror in the bathroom. It made it difficult for two ladies to get ready at the same time. Save yourself some money and stay at this well kept establishment.
Stayed 2 nights in Sep 2023
Response from Murray Inn and Art Gallery on 19 Sept 2023
Thank you Kris for your kind words and taking time to provide feedback! It means a lot to us. We hope to see you again soon!

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, cozy and clean place to stay.
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 18 Sept 2023
Thank you Lynette for your feedback. We are thrilled that you enjoyed your stay. Your support means a lot to us and can’t wait to have the pleasure to serve you again.

10/10 Excellent

Gleyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 16 Sept 2023
Thank you Gleyn for the positive review! We are glad that you enjoyed your stay and hope to see you again soon.

8/10 Good

Trixi

Travelled with partner
Liked: Amenities, property conditions & facilities
Had a cottage vibe. Seemed to be clean. Small shower. But all in all it was a good stay.
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 14 Sept 2023
Thank you for taking the time to leave a review. Your feedback is important to us, and we're glad to hear that you had a positive experience.

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place!
This is an older motel that has been completely redone. It is charming. I thought the breakfast was more than adequate. The linens in the room were pristine. The grounds are lovely and I sat outside in the gazebo for a long period of time. And the rate was so reasonable. I will stay there again.
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 11 Sept 2023
Gwen, thank for taking time to provide your feedback. We really appreciate it!

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out the owner was extremely friendly and accommodating. Rooms were clean and AC worked great. Definitely a great place and a great price. A hidden gem.
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 9 Sept 2023
Thanks a lot for your positive feedback! We're delighted you had a great experience with us. Hope to see you again soon.

8/10 Good

Shasta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 8 Sept 2023
Thank you for staying with us. We appreciate you taking time to provide positive feedback.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 8 Sept 2023
We appreciate your feedback and looking forward to having you stay with us again.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the property is dated, it was very clean and really vintage which I liked. The beds were very comfortable. The staff were very friendly. The breakfast is continental. I would recommend to others that don’t want to pay a really high price. We were there only one night.
Stayed 1 night in Sep 2023
Response from Murray Inn and Art Gallery on 3 Sept 2023
Thank you for staying with us. We appreciate your feedback and hope to see you again soon.

8/10 Good

Erin, Alexandria

Stayed 1 night in Aug 2023
Response from Murray Inn and Art Gallery on 18 Sept 2023
Thank you Erin for the review. We really appreciate it.

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly friendly. Easy check in and check out. Very clean with comfortable beds and pillows!
Stayed 1 night in Aug 2023
Response from Murray Inn and Art Gallery on 26 Aug 2023
We appreciate your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was possibly the cleanest motel I have ever visited. The owners pride in their business was evident. Very friendly and accommodating
Stayed 2 nights in Aug 2023
Response from Murray Inn and Art Gallery on 23 Aug 2023
Thank you for staying with us. We appreciate your business and look forward to seeing you soon!

10/10 Excellent

Ellen, Oviedo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely, classic motel that has been renovated. It is clean, bright and beautifully landscaped. Even though it's on the main road, it's quiet. Continental breakfast is included. The owners are friendly and accommodating. We would definitely stay there again.
Stayed 5 nights in Aug 2023
Response from Murray Inn and Art Gallery on 23 Aug 2023
We are glad that you enjoyed your stay. Looking forward to seeing again soon. Thank you.

8/10 Good

robert

Stayed 1 night in Aug 2023
Response from Murray Inn and Art Gallery on 14 Sept 2023
Thank you for choosing to stay with us. We really appreciate it!

6/10 Okay

Dulce

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were friendly and helpful and the rooms were very clean. The pillows were very uncomfortable. I went to Walmart to buy a pillow for my stay. The towels, while bright white, were very thin. The hotel itself is old, has vintage charm, and serves it's purpose. a.
Stayed 4 nights in Aug 2023
Response from Murray Inn and Art Gallery on 17 Aug 2023
Thank you for taking time to provide your feedback. We will certainly keep this in mind as we continue to improve our rooms.