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Reviews of Hotel Sercotel Carlos III

3 out of 5
Hotel Sercotel Carlos III
Carlos III, 49, Cartagena, Murcia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 352 reviews" "
Rating 8 - Good. 139 out of 352 reviews" "
Rating 6 - Okay. 25 out of 352 reviews" "
Rating 4 - Poor. 3 out of 352 reviews" "
Rating 2 - Terrible. 2 out of 352 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nuala

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, 15 minutes walk to the port
Exceptionally clean Hotel, didn’t see any parking under the hotel was directed to the parking lot, five minutes away, parking voucher did not work. breakfast was all set out lovely only downside the hot food even though it was in a baineMarie was still cold.
Stayed 1 night in Jan 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel not far from centre, parking underneath hotel if space is available but other car parking nearby.
Stayed 1 night in Nov 2023

8/10 Good

Susan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh and new
Room was large, fresh and new. Short walk to the historic centre. Poor wifi signal in the room
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely large quiet room, very comfortable bed. Best breakfast we ever had. Nothing negative to say.
Stayed 1 night in Oct 2023

10/10 Excellent

Lee, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel on the edge of the town. About a ten minute walk from the old town and historic waterfront. Surrounded by little bars and restaurants. Room was great and the staff were fantastic.
Stayed 1 night in Oct 2023

8/10 Good

ghayth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Wi-Fi system, which needs to be updated. Other than that the hotel met our needs.

8/10 Good

ghayth

Stayed 3 nights in Oct 2023

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, the only thing was the parking, they dont own parking so, you need to go out and find your own.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with group
Liked: Amenities
The hotel Carlos III was a short 5 minute walk from Cartagena railway station and about a 15minute walk from the centre of Cartagena and the Roman Ampitheatre. The hotel staff Jose, Andres and Isabel were extremely welcoming and helpful concerning local restaurants and the provision of a map to navigate to the main museums and attractions. Check in and check out were quickly executed. The rooms were spacious and well equipped with every facility to make a comfortable stay including a kettle for tea and coffee. The bathroom was again well stocked and had a warm rain shower. The location was quiet and located just off the Av Alfonso XIII -a busy main road with restaurants, bars and shops. We thoroughly enjoyed our stay and would choose this hotel again when visiting Cartagena.
Stayed 2 nights in Oct 2023

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for short visit in Cartagena
tipical city hotel with parking next street, view facing next bldg. Comfortable room, good variety breakfast choice. Excellent frontdesk.
Stayed 1 night in Sep 2023
Response from General Manager on 19 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Gretel

Stayed 2 nights in Jul 2023
Response from General Manager on 19 Sept 2023
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Excellent

Julie

Stayed 1 night in Sep 2023
Response from General Manager on 19 Sept 2023
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from General Manager on 9 Aug 2023
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Kurt, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great property. Staff were great and the rooms are clean and modern. Good location for exploring the city.
Stayed 1 night in Jun 2023
Response from General Manager on 9 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Hasumati

Stayed 2 nights in Jun 2023
Response from General Manager on 9 Aug 2023
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from General Manager on 9 Aug 2023
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Juan G.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2023

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very clean staff was very pleasant and helpful would definitely stay there again 😀
Stayed 1 night in May 2023
Response from General Manager on 28 May 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

les

Stayed 1 night in Mar 2023
Response from General Manager on 30 Mar 2023
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Wish the hotel had it's own parking included. Staff were very helpful and friendly.
Stayed 1 night in Jan 2023
Response from General Manager on 30 Mar 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Francisco Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from General Manager on 28 Dec 2022
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Excellent

Jairy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from General Manager on 30 Nov 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Jose R

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roadtripper
Short 2 days stay on Our way north. Comfortable Room, Good Breakfast, Service. Short walking distance from all places.
Stayed 2 nights in Oct 2022
Response from General Manager on 29 Nov 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

david

Stayed 4 nights in Nov 2022
Response from General Manager on 29 Nov 2022
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

8/10 Good

GEORGE CATALIN

Stayed 6 nights in Sep 2022
Response from General Manager on 7 Nov 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Jorma

Stayed 1 night in Sep 2022
Response from General Manager on 26 Sept 2022
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Excellent

Coral

Stayed 2 nights in Sep 2022
Response from General Manager on 26 Sept 2022
Estimado Huésped,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,

10/10 Excellent

Ashling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Lovely hotel. Very clean. Great location. Rooms are spacious, sound proof, and beds are comfortable. Reception was very helpful and friendly, arranging taxi and advising of options for transport. Excellent breakfast, quality food. This hotel should be 4 star. Would definitely stay again.
Stayed 1 night in Sep 2022
Response from General Manager on 5 Sept 2022
Dear Guest,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy céntrico y bueno. Puedes ir a todas partes caminando. La habitación estaba perfectamente llimpia y la cama era muy cómoda. Lo recomiendo 100x100.
Stayed 2 nights in Jul 2022
Response from General Manager on 26 Jul 2022
Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente,

10/10 Excellent

Milena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms and excellent breakfast
Stayed 1 night in May 2022
Response from General Manager on 26 Jul 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

nancy, Alicante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to old town, port and walk ability to Calle Mayor. Easy to find from highway. Staff very helpful. Suggest parking a few blocks over in large public underground garage. The parking next door is limited snd way too small to maneuver a car in and out.
Stayed 1 night in Nov 2021
Response from General Manager on 2 Dec 2021
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Well-located for exploring the old town, easy for quick getaway by car when your stay is over.
Stayed 1 night in Oct 2020
Response from General Manager on 26 Oct 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

William

Travelled with group
Liked: Cleanliness
Happy to stay again.
A pleasant central hotel. Good breakfast. Lots of street parking nearby if hotel parking full. One or twoinor issues in room but generally good. Cafe seemed to close early.
Stayed 1 night in Feb 2020
Response from General Manager on 3 Mar 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from General Manager on 28 Feb 2020
Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente,

6/10 Okay

julie

Liked: Cleanliness, staff & service, room comfort
ed but comfortable
Aged but comfortable. Needs a bit of a refurb. Comfortable bed. wifi worked well. Bathroom/toilet was good. Lift available. Checkin was easy. Reasonable location. Short walk to city area.
Stayed 1 night in Dec 2019
Response from General Manager on 27 Dec 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel just as descriibed , good sized room, very happy with choice.
Stayed 1 night in Nov 2019
Response from General Manager on 9 Dec 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from General manager on 27 Nov 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel walking distance to everything.
We enjoyed our stay in Cartegena, nice comfortable hotel with good amenities and staff. A tip, the entrance to the Roman Theatre is in the square opposite the town hall. Don't do as we did and walk all the way around it looking for an entrance and wasting over an hour.
Stayed 2 nights in Nov 2019
Response from General Manager on 27 Nov 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover
Nice hotel, very friendly reception, good on site parking and not too expensive at €11 for a motorbike. Main tourist area is about 29 minutes walk and there are a good range of cafes and shops locally. The room was clean and a good size. Comfortable but sadly no view from our room.
Stayed 1 night in Oct 2019
Response from General Manager on 3 Nov 2019
Dear Mick, thank you for sharing your opinion about our hotel Best regards

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from General Manager on 7 Oct 2019
Dear Brian, thanks for taking the time to share your opinion about our hotel Best regards

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Sercotel Carlos III in Cartagena.
Although the first impression (access to the hotel) is not remarkable, later it was only better. Room was very clean, the aircon worked very well. Bathroom in an immaculate condition, a fridge and a kettle for coffee/tea was provided. Very good breakfast. The only disadvantage - quite slow WiFi.
Stayed 1 night in Aug 2019
Response from General Manager on 12 Aug 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Sercotel Carlos III, Cartagena
Stayed here whilst my friend was in the nearby hospital. Staff were all excellent and helpful and rooms were modern, clean & comfortable. It was a good base for getting around. Parking can be difficult with street parking a short walk away.
Stayed 7 nights in Jul 2019
Response from General Manager on 6 Aug 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and good for the price. The bathroom was very nice. We had the breakfast included. Good food and nice place. The only downside was that they don't have parking, We went to a near by public parking and paid 16 Euros. The city is very nice. I would definitely recommend this place to stay in Cartagena.
Stayed 1 night in Jun 2019
Response from General Manager on 9 Jul 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't want to go home!
Very pleased with this hotel. Large bedroom with comfortable beds. Service was excellent and the staff were very friendly and helpful. The hotel is about 10 minutes brisk walk from the main tourist sites and about 10 minutes also from the RENE railway station. Lots of paces to eat nearby catering for all budgets - from high class restaurants to inexpensive bars. I enjoyed my stay at Hotel Sercotel Carlos III.
Stayed 2 nights in Mar 2019
Response from General Manager on 9 Apr 2019
Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from General manager on 20 Mar 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy walking to downtown. Parking a problem - usual lot they use was full had to find private P lot at cost of €18/day. Property newly renovated but sparse. Beds comfortable. Reception very helpful.
Stayed 1 night in Mar 2019
Response from General Manager on 1 Apr 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,