Ratings based on 602 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Elegant hotel in the heart of Munich with great st

Posted 22-Feb-2017
Pros: Everything!
Cons: It's clear that they are constantly trying to improve their service. I watched the way a manager was training a new-comer with patience and support.
Location: Within walking distance of the historic centre, the Rathouse, Marienplatz, food market Viktuelienmarkt, the opera house and Residentz. Excellent resta
Elegantly appointed hotel in the heart of Munich. Luxurious surroundings, public areas and bar. Solicitous, smiling staff who are aways ready to help and, better still, to anticipate what you might want or need. As I left the hotel on foot, a doorman ran after me asking if I needed to use the umbrella he held out for me to use as it was raining. Very comfortable room with calm decor. Good beds. Room service breakfast arrived promptly on time. Best de-caff coffee I've tasted and served with a delicious macaron. Within walking distance of the historic Residenz and opera house. Wide open square nearby. They really know how to look after you.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jan-2017
Wonderful. I am guest of this hotel for 40 years. Always excellent
5out of 5
Recommended
for Business Travellers
by A verified traveller

Sehr schönes Hotel in der Innenstadt

Posted 23-Jan-2017
Pros: Der Service und die Lobby.
Cons: Nein
Location: Wenige Minuten zu Fuß zur Innenstadt.
Super Service. Ausstattung der Zimmer hochwertig. Zu fuß ist die Innenstadt in wenigen Minuten zu erreichen.
2out of 5
by A verified traveller

Zentrales Hotel mit grossen Namen

Posted 19-Jan-2017
Pros: Die Lage
Cons: Die Flure zu den Zimmern sind in einem sehr schlechten Zustan und die Wege zu den Zimmern koennten besser ausgeschildert sein und zum Lift
Location: Alles sehr zentral
Es war schwiering das Zimmer zu finden. Im Bad hat die modern Dusche nicht richtig funktionier da die Schalter bei der Feuchtigkeit nicht richtig reagiert haben. sehr alte Einrichtung auf dem Zimmer und sehr klein.
5out of 5
Recommended
for Everyone
by A verified traveller from chicago

Top notch hotel

Posted 10-Jan-2017
Outstanding hotel, great location on the finest street in Munich. Close to the train station and walking distance to many attractions, shopping and eating. Fabulous lobby.
Comment from Hotel Management
03-Feb-2017 by Hotel Manager Monika Tritz, Hotel Management
Dear william, Thank you very much for your recent stay at the Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated ​comment on​ ​expedia. We are delighted to hear ​ that you have enjoyed your stay with us, especially highlighting our location​ and the Jahreszeiten Lobby. ​The entire team is looking forward to welcoming you back soon during your next trip to Munich. With best regards, Monika Tritz Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Hervorragendes Hotel mit perfekter Lage!

Posted 09-Jan-2017
Kurz gefasst, können wir nicht ein negativen Punkt finden. Es war toll!
Comment from Hotel Management
05-Feb-2017 by Hotel Manager Monika Tritz, Hotel Management
Verehrter Gast, herzlichen Dank für Ihren Aufenthalt im Hotel Vier Jahreszeiten Kempinski München und dass Sie sich die Zeit genommen haben, uns Ihre ​Bewertung auf expedia mitzuteilen. Wir freuen uns sehr, dass Sie einen schönen Aufenthalt bei uns im Hause verbracht haben und wir Sie rundum begeistern konnten. Im Namen unseres gesamten Teams würden wir uns sehr freuen, Sie bald wieder bei uns im Haus begrüßen zu dürfen. Mit herzlichen Grüßen, Monika Tritz Hotel Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

very good hotel with professional hospitality

Posted 19-Dec-2016
Pros: staff, food,
Cons: .... breakfast was a bit expensive..?
Location: it is situated almost next to the national opera house, in the middle of good shopping street. only 5 mins walk to the old town are.
I travel around and stay many hotels - some of them are best ranked hotels in the area. and Hotel Vier Jahreszeiten Kempinski München is one of them, actually their professional hospitality was remarkable. I was ill wen I arrived the hotel - asked them to change rooms with the one with bath tub - they changed immediately. They concerned my throat and brought me extra bags of herb teas. I thought there might be ticks, they replaced the bed mat immediately. Sometimes there are some difficulties with any hotels, but the important thing is how they react those challenges, and felt their deep hospitality with everything.
5out of 5
Recommended
for Everyone
by A verified traveller

This is the place to stay

Posted 15-Dec-2016
We were impressed with this hotel. A grand, old hotel with a gorgeous historic lobby and updated, modern room. The staff was too notch throughout the entire experience. One recommendation: request a room on a high floor. We were in 148 and listened to the bass of a nightclub for several hours. Fortunately the bass was subtle and not too loud, otherwise we would have requested a room change.
Comment from Hotel Management
17-Dec-2016 by Hotel Vier Jahreszeiten Kempinski Munich, Hotel Management
Dear Expedia user, Thank you very much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback on expedia with us. I deeply regret that your hotel experience has been influenced by an inhouse event. We sincerely hope you might consider providing us with a second chance in order to ​persuade y​ou ​of our services and the Kempinski experience​. Warmest regards Monika Tritz Hotel Manager
3out of 5
by A verified traveller from Wiesbaden

Posted 30-Nov-2016
Pros: Personal , besonders Damen in Rot Küche
Cons: Auf Lärm hinweisen oder ihn verhindern. Zimmer mit zwei Stühlen ausstatten
Baulärm - auch nach Umzug. Zimmer mit zwei Stühlen ausstatten Personal , besonders Damen in Rot
4out of 5
by A verified traveller

Nice hotel good location, 5 min to Marienplatz

Posted 24-Nov-2016 on Hotels
We were only there for 2 nights so we didn't have a chance to check out the hotel fully. We didn't eat breakfast because we overslept one morning and the second morning we left at 4:30am for our flight. It looks like the hotel has/had old world charm but the rooms were more modern. The staff was nice. Reception girls were great, concierge was adequate, bellman was quick.