Ratings based on 485 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Everything was perfect!

Posted 11-Nov-2016
Excellent! Close to the airport. No noise from airplanes
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. I am delighted to hear that you have had a comfortable stay. At Hyatt Regency Mumbai, our effort is to ensure our guests make the most of being away when they choose to stay with us. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit. Warm Regards, Hardip Marwah, General Manager
3out of 5
by A verified traveller from bhavnagar

Ok for price paid

Posted 06-Nov-2016
Location: ?
Good for buisness travel. Not much for families. Stayed there overnight but not much help from desk
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. I am happy to hear that you have had a pleasant stay. At Hyatt Regency Mumbai, our effort is to connect guests to what matters to them most. I take this opportunity to share with you that the hotel is designed keeping in mind the needs of contemporary travellers who are visiting Mumbai for business or leisure. The free form outdoor pool and a holistic spa, takes care of guests who want to rejuvenate themselves. While the dedicated kids play area along with a dedicated attendant, ensure that our young Hyatt patrons are entertained while they stay with us. We are focused on ensuring that our guests make the most of being away they choose to stay with us. I regret that your experience with our front desk was not up to your liking. Please be assured I have made a note of your feedback and shared it with the concerned team to ensure such incidents are addressed immediately. Thank you for commending our hospitality. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
4out of 5
by A verified traveller

Nice hotel close to airport

Posted 06-Nov-2016
Functional hotel. Good ambience mind 50 word is little dificult
Comment from Hotel Management
16-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a wonderful stay. At Hyatt Regency Mumbai, our effort is to offer our guests an unparalleled hospitality experience that is synonymous with Hyatt globally. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit. Warm Regards, Hardip Marwah, General Manager
5out of 5
by A verified traveller from Bonn

Hospitality in perfection

Posted 22-Oct-2016
Location: Very close to the airport but 1,5 hrs away from the main tourist attractions. Ideal for a relaxing stopover or short term stay.
Everything is perfect in this hotel, especially the basthrooms representing a spa of your own inside your room. Food is excellent, chefs need some time for cooking fresh an delicate meals a la carte if you don't take the buffet.
Comment from Hotel Management
26-Oct-2016 by General Manager, Hotel Management
Dear Michael, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a wonderful stay. At Hyatt Regency Mumbai, our effort is to ensure our guests make the most of being away. Located in close proximity to both international & domestic airport and major business hubs, makes us a preferred hotel for most travellers. I take this opportunity to inform you that we organize sightseeing tours around the city and our concierge would be happy to assist you with arranging a personalised itinerary, for you to make the most of Mumbai. Thank you for commending our room design and food, our team of talented chefs are constantly innovating in their kitchens to ensure every morsel is a delight. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
5out of 5
by A verified traveller from US

Excellent, worth the price

Posted 19-Oct-2016
I hung in for 2 days with a very jet lagged wife and toddler. We just ordered room service food and chilled. The food was exceptional. We ordered the American food (as a prelude to several days of hardcore Indian afterwards) and the french fries, pizza and breakfast items were top class. Pool is also very nice.
Comment from Hotel Management
26-Oct-2016 by General Manager, Hotel Management
Dear Neil, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a wonderful stay. At Hyatt Regency Mumbai, our effort is to offer an unparalleled hospitality experience. Thank you for commending our culinary offerings, our in-room menu is carefully curated to ensure an extensive selection of Indian & International cuisine and our team of talented chefs ensure every morsel is a delight. I take this opportunity to inform you that our Club Prana Spa is known for its signature Jet lag treatment, which has been commended by frequent travellers, we recommend that you try it on your next visit. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
5out of 5
by A verified traveller from Oxford UK

Posted 07-Oct-2016
Pros: Clean, comfortable and a safe environment. Good outdoor swimming pool. Excellent breakfast
Cons: Sauna area being refurbished and closed some of the time
Location: Excellent for airport
Comment from Hotel Management
11-Oct-2016 by General Manager, Hotel Management
Dear Tony, Thank you for allowing us to be of service to you. I am pleased to hear you have had a comfortable stay. Thank you for commending our breakfast at Glasshouse, our team of talented chefs are constantly innovating in their kitchens to ensure every morsel is a delight. Located in close proximity to the international & domestic airports and major business hubs, makes us a preferred hotel among travellers. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
4out of 5
by A verified traveller from Tokyo

Convenient hotel near airport

Posted 19-Sep-2016
The hotel is only 5 to 10 mins away from international airport of Mumbai. Great hotel to stay if you have early morning flight next day, or late night arrival. Restaurant is open 24 hours, so you could have good food late night.
Comment from Hotel Management
21-Sep-2016 by General Manager, Hotel Management
Dear Agaveria, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a comfortable stay. Located in close proximity to the international & domestic airports and major business hubs makes us a preferred hotel among most travellers. Thank you for commending our food offerings at Glasshouse and hospitality. I look forward to welcome you on your next visit. Warm Regards, Hardip Marwah, General Manager
5out of 5
by A verified traveller from Bangkok

Exceeded Expectations!

Posted 18-Sep-2016
I arrived past midnight, left an important pouch in the cab which already had left the hotel premises when I realized the error. Hotel X-ray security staff was extremely helpful and went out of their way to retrieve the pouch. One of them is Mr. Varinder Singh, who showed uncommon initiative and support. Housekeeping was very proactive too as they left extra complimentary water bottles in the room in view of rapid consumption.
Comment from Hotel Management
21-Sep-2016 by General Manager, Hotel Management
Dear Shailesh, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a wonderful stay. At Hyatt Regency Mumbai, guest satisfaction is a priority second to none and genuine care is at the heart of all our service actions. I have shared your feedback with the concerned teams and they are happy to hear from you. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
5out of 5
by A verified traveller from New Zealand

Good hotel

Posted 17-Sep-2016
Pros: cleanliness and service
Location: No activities nearby, not a good location for vacationers
Expedia booked us in to a hotel in the wrong area of Mumbai so it took a 1.5-2 hour taxi ride each day to reach our destination, hence we had to change hotels
Comment from Hotel Management
21-Sep-2016 by General Manager, Hotel Management
Dear Jane, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a comfortable stay. At Hyatt Regency Mumbai, guest satisfaction is a priority second to none and genuine care is at the heart of all our service actions. I take this opportunity to inform you that we conduct a host of activities on property like wellness activities at our Club Prana Spa and Fitness Centre as well as arrange sightseeing tours around the city, our concierge would be happy to assist you on your next visit. Thank you for commending our hospitality and service. I look forward to welcome you on your next visit soon. Warm Regards, Hardip Marwah, General Manager
5out of 5
by Herbert from München

Everything you need after a long flight...

Posted 28-Aug-2016 on Hotels
Absolutely top. The only downer: They try to charge you RP 700.-- for Airport transfer for about 700 meters! Doesn't fit to the standard of the house