Close to airport but NEVER AGAIN
Posted 09-Jan-2017 on Hotels
Staff was not all great check in counter staff did not advise on policy for local people, was trying to meet my friend after 15 years, they would not let her in and caused a scene as she couldnt stay in my room and catch up..... they then decided to defame her with rude words and when raised an issue to see the general manager every attempt to reach him/her was blocked by "senior managers" stating he will not look at issues like this. Overall spent $450cad and not worth it for that kind of service...
Most of the spot lights in my room were out, holes in the wall where previously old tv mounted, no english channels , wifi is slow
Any staff bringing something to your room xpects a tip and they kind of wait for it
Airport transfer is a rip off as the hotel is located only a 2 min drive so a local taxi(not a blue taxi) is way cheaper