Ratings based on 628 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Posted 23-Jul-2017
Pros: Location
Cons: Everything can be improved especially the old and dirty furniture!
The worst hotel experience I had in years. Rooms are not well designed and quite old.
4 out of 5
Recommended
for Everyone
by A verified traveller from Riyadh - Saudi Arabia

Excellent location but very expensive

Posted 22-Jul-2017
Very nice hotel, clean, good service and staff. The location is great however the hotel price are expensive
5 out of 5
Recommended
for Couples
by A verified traveller from Seattle

Best downtown Munich hotel

Posted 17-Jul-2017
Pros: Location, location, location. Superb staff.
Cons: Workout room is small and lame , Spa area is clear addon afterthought and not state of art.
Location: Best imaginable location for all downtown actitivities and Isar river biking, walks
You won't find better staff and location than in this Granddaddy of downtown Munich hotels. Currently undergoing a major remodel. Breakfast is something to behold of as are the quiet and comfortable, yet unimaginatively decorated rooms.
Comment from Hotel Management
18-Jul-2017 by Axel Ludwig - Managing Director , Hotel Management
Dear JR, Thank you so much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your wonderful feedback with us. We are delighted that you enjoyed a great time in our hotel and in Munich. Please do not hesitate to contact us for your upcoming stay so that we can assist you with your booking and the room type selection. Thank you for your constructive comments regarding the spa area. We will take them into consideration when it will be up for renovation. We look forward to welcoming you soon back to Munich. Warmest regards, Axel Ludwig - Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Taif, KSA

close to shops, restaurant and historical place

Posted 11-Jul-2017
Pros: staff, spacious room, plenty of tv channels
Cons: i would like to see and read the origin and history of the hotel
Location: All well known trade marks of clothing including HM, Mango, Zara and many others especially sale season they are all in a walking distance
excellent location, friendly staff. i would like to stay during my nxt visit to munich
Comment from Hotel Management
12-Jul-2017 by Axel Ludwig - Managing Director , Hotel Management
Dear Sami, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your wonderful feedback with us. It would be our pleasure to share some more information about the history of the hotel with you. Please do not hesitate to contact us concerning the details. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future to Munich. With best regards from Munich, Axel Ludwig - Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in best location

Posted 07-Jul-2017
Pros: Location
Cons: Wireless connection
Location: SHOPPING !!
In on of the best shopping locations in Munich. The staff is very kind and helpful. great rooms. I had a couple of problems. 1 is the bad wireless connection, some times I had to go to the lobby just to connect. 2, I asked them for an Iron and an Iron board for two days, the brought it to me after two days!!
Comment from Hotel Management
12-Jul-2017 by Axel Ludwig - Managing Director , Hotel Management
Dear Expedia User, Thank you very much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your feedback. We have well noted your hints concerning the wireless connection and the waiting time for an iron and iron board. We apologize for the inconveniences and will address this. It would be our pleasure welcoming you back and providing you wiht the Kempinski serviceexperience. Warmest regards, Axel Ludwig - Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveller from Zurich

Great hotel!

Posted 08-May-2017
Pros: Location and glamour/fanciness is truly amazing.
Cons: it is a bit old, but very well maintained.
Location: Marienplatz, city centre, HB, all in walking distance.
Really nice hotel close to the city center in Munich. Great location, great hotel with history and tradition. Breakfast is amazing, a bit pricey (42 eur) but it is expected as you have prosecco, fish, super nice cold cuts, and all you can expect from a 5 star hotel breakfast. Parking is overpriced in my opinion.
Comment from Hotel Management
09-May-2017 by Monika Tritz - Hotel Manager, Hotel Management
Dear Jamie, Thank you for taking the time to share your highly appreciated feedback with us. The location of Hotel Vier Jahreszeiten Kempinski Munich is perfect for a stroll through the old town. Due to its convenient location, Hofbräuhaus, Viktualienmarkt and Marienplatz are within short reach. We are very happy to see that you enjoyed your stay and especially the lavish breakfast offer. Thank you for sharing this with us. The hotel encompasses a history of nearly 160 years. This is why we make a constant effort and investment to keep the hotel in the best possible shape for you. We hope to welcome you back soon to Munich. Warmest regards, Monika Tritz - Hotel Manager
5 out of 5
by hamad

This traveller left a rating score only Posted 16-Apr-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Apr-2017
Only problem was sound of trucks early in the morning. I believe trucks bringing in supplies.
Comment from Hotel Management
20-Apr-2017 by Monika Tritz, Hotel Manager, Hotel Management
Dear Expedia User, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich. I regret that your expectation was not met. Our hotel provides a premium location at Maximilianstreet right in the city center. Supply delivery does take place; we have agreed upon delivery times with our suppliers. I regret that you have been disturbed during your stay. Please do not hesi​tate to contact us for your next reservation - we will be delighted to assist you with the booking of a quiet room in a different location than las​t​ time. Warmest regards, Monika Tritz Hotel Manager
2 out of 5
by A verified traveller

Nice location Bad rooms location

Posted 08-Apr-2017 on Orbitz
Reception are not professional enough to give you the right answer They lied to me many times about changing my room to a smoking room Three of the receptionists are saying we are sorry the room is not ready ( from 10 am until 3 pm waiting) then one receptionist said sorry its ready !! I look for the other three who you are telling me its not ready? This issue shouldn't happen in any low stars hotel not Kempenskies !!!
Comment from Hotel Management
09-May-2017 by Monika Tritz - Hotel Manager, Hotel Management
Dear Bader, Thank you very much for choosing Hotel Vier Jahreszeiten Kempinski Munich and for taking the time to share your highly appreciated feedback regarding your last stay with us on Orbitz. We continuously strive for service excellence and constant improvement, we would therefore be delighted to learn some more details concerning your experience with our service during your stay. It would be my pleasure to speak talk to you personally in order to receive a more detailed feedback or kindly let me know what would be a convenient time for you to speak talk over the phone. We sincerely hope you might consider providing us with a second chance in order to persuade you of our services and the Kempinski experience. With warmest regards, Monika Tritz - Hotel Manager
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Apr-2017 on Hotels