Ratings based on 352 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Australia

Full 5-star treatment

Posted 24-Jul-2016
Pros: The room is spacious: the bathroom absolutely awesome with . The breakfast buffet is impressive. The staff are great. One even gets a personal welcome
Cons: I normally try to "balance" my review with both pros and cons, but I cannot think of a "con" in this case. :-)
Location: The location is clearly in an "upper class" area of the city, with a grand view of the beach in the front.
I travel a lot. The better Indian hotels are really impressive: this one fully lives up to its 5-star rating in my opinion.
5out of 5
by A verified traveller from NYC

Service beyond expectations - feels like home

Posted 10-Jul-2016
Pros: Service is superb. Geniune. Location is great, with beautiful views. Restaurants are all uniformly great. Great gym and pool. Wine list good.
We arrived as a family at the beginning of a 10 day visit around india. Lots of luggage and 2 kids. The day manager and staff went out of their way to help us store the luggage between our stays, invited us to a complimentary cocktail hour, arranged for connected rooms so with great views. They also helped us find good shopping spots and restaurants. We like the location and views, good for runs along the beach.
3out of 5
by A verified traveller from Los Angeles

90's 5 star luxury. Feels remote.

Posted 02-Jul-2016
Pros: Very little.
Cons: Please see what a modern luxury hotel is like.
Location: The location feels very isolated. Its 30 mins to ANYWHERE, and over an hour to anywhere good.
Its the kind of luxury hotel that I thought had been phased out 20 years ago. Overly fussy service, pink marble bathrooms, buffet menu from the 20thC. If you like stuffy luxury, don't want to walk anywhere and have a large family then its fine. But if you are used to hotels that are more useful (they no little store selling sundries, no ATM or money changing, there are no shops nearby, the spa is small) less formal, and with a wider selection of in-house food then try elsewhere. Its the kind of place that has cigars on display, but you can't buy them. I understand that it suits Indian celebs and rich fine, but I will never stay there again. I need less bowing, more edge, and a better location.
5out of 5
by A verified traveller from Seattle

Location is fantastic!

Posted 20-May-2016
Not too far from the airport. Staff were very professional. Breakfast buffet was exceptional! Room was spacious and clean. The gym was well equipped.
4out of 5
by A verified traveller

Posted 13-May-2016
Excellent location, right on the Indian Ocean. Beautiful views. Close to restaurants, cafes shopping streets.
4out of 5
by A verified traveller from san francisco

Great people, shabby carpets

Posted 20-Apr-2016 on Orbitz
Great overall. I believe they are in the process of renovating floor by floor-- they need to. The views are spectacular, the staff is great.
5out of 5
by A verified traveller

Posted 11-Apr-2016 on Hotels
Good
5out of 5
by A verified traveller

High Quality everything!

Posted 10-Apr-2016
Exquisite Building, Lobby, Pool and Spa. Room was big with fantastic city views. The hotel is out on a peninsula and away from the noisy, busy areas inland. Being on the ocean gave nice views a clean(er) air breezes. Bandra restaurants and train station are a short taxi ride away. Some shops are walkable. My second stay at a 5-Star Hotel in Mumbai and find this one superb.
5out of 5
by A verified traveller

Overall Good

Posted 09-Apr-2016 on Hotels
Great, enjoyed the stay.
5out of 5
by Linda from Somerset

Holiday

Posted 08-Apr-2016 on Hotels
Typical Taj excellence. Good location and not too far from 'down town Mumbai'.