Title: InTown Suites Extended Stay Murfreesboro TN - MTSU Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # InTown Suites Extended Stay Murfreesboro TN - MTSU Aparthotel in Murfreesboro with free parking ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6ae383ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/461b748a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, stovetop, freezer](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/082e08e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laundry](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/a336278c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6284172f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located in the heart of Murfreesboro near MTSU, InTown Suites Extended Stay offers a convenient home base. Guests can handle laundry needs on-site and enjoy in-room WiFi. Previous visitors consistently note the comfortable accommodations that make longer stays feel welcoming. 6.2 ## Popular amenities - Kitchen - Laundry - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=859675&PinnedHotelID=859675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=859675&PinnedHotelID=859675&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=859675&PinnedHotelID=859675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=859675&PinnedHotelID=859675&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=859675&PinnedHotelID=859675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=859675&PinnedHotelID=859675&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=859675&PinnedHotelID=859675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=859675&PinnedHotelID=859675&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6ea98acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Upgrade 1 Queen ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 Queen Bed ![Upgrade 2 Double | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/258070d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Upgrade 2 Double ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 4 - 2 Double Beds ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/f82f8b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 Queen Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6b023a14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - 1 bedroom - Sleeps 4 - 2 Double Beds ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6ea98acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Upgrade 1 Queen ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 Queen Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/f82f8b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Accessible Bathtub ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 Queen Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/a7b56630.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible Bathtub ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 King Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6ea98acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Upgrade 1 Queen ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 King Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/a7b56630.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 King Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6ea98acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Upgrade 1 Queen ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6ea98acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Upgrade 1 Queen ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 Queen Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/f82f8b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed with Sofa bed ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6b023a14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Multiple Beds ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 5 - 2 Double Beds and 1 Single Sofa Bed ![1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/860000/859700/859675/6ea98acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Upgrade 1 Queen ### Highlights Separate dining area Air conditioning Kitchen Fridge Dining table Flat-screen TV Separate bedroom Shower/bath combination - Sleeps 3 - 1 Queen Bed and 1 King Bed ## You may also like Ad ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/22000000/21970000/21962900/21962809/1dfb73f4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bobby Hotel Downtown Nashville - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 1,005 reviews £226 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Nashville-Hotels-Bobby-Hotel.h21962809.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178291&destination=Nashville (and vicinity)&destType=MARKET&latLong=36.16374,-86.78289&searchId=7f0682a7-407f-40f1-a1dd-36a2872fc52e&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/51000000/50710000/50707500/50707431/fba9bf53.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Nashville Downtown Nashville - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 1,537 reviews £197 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Nashville-Hotels-Grand-Hyatt-Nashville.h50707431.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178291&destination=Nashville (and vicinity)&destType=MARKET&latLong=36.16374,-86.78289&searchId=7f0682a7-407f-40f1-a1dd-36a2872fc52e&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6110000/6107100/6107088/cb7b0756.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Omni Nashville Hotel Downtown Nashville - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNashville-Hotels-InTown-Suites-Extended-Stay-Murfreesboro-TN-Old-Fort-Pkwy.h859675.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNashville-Hotels-InTown-Suites-Extended-Stay-Murfreesboro-TN-Old-Fort-Pkwy.h859675.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.84603%2C-86.41221&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pX44c_XaXhzK-6PpfUy0XzVxnZk=) 1345 Old Fort Pkwy, Murfreesboro, TN, 37129 #### What's nearby - Murfreesboro Strike and Spare Family Fun Center - 3 min drive - 1.8 miles - Ascension Saint Thomas Rutherford Hospital - 4 min drive - 1.6 miles - Saint Thomas Rutherford Hospital - 4 min drive - 1.6 miles - The Avenue Murfreesboro - 4 min drive - 2.2 miles - Middle Tennessee State University - 6 min drive - 3.0 miles #### Getting around - Nashville International Airport (BNA) - 34 min drive #### Restaurants - ‪Farmers Family Restaurant - ‬19 min walk - ‪Tailgate Brewery Murfreesboro - ‬7 min walk - ‪Sam's Sports Grill - ‬11 min walk - ‪Olive Garden - ‬9 min walk - ‪Wendy's - ‬15 min walk ## About this property ### InTown Suites Extended Stay Murfreesboro TN - MTSU Aparthotel in Murfreesboro with free parking This smoke-free aparthotel features laundry facilities, free self-parking and a vending machine. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Free WiFi, a dining area and free long-distance calls are among the other amenities available to guests. Weekly housekeeping is available. InTown Suites Extended Stay Murfreesboro TN - MTSU offers 136 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit. This Murfreesboro aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/25000/24913/e905f004.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Knights Inn Murfreesboro Murfreesboro - Pet-friendly - Parking included - Free WiFi - Air conditioning 5.8 350 reviews £53 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=24913&PinnedHotelID=24913&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1740000/1730200/1730132/3990779f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WoodSpring Suites Murfreesboro Murfreesboro - Pet-friendly - Parking included - Free WiFi - Air conditioning 5.8 754 reviews £58 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1730132&PinnedHotelID=1730132&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1050000/1040800/1040714/3fc9f5b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Murfreesboro, TN Murfreesboro - 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Pool - Hot tub - Breakfast included - Pet-friendly 7.2 Good 870 reviews £50 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=2711&PinnedHotelID=2711&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Kitchen - Freezer - Hob - Microwave - Refrigerator ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 private bathroom - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Separate dining area ### Entertainment - 49-inch flat-screen TV with premium satellite channels ### Laundry - Laundry facilities ### Climate control - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible parking space - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Smoke-free property ### Services and conveniences - Free local calls - Free long-distance calls - Housekeeping (weekly) - Phone - Vending machine ### Things to do - Golfing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 1 building - 136 units - 3 floors ## Policies ### Check-in Check-in start time: 11:00 AM; check-in end time: 6:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open Monday - Saturday (11:00 AM - 6:00 PM) Guests can access their accommodation through a private entrance This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Crestwood Suites Hotel Murfreesboro Crestwood Suites Murfreesboro Crestwood Hotel Murfreesboro Crestwood Suites Murfreesboro Tn Crestwood Suites Murfreesboro Aparthotel InTown Suites Murfreesboro Aparthotel InTown Suites Extended Stay Old Fort Pkwy Aparthotel InTown Suites Extended Stay Old Fort Pkwy InTown Suites Extend Stay Old InTown Suites Extended Stay Murfreesboro TN MTSU InTown Suites Extended Stay Murfreesboro TN Old Fort Pkwy InTown Suites Extended Stay Murfreesboro TN - MTSU Aparthotel InTown Suites Extended Stay Murfreesboro TN - MTSU Murfreesboro ## Frequently asked questions ### Is InTown Suites Extended Stay Murfreesboro TN - MTSU pet-friendly? > No, pets are not allowed at this property. ### How much is parking at InTown Suites Extended Stay Murfreesboro TN - MTSU? > Self-parking is free at this property. ### What time is check-in at InTown Suites Extended Stay Murfreesboro TN - MTSU? > Check-in start time: 11:00 AM; check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at InTown Suites Extended Stay Murfreesboro TN - MTSU? > Checkout is at 11:00 AM. ### Where is InTown Suites Extended Stay Murfreesboro TN - MTSU located? > Situated in Murfreesboro, this aparthotel is within 1 mile (2 km) of Stones River Mall, Fortress Rosecrans and Middle Tennessee Museum of Natural History. Go USA Fun Park and Murfreesboro Strike and Spare Family Fun Center are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## InTown Suites Extended Stay Murfreesboro TN - MTSU Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 7.6 Location ### 6.8 Staff & service ### 2.0 Eco-friendliness ### 5.8 Property conditions & facilities 10 - Excellent 95 8 - Good 116 6 - Okay 102 4 - Poor 79 2 - Terrible 109 ### 2/10 Terrible #### Shannon 11 Oct 2025 Disliked: Cleanliness, amenities, communication Staff is rude and unprofessional ##### Shannon Stayed 7 nights in Sep 2025 ### 2/10 Terrible #### Karen 13 Mar 2025 Liked: Communication Disliked: Cleanliness, room comfort Reserved a room and went to hotel. Walked into weed haze. The front desk associate Tamika I think, was very nice. Ride up there and the room were gross… noped out real quick ##### Karen Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 4 Feb 2019 Liked: Cleanliness, amenities We didn't know Sunday was closed because Expedia did not tell us. We arrived late and didn't know how to enter. After spending the night in another hotel, we asked In Town Suites to refund our first night. They did so with ease. They were very helpful, friendly and accommodating. There are not cooking utensils, plates, silverware or dish soap, but there are towels and toilet paper for the first week. ##### Verified traveller Stayed 7 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller 29 Dec 2018 Disliked: Cleanliness, amenities, property conditions & facilities Nothing when I walked in thought I was at the wrong address the place looked like a crack house! The front desk office was closed for lunch and had a rolling steel door! The room was small with a metal frame thin wire from mattress bed, so uncomfortable. Small refrigerator, 2 burner stove on a timer and rusty microwave! The room had a foul odour and dirt socks in the closet and behind the chair from the previous client! When you looked down the hall felt like you were in “The Shining “ pass this one up!! ##### Verified traveller Stayed 7 nights in Dec 2018 ### 6/10 Okay #### Loretta 19 Nov 2018 Liked: Cleanliness, staff & service, room comfort #### Prefer Hotels over extend stay hotels Not use to a hotel that doesn't open the office until 10 am and closes at 7 pm, they always took care of things but its a hassle and the security guard did not always like it. The check in was a problem because hotels.com messed up on the booking but took care of the problems more than I expected and very well. I don't like hotels that do not give you the basics which is why I like hotels vs extend stay hotels, I like the personal service of hotels, daily maid service, the little soaps that keep me from having to purchase any. I like the service of hotels, extend stay hotels do not provide services or are very limited. ##### Loretta Stayed 8 nights in Nov 2018 ### 4/10 Poor #### Myielle, Murfreesboro 29 Sept 2018 Disliked: Cleanliness, property conditions & facilities This hotel is horrible. The water was shut off due to repairs and it took over three days to correct and the hotel never made accommodation for the guest. They did however kept lying about the time it would take to fix. The toilet kept backing up from the water being shut off so you can image the level of nastiness. I would never recommend this hotel ever. I wanted a discount for the trouble and was refused. ##### Myielle Stayed 7 nights in Sep 2018 ### 4/10 Poor #### Sue, Murfreesboro, TN 4 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort This place said it had a continental breakfast! A coffee pot, Hair dryer, kitchen. It didn't have a coffee pot. We had to run to Dunkin Donuts every morning for coffee. There wasn't any breakfast. No Utensils in the kitchen . No plates or silverware. We were given 2 wash cloths for the 5 nights, and 2 towels each.for the 5 nights. We went out, and bought utenstils, towels, and dishes. ##### Sue Stayed 5 nights in Jun 2018 ### 2/10 Terrible #### Robby, Nashville, TN 29 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort This place is REALLY seedy. ##### Robby Stayed 2 nights in Jun 2018 ### 4/10 Poor #### Verified traveller 19 Jun 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### My Goodness and you pay to stay here The police were in and out, had a false fire alarm almost midnight, the smell of old musk in the room, the couch smells of vomit, the carpet needs cleaning.. ##### Verified traveller Stayed 14 nights in Jun 2018 ### 2/10 Terrible #### Verified traveller 11 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort First off, I thought I was booking the DoubleTree and it was an extended stay. Then when we checked in, they could not make keys and we were told someone would have to take us to our room. We decided to go eat first and then came back and had to call the night mgr on duty to get to our room. The entire place smelled of smoke. I will NEVER use expedia again. I was not planning on doing so in the first place but I booked thru my employee perks and that is where it directed me. I have copied of the picture of the DoubleTree but with the address of In Towne Suites, pretty confusing. ##### Verified traveller Stayed 1 night in Jun 2018 ### 2/10 Terrible #### Ashley, Chattanooga 7 May 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Found hair that wasn’t ours in the beds when we got there....trash under the beds...tv didn’t work properly( only one channel worked) and there was no one to call about it after hours....also the walls are very thin!! Heard everything going on next door to us!!!! Not to mention the door wouldn’t lock properly from the outside!! I would NEVER stay here again!! ##### Ashley Stayed 2 nights in May 2018 ### 2/10 Terrible #### Sgb 6 May 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nasty Intown Suites This was the nasty hotel I ever stayed in. There were doritos bags and cigarette butts under the bed. I got up the very next morning and a spider was in the tub. There pubic hair in the towels, and shower curtain, I was afraid to use, so I went to Walmart and purchase bath towels, face towels. I reserved the rom thru Expedian for Doubletree, and they the hotel was for InTown Suites, this was a classic Bait and Switch situation, my confirmation was for Doubletree not InTown Suites...the address is for InTown Suites but pictures show Doubletree...I am going to go to extreme to get my money back. ##### Sgb Stayed 1 night in May 2018 ### 4/10 Poor #### Verified traveller 30 Apr 2018 Disliked: Cleanliness, property conditions & facilities For starters, there is NO one at the desk. Two, there is garbage is the parking lot that for some reason people leave and sometimes gets picked up and other times does not. Three, it took me some one hour to check in! I had to call Expedia twice. Dont understand to this day why they did NOT have the information. Four, the room had torn furniture that could have been repaired and fixed. Five, the parking lot is neglected. It NEEDS to be repaved! Finally, this is NOT a first class operation and thus they NEED to come down on their prices when you quantify the above problems. ##### Verified traveller Stayed 15 nights in Apr 2018 ### 8/10 Good #### joey, Tennessee 24 Apr 2018 Liked: Cleanliness, property conditions & facilities #### Nice for us Affordable and comfortable. Overall me and my husband we're satisfied with this property ##### joey Stayed 7 nights in Apr 2018 ### 6/10 Okay #### Verified traveller 18 Apr 2018 Liked: Staff & service The room itself was clean, but there is only maid service once a week. The only time someone is at the front desk is from 10-7, and no one there on Sunday. We were not there much but it was hard to get clean towels since we would leave early in the morning and be back later in the evening. ##### Verified traveller Stayed 4 nights in Apr 2018 ### 2/10 Terrible #### Lachanda 12 Apr 2018 Disliked: Staff & service, property conditions & facilities, room comfort #### Bad I didn't like my stay and they don't refund people money when they don't stay the full reservation that's not right ##### Lachanda ### 2/10 Terrible #### Axel, Cleveland Ohio 11 Apr 2018 Disliked: Property conditions & facilities, room comfort #### Police are quick! The elevator buttons have been burned with lighters so as to be blackened and unreadable. People found the need to spit things on the walls in the elevator. I stayed form Friday April 6th until Monday the 9th. The police were there on Saturday and Sunday night. The Sunday night police action involved 3 cruisers and some a foot race that the police lost. The mattresses are wrapped in plastic so they make horrible noise every time you move in your sleep. The entire place smelled of cigarettes the minute you walked in the front doors. I was literally so amazed I made myself stay and not go book another room elsewhere. Do yourself a favor and spend the extra 20+ a night and go somewhere else. Lesson learned!! ##### Axel Stayed 3 nights in Apr 2018 ### 8/10 Good #### Mary 5 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Worked for us No frills but clean and for the price it was good. Wished the bed was more comfortable though. ##### Mary ### 4/10 Poor #### Verified traveller 24 Mar 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### In Murfreesboro, Tn The staff was great, friendly and helpful. I had accidently reserved a smoking room. The third floor constantly strongly smelled like an old dirty ashtray and body odor. The elevator was questionable.... the laundry room is nice. The first floor didn't stink. The owners should really appreciate their staff because they made my stay better. The owners should invest money in upkeep of this place because they could have a really nice place there. It is in a great location, close to a park, shopping and restaurants. ##### Verified traveller Stayed 14 nights in Mar 2018 ### 6/10 Okay #### Mark 19 Mar 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Scary Hotel We'll not be back. We had friends arrive late to find the front desk had closed as of 7 PM with no notice on their reservation whatsoever. The staff were in the building and kind enough to assist but said their reservation was for the 16th and not the 17th. My friend showed them his confirmation in email and they got them their room. Their room was nice, two double beds, sofa, decor. Our reservation for a Studio, 1 Queen Bed, Non Smoking. ended up being a double bed in a room that looked like it was gutted. A mattress on a metal frame with legs, two night stands, bare white walls, tilted refrigerator, sliver of wrapped soap and a half-used roll of toilet paper. We joked we got the room after the crime scene investigators finished. Downgraded at the check-in without so much as an apology or an offer of some sort of compensation. We were in non-smoking room 314. To get to 314 we had to walk down a hallway that smelled like an old ashtray. The elevator was filthy and of questionable operational safety. At least it was close to a major road if a hasty escape was required. Road? More like a pock-marked side street. We passed the "hotel" twice before we found the unmarked side street that led to the front door. When were were searching hotels this came up as part of DoubleTree. Now it comes up as Crestwood. The online photos are beautiful. The reality was a horror. Never again. ##### Mark Stayed 1 night in Mar 2018 ### 2/10 Terrible #### Luna 12 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No check-in allowed after office hrs & NO Refund!! Do NOT bother booking with this hotel if you are unable to check-in during regular office hours! They would not make accommodations for me to check in after hours, and they would NOT refund $$ when I tried to cancel the booking after the 'free cancellation' period. Hotels.com information had the following in the fine print: "Important notices: The front desk is open during the following times: Monday - Saturday: 10 AM - 7 PM Sunday - Sunday: 3 PM - 8 PM If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the property using the information on the reservation confirmation received after booking." However, when I tried to contact InTown Suites during office hours for instructions on how to check-in after hours, they said I could not, and that I should try to contact the booking site to see if they would refund the price for the reservation. I called hotels.com re: the issue, and they just contacted InTown Suites, who refused to cancel or refund the reservation. I am \*very\* unhappy with the customer service from both hotels.com and InTown Suites, as I had to pay for a room that I never stayed in because of InTown Suites refusal to accommodate a late check-in. Don't waste your time or $$ with this place!! ##### Luna Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Verified traveller 9 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Loved the fact that I could cook in the room. Room is nice and spacious. Only thing is you gotta have your own dishes ##### Verified traveller Stayed 2 nights in Mar 2018 ### 6/10 Okay #### Verified traveller 6 Mar 2018 Liked: Staff & service There were ladybugs n room the whole week and didnt know where they were coming from and couple spiders ##### Verified traveller Stayed 11 nights in Feb 2018 ### 2/10 Terrible #### Verified traveller 20 Feb 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Feared for my life! We did not stay at the hotel. We felt it was safer to spend the night in the car in the Walmart parking lot. When we arrived, there were two police cars in the parking lot. A gentlemen was talking loudly that he was just released from prison. They took a copy of our driver's licenses, and we were afraid of identity theft. Over all a very bad bad experience. I want my money back. I called customer service and I am waiting for the update. ##### Verified traveller Stayed 2 nights in Feb 2018 ### 2/10 Terrible #### Robert 14 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### True Flea Bitten hotel This flea bitten hotel gave me flea bites 2 nights in a row, after they said after "sprayed" the first time. Then when I complained the 2nd time, they wanted me to leave the hotel, and had "no other rooms available" but they showed rooms on available on line??? Really glad to get out of there, and move to a better motel. Hotel.com helped get a refund from the flea bitten hotel greatly. Seamed that this is the local Welfare hotel for the area too. Don't book, stay away. No house keeping, bring your own towels, and flea spray. ##### Robert Stayed 7 nights in Dec 2017