Ratings based on 588 Verified Reviews

3.2 out of 5
54% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Feared for my life!

Posted 20-Feb-2018
We did not stay at the hotel. We felt it was safer to spend the night in the car in the Walmart parking lot. When we arrived, there were two police cars in the parking lot. A gentlemen was talking loudly that he was just released from prison. They took a copy of our driver's licenses, and we were afraid of identity theft. Over all a very bad bad experience. I want my money back. I called customer service and I am waiting for the update.
4 out of 5
for Everyone
by A verified traveller

Posted 28-Oct-2017
It was good for what it is but it’s kinda overly priced. You have to do your own laundry for towels you have to supply your own toilet paper. You get housekeeping once a week which makes things a tad annoying especially if you have kids.
1 out of 5
by A verified traveller from Tennessee

Business trip from hell= Expedia disappointment

Posted 23-Oct-2017
Cons: Everything
Unforgettable experience, Expedia customer service is the pits. I selected the hotel through Expedia's website and the picture of the hotel was that of the Double Tree. I thought I was selecting the Double Tree, I have a receipt of the trip details and the picture depicts the Double Tree not the In Town Suites. I also selected NON-SMOKING ROOMS and was given two smoking rooms. The police was called to the room next to ours and kept us up all night due to a disturbance. Beware, do not stay here and be careful booking on Expedia. Bait and switch!
2 out of 5
by Karen

Will NOT be back

Posted 16-Oct-2017 on Hotels
The room smelled horrible. The toilet had urine all over it. The kitchen counter had spills on it. The room was clearly not cleaned prior to our arrival. I was disgusted!
2 out of 5
by A verified traveller

Not your typical motel

Posted 22-Jul-2017 on Orbitz
Cons: cleaning was poor, room only cleaned weekly.
Location: first time hard to find.
Front desk open 9-7. You have to call for assistance after hours. Mostly out of town workers and families that seem to live there. I would stay with my family, I got a great rate just for one person.
1 out of 5
by A verified traveller

Not allowed to stay.

Posted 27-Apr-2017 on Hotels
I was not allowed to stay because they did not honor Hotels.com reservations and gave my room away. Very frustrating.
2 out of 5
by Kendra

This traveller left a rating score only Posted 02-Apr-2017 on Hotels
1 out of 5
by A verified traveller

Not worth the low rates

Posted 28-Mar-2017
This places reeks of cigarettes from top to bottom. The odor hits you as soon as you walk in the door. The box spring on the bed was stained and moldy. The room smelled awful. No one cleaned the room at any point. If you're working, good luck on seeing anyone at the front desk as they don't have long office hours. The guests are loud. Several people actually live there and their were kids running up and down the hall way late in the evening.
2 out of 5
by Mario


Posted 19-Mar-2017 on Hotels
Ask for more towels stated they don't give out towels no service after a certain time ask the desk clerk upon arrival could I cancel the nxt day stay she stayed they don't do refunds so much noise and incoming traffic through out the night
1 out of 5
by A verified traveller

Worst hotel I've been too!

Posted 19-Mar-2017 on CheapTickets
Well, I learned about this place the hard way. I paid for 12 nights and stayed 8 of them, I was kicked out by the manager named Sally, she said because I was talking on the phone in the lobby and because I walked out of my room after 9 pm was grounds to kick me out, so she called the cops this morning, they we're at least very understanding. One of they cops said this place wasn't safe anyways, he said there's domestic abuse issues weekly. I was getting an apartment Saturday anyways, so no biggie. P.S. management treats the place like it's a homeless shelter with their rules.