Ratings based on 556 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Hotel on Main, High End Shopping Drag

Posted 22-Aug-2016
Pros: The staff service was exceptional, with twice daily maid service and - complimentary coffee, tee, and croissants with the wake up call!
Cons: Add some light - you have made the property truly very dark. And change all the white paint in the hallways.
Location: Shopping, Marienplatz, the English Garden, and many sights of Munich.
While there are some pluses to this hotel (the staff service level being the largest plus!) - the hotel is simply not worth the price. Its location is good for shopping and is close, but outside, the nightlife areas of Munich. This hotel decor and lighting is on the dark side - even though the floors have windows surrounding something of an open courtyard that would provide light - somehow, they just want to keep the hotel dark. Even the lobby is on the dark side and this certainly impacts the vibe in the area. The rooms are okay - with nothing wrong with them at all. You get TV channels from all over the world, though I didn't notice HBO, Showtime, ESPN, and a few other major US channels. Overall, however, its just not worth the price, I'd strongly suggest looking elsewhere in Munich. The first floor is has smoking rooms and the smell infects the entire hallway. They use a particular chemical to clean the hallway to counteract the smoke smell. It sort of does that, but simply combines to create another, unpleasant smell. The first floor is to be avoided at all costs (unless you smoke, of course).
3out of 5
by A verified traveller from Bruxelles

Des équipements fatigués dans une excellente local

Posted 09-Aug-2016
Situé idéalement dans le centre de Munich, cet hôtel mériterait une rénovation complète que les prix balistiques pratiqués ont déjà pris en compte. Excellent service avec un satisfecit particulier pour les voituriers et bagagistes.
5out of 5
by A verified traveller from Pleasantville, N.Y.

Magnificent luxury hotel in the heart of Munich

Posted 31-Jul-2016
If you've saved your money, then this is the place to stay, walking distance to Marienplatz and the Englisher Garden, with a beautiful rooftop indoor pool and great exercise facilities and incomparable service.
5out of 5
by A verified traveller

Nice central hotel within walking distance

Posted 03-Jul-2016
Very good hotel, within walking distance to shopping & restaurants Staff for most part was very helpful but not overly friendly
5out of 5
by A verified traveller

Five star plus

Posted 22-Jun-2016
If you're looking for prestige location and impeccable staff. This is it
5out of 5
by A verified traveller

Sehr guter Service

Posted 19-Jun-2016
Pros: Der Service
Cons: Juniorsuite etwas ins Alter gekommen
Location: Traumhafte Maximilianstrasse zum shoppen !
Schönes Hotel und hervorragender Service in allen Bereichen.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Jun-2016 on Hotels
5out of 5
by A verified traveller

Excelente

Posted 01-Jun-2016 on Hotels
Maravilhosa a nossa estadia. O atendimento do Robert no Concierge fizeram muita diferença.
4out of 5
by Carsten

This traveller left a rating score only Posted 31-May-2016 on Hotels
5out of 5
by luis from Colorado

nice time in Munich

Posted 31-May-2016 on Hotels
great location, close to shops, restaurants, and cultural activities