4 star hotel on the beach
The best part of the hotel is their staff. All of them, from screeners to bellmen to front desk employees to the manager, are courteous and ready to help all the time. The restaurant staff and their food is also outstanding.
Location of the hotel is just right. Right on the beach with great ocean view.
The hotel and the rooms are clean. The condition of the hotel is not as great as you like to see. Carpet in my room was not great. Threads were coming out at certain places, 5v outlet to charge iPhone was not working, 110v outlet in the bathroom was not working. I will rate the condition of the facility somewhere in the middle.
Will I go back and stay at this hotel? Most definitely yes - because of their courteous staff.
Comment from Hotel Management
05-Apr-2017 by Manish Dayya, Hotel Management
Namaste from Novotel Mumbai Juhu Beach!
Thank you for taking out the time to review us on TripAdvisor. I am truly grateful for your valuable insights that motivate us to live up to and exceed the expectations of our guests. While I’m happy to read that you loved the location of the hotel and the lovely view of the Arabian Sea. I would like to take this opportunity to inform you that we are in the process of upgrading the product across all rooms to ensure that our guests have the best in class amenities.
We would love to welcome you back for another unforgettable stay.
Executive Assistant Manager