Ratings based on 371 Verified Reviews

4.7 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Average 5 stars hotel

Posted 01-Feb-2017
Nothing special about the hotel. Conflict was resolved by offering couples massage and the rooms were totally different from the pictures on the internet
5out of 5
Recommended
for Everyone
by A verified traveller from Beirut

Great Hotel in a nice area.

Posted 01-Feb-2017
Pros: Great facilities, nice comfy rooms.
Location: Quite, Luxurious & Safe.
Very luxurious hotel with all kinds of facilities. Located in a quite luxurious and safe area. Their Spa is amazing and offer a great range of massages.
5out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, australia

Great stay!

Posted 26-Jan-2017
Pros: We felt welcome and comfortable
An hotel that surprise you. Awareness of different diets and sustainability.
5out of 5
Recommended
for Everyone
by A verified traveller from b

Hotel fantastico y personal con excelente trato

Posted 22-Jan-2017
Pero expedia no tiene ni idea de lo que esta incluido o no en el precio de la habitacion.Toda la informacion que se me ha dado sobre este viaje tanto en vuelos como del hotel ha sido erronea.Todavia no he llegado de vuelta.Ya veremos si todo termina bien que no creo
5out of 5
Recommended
for Everyone
by A verified traveller from new jersey

Nice hotel

Posted 15-Jan-2017
Excellent place to stay Very convenient Good breakfast Friendly staff
Comment from Hotel Management
24-Jan-2017 by Biswajit, Hotel Management
Dear Pranav, Your kind commendations of our property and services just brightened our day. Thank you so much and look forward to seeing you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
4out of 5
Recommended
for Everyone
by A verified traveller from Pune

Convenient location in BKC

Posted 04-Jan-2017
Pros: Gym, Restaurants
Location: Starbucks is close which is convenient and being in BKC your close to a lot of Bombay within a 20 minute drive.
Staff was super helpful and attentive! The food at the restaurants is high quality and tasty, room is well appointed and comfortable and overall was a really nice stay.
Comment from Hotel Management
24-Jan-2017 by Biswajit, Hotel Management
Dear Darrell, Your kind commendations of our property and services just brightened our day. Thank you so much and look forward to seeing you soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
5out of 5
Recommended
for Everyone
by A verified traveller

luxury in an isolated zone

Posted 31-Dec-2016
the hotel is not at walking distance from anywhere. no shops or restaurants in the streets and you need a taxi to move. great room though and amenities.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2016
Overall experience is good. We went for US visa interview and this hotel is the nearest hotel from US Embassy. It's just 3 minutes walk. Otherwise visiting band stand, juhu or sea side is 15~20 minutes driving. In house restaurants were pretty good but very expensive too. From airport it's just 20 minutes away.
5out of 5
Recommended
for Everyone
by A verified traveller from sydney

Amazing rooms

Posted 27-Dec-2016
Nice hotel in the commercial area of bandra and close to offices and embassies. Stayed here 3 nights. The rooms are one of the best I have come across. Very comfortable and modern. Nice pool area, although small. Food was nice but quite pricey. Overall very satisfied and will stay again!
4out of 5
Recommended
for Everyone
by A verified traveller from London

Very helpful staff, nicely run hotel

Posted 26-Dec-2016
Pros: Room was fabulous, staff very helpful as well.
Cons: Restaurant is a little too pricy, and the hotel charges a bomb for any laundry.
I had a good experience with the very helpful staff ready to solve any issues. The room, the bed, shower etc were all top class, as were the in-room facilities (including an Illy espresso maker)