Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Melbourne

Posted 02-Jun-2015
Location: The location of this hotel is not really suitable for tourists. It's too far from the usual touristic things.
Overall experience was excellent except for the location.
Comment from Hotel Management
15-Jun-2015 by Biswajit, Hotel Management
Bonjour Valued Guest I am delighted to learn that you had an excellent stay with us. I understand your feedback on some of the aspects with reference to our location. Bandra Kurla Complex is a highly coveted business district of Mumbai. This gives you easy access to Bandra West, which is a very popular location for restaurants, pubs, bars and high-street shopping stores, as well as to major tourist attractions in Mumbai via the Bandra Worli Sea Link. I would also like to add that there are some restaurants and bars that have recently opened in this area and more in the pipeline, which you could visit on your impending stays at our hotel. We look forward to the opportunity of welcoming you back in the near future. Sincèrement, Biswajit Chakraborty General Manager- Sofitel Mumbai BKC
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Sydney

Very good

Posted 20-May-2015 on Wotif
Pros: Comfortable Good gym Great masseur Great staff - very helpful
Cons: Internal room noise due to corridor noise needs to be improved
Location: Good for access to airport and my business meetings
I stayed for 2 nights and was well looked after. I left my phone in a taxi -had in back in my hand within the hour - thanks to staff Only complaint was my room was near the lift exit and a noisy Indian wedding party woke me up at 1am.
5 out of 5
Recommended
for Business Travellers
by Kulpreet from Gurgaon, India

Good hotel & Location if you have business in BKC

Posted 18-May-2015 on Hotels
Comfortable stay.
5 out of 5
Recommended
for Families
by faisal from Dubai

Excellent

Posted 08-May-2015 on Hotels
It was our first time in Sofitel Mumbai , we liked a lot and recommend to family and friends
4 out of 5
Recommended
for Families
by Satyajeet from Pune

Good family hotel

Posted 05-May-2015 on Hotels
The staff at the hotel makes the stay a lot more comfortable.
5 out of 5
Recommended
for Business Travellers
by Vincent from LA

Great hotel

Posted 04-May-2015 on Hotels
Very nice hotel, service was perfect
5 out of 5
Recommended
for Business Travellers
by Jorge from barcelona

bien pero el ruido es molesto

Posted 19-Apr-2015 on Hotels
Perfecto, solo que un poco ruidoso según la habitación
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Posted 16-Apr-2015
Couldnt have asked for anything better. The staff was very friendly and extremely helpful. They were proactive in helping us with cab booking/getting around, providing directions and guidelines. The food was great. We had the opportunity to try the Thali and it was one of the best we have ever had. Located in one of the best regions of Mumbai, I highly recommend anyone visiting Mumbai specially for consular/embassy purposes.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Excelent hotel in Mumbai

Posted 10-Apr-2015
The hotel is amazing, very comfortable, very clean, the staff very friendly and ready to help you in a heartbit.. Very pleased with my stay in this Sofitel and very recomendable hotel in Mumbai
5 out of 5
Recommended
for Everyone
by A verified traveller from New Delhi

Terrifique!

Posted 06-Apr-2015
Pros: Everything.
Location: The location is a bit far from city center but close to US Consulate and other businesses.
Lovely hotel experience! All staff were excellent. The interior decor superb! Food was great! Loved every minute we were there!