Ratings based on 53 verified reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 24-Apr-2019
The Spice Tree is in a fantastic location high above "Bison Valley", nestled in a teak forest and a short drive away from the tea plantations surrounding Munnar. The location is not the only great thing about the hotel -- the staff and service are superb, the restaurant is excellent and the facilities are great: from the coffee shop/bakery to the library and spa. The icing on the cake was the "wine and milk" bath, which was spectacular with the result being a petal-strewn bath with floating tealights.
5 out of 5
by a verified traveller

Great stay.

Posted 18-Feb-2019 on Hotels
Fantastic stay. Amazing service by Daneesh at the front desk. Beautiful property in the mountains.
5 out of 5
Recommended
for Everyone
by a verified traveller from Mumbai

Absolutely Pristine Location

Posted 18-Jun-2018
We loved our stay at Spice Tree, Munnar. The rooms are luxurious and the food is delicious, but the best thing about the place is that the entire experience is built on being sustainable and kind to the environment. They don't use plastic anywhere (event the shampoo/conditioner containers are cute little clay pots), the food is locally sourced and organic, and the electricity is mainly from the solar panels on the property. The views are absolutely breathtaking that make the ride up entirely worth it. A special mention of the staff, they were always very kind and efficient. We absolutelty loved our long weekend there.
5 out of 5
Recommended
for Everyone
by a verified traveller from uk

Wonderful place in the cool hills

Posted 30-Mar-2018
First place in india where they don't expect tips for everything. Food brilliant. Staff really helpful and caring. Grounds beautiful. Views wonderfull. We could live there quite happily.
5 out of 5
by a verified traveller

Highly recommend.

Posted 08-Feb-2018 on Hotels
Terrific hotel. Service as good as it gets. Excellent food. The location is out of the way but the hotel provides activities to fill a good two days. There is a wonderful aesthetic to the entire place. And, of course, quiet. Note: there is no air conditioning anywhere at the hotel, but at the altitude in the mountains, AC not really needed. We highly recommend.
Comment from Hotel Management
11-Mar-2018 by Mervin , Hotel Management
Dear Guest At the outset I would like to thank you for choosing to stay at The Spice Tree Munnar , on your recent visit to Kerala, and we grateful for your feed back , We are so glad to know that that your stay was comfortable and our facilities & services were as per your liking and expectation. we look forward to welcome you back at The Spicetree, Munnar Thanks & Regards Mervin Isaac Head Business Development & Operations Spicetree, Munnar
2 out of 5
by Robert

Disappointing - and not a good value

Posted 07-Jan-2018 on Hotels
We were very disappointed in this visit, our second one. We were misled by management a few times, and were not advised by the hotel that the roads to the hotel were undergoing construction, and all of the decent roads were closed. Not knowing, we ended up on roads that were dangerous, took even longer, and were not suitable for our vehicle. The manager on duty said that the road closure had just started that day, which was not true - we learned it had been closed for weeks. If the hotel had been responsible and caring about their guests, they would have advised us - we very probably would have canceled our stay, as the road closure delays also forced us to cancel the excursions we planned to take. We felt that we were misled by the management on several occasions while we were there. We had also emailed in advance to request spa services for the evening we arrived, and were told that it was no problem, no need to book - we'd be able to book on the spot. When we arrived, there were no services available. The rates at the hotel are quite a bit higher, almost double, what they were previously, and although the facility and the location are beautiful, and the rooms very nice, it is not a good value at this price point. Also, we found that the food was really not very good at all compared to our previous stay. The spa services are mediocre These should be significantly better for the price they charge now. The staff are very nice, and the activities quite good.
5 out of 5
by BIBHUH

This traveller left a rating score only Posted 11-Dec-2017 on Hotels
5 out of 5
by Bharath

Mesmerizing stay..!!!!!!

Posted 27-Jun-2017 on Hotels
its simply superb...... Go for it...!!!!!
Comment from Hotel Management
29-Jun-2017
Thank you for the feedback !!!!!
5 out of 5
by Lawrence

Gem in Munnar

Posted 22-Jan-2017 on Hotels
Hotel is located in the mountains of Munnar. Hotel is relatively new, in immaculate condition, VERY clean. Amazing restaurant,, delicious and very innovative dishes, had cooking class. Ayerveding massage was one of the best I had during my trip, clean and relaxing environment. Manager and staff were very friendly, helpful, from the first minutes we were surrounded by very pleasant and helpful staff. They gave alot of advice for the trip. I wish we had stayed longer, we ended up leaving later and spent relaxing extra afternoon. Would definitely recommend it, would go back again!
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Sep-2016 on Hotels