Wow factors in design and staff service. Awesome
Posted 28-Oct-2015 on Hotels
Stunning, spacious yet boutique-feel hotel. And the adjacent country club next to it is simply spectacular. Only about 5-10 mins from the airport. No noise though. The room was comfortable, large, uniquely designed and wow-factorish. I didn't feel like I was in any business-type hotel anywhere in the world. I felt I was somewhere unique. The club access was fantastic. I could have sat in the library for a week. Or the Van Gogh bar.
I had presented a management development workshop in one of the meeting rooms. I think it was part of the club. It was great. Acoustics were fantastic and the staff very attentive. Finally, when I was waiting in my room for my 1am flight home, I dozed off. I awoke with less than an hour before take-off and went into a wild panic.
The staff were totally SENSATIONAL. One accompanied me to the airport, calling people all the way and trying everything he could to get me on my flight. I missed it, but I am very appreciative of his effort.
When I got back to the hotel, the gentleman at reception had not quite checked me out in case I had to come back. That was awesome. I returned to my room and hoped online to find another flight. I found one, and once again I galloped to the airport. The gentleman who had accompanied me on the first trip was still there. He met me as the car pulled up and had held open the check-in counter until I arrived.
This hotel is fantastic. The staff are even better. I will return. I would recommend it to anyone.