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Reviews of Sofitel Munich Bayerpost

5 out of 5
Sofitel Munich Bayerpost
Bayerstrasse 12, Munich, BY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1008 reviews" "
Rating 8 - Good. 213 out of 1008 reviews" "
Rating 6 - Okay. 71 out of 1008 reviews" "
Rating 4 - Poor. 35 out of 1008 reviews" "
Rating 2 - Terrible. 31 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, and a beautiful property. On the same block as the Munich central station (Hauptbahnhof) with easy access to local and national train services, and great coffee & delicious sandwiches/pretzels/pastries in the underground. We had a running toilet that was fixed the first day, and they placed an iced bucket of wine in our room that evening to apologize. Visited every evening by very friendly (elderly) staff who brought extra chocolates and bottled water. Easy access to the best of the city with zero noise despite the location. Five stars, highly recommended!
Stayed 9 nights in Mar 2024

8/10 Good

Doron

Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checking and nice room
Stayed 1 night in Feb 2024

6/10 Okay

Hylaab

Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

HAGOP, Centre

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Ryan

Stayed 2 nights in Dec 2023

8/10 Good

Sarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Thanks, we will stay at the Sofitel next time we’re in Munich.
Stayed 7 nights in Dec 2023

10/10 Excellent

RICHARD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Jacques

Stayed 3 nights in Dec 2023

10/10 Excellent

Ronan

Stayed 2 nights in Dec 2023

10/10 Excellent

Shameka, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Everything was in walking distance. Staff were all very friendly. Will definitely stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 😊
Stayed 1 night in Dec 2023

6/10 Okay

Dennis

Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 3 nights in Dec 2023

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as I expected
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Great facility next to train station Perfect
Stayed 1 night in Dec 2023

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Stayed 6 nights in Dec 2023

10/10 Excellent

laurie

Stayed 2 nights in Dec 2023

2/10 Terrible

Wolfgang

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

PING SIN JOYCE LYNN

Stayed 12 nights in Dec 2023

10/10 Excellent

hanan, kuwait

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but the service needs improvement
The good first.. it’s a beautiful hotel in the perfect location for accessing the train, trams and buses while in Munich. I spent a couple nights in a Luxury Room that was spacious, clean and well designed other than I was uncomfortable that the window looked into the courtyard so people walking in the hall across the courtyard could see into the room so I had to leave the curtains closed. I asked to change rooms and switched to a duplex suite. It was a really cool layout with a living area and half bath downstairs and a bed with full bath in a loft area. A ton of natural light and it felt more private. Great water pressure in the shower, good lighting and plenty of room for luggage. The front desk had mostly courteous, professional staff. The bad was just some of the services. I had an issue and tried to call the desk and it rang for more than 45 min w/out an answer. I finally dressed & walked down. It felt unsafe that you can’t reach any staff from the room. I asked a bellman to help with transport and mid way through helping me he walked off to help another guest which was unprofessional. No one to help with luggage because again they don’t answer the phone. Overall, I wouldn’t stay again because I’ve had better experiences at other Munich hotels in this price range unless the service improves. If you want to be right next to the train station I would say give it a try and hopefully the service is better for you.
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jin Ah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very clean and cozy hotel. If you are planning to travel by train, the location is unbeatable. The train station is literally right next to it. Main area super walkable too. Nice staff and really fun swimming pool. Highly recommend it
Stayed 5 nights in Dec 2023

10/10 Excellent

Marco

Stayed 4 nights in Dec 2023

6/10 Okay

Liam

Liked: Cleanliness, amenities, property conditions & facilities
One of the two rooms allocated was much smaller and not the size of a superior room. Given 50 euros off the bar bill as compensation which was derisory. Also no Expedia Gold on the computer. Third time in the hotel. Not sure there will be a fourth.
Stayed 2 nights in Dec 2023

10/10 Excellent

Søren

Stayed 1 night in Dec 2023

6/10 Okay

Allan

Travelled with partner
Liked: Staff & service, amenities
The hotel is situated very close to Munich's central station (Hauptbahnhof), underground system (U bahn), tram and bus stops. Central location for most tourist hotspots. (Marienplatz is a 15 minute walk or two short underground stops away). Impressive Reception and public areas. Restaurant and bar are okay, buffet style breakfast is good. There is a Spa and swimming pool. However, the room allocated (738) had stained carpeting, no electrical or USB sockets by one side of the bed and a lighting system that was baffling to use. There was a bath and a walk in shower which was powerful and hot. Housekeeping was hit and miss, the bed was made and the room tidied but water, milk, tea, chocolate, toilet roll etc., weren't always replaced and had to be requested. Staff were polite and any problems quickly dealt with. We were woken up in the early hours of one morning by in house drilling and hammering noise which was recorded. We made a complaint at the time and followed it up at Reception later that morning. We were informed that the Manager had authorised the work and we're offered a complimentary dinner for two. As the booking had been made through Expedia we were advised that a formal complaint should be addressed to them which we intend to pursue.
Stayed 6 nights in Dec 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend break here to visit the Christmas Markets. 5* review from us for everything at the hotel. Great communication before ours stay, and thank you for the upgrade to celebrate our anniversary. Breakfast was a highlight, lovely service and fantastic selection. Would we stay again, most definitely, and next time we won't leave it 10 years.
Stayed 4 nights in Nov 2023

10/10 Excellent

Meeran, Sialkot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and everything is outstanding. Main train station is few minutes walk. You can walk to the main shopping areas or you can take the tram.
Stayed 5 nights in Nov 2023

10/10 Excellent

Angela

Stayed 2 nights in Nov 2023

8/10 Good

stephen

Stayed 3 nights in Nov 2023

6/10 Okay

Ian, Hinckley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights in the bedroom are horrendous
Stayed 3 nights in Nov 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

6/10 Okay

ROBERT

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2023

2/10 Terrible

Dr. Leif

Stayed 1 night in Nov 2023

10/10 Excellent

Kieran

Stayed 2 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Very central - right next to the main station - but very quiet and comfortable inside. The spa is a great feature.
Stayed 3 nights in Nov 2023

10/10 Excellent

Martin

Stayed 3 nights in Nov 2023

10/10 Excellent

Murilo

Stayed 2 nights in Nov 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and spa. Breakfast good but cooked a bit slow
Stayed 3 nights in Nov 2023

10/10 Excellent

Yoletsys, HIALEAH

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel everything is 5 stars, next to the train station to different a restaurants
Stayed 3 nights in Nov 2023

10/10 Excellent

Dr. Oliver

Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Ronald

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Natasha

Stayed 7 nights in Nov 2023