Ratings based on 355 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Australia

Full 5-star treatment

Posted 24-Jul-2016
Pros: The room is spacious: the bathroom absolutely awesome with . The breakfast buffet is impressive. The staff are great. One even gets a personal welcome
Cons: I normally try to "balance" my review with both pros and cons, but I cannot think of a "con" in this case. :-)
Location: The location is clearly in an "upper class" area of the city, with a grand view of the beach in the front.
I travel a lot. The better Indian hotels are really impressive: this one fully lives up to its 5-star rating in my opinion.
Comment from Hotel Management
19-Aug-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to thank you personally for writing a review on Expedia. We have a big name to live up to and it is a responsibility we take seriously. It means a lot to hear from our guests that you feel we are exceptional at our services. We sincerely await the opportunity to welcome you back soon! Warm Regards, Team Taj Lands End
5out of 5
by A verified traveller from NYC

Service beyond expectations - feels like home

Posted 10-Jul-2016
Pros: Service is superb. Geniune. Location is great, with beautiful views. Restaurants are all uniformly great. Great gym and pool. Wine list good.
We arrived as a family at the beginning of a 10 day visit around india. Lots of luggage and 2 kids. The day manager and staff went out of their way to help us store the luggage between our stays, invited us to a complimentary cocktail hour, arranged for connected rooms so with great views. They also helped us find good shopping spots and restaurants. We like the location and views, good for runs along the beach.
Comment from Hotel Management
23-Aug-2016 by Team Taj Lands End , Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to thank you for writing such an affirmative review on Expedia. It feels nice to hear such kind words of appreciation from our guests. With a mission to provide customer service; we take great pride in serving your needs and are delighted to hear that you had a good experience. I look forward to welcoming you back to our hotel. Warm Regards, Parveen Chander
5out of 5
by A verified traveller from Seattle

Location is fantastic!

Posted 20-May-2016
Not too far from the airport. Staff were very professional. Breakfast buffet was exceptional! Room was spacious and clean. The gym was well equipped.
Comment from Hotel Management
24-Aug-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to thank you for writing such an affirmative review on Expedia. It feels nice to hear such kind words of appreciation from our guests. With a mission to provide customer service; we take great pride in serving your needs and are delighted to hear that you had a good experience. I look forward to welcoming you back to our hotel. Warm Regards,Team Taj Lands End
4out of 5
by A verified traveller

Posted 13-May-2016
Excellent location, right on the Indian Ocean. Beautiful views. Close to restaurants, cafes shopping streets.
Comment from Hotel Management
24-Aug-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to thank you for writing such an affirmative review on Expedia. It feels nice to hear such kind words of appreciation from our guests. With a mission to provide customer service; we take great pride in serving your needs and are delighted to hear that you had a good experience. I look forward to welcoming you back to our hotel. Warm Regards, Team Taj Lands End.
5out of 5
by abdul from Texas. USA.

Highly recommended

Posted 09-May-2016 on Hotels
Very good
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for sparing your valuable time to post a review on Hotels.com. Your kind words of appreciation have been accepted with genuine delight. We hope to have the pleasure of serving you again at Taj Lands End, Mumbai! Warm Regards, Parveen Chander
4out of 5
by A verified traveller

This traveller left a rating score only Posted 06-May-2016 on Hotels
5out of 5
by A verified traveller

Awesome hotel. Would stay again every time in Mumb

Posted 04-May-2016 on Hotels
Great lobby bar. Close up business areas. Great restaurants and craft beer around the corner
Comment from Hotel Management
23-Aug-2016 by General Manager, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! I would like to thank you for your pleasant feedback. With a mission to provide superior customer service, we take great pride in serving your needs, and are delighted to know that you enjoyed Atrium lounge and had a comfortable experience at Taj Lands End, Mumbai! I look forward to welcome you back to our hotel! Warm Regards, Parveen Chander
3out of 5
by Emily from Singapore

The hotel is quite aged

Posted 02-May-2016 on Hotels
Nothing around the neighborhood. Three of us stayed at hotel for 3 nights and our booking comes with breakfast (3 x 3 pax) but they charge us, at check out, 4 breakfasts as well as mini bar, which we did not consume. I had to call hotels.com help desk a number of times on international call rate to sort it out.
4out of 5
by A verified traveller from san francisco

Great people, shabby carpets

Posted 20-Apr-2016 on Orbitz
Great overall. I believe they are in the process of renovating floor by floor-- they need to. The views are spectacular, the staff is great.
Comment from Hotel Management
23-Aug-2016 by Team Taj Lands End, Hotel Management
Dear Guest, Greetings from Taj Lands End, Mumbai! Many thanks for sparing your valuable time to post a review on Orbitz. Your kind words of appreciation have been accepted with genuine delight. We hope to have the pleasure of serving you again at Taj Lands End, Mumbai! Warm Regards, Team Taj Lands End
5out of 5
by A verified traveller

Posted 11-Apr-2016 on Hotels
Good