Ratings based on 384 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Families
by A verified traveller from canada

Posted 14-Jan-2017
Pros: Cleanliness and friendly staff.
Cons: It needs a cafe which is not so over priced.
Location: Good
Very pleasant stay. Reluctant to use the pools as many dirty crows etc were drinking out of it.
5out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely hotel with easy access to shops

Posted 14-Jan-2017
Fantastic hotel worth recommending to family members and friends.
4out of 5
Recommended
for Everyone
by A verified traveller

Beautiful place, welcoming staff.

Posted 06-Jan-2017
Cons: Wireless
Everything lovely, beautifully kept, except wireless is iffy. Wireless does not always work -- which may be par for the course in India. Otherwise the Taj Hotel name applies also to this hotel.
Comment from Hotel Management
09-Jan-2017 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
4out of 5
Recommended
for Everyone
by A verified traveller from england

Luxury

Posted 17-Dec-2016
Pros: Luxury, clean and excellent rooms
Cons: Breakfast times need more appriopriate staff. For example need only one person to check us in rather than the 3! . More waiters on the contrary usefuk
Location: Okay. Don't be mislead that it is near huge shopping areas. You will still need transport by taxi or rickshaw to ferry you around
Welcome was excellent and curtuous Check out was informal and little curtesy given Breakfast times too busy and staff obviously trying their best to wear their smiles
Comment from Hotel Management
22-Dec-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
4out of 5
Recommended
for Everyone
by A verified traveller from US

Convinience

Posted 16-Nov-2016
Pros: Staff and location
Location: Central to all shopping areas such as Elmo Market and Santa Cruz
Great staff all over except the front desk. There, the staff were not pleasant and we ran into an issue there. Very centrally located so we love it
Comment from Hotel Management
17-Nov-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We have sincerely made a note of your feedback and apologize for the same. Please be rest assured that we will look into the concern raised and do everything possible to ensure such discomfort is not repeated. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
Recommended
for Everyone
by A verified traveller from CA

Best hotel in Bandra

Posted 10-Nov-2016
Great service and awesome ambience. Everything so perfect about this hotel. Will recommend to everyone and the breakfast buffet is a must :)
Comment from Hotel Management
11-Nov-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
Recommended
for Everyone
by A verified traveller

Everything is fantastic except front office staff

Posted 07-Nov-2016
Overall good stay expect front office staff , immediately changes required
Comment from Hotel Management
09-Nov-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 26-Oct-2016
Amazing few days spent at this beautiful hotel. Will definitely come back here on my next trip to Mumbai
Comment from Hotel Management
27-Oct-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
Recommended
for Everyone
by A verified traveller from tampa, fl

Amazing experience. We had the club package.

Posted 24-Oct-2016
Pros: The staff and entire hotel décor and cleanliness. From the pre-check in process to the efficiency of the luggage delivery and airport transfer, everything went unrivalled. Definitely our first choice hotel in Mumbai .
Cons: Everything was stellar...No bad points in our experience.
Location: Mannat is close by..
Comment from Hotel Management
27-Oct-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
Recommended
for Everyone
by A verified traveller from US

Awesome suite and phenomenal sunset view outside

Posted 22-Oct-2016
Pros: The suites are very comfy with modern bathrooms. Great location and views
Cons: I ordered and expensive French Champagne and some food from room service as it was my wife's birthday and I mentioned it while ordering as I needed some ideas. Most 5-stars that I have stayed at would atleast send flowers or even some small cake, but nothing of that sort happened here. Infant when I stayed at Dubai the hotel there provided additional benefits just because I was a gold + member of Expedia. Not that I was looking for freebies, but it feels nice when hotels care. Especially when you have booked 3 rooms during the stay
Location: Great location, awesome places to eat, surrounded by houses of Bollywood superstars and industrialists
Comment from Hotel Management
25-Oct-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We have sincerely made a note of your feedback and apologize for the same. Please be rest assured that we will look into the concern raised and do everything possible to ensure such discomfort is not repeated. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End