Front of property

Reviews of Hotel Amba

Hotel Amba
Arnulfstr. 20, Munich, BY

Reviews

7.4

Good

Rating 10 - Excellent. 214 out of 1003 reviews" "
Rating 8 - Good. 395 out of 1003 reviews" "
Rating 6 - Okay. 254 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Yurie, Baumholder

Stayed 3 nights in Apr 2024
Response from Roland on 13 Apr 2024
vielen Dank

10/10 Excellent

Ervin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, if ever back München, will stay again.
Stayed 6 nights in Apr 2024
Response from Roland on 12 Apr 2024
THANK YOU

8/10 Good

Dzintra

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and very clean room. I am not sure what was meant in the letter from Amba Hotel to me about coffee, because there was no possibility to have coffee in the room or in the hotel lobby -- I would have welcomes such a possbility.
Stayed 3 nights in Mar 2024
Response from Roland on 13 Apr 2024
thank you

2/10 Terrible

Lourdes

Stayed 1 night in Feb 2024

10/10 Excellent

Tiffany, Indianapolis

Stayed 2 nights in Jan 2024
Response from Roland on 12 Apr 2024
VIELEN DANK

8/10 Good

KAZUKO

Liked: Cleanliness, staff & service, property conditions & facilities
エレベーターはありますが、部屋に行く途中に階段があり大きな荷物があると少し不便です。 ルフトハンザのバス停は目の前で本当に便利でした。 古い建物で鍵も都度カギをしないといけませんが、
Stayed 1 night in Jan 2024
Response from Roland on 15 Feb 2024
thank you

6/10 Okay

PARVIZ

Travelled with family
Liked: Amenities
WiFi was to slow
Stayed 1 night in Jan 2024

8/10 Good

Plichta

Stayed 1 night in Jan 2024
Response from Roland on 15 Feb 2024
vielen Dank

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness
Close to train station but not the greatest area of town
Stayed 2 nights in Dec 2023

10/10 Excellent

Hansol

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2023
Response from Roland on 15 Feb 2024
thank you

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2023
Response from Roland on 15 Feb 2024
vielen Dank

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ideal location during snowstorm
We arrived when train, tram,and flight services had all been cancelled due to snowstorm. Our booking for 2 double rooms ended up as 1twin +1 single with extra made up couch. The rooms were small but clean but a better option than going to shelter on parked trains at the hbf. The location for Amba is right across from the station which made crossing snow and ice covered roads easier. We had stayed here several times in previous years but it is now time for it to be modernised.
Stayed 9 nights in Nov 2023

10/10 Excellent

Reynner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome for its price, the central station is literally at the front and there's really good restaurants close. The room was small but very clean and cozy. Would definitely stay again!!
Response from Roland on 19 Dec 2023
thank you

10/10 Excellent

Ilie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and service. Walls are a bit thin though. Not great if you need absolute quiet
Stayed 3 nights in Dec 2023
Response from Roland on 12 Dec 2023
thank you

10/10 Excellent

Ben

Stayed 1 night in Dec 2023
Response from Roland on 19 Dec 2023
THANKX

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice, clean budget hotel across the road from the main railway station. The room, although a bit small, was clean. The bedding & towels were changed every day. The hotel was perfect for our needs, we usually left the hotel at 9.30am & didn't return until 10pm, so we didn't require any frills. Would definitely stay there agin.
Stayed 4 nights in Dec 2023
Response from Roland on 12 Dec 2023
thank you

8/10 Good

Ratrasports

Business traveller
Liked: Staff & service
Staying in this hotel from last 8year. Always vry easy to reach from airport to center. Bus stopes right outside the hotel
Stayed 1 night in Dec 2023

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is convenient to the central train station, however, there several people sleeping on the streets and lots of drinking and noise up and down the street. On Friday night, there was a group of very drunk men singing in the lobby. We could smell them from the floor above. The property is in desperate need of updating. It is dingy and run down. It’s an okay place if you need just a night and are hopping a train the next day. Unfortunate, we got stuck in Munich’s largest December snowstorm in over 30 years and had to stay multiple nights. The staff was very friendly and helpful though. They helped me when our converters and USBs were lost with our bags.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location. Good breakfast
Nice location, good value for the price. I’m mostly concerned about the cleanliness and quiet at night. I was surprised how quiet this place was since it’s so close to the central train station. That made it super convenient for my transportation needs while I was in Munich. Breakfast was about what I expected. Really pretty decent food and good selection. Outside was a little sketchy but nothing that felt unsafe.
Stayed 3 nights in Nov 2023
Response from Roland on 12 Dec 2023
thank you

6/10 Okay

Julius

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right beside main station. Quiet when inside. Clean. Delicious and lots of option buffet breakfast for $11 a person is a real deal and a great start to the morning. Definitely would stay here again.
Response from Roland on 12 Dec 2023
thank you

10/10 Excellent

ekaterine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the great value of money by the november, it's very central, walkable to the most sightseeing, just next to the central station which is even more comfortable, u can plan any journey there, buses to the Airport starts from few meters away from this hotel. Hotel clean service comes every day even if it's no need. So they provide everything for clean atmosphere. Reception is quite helpful. So, shower is really tiny, but for few days and for given price it was still very okay. Overall it was quite good, thanks.
Stayed 3 nights in Nov 2023
Response from Roland on 28 Nov 2023
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Trip
In town for a couple days, excellemt location, very clean, big room. Perfect experience
Stayed 2 nights in Nov 2023
Response from Roland on 28 Nov 2023
thank you

4/10 Poor

Patricia

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed here several years ago and we’re quite comfortable. I guess Covid and two trains not running from the airport have hurt this hotel. We asked for a quad for space because our daughter was with us. It was basically four single beds crammed in one room with minimum covers. The bathroom looked dirty and the shower was tiny. Paint was peeling off the trim everywhere and it looked unkept. My daughter and I actually found another room in a different hotel close by. That is how much we felt uncomfortable there.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wonduk

Stayed 2 nights in Oct 2023
Response from Roland on 14 Nov 2023
vielen Dank

10/10 Excellent

MIKAEL

Stayed 2 nights in Oct 2023
Response from Roland on 1 Nov 2023
thanks

6/10 Okay

Hamed

Stayed 1 night in Oct 2023
Response from Roland on 14 Nov 2023
Danke

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and friendly. The room was clean and bright. It was on the smaller side but if you don’t plan on spending a full day in the room it is more than adequate. Right beside the centre so it is great for walking to anywhere
Stayed 4 nights in Oct 2023
Response from Roland on 31 Oct 2023
thank you

8/10 Good

Melih

Stayed 1 night in Oct 2023
Response from Roland on 31 Oct 2023
thanks

8/10 Good

YUK-LEUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right across the train station
Stayed 4 nights in Sep 2023
Response from Roland on 31 Oct 2023
thanks

2/10 Terrible

Emma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most expensive hotel we stayed at throughout our time in Europe and it was the biggest disappointment. The room was unclean, the area around hotel is dirty and unsafe. We could hardly walk around in our room, and they changed our bed with sheets that were STAINED. Very displeased. Also, no cafés near this hotel so you’ll have to search hard for food. Don’t recommend at all.
Stayed 4 nights in Sep 2023

6/10 Okay

Jamie

Travelled with family
Disliked: Amenities, property conditions & facilities
Hard Pass on this property: hot, noisy, dirty. Pro: location. I would definitely not recommend unless the price is MUCH less expensive than surrounding properties and you are backpacking. Family of 4, in town for Oktoberfest. 495€/night. Room cramped, dirty, & LOUD. (no A/C, windows open, tons of street noise & construction.) We were on the 6th floor so I was surprised that the noise felt like it was in our room. The initial reviews I saw on Expedia looked passable, but then I saw photos of other reviews & bugs. In person it was awful. Immediately on seeing our room, I asked Expedia if we could cancel the second night and transfer. They must've called the hotel because the manager came to our door irate. Despite the huffing, she did however move us to a nicer room on the 3rd floor. That is why I am giving it 3 Stars and not 2 Stars. The second room was quieter (not my any means quiet), cleaner, & bathroom was bigger- First room, the bathroom was hard to even turn around in it was so small (stand-up shower and a toilet only). Sink and mirror were outside immediately when you walked into the room. The elevator was small and long wait times, we just took the strs. 6 flights of stairs in the summer at this hotel would be intolerable in my opinion. Irons are prohibited from the room, After several calls I was allowed special permission to use the one in the basement. It was uncomfortable. If this was cheaper & during my backpack party days it would've been less rough.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Really great hotel conveniently located next to the Hbf. Friendly staff and very clean. Good value too.
Stayed 1 night in Sep 2023
Response from Roland on 14 Oct 2023
thank you

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Roland on 14 Oct 2023
thanks

10/10 Excellent

M

Stayed 4 nights in Sep 2023
Response from Roland on 14 Oct 2023
thank you!

8/10 Good

Sven

Stayed 4 nights in Sep 2023
Response from Roland on 14 Oct 2023
thanks

8/10 Good

Elise

Stayed 1 night in Sep 2023
Response from Roland on 14 Oct 2023
thanks

6/10 Okay

Jouko

Stayed 3 nights in Sep 2023
Response from Roland on 14 Oct 2023
thanks

8/10 Good

Izaro

Stayed 2 nights in Aug 2023
Response from Roland on 14 Oct 2023
thank you

2/10 Terrible

Xinyi

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No AC and very old property
Stayed 5 nights in Aug 2023

10/10 Excellent

Chloe

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Roland on 11 Aug 2023
thank you

6/10 Okay

Tim

Basic accomodation in good location opposite train station and short walk to town however no air conditioning made room uncomfortable during summer
Stayed 2 nights in Jul 2023
Response from Roland on 25 Jul 2023
thank you

8/10 Good

Man-ching

Stayed 3 nights in Jul 2023
Response from Roland on 19 Jul 2023
thank you

4/10 Poor

Amol, bellevue

Travelled with family and small children
Disliked: Property conditions & facilities
Quadruple room was advertised but they just gave a single room with four beds. Had to jump over things to get to things, no space to walk or no floors because of how they crammed the beds in The only thing going for it is the central location, but if you know how to navigate the trains and trams, you dont need that.
Stayed 4 nights in Jun 2023

6/10 Okay

Jayant

Stayed 2 nights in Jun 2023

10/10 Excellent

Irmgard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly. Allowed me bro leave a backpack for a few days. Will go there again Irmgard Lafrentz
Stayed 1 night in Jun 2023
Response from Roland on 19 Jul 2023
thank you

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay after flight. Hotel Staff were great ! Would happily stay again.
Stayed 1 night in May 2023
Response from Manoel on 2 Jun 2023
Hello Mr Aaron,Thanks for your review. You will always welcome.

2/10 Terrible

kam lee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location s gd. Just next to d station but s v noisy. Triple sharing. Hotel did not provide bottled drinking water. Asked for kettle n gave us a badly rusty kettle. Decided to use for boiling water n after boiling found a layer of oil on it. Hair dryer n tv not working . They only hve one rubbish bin in d toilet
Stayed 3 nights in May 2023
Response from Manoel on 2 Jun 2023
Hello Mr. Kam LeeThank you for taking the time to describe your impressions. Your comments are very important for our improvement. We are happy to accept suggestions for improvement. Thank you.Best regards

6/10 Okay

PETER

Liked: Cleanliness, staff & service
The room was like a "cell" in size although its bathroom section was good.
Stayed 6 nights in May 2023
Response from Manoel on 2 Jun 2023
Hello Mr. Kam LeeThank you for taking the time to describe your impressions. Your comments are very important for our improvement. Thank you.Best regards