Ratings based on 617 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Zurich

Great hotel!

Posted 08-May-2017
Pros: Location and glamour/fanciness is truly amazing.
Cons: it is a bit old, but very well maintained.
Location: Marienplatz, city centre, HB, all in walking distance.
Really nice hotel close to the city center in Munich. Great location, great hotel with history and tradition. Breakfast is amazing, a bit pricey (42 eur) but it is expected as you have prosecco, fish, super nice cold cuts, and all you can expect from a 5 star hotel breakfast. Parking is overpriced in my opinion.
Comment from Hotel Management
09-May-2017 by Monika Tritz - Hotel Manager, Hotel Management
Dear Jamie, Thank you for taking the time to share your highly appreciated feedback with us. The location of Hotel Vier Jahreszeiten Kempinski Munich is perfect for a stroll through the old town. Due to its convenient location, Hofbräuhaus, Viktualienmarkt and Marienplatz are within short reach. We are very happy to see that you enjoyed your stay and especially the lavish breakfast offer. Thank you for sharing this with us. The hotel encompasses a history of nearly 160 years. This is why we make a constant effort and investment to keep the hotel in the best possible shape for you. We hope to welcome you back soon to Munich. Warmest regards, Monika Tritz - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Apr-2017
Only problem was sound of trucks early in the morning. I believe trucks bringing in supplies.
Comment from Hotel Management
20-Apr-2017 by Monika Tritz, Hotel Manager, Hotel Management
Dear Expedia User, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich. I regret that your expectation was not met. Our hotel provides a premium location at Maximilianstreet right in the city center. Supply delivery does take place; we have agreed upon delivery times with our suppliers. I regret that you have been disturbed during your stay. Please do not hesi​tate to contact us for your next reservation - we will be delighted to assist you with the booking of a quiet room in a different location than las​t​ time. Warmest regards, Monika Tritz Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Jeddah

Location & Service

Posted 01-Apr-2017
Location,Service and very great staff . The first night the room which was checked really not nice because of the view of the room. The think which I was really looking for a free breakfast. Which is cost 45Euro.
Comment from Hotel Management
24-Apr-2017 by Monika Tritz - Hotel Manager, Hotel Management
Dear Bashawari, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your feedback with us on Expedia. I am delighted that we were able to convince you with the service quality and the hotel location. I apologize for the inconveniences with the view of the room. Unfortunately, I am not able to remove your recent experience but we would be delighted to welcome you back during your next visit in Munich and provide you with a different room. With best regards from Munich, Monika Tritz - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Elegant hotel in the heart of Munich with great st

Posted 22-Feb-2017
Pros: Everything!
Cons: It's clear that they are constantly trying to improve their service. I watched the way a manager was training a new-comer with patience and support.
Location: Within walking distance of the historic centre, the Rathouse, Marienplatz, food market Viktuelienmarkt, the opera house and Residentz. Excellent resta
Elegantly appointed hotel in the heart of Munich. Luxurious surroundings, public areas and bar. Solicitous, smiling staff who are aways ready to help and, better still, to anticipate what you might want or need. As I left the hotel on foot, a doorman ran after me asking if I needed to use the umbrella he held out for me to use as it was raining. Very comfortable room with calm decor. Good beds. Room service breakfast arrived promptly on time. Best de-caff coffee I've tasted and served with a delicious macaron. Within walking distance of the historic Residenz and opera house. Wide open square nearby. They really know how to look after you.
Comment from Hotel Management
22-Mar-2017 by Monika Tritz, Hotel Management
​Dear Guest, ​Thank you very much for choosing the​ Hotel Vier Jahreszeiten Kempinski Munich and for taking the time to share your highly appreciated feedback regarding your last stay with us on expedia. We are delighted that you have enjoyed your stay with us in the heart of Munich. Please rest assured that we will share your feedback with our team as this is always a great source of motivation for us. ​We would be pleased and delighted to welcoming you back in the future and on your next trip to Munich. ​ Best regards, Monika Tritz Hotel Manager
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Feb-2017 on Hotels
5 out of 5
by Eduardo from Brazil

Perfect time in Munich

Posted 16-Feb-2017 on Hotels
Great service from check-in to check-out
Comment from Hotel Management
22-Mar-2017
Dear Eduardo, Thank you very much for choosing the​ Hotel Vier Jahreszeiten Kempinski Munich and for taking the time to share your highly appreciated feedback regarding your last stay with us on hotels.com. We are delighted that you have enjoyed your stay with us in the heart of Munich. Please rest assured that we will share your feedback with our team as this is always a great source of motivation for us. ​We would be pleased and delighted to welcoming you back in the future and on your next trip to Munich. ​ warmest regards, Monika Tritz Hotel Manager
4 out of 5
by Mohammad

This traveller left a rating score only Posted 15-Jan-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Top notch hotel

Posted 10-Jan-2017
Outstanding hotel, great location on the finest street in Munich. Close to the train station and walking distance to many attractions, shopping and eating. Fabulous lobby.
Comment from Hotel Management
03-Feb-2017 by Hotel Manager Monika Tritz, Hotel Management
Dear william, Thank you very much for your recent stay at the Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated ​comment on​ ​expedia. We are delighted to hear ​ that you have enjoyed your stay with us, especially highlighting our location​ and the Jahreszeiten Lobby. ​The entire team is looking forward to welcoming you back soon during your next trip to Munich. With best regards, Monika Tritz Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

very good hotel with professional hospitality

Posted 19-Dec-2016
Pros: staff, food,
Cons: .... breakfast was a bit expensive..?
Location: it is situated almost next to the national opera house, in the middle of good shopping street. only 5 mins walk to the old town are.
I travel around and stay many hotels - some of them are best ranked hotels in the area. and Hotel Vier Jahreszeiten Kempinski München is one of them, actually their professional hospitality was remarkable. I was ill wen I arrived the hotel - asked them to change rooms with the one with bath tub - they changed immediately. They concerned my throat and brought me extra bags of herb teas. I thought there might be ticks, they replaced the bed mat immediately. Sometimes there are some difficulties with any hotels, but the important thing is how they react those challenges, and felt their deep hospitality with everything.
Comment from Hotel Management
22-Mar-2017 by Monika Tritz, Hotel Management
Dear valued guest, Thank you very much for choosing the Hotel Vier Jahreszeiten Kempinski Munich and for taking the time to share your highly appreciated feedback regarding your last stay with us on expedia. We are delighted that you have enjoyed your stay with us in the heart of Munich. Please rest assured that we will share your feedback with our team as this is always a great source of motivation for us. ​We are looking forward to welcoming you back on your next trip to Munich. ​ With warmest regards, Monika Tritz Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

This is the place to stay

Posted 15-Dec-2016
We were impressed with this hotel. A grand, old hotel with a gorgeous historic lobby and updated, modern room. The staff was too notch throughout the entire experience. One recommendation: request a room on a high floor. We were in 148 and listened to the bass of a nightclub for several hours. Fortunately the bass was subtle and not too loud, otherwise we would have requested a room change.
Comment from Hotel Management
17-Dec-2016 by Hotel Vier Jahreszeiten Kempinski Munich, Hotel Management
Dear Expedia user, Thank you very much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback on expedia with us. I deeply regret that your hotel experience has been influenced by an inhouse event. We sincerely hope you might consider providing us with a second chance in order to ​persuade y​ou ​of our services and the Kempinski experience​. Warmest regards Monika Tritz Hotel Manager