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Reviews of The Leela Mumbai

5 out of 5
The Leela Mumbai
Sahar, Mumbai, Maharashtra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1019 reviews" "
Rating 8 - Good. 219 out of 1019 reviews" "
Rating 6 - Okay. 64 out of 1019 reviews" "
Rating 4 - Poor. 25 out of 1019 reviews" "
Rating 2 - Terrible. 23 out of 1019 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven of peace and quiet in a bustling City ! Stand out feature are the 11 acres of gardens and a well designed pool. Rooms overlooking pool are strongly recommended - high floor as always. Pool area at this hotel is well designed - no noise or excessive child activity / noise .
Stayed 3 nights in Mar 2024

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable, safe, It needs a bit more upgrade in terms of rooms since its a 5 starrer
Stayed 1 night in Mar 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 27 Mar 2024
Dear Guest,Greetings from The Leela Mumbai! We are pleased to hear that you were haopy with the overall experience of your stay with us.We have made a note of your feedback and shall positively review the same in an attempt to further refine our services. We look forward to welcoming you again.

10/10 Excellent

Viswanath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 26 Mar 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your stay with us.Thank You for your kind words. We look forward to welcoming you again.

2/10 Terrible

Jitendra

Travelled with partner
Disliked: Cleanliness
Not much
Stayed 5 nights in Mar 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 20 Mar 2024
Dear Mr. Jitendra, Greetings from The Leela Mumbai!We are disheartened that we could not live up to your expectations. We would like to understand your grievances better in an attempt to further refine our services. We are hopeful that you would give us a chance to serve you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms Enjoyed the morning yoga by the pool
Stayed 1 night in Mar 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 19 Mar 2024
Dear Mr. Michael,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

10/10 Excellent

Shivani

Stayed 2 nights in Mar 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 27 Mar 2024
Dear Ms. Shivani,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 Excellent

BHARAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and serene oasis in the middle of Mumbai.
Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 27 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit.We look forward to welcoming you again.

8/10 Good

Gurdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is pleasant rooms are a little dated and tired. Not a massive property.
Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 27 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you were satisfied with your visit. If there is anything more that you would like to share with us which can help us improve our services, we would be delighted to hear from you.We look forward to welcoming you again.

10/10 Excellent

Ari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great!
Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 26 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit.We look forward to welcoming you again.

8/10 Good

Giridhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay.
Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 24 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you were satisfied with your visit. We look forward to welcoming you again.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service were excellent. Simon and Santosh at Citrus went out of their way to treat us well. The room was very nice and bed was very comfortable with nice linens.
Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 23 Feb 2024
Dear Mr. Jonathan,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your stay with us. Thank You for your kind words. We look forward to welcoming you again.

10/10 Excellent

Shweta

Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 21 Mar 2024
Dear Ms. Shweta,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

10/10 Excellent

Vijaykumar

Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 21 Mar 2024
Dear Guest,Greetings from The Leela Mumbai!Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

8/10 Good

Shweta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent. Clean rooms, friendly staff and amazing hospitality. Truly worth the stay
Stayed 3 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 22 Feb 2024
Dear Ms. Shweta,Greetings from The Leela Mumbai!We are pleased to hear that you were satisfied with your visit. If there is anything more that you would like to share with us which can help us improve our services, we would be delighted to hear from you.We look forward to welcoming you again.

10/10 Excellent

Krupa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff was amazing and the check in experience was very smooth.
Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 20 Feb 2024
Dear Ms. Krupa,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

8/10 Good

Mahesh

Liked: Amenities, property conditions & facilities
Too crowded during breakfast hours
Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 23 Feb 2024
Dear Mr. Mahesh,Greetings from The Leela Mumbai! We are pleased to hear that you were satisfied with the overall experience of your stay with us.We have made a note of your feedback and shall positively review the same in an attempt to further refine our services. We look forward to welcoming you again.

10/10 Excellent

BHARAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are trained to same level as taj hotels. Excellent.
Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 20 Feb 2024
Dear Mr. Bharat,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 Excellent

Ari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leela is always very welcoming. It is like coming home.
Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 20 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

8/10 Good

VIRENDRA, san ramon

Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 21 Mar 2024
Dear Mr. Virendra,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 Excellent

nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and hotel apart from breakfast. Overcrowded,tables too close to each other, basically sat at a table for 20 people. Not a pleasant breakfast for a couple!! After complaining this was resolved and a table for two was found.
Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 26 Feb 2024
Dear Mr. Nigel,Greetings from The Leela Mumbai!We are pleased to hear that you were happy with the overall experience of your stay with us.We have made a note of your feedback and shall positively review the same in an attempt to further refine our services.We look forward to welcoming you again.

10/10 Excellent

Mandar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall all good
Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 12 Feb 2024
Dear Mr. Mandar,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport & a lot of options of food Moreover,very clean & friendly environment
Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 9 Feb 2024
Dear Mr. Kamal,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit.We look forward to welcoming you again.

10/10 Excellent

Kalpana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and outside view was amazing
Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 9 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

8/10 Good

Maganlal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 9 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special call out to Kevin at the front desk. He was extremely cordial and made sure I had a pleasant stay at Leela. Thanks and looking forward to visiting again.
Stayed 2 nights in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 9 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 Excellent

Mukesh

Stayed 1 night in Feb 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 21 Mar 2024
Dear Mr. Mukesh,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

8/10 Good

Anita

Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 21 Mar 2024
Dear Ms. Anita,Greetings from The Leela Mumbai!We are pleased to hear that you were satisfied with your visit. If there is anything more that you would like to share with us which can help us improve our services, we would be delighted to hear from you.We look forward to welcoming you again.

10/10 Excellent

Poonam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great to see property has been maintained. Doesn't feel like an airport hotel. Very peaceful midst of Mumbai hustle and bustle
Stayed 3 nights in Dec 2023
Response from Sameer Sud, General Manager, The Leela Mumbai on 31 Jan 2024
Dear Ms. Poonam,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your stay with us.Thank You for your kind words. We look forward to welcoming you again.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel to stay at for access to the airport.
Stayed 2 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 29 Jan 2024
Dear Mr. Robert,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

10/10 Excellent

Padam

Stayed 2 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 21 Mar 2024
Dear Guest,Greetings from The Leela Mumbai!Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

10/10 Excellent

Makkuni

Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 21 Mar 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 22 Jan 2024
Dear Mr. David,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

10/10 Excellent

Pragati

Great customer service, attention to details at the breakfast buffet, excellent quality of food, cleanliness, excellent food at their on site restaurant Jamavar and their hospitality.
Stayed 4 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 22 Jan 2024
Dear Ms. Pragati,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit.We look forward to welcoming you again.

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to airport, staff, and quality of ammenties.
Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 22 Jan 2024
Dear Ms. Anita,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

10/10 Excellent

Elizabeth, Monroe

Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 22 Jan 2024
Dear Ms. Elizabeth,Greetings from The Leela Mumbai!Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

10/10 Excellent

Nimish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 22 Jan 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 Excellent

Nirmala

Stayed 5 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 19 Jan 2024
Dear Ms. Nirmala,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 Excellent

Bhavana

Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 7 Feb 2024
Dear Ms. Bhavana,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the most beautiful hotel in Mumbai. It’s close to the airport and has easy access to transportation. Great food and excellent staff. Would recommend staying here for your stay.
Stayed 3 nights in Dec 2023
Response from Sameer Sud, General Manager, The Leela Mumbai on 15 Jan 2024
Dear Mr. Joshua,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

6/10 Okay

Darpan

Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 5 Feb 2024
Dear Mr. Darpan,Greetings from The Leela Mumbai!We are pleased to hear that you were satisfied with your visit. If there is anything more that you would like to share with us which can help us improve our services, we would be delighted to hear from you.We look forward to welcoming you again.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at front desk, lobby, and in dining areas were excellent and the room was excellent as well.
Stayed 2 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 15 Jan 2024
Dear Ms. Stacey,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

6/10 Okay

RUCHIBEN

Stayed 3 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 5 Feb 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you were satisfied with your visit. If there is anything more that you would like to share with us which can help us improve our services, we would be delighted to hear from you.We look forward to welcoming you again.

10/10 Excellent

manish

First of all thanks for early check in but you should’ve allow me for the breakfast too as I was middle of the hours
Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 12 Jan 2024
Dear Mr. Manish,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sameer Sud, General Manager, The Leela Mumbai on 15 Jan 2024
Dear Ms. Claire,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

6/10 Okay

Rarikrishna Kaitheri

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor service and restaurant food was horrible
Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 9 Jan 2024
Dear Guest, Greetings from The Leela Mumbai!We are disheartened that we could not live up to your expectations and sincerely regret the inconvenience caused to you. Kindly be assured that the same has been taken up with utmost seriousness with the respective teams to ensure non-recurrence.We hope that you give us another chance to serve you again.Apologies once again for the inconvenience.

10/10 Excellent

Kinsuk

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The manager on duty and all the staff we interacted with were superb. Each one of them was polite, attentive and made our stay an excellent experience. We ate at three restaurants in the hotel and all were great. Thank you.
Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 9 Jan 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 Excellent

Gaurang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 9 Jan 2024
Dear Mr. Gaurang,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 Excellent

Bhupender

Stayed 1 night in Jan 2024
Response from Sameer Sud, General Manager, The Leela Mumbai on 27 Jan 2024
Dear Mr. Bhupender,Greetings from The Leela Mumbai!Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

10/10 Excellent

Nirmala

Stayed 8 nights in Dec 2023
Response from Sameer Sud, General Manager, The Leela Mumbai on 9 Jan 2024
Dear Ms. Nirmala,Greetings from The Leela Mumbai!Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

8/10 Good

Robert

Stayed 2 nights in Dec 2023
Response from Sameer Sud, General Manager, The Leela Mumbai on 24 Jan 2024
Dear Mr. Robert,Greetings from The Leela Mumbai!We are pleased to hear that you were satisfied with your visit. If there is anything more that you would like to share with us which can help us improve our services, we would be delighted to hear from you.We look forward to welcoming you again.