Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Madras

superb panoramic view from sea facing rooms

Posted 13-Sep-2016
Pros: The view, the ambience, the facilities & manner the room is appointedf
Cons: In my three day staty, did NOT want for anything
Being a critical discerning customer, found no cause for complaint. Whenever required to stay in that area of Bombay - would choose only Taj landsEnd - again and again
Comment from Hotel Management
16-Sep-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller from GK

Grrrr8

Posted 29-Aug-2016
Will always stay at this property in future The staff was very very friendly . A must stay in Mumbai. Highly recommended,
Comment from Hotel Management
02-Sep-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by A verified traveller from Australia

Full 5-star treatment

Posted 24-Jul-2016
Pros: The room is spacious: the bathroom absolutely awesome with . The breakfast buffet is impressive. The staff are great. One even gets a personal welcome
Cons: I normally try to "balance" my review with both pros and cons, but I cannot think of a "con" in this case. :-)
Location: The location is clearly in an "upper class" area of the city, with a grand view of the beach in the front.
I travel a lot. The better Indian hotels are really impressive: this one fully lives up to its 5-star rating in my opinion.
Comment from Hotel Management
19-Aug-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to thank you personally for writing a review on Expedia. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are exceptional at our services. We sincerely await the opportunity to welcome you back soon! Warm Regards, Team Taj Lands End
5out of 5
by A verified traveller from NYC

Service beyond expectations - feels like home

Posted 10-Jul-2016
Pros: Service is superb. Geniune. Location is great, with beautiful views. Restaurants are all uniformly great. Great gym and pool. Wine list good.
We arrived as a family at the beginning of a 10 day visit around india. Lots of luggage and 2 kids. The day manager and staff went out of their way to help us store the luggage between our stays, invited us to a complimentary cocktail hour, arranged for connected rooms so with great views. They also helped us find good shopping spots and restaurants. We like the location and views, good for runs along the beach.
Comment from Hotel Management
23-Aug-2016 by Team Taj Lands End , Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to thank you for writing such an affirmative review on Expedia. It feels nice to hear such kind words of appreciation from our guests. With a mission to provide customer service; we take great pride in serving your needs and are delighted to hear that you had a good experience. I look forward to welcoming you back to our hotel. Warm Regards, Parveen Chander
3out of 5
by A verified traveller from Los Angeles

90's 5 star luxury. Feels remote.

Posted 02-Jul-2016
Pros: Very little.
Cons: Please see what a modern luxury hotel is like.
Location: The location feels very isolated. Its 30 mins to ANYWHERE, and over an hour to anywhere good.
Its the kind of luxury hotel that I thought had been phased out 20 years ago. Overly fussy service, pink marble bathrooms, buffet menu from the 20thC. If you like stuffy luxury, don't want to walk anywhere and have a large family then its fine. But if you are used to hotels that are more useful (they no little store selling sundries, no ATM or money changing, there are no shops nearby, the spa is small) less formal, and with a wider selection of in-house food then try elsewhere. Its the kind of place that has cigars on display, but you can't buy them. I understand that it suits Indian celebs and rich fine, but I will never stay there again. I need less bowing, more edge, and a better location.
Comment from Hotel Management
01-Sep-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We have sincerely made a note of your feedback and apologize for the same. Please be rest assured that we will look into the concern raised and do everything possible to ensure such discomfort is not repeated. We really look forward to welcome you back very soon! Warm wishes Team Taj Lands End
5out of 5
by milena from zadar

Uzivanje..

Posted 15-Jun-2016 on Hotels
Jako lijepo, bazen divan,priroda okolo divna, mirno ,tiho bas za odmor.
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
Dragi gosti, Pozdrav iz Taj Lands End , Mumbai ! Želio bih iskoristiti ovu priliku da vam osobno zahvaliti za pregled na Hotels.com . Vaše riječi zahvalnosti su prihvaćeni s velikim oduševljenjem. Radujemo se što ćemo Vam dobrodošlicu uskoro! Ako se u međuvremenu ne postoji nešto što mogu učiniti za vas, slobodno pustiti mene znati izravno. Moja e - mail adresa je tlegm.bom@tajhotels.com Topli pozdravi, Parveen Chander
5out of 5
by Amrita from Lucknow

A very comfortable and pleasant stay

Posted 13-Jun-2016 on Hotels
The staff are exceptional
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to take this opportunity to thank you personally for your review on Hotels.com. Your words of appreciation have been accepted with genuine delight. We look forward to welcoming you back soon! Warm Regards, Parveen Chander.
5out of 5
by Johnny from Copenhagen

Great hotel but far from down town Mumbai

Posted 07-Jun-2016 on Hotels
Great hotel in or near Bandra. Long distance to down town but not expensive with local taxi (no ac) or uber, less than 400 ruppees and it takes about an hour.
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to take this opportunity to thank you personally for your review on Hotels.com. Your kind words of appreciation have been accepted with great delight. We look forward to welcoming you back soon! Warm Regards, Parveen Chander.
5out of 5
by MANOJ from New Delhi

Excellent

Posted 01-Jun-2016 on Hotels
Pleasant
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to take this opportunity to thank you personally for your review on Hotels.com. Your words of appreciation have been accepted with great delight. We look forward to welcoming you back soon! Warm Regards, Parveen Chander.
5out of 5
by Sanket

Posted 30-May-2016 on Hotels
Comment from Hotel Management
31-Aug-2016 by General Manager, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for taking the time to share your experience. We really look forward to welcome you back very soon! Warm wishes Parveen Chander