Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Delhi

Extremely Courteous & helpfull staff,eager to help

Posted 30-Jul-2015
Pros: Brilliant Staff .
Cons: the fountains in the huge central lobby are extremely noisy, the noise is so pervasive that it is difficult to have a peaceful conversation.
Location: near international airport
I have rarely come across such courteous and eager to help staff across all functions from reception to restaurant staff to health club etc , making you feel like a king . Someone has done an extremely good job in imparting values and behaviour. Though the hotel infrastructure is ageing and exteriors need attention , it is more than made up by the staff . Even the Swimming pool person was attentive and helpful , he stood and advised on the right steps to take while I swimmed, looked like I had hired a personnel trainer !!
1 out of 5
Recommended
for Business Travellers
by Hyunjung from South Korea

Terrible Hotel

Posted 20-May-2015 on Hotels
The hotel service is very terrible. I'm very uncomfortable with the hotel service. I've booked this hotel for two nights. However, when I check in, they said there is no record for booking. They are unable to check with the confrimation letter and number. Therefore, I contacted the help desk of hotels. com in India. They sent the confirmation once again to Lalit hotel. But they don't have room available. I'm waiting about 2 and half hours. and then they hold one twin room for me. I really can't understand their service and negligance to me. I never use this hotel. Also, the condition of room is very bad because all of noise comes from other side for example the elevator moving noise and voices from next room.
5 out of 5
Recommended
for Business Travellers
by Vishal from Raipur, Chhattisgarh, INDIA

The good .... The one...

Posted 17-May-2015 on Hotels
It was good stay there.
3 out of 5
Recommended
for Business Travellers
by gordon from fort worth texas

bad time in luxury hotel

Posted 27-Apr-2015 on Hotels
not good, i moved to holiday inn, lalit was not up to our standards of a quality hotel and staff was not professional and I would not recommend this hotel, over priced
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Good business hotel near airport

Posted 09-Apr-2015 on Hotels
Nice lobby interior (under renovation though), spacious room and bathroom (shower + separate bathtub). But furniture worn and looks like from 70s. Breakfast buffet very good. Super fast access to/from airport.
2 out of 5
Recommended
for Business Travellers
by ANU from CHANDIGARH

O.k

Posted 30-Mar-2015 on Hotels
The rooms are very old . Needs upgradation.
2 out of 5
Recommended
for Business Travellers
by Ashwin from Bangalore

Disappointing. Unsatisfactory Service.

Posted 30-Mar-2015 on Hotels
I had big hopes from The Lalit and they left no stones unturned to disappoint. One doesn't expect a renowned hotel like The Lalit to dishearten you this much. The hotel service was very bad - starting from the concierge to the duty manager, the service was truly unsatisfactory. I had to wait close to an hour for my bags; then the plugs in the hotel were not working, an hour waiting for the repai guy to come tell me to use another plug. Post which I had a 2hour wait to get the WiFi details and the duty manager being of no help at all. While the hotel is being renovated, the room and the common areas were kept clean. The breakfast was good with the chef personally going around asking guests of he could anything for them. While I had requested for a late check out and the hotel obliged, it took me an hour and three follow up calls to get a confirmation. Unfortunately I'm already booked for another two days starting today and I am already dreading it.
4 out of 5
Recommended
for Business Travellers
by Jagdish from Essex

Good for business

Posted 25-Mar-2015 on Hotels
Very good location for business travellers close to airport I would recommend this hotel very good.
5 out of 5
Recommended
for Business Travellers
by Kristine from Euclid, OH

LaLit a much needed respite in hectic Mumbai

Posted 24-Mar-2015 on Hotels
Just stayed the last night of a 7 day stay in Mumbai. Sorry it wasn't longer! Concierge was very attentive. Excellent hospitality throughout.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Mar-2015
it was a very short stay and it was comfortable one