Ratings based on 499 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
73% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Families
by Ryan from Lusby, Maryland

Dirty, not as promised by the website at all.

Posted 03-Aug-2015 on Hotels
The room smelled horrible and there were no pots and pans as promised on the website. There was only someone at the front desk during the week and they don't replenish any of your towels or supplies so we bought cleaning products and had to pay to do our daily laundry with towels. We also had to stock our own toilet paper. The room was nothing like it appeared on the website. Everything was shoddy and old. Our pet was not allowed either although the website said they were welcome. There was a mandatory cleaning day once a week and that was it. This was the worst hotel extended stay we have ever stayed in. I do not recommend it to anyone.
1 out of 5
by A verified traveller from Chicago

Avoid at all costs!!!

Posted 16-Jul-2015
Pros: The day staff.
Cons: The facility.
Pros: Great location. Close to great restaurants. Across the street from the mall. Pleasant staff. Cons: Everything else. Requested non-smoking room; room reeked of smoke. The first room had a big hole in the wall and water in the sink that ran constantly. Asked for another room and was given a room that had a loveseat that was so visibly filthy that I wouldn't even let my dog (if I had one) sit on it. The carpet was filthy as well, and there was also a chest of drawers that looked as if an animal had been chewing or scratching on the corners. I would expect much more for an extended stay facility. Needless to say, we checked out the next day, only stayed that night due to the lateness of our arrival. We were scheduled for four nights. Again, run,do not walk, away....fast!!!!
3 out of 5
by A verified traveller


Posted 14-Jul-2015
Pros: Beds were more comfortable than I thought
Cons: Av needs to stay on and not have auto shutoff. Rooms get a little hot during night before school comes back on
Location: Good location in center of town
Floors thin, better stay on top floor or you hear every step of person upstairs . Not the best clientele staying there. Blue collars workers hanging out in parking lot
1 out of 5
for Couples
by A verified traveller


Posted 11-Jul-2015 on Hotels
I WOULD NOT STAY HERE AGAIN EVEN IF IT WAS FREE!!! I cannot state strongly enough the deplorable conditions of this hotel. First and foremost, the air conditioner leaked BADLY...as in two drops per second hitting the carpet very loudly. The floor was soaked four feet out from the unit. Obviously they were aware and had tried to cover up the scent with hidden air fresheners. The furniture was filthy. We wouldn't even sit on it if we weren't using the bath mat as a lining between us and the couch. The beds only had a sheet plus one other "comforter" that was barely thicker than a sheet. We froze since we had to leave the air conditioner high enough so that it didn't shut off and keep us awake with the dripping. The "kitchen" microwave didn't work at ALL and the freezer didn't work AT ALL. Not even a little. The lining of the bathroom sink had worn almost completely off and was flaking. I'm not a hotel snob--I'll stay about anywhere if it's just for one night. But THIS was the worst I have ever seen. The hotel looks great from the outside (brick)...so admire it from the street. DON'T GO IN!!
1 out of 5
by A verified traveller from Memphis Tennessee

Crestwood Suites (Sour)

Posted 03-Jul-2015
Pros: Nothing at all.
Cons: Everything one could imagine. Complete demolition is necessary
Horrible!! The first room smelled of pet urine. Food and liquor was left in the refriderator by someone. Old worn out smelly carpet. Room was changed to a different one, had to share it with a very large spider that I couldnt catch to kill it. I would not advise anyone to stay at this hotel. It is obviously private owned and not part of a corporate chain.
2 out of 5
by A verified traveller from South Dakota

Extended Stay Hotel in Murfreesboro, TN

Posted 29-Jun-2015
Pros: Nothing
I booked this hotel stay on Expedia special rates site and the hotel was not to my tastes. I have since decided not to use Expedia.com.
2 out of 5
for Business Travellers
by A verified traveller

Posted 28-Jun-2015 on Hotels
Card keys failed twice and ants by window seal. Attendant was prompt in getting me in and relatively quiet but smoking down hallway could be smelled very easily. Just needed a place to sleep for work so it served it's purpose.
4 out of 5
for Business Travellers
by Herman from Woodlawn TN

Oh No not Good

Posted 27-Jun-2015 on Hotels
I'm a sports official so I was doing a softball tournament in Murfreesboro and as usual the games ran longer than usual. I got to the hotel around 11:30 pm and front office was closed. I had to find attendant on premesis to get hotel key and log in to facility. The key that was given to me did not open my second floor room so I had to go back down to find attendent and by the time I got everything situated it was after 12 and I had to be up at 7:00. Needless to say I was not happy with service buy room was nice and spaceious and I slept well, not sure if it was room or I was just really tired.
3 out of 5
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 26-Jun-2015 on Hotels
2 out of 5
by A verified traveller

Budget Hotel

Posted 22-Jun-2015
Pros: Nice big screen TV, hotel was quiet at night, cable tv with HBO
Location: Nice location near shopping, easy access in and out
Monday night arrive, bad smell in air at entrance, front glass doors are dirty and smudged. Enter lobby, no one around, a guest went to find clerk. Lobby dirty, floor mat in front of desk that states clean and comfortable is dirty and threadbare. Nice clerk when she arrived. Got room key, entered elevator. Elevator dirty, didn't want to touch floor buttons, floor dirty and metal walls smudged. Hallway to room had overpowering smell of air freshner and bleach, hall carpet stained and spotted. Enter room, bleach smell staggering, smell of cigarette smoke (door to room is marked no smoking). Old worn but serviceable furniture. Noise in bathroom, the tub faucet is leaking, wouldn't turn off, probably leaking at about a gallon an hour. Dead bugs in tub. SInk dirty, crusted with something. Flush toilet, wont stop running, had to remove lid and mess with flapper each time I flushed. Room had some cobwebs on ceiling, the fridge, microwave and cooktop not spotless but not clean. Bed ok, sheets/pillowcases worn, pillows worn, about two inches thick. Report issues the next morning (tuesday), clerk stated room would be re cleaned. Returned to hotel that night, no real change in room, still not clean, bed made and sink still dirty, tub faucet still leaking and toilet still running non stop (Manager stated parts were on order). Wednesday, on return room not made up, Thursday, on return room not made up, went to desk, clerk stated only cleaned on Mondays as this was extended stay hotel.