Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Room was not as ordered and confirmed.

Posted 23-Aug-2016
Pros: Convenience to beach and closeness to airport.
Cons: customer service, diligence.
Paid for a room with sea view but on arrival room was "not available". Was downgraded to another and did not get any refund/compensation. Staff was not helpful. I was told that i could put my bar/resto consumption on my room and receptionist never asked my credit card for incidentals. Felt annoyed to have staff knocking on my door and calling to my room several times through the night about this room service bill. I shut off the air cond after two hours as the room temperature stayed on 18.5 deg after 2 hours. No foreign/english channel on TV.
3out of 5
by A verified traveller from mumbai

Posted 22-Aug-2016
Hotel location is good but need mentanance & cleanliness is very poor
3out of 5
by A verified traveller

Overated

Posted 14-Aug-2016
Pros: Location as it was right on the beach
Cons: Lobby toilets
The overall star rating of this hotel is greater than what it is. The room facilities themselves are OK as but condition of the down stairs toilet is very poor to embarrassing and should not be in use for an international hotel brand and needs immediate upgrading. The location is good but the beach conditions are unsuitable to use due to all the rubbish on the beach.
4out of 5
by A verified traveller

Posted 10-Jul-2016
Overall good except condition a bit run down. Corridor carpet need to upkeep.
4out of 5
by Vipul

This traveller left a rating score only Posted 27-May-2016 on Hotels
3out of 5
by Ahmed from saudia arabia

good location and breakfast

Posted 21-May-2016 on Hotels
good
1out of 5
by Harsh

This traveller left a rating score only Posted 20-May-2016 on Hotels
3out of 5
by A verified traveller

Posted 02-May-2016 on Hotels
cld hv been better.pool was nt functional and cld have been informed at the time of booking or check in.while booking was informed abt pool availability.
3out of 5
by A verified traveller from Osaka

中華レストランがGood

Posted 25-Apr-2016
Pros: 使い慣れている。中華料理がおいしい。
Cons: 歯磨きセットを常備してほしい。
Location: 空港からほどない距離なのでよい。
部屋の清潔さなどはNovotelグループですし、平均的に問題ない感じです。 ただビーチからただよう臭いが屋外に出るときになりました。 一方でホテル内にある中華レストランはおいしかったです。 あとアメニティ類ではインドは総じてそうですが、歯磨きセットがほしいですね。
3out of 5
by kyunghee

This traveller left a rating score only Posted 21-Apr-2016 on Hotels