Ratings based on 133 Verified Reviews

4.3 out of 5
77% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

Posted 03-Jan-2017
Check in experience was awful and it took 30 minutes. The reason provided was Expedia reservations did not reach the hotel on the same day. No hot water supply till next day 7 pm. Food posioning
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel just infant of CSI Airport, Mumbai

Posted 24-Dec-2016
Pros: Modern clean rooms,artfully designed. Very good food.
Cons: Communication- Some facilities seen on their website are only for club members. Need clear info about our package, specially when booked via expedia.
Location: Very close to international airport
Our stay for two nights was very comfortable. Staff at the oriental restaurant, where buffet breakfast is served, were very welcoming and happy to explain and serve you. Choice of continental and regional menu was very good and tasty food was served. Few of the members of the staff left an impressive memory of or stay and their names are Hmingi, Roshan, Delon and Sylvester. They made our stay very comfortable and their smiles were very welcoming.
4out of 5
by A verified traveller

Posted 21-Nov-2016 on Hotels
SHOULD APPRECIATE THE COURTESY OF YASH AT THE BAR. hE WAS EXTREMELY COURTEOUS AND WOULD HAVE GONE BACK IF I HAD STAYED ANOTHER DAY. MONIDEEPA AT THE RECEPTION ALSO NEEDS SPECIAL MENTION FOR HER EXTREMELY PLEASANT DEMENOUR
5out of 5
by A verified traveller

Hotel bathing in blue

Posted 17-Oct-2016 on Hotels
Waterstones is a delight...the room is open, seriously like an open & large living room-and-bed room. The bed, interestingly, is in the centre of a living room like room, facing bay windows.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Sep-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2016 on Hotels
3out of 5
by A verified traveller

No value for money hotel.

Posted 31-Aug-2016 on Hotels
WiFi is charged which is ridiculous for the price this hotel charged. Only saving grace is it's proximity to the international airport.
4out of 5
Recommended
for Everyone
by A verified traveller from N. CT

A Pleasant Surprise!

Posted 17-Aug-2016
I truly enjoyed my time there, especially the Spa. It was like an oasis in the desert.
5out of 5
by Shekhar from Pune

Best

Posted 27-Jun-2016 on Hotels
Great
3out of 5
by Susanna from Stockholm

Posted 07-Jun-2016 on Hotels
Tyvärr så luktade vårt rökfria rum jättemycket rök. Dessutom så var man ej tillåten att använda poolen fredag-söndag.