Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from US

Convinience

Posted 16-Nov-2016
Pros: Staff and location
Location: Central to all shopping areas such as Elmo Market and Santa Cruz
Great staff all over except the front desk. There, the staff were not pleasant and we ran into an issue there. Very centrally located so we love it
Comment from Hotel Management
17-Nov-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We have sincerely made a note of your feedback and apologize for the same. Please be rest assured that we will look into the concern raised and do everything possible to ensure such discomfort is not repeated. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller from CA

Best hotel in Bandra

Posted 10-Nov-2016
Great service and awesome ambience. Everything so perfect about this hotel. Will recommend to everyone and the breakfast buffet is a must :)
Comment from Hotel Management
11-Nov-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller

Everything is fantastic except front office staff

Posted 07-Nov-2016
Overall good stay expect front office staff , immediately changes required
Comment from Hotel Management
09-Nov-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller

Amazing

Posted 26-Oct-2016
Amazing few days spent at this beautiful hotel. Will definitely come back here on my next trip to Mumbai
Comment from Hotel Management
27-Oct-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller from tampa, fl

Amazing experience. We had the club package.

Posted 24-Oct-2016
Pros: The staff and entire hotel décor and cleanliness. From the pre-check in process to the efficiency of the luggage delivery and airport transfer, everything went unrivalled. Definitely our first choice hotel in Mumbai .
Cons: Everything was stellar...No bad points in our experience.
Location: Mannat is close by..
Comment from Hotel Management
27-Oct-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller from US

Awesome suite and phenomenal sunset view outside

Posted 22-Oct-2016
Pros: The suites are very comfy with modern bathrooms. Great location and views
Cons: I ordered and expensive French Champagne and some food from room service as it was my wife's birthday and I mentioned it while ordering as I needed some ideas. Most 5-stars that I have stayed at would atleast send flowers or even some small cake, but nothing of that sort happened here. Infant when I stayed at Dubai the hotel there provided additional benefits just because I was a gold + member of Expedia. Not that I was looking for freebies, but it feels nice when hotels care. Especially when you have booked 3 rooms during the stay
Location: Great location, awesome places to eat, surrounded by houses of Bollywood superstars and industrialists
Comment from Hotel Management
25-Oct-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We have sincerely made a note of your feedback and apologize for the same. Please be rest assured that we will look into the concern raised and do everything possible to ensure such discomfort is not repeated. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
4out of 5
by A verified traveller from london

Very helpful concierge

Posted 03-Oct-2016
We used this hotel as a base from where we went on to visit some Plan U.K. Charity school projects. Sumit was excellent in communicating with us prior to the visit and both Sumit and the other concierges were excellent in providing local information for us.
Comment from Hotel Management
04-Oct-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. Your kind words of appreciation for Mr. Sumit has been accepted with genuine delight. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller from Madras

superb panoramic view from sea facing rooms

Posted 13-Sep-2016
Pros: The view, the ambience, the facilities & manner the room is appointedf
Cons: In my three day staty, did NOT want for anything
Being a critical discerning customer, found no cause for complaint. Whenever required to stay in that area of Bombay - would choose only Taj landsEnd - again and again
Comment from Hotel Management
16-Sep-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller from GK

Grrrr8

Posted 29-Aug-2016
Will always stay at this property in future The staff was very very friendly . A must stay in Mumbai. Highly recommended,
Comment from Hotel Management
02-Sep-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
4out of 5
by dushyant

Posted 28-Aug-2016 on Hotels
Comment from Hotel Management
01-Sep-2016 by General Manager, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End