Need Major upgrade
Used to love this place but now it's run down. Not worth the amount they charge. Premium Floor, electric sockets not working, reading light bulbs broken, dusty and look run down. They haven't reno'd place in years! Also the bar is terrible. Wood floors ripped up, bar top coming apart...to name a few. It's such a beautiful piece of property, if they took the time to renovate it and jazz it up it would be 100x's better.
Comment from Hotel Management
14-Jan-2017 by Manish Dayya, Hotel Management
Namaste from Novotel Mumbai Juhu Beach!
We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and sharing your feedback with us.
It is with much regret I read about the challenges you faced during your stay in our hotel. This does not in any way reflect the quality of service we aim for, we give high priority to guest satisfaction and comfort.
I hope you reconsider returning to Novotel Mumbai Juhu Beach and give us the opportunity to welcome you back and convey to you that bad your experiences are not our usual standard.