Ratings based on 158 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from sydney

Excellent hotel close to the airport

Posted 12-Jan-2017
This a beautiful hotel just a short drive from Mumbai international. Hotel is good for short stay when transiting in Mumbai but Is a quality hotel with lots of features that would make it suitable for a longer stay. Pashwari eetaurant was excellent. Staff were friendly and helpful. I would definitely recommend
4out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel, close to airport

Posted 19-Oct-2016
This hotel was wonderful and the staff were generally very good. My main criticism is that the lines of communication are faulty. I tried several times to email the hotel prior to arrival in order to arrange airport pickup. In response to my emails, I received confusing, seemingly automated messages inviting me either to call or to email (at the email address I had used). Eventually I had to call long-distance, and when I did, I asked to be emailed a confirmation of my airport pickup, but this confirmation never arrived and I had to call again. The hotel itself is great when you get there, but they need to clean up these organizational issues. Make things easier on your guests.
5out of 5
by A verified traveller

Lovely, convienent place to stay near BOM

Posted 17-Oct-2016 on Hotels
Staff was very warm, attentive and welcoming. Food was outstanding
5out of 5
by A verified traveller

Service-minded upscale hotel

Posted 25-Sep-2016 on Hotels
The hotel had some issues with my room, but they sorted it out and upgraded me so all in all ok. Plenty of good restaurants. Ok gym.
5out of 5
by Amit

Rolay stay with pettyness on teh hotels part

Posted 29-Aug-2016 on Hotels
we had booked a culinary package but did feel the kids coupons were a real waste as we donot have children. We had 6 breakfast and 4 main meal coupons which we requested the hotel to change to 2 main meal coupons for 2 adults which they failed to do and was very very disappointing. The doorman was excellent and gave us tips on how to call taxis and save money. a little bit of push to be a bit linient and not stingy with a customer who is spending so much in one night will be appreciated
4out of 5
by Chris

This traveller left a rating score only Posted 06-Aug-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2016
Warm welcoming, friendly and attentive treatment, excellent food
5out of 5
Recommended
for Everyone
by A verified traveller

Warm welcome, service with passion, qresponse to e

Posted 27-Jul-2016
great experience, the building architecture is beautiful, the staff is very attentive, the food is great (except for spicy items that I am allergic to)
5out of 5
by Jeongseon

This traveller left a rating score only Posted 20-Jul-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel near the Airport

Posted 15-Jul-2016
Club facilities were very good staff very friendly and excellent decor